# Zip Reviews
**Vendor:** Zip  
**Category:** [Procurement Orchestration Software](https://www.g2.com/categories/procurement-orchestration)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 117
## About Zip
Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, Anthropic, AMD, Mars, Dollar Tree, OpenAI, and more. Together they’ve saved over $6 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company&#39;s Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.



## Zip Pros & Cons
**What users like:**

- Users love the **ease of use** of Zip, noting its simplicity and intuitive navigation for all user levels. (50 reviews)
- Users find Zip enhances **efficiency** significantly, streamlining workflows and speeding up procurement processes seamlessly. (32 reviews)
- Users appreciate the **dynamic adaptability** of Zip, enhancing workflow efficiency and customization for diverse organizational needs. (31 reviews)
- Users find Zip **intuitive and easy to use** , making navigation simple for both light and heavy users. (29 reviews)
- Users value the **automation capabilities** of Zip, enhancing efficiency and adaptability in their workflows and processes. (27 reviews)
- Users value the **excellent customer support** from Zip, enhancing their experience with regular meetings and assistance. (27 reviews)
- Users find **implementation easy** with ZIP, appreciating the smooth onboarding and responsive team support throughout the process. (27 reviews)
- Customization (23 reviews)
- Users appreciate the **easy integrations** of Zip, enhancing collaboration and streamlining procurement operations seamlessly. (23 reviews)
- Flexibility (23 reviews)

**What users dislike:**

- Users find several **missing features** in Zip, making it harder to manage contracts and contacts effectively. (21 reviews)
- Users find the **limited customization** of reporting and workflows hampers efficiency and complicates user experience. (13 reviews)
- Users find the **limited features** of Zip hinder usability, complicating tasks like contact identification and workflow management. (13 reviews)
- Users find the **reporting features lacking** , wishing for more customization and better export options. (11 reviews)
- Users criticize the **lack of reporting features** in Zip, making certain functionalities difficult and less user-friendly. (10 reviews)
- Users experience **inadequate reporting** and limited analytics in Zip, hindering efficiency and timely invoicing. (10 reviews)
- Users face significant **integration issues** with Zip, including duplicate records and inadequate vendor data management. (10 reviews)
- Users find the **limited reporting features** of Zip frustrating, desiring more customization and insightful analytics. (10 reviews)
- Inefficient Processes (9 reviews)
- Complexity (8 reviews)

## Zip Reviews
  ### 1. Easy-to-Use Interface with Intuitive, Sensible Workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carly M. | Accounting Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Zip?**

I like how easy it is to use. The interface is extremely understandable and the workflows make sense

**What do you dislike about Zip?**

This is both a downside and a good side, but sometimes the customization of the tool is hard to do. When changes are made to customize the use of the tool, it is hard to know if those are compliant and how to track those. In addition, we have had segregation of duties issues in Zip and that is how it was implemented and we never knew we needed to change that.

**What problems is Zip solving and how is that benefiting you?**

How to properly use a procure to platform. Before there were a lot of manual steps, but Zip makes it easier. In addition, I like that users can track how there requests are doing, what is pending, and payments.

  ### 2. Zip Streamlines Procurement with Intuitive Workflows and Clear Approval Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terry L. | Senior Procurement Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2026

**What do you like best about Zip?**

I really appreciate how Zip streamlines the entire intake and procurement process. It’s intuitive, easy to navigate, and cuts down on the back‑and‑forth that normally slows things down. The visibility into each step of the workflow is especially helpful—it keeps everyone aligned and makes approvals much smoother.

**What do you dislike about Zip?**

One challenge with Zip is that some workflows can feel a bit rigid—small changes or exceptions sometimes require extra steps. The system can also feel slow when navigating between pages or loading complex requests. Additionally, certain features could be more customizable, especially around notifications and approval routing, to better match unique internal processes.

**What problems is Zip solving and how is that benefiting you?**

Zip is helping address several challenges in the intake and procurement process. Before using it, requests often came in through multiple channels—email, chat, spreadsheets—which made it hard to track status, ensure compliance, and keep approvals moving. Zip centralizes everything into one standardized intake flow, which removes a lot of guesswork and reduces the time spent chasing information.
It also provides clear visibility into each step of the workflow. Instead of wondering where a request is stuck, I can easily see who the approver is, what’s pending, and what the overall timeline looks like. This transparency speeds up cycle times and makes cross‑functional coordination much smoother.
Another problem Zip solves is the lack of consistency in documentation and requirements. By enforcing structured intake questions and required fields, it improves data accuracy and reduces back‑and‑forth. This leads to cleaner handoffs and fewer delays.
Overall, the biggest benefit is efficiency—faster approvals, fewer manual steps, and significantly improved tracking. It frees up time to focus more on strategic procurement work instead of administrative follow‑ups.

  ### 3. Streamlined Procure-to-Pay with Zip

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roy B. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Zip?**

I find Zip easy to use and very friendly. The team is great too, which makes it even better. I also appreciate that I don't have to spend too much time teaching people in the company how to raise PO requests. Having Zip has allowed us to control our spend effectively, and it's been incredibly helpful in reducing our non-payroll expenses. It's impressive how we've been able to manage procure-to-pay processes across multiple territories with different currencies. The integration with Brex for generating virtual cards is another great feature. Our procurement is super efficient even with just me doing the job for 30% of my time.

**What do you dislike about Zip?**

Zip is still growing and improving. There are things like changing vendor names or payment methods on POs which are not available at the moment, can be a bit of a pain.

**What problems is Zip solving and how is that benefiting you?**

Zip allows me to manage procurement single-handedly, where otherwise we'd need 2-3 full-time staff. It helped reduce our non-payroll expenses by 27% last year. It simplifies raising PO requests, saving me time in training others.

  ### 4. Transformative All-in-One Solution with Minor Filter Tweaks Needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Moran Z. | Finance Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Zip?**

I like that Zip has many features and find it very user-friendly and highly customizable. It's like you can do everything you almost dream of with it. Having everything in one place with all the documents, automations, visibility, and budget tracking makes things much easier, more visible, and controlled. It also makes us audit-ready. With Zip, things are just great!

**What do you dislike about Zip?**

I think everything that has to do with the rules of filtering needs to be a little bit simplified. I need to create different rules for expenses and items separately instead of having both at the same time, so that takes a lot of time. Maybe the pricing is pretty high.

**What problems is Zip solving and how is that benefiting you?**

Zip gives me budget visibility and a streamlined process from intake to payment, with all info in one place. It integrates with multiple systems like NetSuite, includes contract signing, simplifies processes, and improves control with automations and audit readiness.

  ### 5. Agile, User-Friendly Solution That Streamlines Procurement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vicky W. | Head of Procurement

**Reviewed Date:** April 16, 2026

**What do you like best about Zip?**

I like that Zip is so easy to use and agile, making it adaptable for business changes. It effectively joins up disconnected processes into connected, end-to-end systems, ensuring compliance with policies. The ability to track requests and resolve them quicker is a huge plus, with process time being 50% faster. This has made business requesters much happier.

**What do you dislike about Zip?**

Support for backend setup to ensure a resilient and agile team is lacking. Managing existing workflows and developing new ones can be challenging. Support with reporting can be tricky, as setting them up isn't straightforward.

**What problems is Zip solving and how is that benefiting you?**

I use Zip to join up disconnected processes, making them connected end to end. It solves issues like low spend under management and difficult processes, enabling quicker request tracking and happier business requesters.

  ### 6. User-Friendly with Room for Integration Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Zip?**

I like that Zip has a user-friendly interface. It acts as a single front door for all of our vendor and tool requests, which makes managing them much more straightforward. I appreciate that it handles workflows for budget and leadership approvals efficiently. It's also great that Zip integrates with NetSuite, which is important for our processes.

**What do you dislike about Zip?**

The integration between Zip and NetSuite has a few bugs, and it's not always clear how to troubleshoot these integration issues because I don't have visibility into the integration details. Even though we had assistance with the setup, we're still running into implementation issues due to this integration.

**What problems is Zip solving and how is that benefiting you?**

I use Zip for purchase intake and procure to pay processes. It acts as a single front door for vendor requests and handles workflows for approvals. An implementation partner helped with setup, but we still face integration issues with NetSuite.

  ### 7. Transparent, Configurable Workflows Backed by a Dedicated Zip Support Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Zip?**

I like that Zip provides great transparency for our stakeholders, is easily configurable and customizable for us to change the workflow, the partnership our dedicated customer service team provides, and the product enhancements as Zip invests in the platform.

**What do you dislike about Zip?**

There are a few minor system limitations that make the tool a little harder for end users.  For example, to identify a legal contact, the user has to type in the name for the legal contact to populate out of the entire population of users/employees.  It would be great if the admins could limit that population to a set of employees/users/roles so the requester has an easier time identifying their partner.

**What problems is Zip solving and how is that benefiting you?**

Zip was an instrumental partner in us revising our processes in 2025.  It also allows us to have a workflow tool that is easy to use for various work efforts, including several outside of procurement.

  ### 8. Streamlined procurement workflows with some room for improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Zip?**

Zip has significantly simplified the management of procurement workflows across various teams. The intake form is particularly helpful, as it collects all the essential information from requesters at the outset, minimizing unnecessary back-and-forth and ensuring that approvals from Finance, Legal, Privacy, and Security are automatically routed. Additionally, it proves valuable for tracking renewals and consolidating requests in a single location, which enhances visibility into spending and vendor management. Overall, this tool has played a key role in centralizing processes that were previously fragmented and handled manually.

**What do you dislike about Zip?**

While Zip has certainly streamlined our procurement process, it can sometimes feel inflexible when requesters fail to provide all the necessary information. This often results in delays, as Procurement must follow up to clarify missing details. It would be much more efficient if there were an option to transfer a request into a different workflow when a requester selects the wrong one, rather than having to cancel and start over.

Another issue involves the feature that lets you add people to departmental queues for visibility. Although the idea is solid, those added individuals automatically receive email notifications from Zip, which can lead to excessive and unnecessary emails. Some teams, such as Accounting, have also mentioned that certain aspects of the P2P process feel rigid. However, in my experience, this sometimes stems more from the learning curve and the need for users to fully engage with the tool, rather than from actual limitations of Zip itself.

I would also appreciate the ability to generate a PO after a request is finalized, especially if the original payment method was chosen incorrectly or needs to be changed.

Additionally, the platform could be improved with more user-friendly reporting and analytics, particularly regarding renewals and usage patterns. An escalation feature to prompt slow approvers would also help keep workflows moving smoothly.

Overall, these are mostly minor adjustments, and I believe the company is actively working on enhancements. They appear to value user feedback and are responsive in providing support and addressing concerns.

**What problems is Zip solving and how is that benefiting you?**

Zip has centralized and standardized our entire procurement process, which was previously fragmented and heavily manual. By adopting Zip as our intake and approval platform, we now benefit from a transparent, auditable workflow that ensures Finance, Legal, Privacy, and Security teams are involved at the appropriate stages, eliminating the need for email threads or manual tracking.

With Zip, we are able to reduce cycle times by gathering all required information upfront through structured intake forms. Compliance and risk management have improved, as requests are automatically routed to the correct stakeholders. We also have greater visibility into active requests, renewals, and vendor data, allowing Procurement to take proactive rather than reactive measures. Additionally, invoice management, sourcing, and P2P processes are now consolidated within a single tool, which has helped minimize duplicate requests and reduce shadow spend.

In summary, Zip has made our procurement process more efficient at scale, lowered the risk of missed approvals or renewals, and provided stakeholders with a much clearer understanding of spend and vendor management.

  ### 9. ZIP has transformed how Procurement operate in the business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darren J. | Director of Procurement, Enterprise (> 1000 emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Zip?**

ZIP truly serves as a blank canvas when it comes to implementing process flows. Its flexibility allows us to either integrate with other platforms or operate entirely within ZIP, which is a significant advantage. We've successfully mandated approvals and facilitated interactions across various supporting areas of the business, making it easy to track every step. The platform offers a high level of transparency, enabling stakeholders to clearly see the status of ongoing processes. One of the most important aspects is that it's completely code-free and plug-and-play. We don't require assistance from consultants or developers to make changes, even to live workflows.

**What do you dislike about Zip?**

Getting time with people at ZIP can sometimes take a while. 
It would be nice to have a dev environment to play with and use for demos and testing

**What problems is Zip solving and how is that benefiting you?**

Speeding up getting contracts from 'i want to buy something' through to signature faster.

  ### 10. Streamlined Procurement with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eva U. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Zip?**

We've found the vendor procurement process much more streamlined with Zip as it centralises internal approvals and documentation in one place. The pace at which new features are rolled out is impressive and genuinely enhances the overall experience. The initial setup was also handled smoothly (thanks to Vincent from the Implementation team!), with the broader CX team (Tasha and Martina) continuing to be incredibly supportive.

**What do you dislike about Zip?**

Current products / services appear to be more tailored to large enterprises. It'd be great to see more flexible pricing points or trial products for smaller companies.

**What problems is Zip solving and how is that benefiting you?**

Zip keeps our vendor procurement process streamlined, with all internal approvals and documentations in one place.

  ### 11. Zip through your Procurement processes via Zip!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankur R. | Head of Enterprise Architecture, Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2025

**What do you like best about Zip?**

1. Intuitive and User-Friendly Interface
2. Powerful, No-Code Workflows: A key advantage is its highly flexible and customizable approval workflows. The platform allows for conditional logic (e.g., requests over a certain amount require additional approvals) without any coding
3. Efficient Intake-to-Pay Process
4. Strong Integrations: The platform offers robust integrations with popular ERP and financial systems (like Netsuite)
5. Excellent Customer Support

**What do you dislike about Zip?**

1. Limited Reporting and Analytics: Platform's reporting functionality often lacks the advanced, user-friendly reporting tools
2. Gaps in Advanced Features: While new AI features are nice touch, there are gaps in features that can be made more useful
3. Less Comprehensive Custom Integration functionality: While recent use of Webhooks and API based suite helps, a lot more can be done on API side.

**What problems is Zip solving and how is that benefiting you?**

Primary use case for us is Procurement orchestration and Vendor Management - The ability to make these processes flexible with easy to do workflows is what makes Zip really "zippy" for us.

  ### 12. Streamlined Supplier Risk Management Yet Limited Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul F. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Zip?**

I like how Zip handles automated contact with SMEs and maintains a repository for all risk assessments, which helps save time and effort. It also improves auditability and risk management. The initial setup of Zip was very easy and seamless.

**What do you dislike about Zip?**

Reporting capability

**What problems is Zip solving and how is that benefiting you?**

I use Zip for supplier risk management, which helps with workflow management and engaging with SMEs. It saves me time and effort, improves auditability, and enhances overall risk management.

  ### 13. Powerful Deployable AI with Seamless Snowflake Connectivity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Zip?**

Ai features that we are able to deploy. Being able to connect to our Snowflake database to allow these AI agents to do their work. Configurability of non technical users to configure the system. How quickly Zip comes up with new features.

**What do you dislike about Zip?**

Currently we are not able to promote config changes from Sandbox to Production. It is manual at the moment, however, it is on the roadmap to address this year.

**What problems is Zip solving and how is that benefiting you?**

We are being asked by our leadership to do more with less. On top of that to do it faster. With Zip's AI features, we are able to accomplish this.

  ### 14. Smooth Procurement Workflow with Flexibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** John B.

**Reviewed Date:** October 22, 2025

**What do you like best about Zip?**

I appreciate the flexibility and ease of use that Zip offers, which makes it a standout choice for managing our procurement workflow. The implementation process was fairly smooth, which was a relief. I find the ability to add or change workflows particularly useful, allowing us to adapt to our changing needs effectively. Zip provides a consistent intake and workflow process, enabling our business to operate efficiently and make purchases with ease. Additionally, its integration with Workday is a valuable feature for us. Overall, these factors contribute to a great user experience and would definitely make me consider purchasing Zip again.

**What do you dislike about Zip?**

I find the notification emails lacking, as they could be improved for better clarity and timeliness. Additionally, the absence of split line accounting is a drawback, which complicates financial management and tracking for our procurement processes.

**What problems is Zip solving and how is that benefiting you?**

I use Zip to provide a consistent procurement workflow, enabling easy buying processes and adapting to our changing needs with flexible workflows.

  ### 15. Dynamic Workflows Empower Our Procurement Process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel N.

**Reviewed Date:** October 21, 2025

**What do you like best about Zip?**

I appreciate the dynamic workflow that Zip offers, which is incredibly beneficial for my organization due to its configurability and adaptability to our ever-changing policies and processes. This feature has proven to be an asset in customizing workflows specifically to our needs at Docker. The integration team made the setup process smooth by collaborating effectively with us to create customized workflows, which I find crucial. Zip significantly improves efficiency by decreasing the time spent on reviewing requests and speeding up the procurement process, all while integrating it into a single platform that enhances communication among stakeholders. The integrations with third-party applications like Jira and Iron Cloud are extremely valuable, as they streamline our processes and make management comprehensive and easy. I value the capability of Zip to create bespoke workflows not only for procurement but for various other request types, making it highly adaptable to situational and case-by-case needs.

**What do you dislike about Zip?**

I think the workflows for virtual cards could be improved as they're not as seamless as purchase orders. They seem less configurable, requiring a bit more manual review on aspects like receipt compliance.

**What problems is Zip solving and how is that benefiting you?**

I find Zip reduces workflow time, speeds up procurement, and unifies communication by integrating processes and providing a single reference point for stakeholders.

  ### 16. Effective Procurement Hub with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** D B.

**Reviewed Date:** October 21, 2025

**What do you like best about Zip?**

I appreciate how Zip creates a centralized entry point for all procurement requests, eliminating the hassle of managing incoming requests. This organization offers significant benefits by allowing seamless access and data collection from each request. I love the feature that lets me build and customize my own processes, making it incredibly useful for tailoring the software to my particular needs. Additionally, I value the exceptional customer service provided by Zip, with a dedicated team that is committed to helping me succeed and is well-acquainted with our processes. This support makes the implementation smoother and more tailored to our organizational needs, which is highly beneficial.

**What do you dislike about Zip?**

I find the admin features lacking in Zip, as I often have to rely on the Zip team to enable or disable certain settings, which feels restrictive. I'd prefer to have more control to manage these features independently.

**What problems is Zip solving and how is that benefiting you?**

Zip centralizes procurement requests, eliminating the need to manually manage incoming requests and collects essential data for each request, streamlining our purchasing process.

  ### 17. User-Friendly and Efficient for Accounts Payable

**Rating:** 3.5/5.0 stars

**Reviewed by:** Eriseld M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Zip?**

I use Zip for Accounts Payable, and I really appreciate the efficiencies it brings in entering and paying bills. The platform is user-friendly, making it easy to navigate and manage tasks. The AI tool for entering invoices, POs, and checking audit history is something I find particularly valuable. Everything works well for me with Zip.

**What do you dislike about Zip?**

I don't dislike anything about Zip

**What problems is Zip solving and how is that benefiting you?**

I use Zip for Accounts Payable, and it increases efficiencies in entering and paying bills.

  ### 18. ZIP - Onboarding

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel W. | Procurement Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Zip?**

The ZIP team has been very easy to work with throughout our onboarding process. We have slowly been rolling out the use of the ZIP platform to our workflow and it has been a smooth process so far. The team is quick to address any issues and is open to feedback on any enhancements we believe would make a better user experience.

**What do you dislike about Zip?**

It can be challenging to export the data we need from one report. Working with ZIP on other report features.

**What problems is Zip solving and how is that benefiting you?**

The punchout capability helps us maintain accurate pricing on our items we buy outside of contracts. We also were able to implement a true RFx process.

  ### 19. Director Strategic Sourcing and Procurement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick E. | Director Strategic Sourcing and Procurement (head of procurement), Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2025

**What do you like best about Zip?**

Orchestration capability and its ease of use for Intake to Pay, system administration and configuration

**What do you dislike about Zip?**

I have used Zip for 4 1/2 years.  They have been very easy to work with and I do not have a lot of dislikes.  If I had to say, they are growing quickly and as a result, service requests might take longer to get a response.

**What problems is Zip solving and how is that benefiting you?**

Standardizing intake to pay platform making it easier to increase spend under management.    Orchestration functionality allows me to integrate complexity into our process ensuring key stakeholder requirements are accounted for during the sourcing/procurement process.  Finally, this solution allows me to onboard entry level roles and quickly drive adoption to our processes.

  ### 20. Modern, User-Friendly Procurement with Great Adoption—Eager for More Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Zip?**

This is a modern procurement solution that is straightforward to configure and generally user-friendly for end users. It has seen broad adoption throughout my company. The platform effectively addresses intake within the procurement process and performs well for onboarding vendors. The product roadmap appears promising, with new features being released on a regular basis.

**What do you dislike about Zip?**

There isn’t much to dislike about Zip. At the moment, my team is dealing with a lot of manual tasks, and we really need more automation to help us save time.

**What problems is Zip solving and how is that benefiting you?**

This platform supports our entire Intake to Pay process within the company. It makes it much easier for us to interact with vendors and monitor the necessary approvals throughout the requisitioning process. The system also facilitates vendor collaboration and generates purchase orders that can be matched with incoming invoices. Ultimately, it streamlines the payment process to vendors as well. We have found that integrations are straightforward and function effectively for our needs.

  ### 21. Easy to Learn and Navigate, but Zip–NetSuite Issues Disrupt Workflows

**Rating:** 3.5/5.0 stars

**Reviewed by:** Andre M. | Business System Analyst, Finance Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Zip?**

It has an easy to navigate platform and it is really simple to learn how to use it

**What do you dislike about Zip?**

The issues between Zip and Netsuite are getting out of hand and having multiple issues with different scenarios that are impacting our internal processes and transactions.

**What problems is Zip solving and how is that benefiting you?**

Invoicing module in Netsuite

  ### 22. Intuitive Tool with Versatile Use Cases

**Rating:** 4.0/5.0 stars

**Reviewed by:** Josephine B. | Procurement Digital and Data Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Zip?**

Intuitive tool and multiple use cases applicable

**What do you dislike about Zip?**

Some complexity of workflows and potential interdependence

**What problems is Zip solving and how is that benefiting you?**

Fragmented ways of working

  ### 23. A Single Source of Truth for All S2P Insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Zip?**

A single source of truth for all S2P insights.

**What do you dislike about Zip?**

At times, it can include very complex features, along with product updates that have a significant impact.

**What problems is Zip solving and how is that benefiting you?**

It saves time by automating work with agents, and it also provides an easy, single front door for submitting requests.

  ### 24. Excellent Intake, workflow, & Support, But Integrations and Renewals Need Work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Neal K. | Senior Procurement Solutions Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Zip?**

Great as an intake and workflow tool.  Great customer support.

**What do you dislike about Zip?**

Integrations are not fully baked. Heavy work on our tech team to build our integrations that we thought would have been given to us out of box. No room for two way sync with WSS. Renewals are clunky for our process. Lots of work on the part of our Buyers to get the benefit.

**What problems is Zip solving and how is that benefiting you?**

Procurement workflow visibility and collaboration for Procurement, stakeholders and LOB

  ### 25. A user friendly end to end app to manage P2P cycle

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carlotta C. | Head of P2P, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Zip?**

I love having a single platform for the entire Procure-to-Pay process; it has simplified our workflow significantly. The continuous release of new features also helps us improve further. 

I particularly appreciate the ease of making payments. Before using ZIP, the Accounts Payable team would spend over half a working day preparing the payment run. Now, it only takes 45 minutes.

From a procurement perspective, the flexibility of workflows and the template library allowed us to create a custom workflow that simplifies and shortens the approval cycle time. I also appreciate the dynamic approval logic.

**What do you dislike about Zip?**

The main drawback of the ZIP system is its vendor master data management, which is integrated into the purchase request workflow. This system does not permit us to lock certain critical data—such as payment terms and currency—during the vendor onboarding process. This information should be entered when a vendor is first onboarded and subsequently locked, so it is not requested with every new purchase request. In other words, similar to all other ERPs and P2P platforms, certain data should be set up at the vendor level and should not be triggered with each new purchase request.

**What problems is Zip solving and how is that benefiting you?**

It streamlined the P2P process, providing a single platform for end-to-end management.

  ### 26. Zipping into the future

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tom F. | Head of Procurement, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Zip?**

I like the instant improvement we experienced with Zip.  Day 1 with Zip was a change we dearly needed.  Our improved spend visibility and auditable process that can be tailored on the fly by the Zip admin with out any vendor involvement is great

**What do you dislike about Zip?**

I think the spend data could be a little better.  Right now all spend from an agreement is captured as spend in the year that the agreement was completed, even if it is a multi year agreement.

**What problems is Zip solving and how is that benefiting you?**

We are in the midst of implementing P2P but already have had Intake to Procure for 24 months.  I2P helped us adopt a repeatable process for everyone that was easy to use and because of the nature of the product, forced 100% adoption with no complaints.  Our AP process isa little dated becasue we use another application for invoicing and is very limited in its functionality.  After analyzing Zip's P2P features, we will be able to automate our entire invoicing process.

  ### 27. Exceptional Automation and Clarity at Every Step

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin C. | Staffing specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about Zip?**

Clear visibility in every step, strong automation for routing and approvals.

**What do you dislike about Zip?**

Setting up the workflow can become complicated, especially when there are too many required fields if the process isn't properly optimized.

**What problems is Zip solving and how is that benefiting you?**

Helps having a clear process

  ### 28. Streamlined Procurement with Clear Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel G. | Senior eLearning developer | Instructional designer | Storyline developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about Zip?**

Easy to use, customizable workflows, and great visibility into spend and approvals. It cuts down on email chasing and makes procurement faster.

**What do you dislike about Zip?**

Reporting is limited and invoices can be slow to process. More robust analytics and smoother billing would help.

**What problems is Zip solving and how is that benefiting you?**

Zip centralizes procurement requests, approvals, and vendor onboarding in one place. It saves time, reduces manual follow-ups, and gives our team better visibility into spend, helping us move faster while staying compliant.

  ### 29. Simplified and streamlined procurement at scale that WORKS!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cameron D. | Director of Procurement, Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Zip?**

*Logically and simply built; easy to modify and customize for your specific needs
*Works well at any scope and scale; startup to enterprise
*Integrations with the systems our teams already use make it easy for various departments to interact with Zip
*Support team is great; quick to reply and friendly
*Couldn't be more simple for end users and people that aren't heavy users

**What do you dislike about Zip?**

*I just wish their virtual card offering was a bit better or that they offered integrations with other virtual card providers

**What problems is Zip solving and how is that benefiting you?**

*Provides a centralized intake for any procurement and business needs and requests which has allowed us to capture more spend and get everything flowing through the right process
*Employees love the simplicity of the intake, Slack integrations and knowing where to go for what they need
*Tracking and reporting is a breeze

  ### 30. Convenient All-in-One Access, But Customization and Pricing Need Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Madina O. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Zip?**

Having everything accessible within a single window and request makes the experience much more convenient.

**What do you dislike about Zip?**

I have encountered challenges with customization, particularly in the procure-to-pay process. Additionally, the pricing structure requires that each module be purchased individually, which can be inconvenient.

**What problems is Zip solving and how is that benefiting you?**

The integration component tends to switch between different systems unexpectedly.

  ### 31. ZIP P2P - Amazing Tool!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashley H. | Procurement Systems Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Zip?**

Zip offers an intuitive and user friendly interface making it easy to navigate. The platform helps in consolidating systems to a single solution. The capabilities of building out simple to complex workflows is a huge advantage. I’ve utilized this platform at multiple companies now and would definitely recommend as a solution for P2P.

**What do you dislike about Zip?**

Paying invoices direct from Zip vs an ERP system. I’ve had a short term experience with this part of the platform that was not ideal. That being said Zip is very open to feedback and improving features.

**What problems is Zip solving and how is that benefiting you?**

Intake of vendors, contracts, and sourcing currently. I’ve seen and used it also for full P2P. 

Helping in automating processes for intake of vendors and bringing in appropriate stakeholders based on conditions/triggers that align with our policies and processes.

  ### 32. Faster Than Coupa with Smart AI, But Needs Better AP Workflow Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** John U. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Zip?**

Way more fast than coupa and good ai integration

**What do you dislike about Zip?**

Needs comment area in the AP inbox for notes for AP person. Needs automatic ai for telling requesters that po is short and should automate workflow and follow ups

**What problems is Zip solving and how is that benefiting you?**

Faster for AP processing

  ### 33. Very complete allows for payments from different countries. In Mexico, you need to fund the account.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Manuel A. | Jr accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about Zip?**

Fast approvals, clear and simple process

**What do you dislike about Zip?**

Long PDF makes ZIP freeze, the search results could be impproved

**What problems is Zip solving and how is that benefiting you?**

single system that centralizes requests, automates approvals, and is user-friendly for all departments, improving efficiency and visibility.

  ### 34. Zip is the tool we have been looking for

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Zip?**

The simplicity of the UI and our ability to make configuration changes on the fly without engaging Zip and in many cases without needing to contact our technical teams.  The tool was also one of the easiest to implement and did not require deep technical knowledge on our side to support implementation.  No dedicated IT staff was required to be hired unlike some of the other tools in the market.

**What do you dislike about Zip?**

Zip does not have all the functionality of some of the more established tools.  In most cases this is fine as those additional features are not needed.  
Zip solves for some of the issues around new vendor setup and PO creation by tying those things together on one request.  This does make it more challenging for PO only changes without a contract.

**What problems is Zip solving and how is that benefiting you?**

Overall it is increasing the visibility of our spending across the organization and improving how we prioritize our reviews and requests.  The most important feature is that it allows us to more closely align the time and scrutiny we place against each request with the risk associated with the purchase.  This helps with the overall feedback on the process because it eliminates the perception of significant wasted time.

  ### 35. Exceptionally Organized Event with Top-Notch Content and Networking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex A. | Business Development Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Zip?**

Very well organized event with great content and networking opportunities. Highly recommended.

**What do you dislike about Zip?**

All great. There is not much not to like

**What problems is Zip solving and how is that benefiting you?**

It allows me to gain knowledge on the most recent technology advancement.

  ### 36. Zip is easy to use with a well-built intake PO module that offers extensive customization for admins

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about Zip?**

As the AP of the company, I use Zip every day. It's easy to use, with a well-built intake PO module that offers extensive admin customization, and great customer support with prompt responses.

**What do you dislike about Zip?**

I’m not a fan of their Inbox & Bill module. The loading time is slow, the AP inbox only reads PDFs, and emails without PDFs will disappear entirely. There's no option to replace bill attachments or add additional supporting documents in the invoice tab, even though we can add it in the comments section, but most approvers don’t look at that. Competitors offer better functionality by allowing multiple supporting documents to be attached and viewed directly in the invoice tab. Additionally, the system flags duplicate bills based on file names, which isn’t effective, vendors often use the same file names, and Zip should instead check invoice numbers and amounts for duplicate. Overall, Zip still has plenty of room for improvement in the inbox and bill modules.

**What problems is Zip solving and how is that benefiting you?**

Zip streamlines procurement and AP workflows, making PO management more efficient and structured approvals. This saves time, improves transparency, and reduces manual work.

  ### 37. Zip is a simple to use, yet comprehensive tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sonja P. | Accounts Payable &amp; Procurement Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Zip?**

We chose ZIP a year ago and the integration & implementation process was smooth.  Zip is a much better way to manage approvals of requests/POs as well as invoices.  What we like a lot is how receptive Zip is to make changes to the overall program to better accommodate our needs.  We have multiple users in it every day and it is very easy to use.  Customer support has been very responsive to our requests & helping us solve problems.

**What do you dislike about Zip?**

I would like more reporting features, but Zip has been receptive to the requests made & may have added a few to their 'to-do' list.

**What problems is Zip solving and how is that benefiting you?**

Approvals - our old system didn't have approvals, so we had to  rely on emails and manual tracking.  Zip has made it so much easier to keep track of approvals, add & change approvers - it has really been a game changer.

  ### 38. Great potential and amazing support and implementation teams

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Zip?**

Provides central view of open requests with various reporting options available. The support team for this tool is superb. They may not always have the answers wanted - but they are great about responding in a timely manner and helping guide both the admin and users when needed.

**What do you dislike about Zip?**

This is a newer tool so many features do not exist yet. Feature releases happen regularly so we need to rework processes frequently to best utilize the system. The workflows and queues are currently a very manual process and there are limited connects between production and sandbox environments.

**What problems is Zip solving and how is that benefiting you?**

Zip has created a central location for procurement. It creates a clear approval flow to our internal stakeholders so they know when to help with what. This has reduced overall turn time in requests and created a central tool for all the stakeholders to have visibility to.

  ### 39. Great Automation and Custom Workflows, Needs Stronger Contract Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gagan Dep P. | Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Zip?**

Automated orchestration and intake functionalities. Customizable workflows.

**What do you dislike about Zip?**

Need more capabilities to support contract lifecycle management.

**What problems is Zip solving and how is that benefiting you?**

Intake and orchestration.

  ### 40. Dynamic and well designed tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Zip?**

The tool is easy to use for both the admin side as well as the users. One of my favorite features is the ease of use in making changes to the workflows and questions. Also the product team is keen listen to customer feedback for changes and improvements to the tool.

**What do you dislike about Zip?**

Occasionally there are bugs in the programming due to the constant improvement of the tool. However, the help chat is really helpful, and the admins are quick to respond to inquiries (usually <30 minutes).

**What problems is Zip solving and how is that benefiting you?**

We needed one place to capture vendor purchase intakes and approvals. Also, the requestors are able to keep track of the progress and ask questions in the tool, which helps with redundant questions. Additionally we rolled out the full P2P platform which enabled us to have the full cycle in one tool which helped with speed and tranparency.

  ### 41. Appreciative Zip Customer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Zip?**

The ease of use for requestors, the transparency of where the requests are in the workflow.  Our transition to Zip was seamless, implementation was very straightforward with the help of the Zip engineer team.t, Launching our solution was seamless using only a welcome letter and simple video,  using a simple video and

**What do you dislike about Zip?**

Budgeting and Reporting.  The reporting features could use some work, I would like to see budgeting down to the vendor level and the ability to create reports that mirror some of the insights.

**What problems is Zip solving and how is that benefiting you?**

As a smaller company, we were manually handling all contracts with legal and accounts payable.  Zip has provided the ability to funnel all contract or spend requests through one process.  The ability to create purchase orders that will sync contract to invoices as well as the integration with our accounts payable solution for billing.

  ### 42. Great AI Tool for Procurement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert C. | Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2025

**What do you like best about Zip?**

Best AI agents for procurement needs. Must need in supply chain.

**What do you dislike about Zip?**

Cost is a little high compared to other similar companies.

**What problems is Zip solving and how is that benefiting you?**

Assisting with all supply chain procurement needs

  ### 43. Zip Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley  K. | Procurement Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Zip?**

Zip is a user-friendly self-service tool that simplifies procurement processes. As a procurement Manager, I find this this tool comprehensive in its capabilities. It helps track savings, obtain approvals, negotiate contracts, manage RFP vendors, onboard vendors, and pay invoices. It is the most effective end-to-end product on the market.

**What do you dislike about Zip?**

My main issue with Zip is the change orders. It should be more visible to end-users and include legal, compliance, and infosec options to add to the approval workflow. Additionally, it would be helpful to merge POs and have change orders updates renewal dates on original POs.

**What problems is Zip solving and how is that benefiting you?**

Before Zip, our company lacked a procurement processes. Zip has addressed many issues: data collection, spend and savings tracking, invoice-PO matching, spend approval, and ensuring that we maintain compliant purchasing.

  ### 44. Flexible and Transparent, But Integration with Ironclad Needs Work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Zip?**

The platform offers a flexible and transparent experience that is easy for internal stakeholders to use.

**What do you dislike about Zip?**

The integration with other tools, especially Ironclad, stands out to me.

**What problems is Zip solving and how is that benefiting you?**

It helps to reduce cycle time and increase transparency.

  ### 45. ZIP has become an essential at our company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Zip?**

ZIP allows the Procurement & Finance/Accounting Team to standardized workflows, processes and is extremely user friendly. We have a great CSM that we have bi-weekly meetings to review any issues or questions that may come up. ZIP has become a daily tool that I use in my everyday work, it helps me keep track of all open POs and Invoices which is crucial in my work.

**What do you dislike about Zip?**

As many great features that ZIP has, I still think that still has many changes and updates they need to attend. Also, to be more catering all different types of spend for a varieties of companies.

**What problems is Zip solving and how is that benefiting you?**

Creating a seamless workflow for purchasing across various departments with the built in approval steps

  ### 46. Great AP and procurement tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about Zip?**

We were previously using Concur for AP processing and had just implemented the PO feature but never put it into use before hiring a new head of procurement who decided on implementing Zip.  The implementation was straightforward and integrated easily with Netsuite.  The head of procurement has since moved on but we were able to transition the administration of the software seamlessly to our AP team.  Zip provides great support for their tool and are regularly putting out useful features.  We love the software and everyone on our team would highly recommend it!

**What do you dislike about Zip?**

There isn't anything major that we dislike and they regularly put out new features that have addressed some of our earlier concerns.

**What problems is Zip solving and how is that benefiting you?**

We didn't have a procure to pay process in place previously.  Using Zip has allowed us to put robust controls over our vendor spending and streamline the coordination of the various parties that need to approve a PO (trust/security team, legal, FP&A, accounting, executive, etc.).

  ### 47. Zip for Procurement Orchestration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy C. | Director, Procure to Pay Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Zip?**

It's a friendly user and backend/admin experience

**What do you dislike about Zip?**

There's still gaps in areas that are needed for more complex organizations to help scale (ie. reporting)

**What problems is Zip solving and how is that benefiting you?**

Zip is our front door/intake for purchase/third party requests. It helped to consolidate all stakeholders and process into one tool, leveraging conditionality and triggers to dynamically surface questions and requirements necessary for the type of request being raised. This really helped to improve user experience and transparency into the end-to-end process

  ### 48. Effortless Procurement with Zip: Fast, Customizable, and No Training Required!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Zip?**

Zip’s intake-to-pay and sourcing software is truly transformative! The intuitive interface requires no end-user training, and its customizable automated workflows ensure a seamless fit for our processes. Implementation was quick and painless, delivering rapid ROI through immediate spend visibility and control. Additionally, there is no need whatsoever to engage a third-party partner for post-implementation changes, updates, and builds of new workflows. Business owners love the transparency of the purchase request process, making collaboration and communication smoother than ever. Accounts payable also enjoyed an easy migration to Zip payments and have benefited from the intelligent workflows. With key integrations in place for DocuSign, Whistic, Zendesk, Slack, and Okta IAM, Zip allows for centralized procurement operations and reduces email volume. A cherry on top - their live human customer support chat makes trouble-shooting pain free. Highly recommend for any organization looking to streamline operations with ease and free up the necessary bandwidth to make procurement a strategic partner to the business!

**What do you dislike about Zip?**

If there’s one area for improvement, it would be the exportability of out-of-the-box insights and data analytics. While the platform offers valuable visibility, greater flexibility in exporting ready-to-go reports would make presentation of Zip's incredible value even more powerful and better drive leadership decision-making. I believe this is on the near-term roadmap. Still, Zip remains an excellent choice for procurement orchestration!

**What problems is Zip solving and how is that benefiting you?**

Zip has provided a centralized solution for procure to pay operations and insights. My company has benefited from knowing that Zip is the source of truth and the only tool required for all third-party spend needs.

  ### 49. The top tool for procurement and AP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meteb A. | Director of Procurement, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2025

**What do you like best about Zip?**

What I like best about Zip is how intuitive and user-friendly it is, making the intake-to-procure process seamless for employees. It eliminates unnecessary friction by guiding requestors through the right workflow, ensuring compliance without slowing the business down. On the procurement side, it gives us visibility, control, and automation — reducing manual work, improving approval speed, and driving better decision-making with clear data. Overall, Zip balances ease of use with strong governance, which is rare and incredibly valuable.

**What do you dislike about Zip?**

The biggest challenge has been Zip’s pricing strategy — at times it hasn’t always felt fully aligned with customer expectations. That said, the company has clearly been listening to feedback and taking steps to adjust, which gives me confidence they’re committed to building long-term, value-based partnerships.

**What problems is Zip solving and how is that benefiting you?**

Zip is solving the challenge of managing intake-to-procurement in a scalable, compliant, and user-friendly way. Before Zip, requests were scattered and difficult to track, which slowed down approvals and created gaps in visibility. Now, everything flows through a single streamlined process that ensures compliance, accelerates approvals, and provides better data for decision-making. This has saved us time, reduced manual work, and given both employees and procurement greater confidence in the process.

  ### 50. User friendly and flexibility of Zip

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grace L. | Procurement Ops Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about Zip?**

Honestly, I have tried different Procurement Tool but Zip is the most user-friendly and flexible tool I have used so far. Aside from that, Zip knows the procurement personnel's perspective when dealing workflow, required documents etc.

**What do you dislike about Zip?**

In every platform, there will always be flaws; however, I believe Zip is already knew and making it priority.

**What problems is Zip solving and how is that benefiting you?**

Identifying qualified vendors, Invoicing, Purchase Orders and etc which is an all-in one procurement tool


## Zip Discussions
  - [What is Zip Intake-to-Procure used for?](https://www.g2.com/discussions/what-is-zip-intake-to-procure-used-for)

- [View Zip pricing details and edition comparison](https://www.g2.com/products/zip-2024-02-26/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+18%3A00%3A08+-0500&secure%5Bsession_id%5D=c13d5214-fe71-4c4a-a8ec-09855b072667&secure%5Btoken%5D=ada3936da4ba9b0684c3772293d5304120116496f5522d25ba0ced839e1e33cc&format=llm_user)
## Zip Integrations
  - [Collibra](https://www.g2.com/products/collibra/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Fairmarkit](https://www.g2.com/products/fairmarkit/reviews)
  - [Ironclad](https://www.g2.com/products/ironclad/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## Zip Features
**Payment Methods**
- ACH
- Credit and Debit
- Wire Transfer

**Setup**
- Data
- Approvals
- Alignment

**Management**
- Approval
- Communication
- Documents

**Planning**
- Processes
- Contracts
- Content
- Requisition

**Data Management**
- Consolidation
- Classification
- External Sources
- Integration
- Cleaning

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Invoice Generation**
- Templates
- Digital Invoices
- Recurring Invoices

**RFP Generation**
- Templates
- RFX
- Versioning
- Questions Library

**Management**
- Approval
- Communication
- Documents
- Receipt of Goods

**Supplier Marketplace**
- Library
- Categorization
- Data Management

**Purchase Requisition and Approval Workflow - Procurement Orchestration**
- Notifcations
- Workflows
- Purchase Orders

**Agentic AI -  Accounts Payable (AP) and Spend Analysis**
- Decision Making

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Vendor Management**
- Decision Making

**Revenue Recognition**
- Usage Tracking
- Deferred Revenue
- Revenue Accrual

**Payment Processing **
- Batch Processing
- Payments Scheduling
- Automated Workflows
- Self Service
- Reconciliation
- Settlements
- Payment Tracking

**Performance**
- KPIs
- Benchmarks
- Forecasting
- Savings

**Performance**
- Evaluation
- Selection
- Risk Management

**Execution**
- Sourcing
- Purchasing
- Invoicing

**Analytics**
- Benchmarking
- KPIs
- Compliance
- Errors

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**RFP Distribution**
- Tracking
- Analysis
- Selection

**Planning**
- Processses
- Contracts
- Content
- Requisition

**Contract Management**
- Compliance
- Revenue
- Negotiations

**Supplier Management - Procurement Orchestration**
- Tracking
- Onboarding
- Database

**Security and Compliance**
- PCI Compliant
- P2PE
- Fraud Management
- SSL Encryption
- SOX
- SOC

**Supplier Information**
- Profiles
- Qualifications
- History

**Analytics**
- Visibility
- Performance
- Spend

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

**Submissions**
- Collaboration
- Knowledge Base
- Review
- Reporting

**Invoice Management**
- Supplier Portal
- Repository

**Recovery**
- Historical payments
- Overpayments

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**Data Collection**
- Spend
- Compliance Reports
- Savings

**Spend Management - Procurement Orchestration**
- Analysis
- Visibility

**Integration**
- Agnostic Integration
- Reporting Consolidation
- Plugins and APIs

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Supplier Management**
- Evaluation
- Selection
- Risk Management

**RFP Response**
- Project Management
- Content Library
- Access
- Automation
- Export
- Import

**AP Data Processing**
- Workflows
- Transparency
- Controls

**Reporting**
- Real time
- Multiple Views
- Export
- Budgets

**Project Management**
- Dashboard
- Repository
- Lifecycle

**Compliance and Risk Management - Procurement Orchestration**
- Risk Assessment
- Compliance
- Audits

**Agentic AI -  Procure to Pay**
- Multi-step Planning

**Execution**
- Sourcing
- Purchasing
- Invoicing

**Payment Types**
- AP Automation
- E-Commerce
- Retail

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH

**Workflow Automation - Procurement Orchestration**
- Routing
- Configuration
- Approvals

**Agentic AI  - RFP**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Strategic Sourcing**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Invoice Processing**
- Payments
- Workflows
- Tax Compliance

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls

**Agentic AI - Procurement Orchestration**
- Autonomous Task Execution

**Agentic AI - Enterprise Payment**
- Adaptive Learning

**Supplier Information**
- Profiles
- Qualifications
- History

**Agentic AI - Spend Management**
- Proactive Assistance

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top Zip Alternatives
  - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews)
  - [Procurify](https://www.g2.com/products/procurify/reviews) - 4.6/5.0 (365 reviews)
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,393 reviews)

