--- title: Zip Reviews meta\_title: 'Zip Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 137 reviews by the users' company size, role or industry to find out how Zip works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 137 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Procurement url: https://www.g2.com/categories/procurement --- ### Zip Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Zip's **ease of use** exceptional, enhancing workflows and accommodating feedback for continuous improvement. [(49 mentions)](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1895303&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of Zip, streamlining processes and enhancing productivity through intuitive workflows and strong governance. [(32 mentions)](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1894362&qs=pros-and-cons#reviews) Users appreciate the **dynamic and user-friendly features** of Zip, allowing for customized workflows and responsive interactions. [(31 mentions)](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1893337&qs=pros-and-cons#reviews) Users appreciate the **intuitive design** of Zip, making it easy for all stakeholders to navigate and utilize effectively. [(28 mentions)](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1895452&qs=pros-and-cons#reviews) Users love the **fast automation** of Zip, enhancing procurement efficiency and simplifying diverse processes effortlessly. [(27 mentions)](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1895368&qs=pros-and-cons#reviews) Users find **admin features lacking** in Zip, desiring more control and improved functionality in various modules. [(21 mentions)](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1894438&qs=pros-and-cons#reviews) Users find **limited customization** options in Zip, leading to challenges in integrations and reporting functionality. [(13 mentions)](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1895399&qs=pros-and-cons#reviews) Users find the **limited features** of Zip restrict their control over contract management and reporting capabilities. [(13 mentions)](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1894578&qs=pros-and-cons#reviews) Users experience **poor reporting** with Zip, highlighting the need for better analytics and visibility in procurement processes. [(11 mentions)](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1893490&qs=pros-and-cons#reviews) Users find **admin features lacking** in Zip, limiting control and functionality compared to competitors. [(10 mentions)](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=2035045&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Zip ##### 1. Ease of Use Users find Zip's **ease of use** exceptional, enhancing workflows and accommodating feedback for continuous improvement. [ See 49 mentions ](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1895303&qs=pros-and-cons#reviews) See Related User Reviews ![Andre M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre M.") AM Andre M. Mid-Market (51-1000 emp.) 3.5/5 "Easy to Learn and Navigate, but Zip–NetSuite Issues Disrupt Workflows" What do you like about Zip? It has an easy to navigate platform and it is really simple to learn how to use it ![Eva U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eva U.") EU Eva U. Small-Business (50 or fewer emp.) 5.0/5 "Streamlined Procurement with Stellar Support" What do you like about Zip? We've found the vendor procurement process much more streamlined with Zip as it centralises internal approvals and documentation in one place. The pac ##### 2. Efficiency Users appreciate the **efficiency** of Zip, streamlining processes and enhancing productivity through intuitive workflows and strong governance. [ See 32 mentions ](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1894362&qs=pros-and-cons#reviews) See Related User Reviews ![Eva U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eva U.") EU Eva U. Small-Business (50 or fewer emp.) 5.0/5 "Streamlined Procurement with Stellar Support" What do you like about Zip? We've found the vendor procurement process much more streamlined with Zip as it centralises internal approvals and documentation in one place. The pac ![Roy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roy B.") RB Roy B. Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Procure-to-Pay with Zip" What do you like about Zip? I find Zip easy to use and very friendly. The team is great too, which makes it even better. I also appreciate that I don't have to spend too much tim ##### 3. Features Users appreciate the **dynamic and user-friendly features** of Zip, allowing for customized workflows and responsive interactions. [ See 31 mentions ](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1893337&qs=pros-and-cons#reviews) See Related User Reviews ![Eva U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eva U.") EU Eva U. Small-Business (50 or fewer emp.) 5.0/5 "Streamlined Procurement with Stellar Support" What do you like about Zip? We've found the vendor procurement process much more streamlined with Zip as it centralises internal approvals and documentation in one place. The pac ![Roy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roy B.") RB Roy B. Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Procure-to-Pay with Zip" What do you like about Zip? I find Zip easy to use and very friendly. The team is great too, which makes it even better. I also appreciate that I don't have to spend too much tim ##### 4. Intuitive Users appreciate the **intuitive design** of Zip, making it easy for all stakeholders to navigate and utilize effectively. [ See 28 mentions ](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1895452&qs=pros-and-cons#reviews) See Related User Reviews ![Roy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roy B.") RB Roy B. Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Procure-to-Pay with Zip" What do you like about Zip? I find Zip easy to use and very friendly. The team is great too, which makes it even better. I also appreciate that I don't have to spend too much tim ![Eriseld M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eriseld M.") EM Eriseld M. Mid-Market (51-1000 emp.) 3.5/5 "User-Friendly and Efficient for Accounts Payable" What do you like about Zip? I use Zip for Accounts Payable, and I really appreciate the efficiencies it brings in entering and paying bills. The platform is user-friendly, making ##### 5. Automation Users love the **fast automation** of Zip, enhancing procurement efficiency and simplifying diverse processes effortlessly. [ See 27 mentions ](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1895368&qs=pros-and-cons#reviews) See Related User Reviews ![Eriseld M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eriseld M.") EM Eriseld M. Mid-Market (51-1000 emp.) 3.5/5 "User-Friendly and Efficient for Accounts Payable" What do you like about Zip? I use Zip for Accounts Payable, and I really appreciate the efficiencies it brings in entering and paying bills. The platform is user-friendly, making ![Jessica C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica C.") JC Jessica C. Mid-Market (51-1000 emp.) 4.0/5 "User-Friendly with Room for Integration Improvement" What do you like about Zip? I like that Zip has a user-friendly interface. It acts as a single front door for all of our vendor and tool requests, which makes managing them much ### 5 Cons or Disadvantages of Zip ##### 1. Missing Features Users find **admin features lacking** in Zip, desiring more control and improved functionality in various modules. [ See 21 mentions ](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1894438&qs=pros-and-cons#reviews) See Related User Reviews ![Roy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roy B.") RB Roy B. Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Procure-to-Pay with Zip" What do you dislike about Zip? Zip is still growing and improving. There are things like changing vendor names or payment methods on POs which are not available at the moment, can b ![Moran Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moran Z.") MZ Moran Z. Mid-Market (51-1000 emp.) 5.0/5 "Transformative All-in-One Solution with Minor Filter Tweaks Needed" What do you dislike about Zip? I think everything that has to do with the rules of filtering needs to be a little bit simplified. I need to create different rules for expenses and i ##### 2. Limited Customization Users find **limited customization** options in Zip, leading to challenges in integrations and reporting functionality. [ See 13 mentions ](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1895399&qs=pros-and-cons#reviews) See Related User Reviews CM Carly M. Enterprise (\> 1000 emp.) 5.0/5 "Easy-to-Use Interface with Intuitive, Sensible Workflows" What do you dislike about Zip? This is both a downside and a good side, but sometimes the customization of the tool is hard to do. When changes are made to customize the use of the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Transparent, Configurable Workflows Backed by a Dedicated Zip Support Team" What do you dislike about Zip? There are a few minor system limitations that make the tool a little harder for end users. For example, to identify a legal contact, the user has to ##### 3. Limited Features Users find the **limited features** of Zip restrict their control over contract management and reporting capabilities. [ See 13 mentions ](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1894578&qs=pros-and-cons#reviews) See Related User Reviews ![Roy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roy B.") RB Roy B. Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Procure-to-Pay with Zip" What do you dislike about Zip? Zip is still growing and improving. There are things like changing vendor names or payment methods on POs which are not available at the moment, can b ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Transparent, Configurable Workflows Backed by a Dedicated Zip Support Team" What do you dislike about Zip? There are a few minor system limitations that make the tool a little harder for end users. For example, to identify a legal contact, the user has to ##### 4. Poor Reporting Users experience **poor reporting** with Zip, highlighting the need for better analytics and visibility in procurement processes. [ See 11 mentions ](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=1893490&qs=pros-and-cons#reviews) See Related User Reviews ![Daniel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel W.") DW Daniel W. Enterprise (\> 1000 emp.) 4.0/5 "ZIP - Onboarding" What do you dislike about Zip? It can be challenging to export the data we need from one report. Working with ZIP on other report features. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Streamlined procurement workflows with some room for improvement" What do you dislike about Zip? While Zip has certainly streamlined our procurement process, it can sometimes feel inflexible when requesters fail to provide all the necessary inform ##### 5. Feature Absence Users find **admin features lacking** in Zip, limiting control and functionality compared to competitors. [ See 10 mentions ](https://www.g2.com/products/zip-2024-02-26/reviews?filters%5Bsentiment_snippet%5D=2035045&qs=pros-and-cons#reviews) See Related User Reviews ![D B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "D B.") DB D B. 4.5/5 "Effective Procurement Hub with Stellar Support" What do you dislike about Zip? I find the admin features lacking in Zip, as I often have to rely on the Zip team to enable or disable certain settings, which feels restrictive. I'd ![Chad P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad P.") CP Chad P. Enterprise (\> 1000 emp.) 5.0/5 "AP Senior Manager" What do you dislike about Zip? Reporting is lacking. Not very user friendly ![Mike C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike C.") MC Mike C. Director of Source to Pay Enterprise (\> 1000 emp.) 7/10/2026 "Zip Transformed Our Procurement with Intuitive UX and Game-Changing AI Efficiency" 5/5 What do you like best about Zip? Zip has been truly transformative for our organization. By consolidating our fragmented tools into a single platform, it has delivered full visibility across Procurement, AP, and all key stakeholders. The UX is sleek and highly intuitive, making it incredibly easy to customize workflows and configure punchout catalogs. The platform's AI capabilities have been a game-changer. The out-of-the-box and customized agentic AI features deflect a massive amount of workload. Procurement can now self-manage requests independently using our own playbooks, eliminating the need to wait on other teams. Since implementing Zip, we have achieved incredible, quantifiable efficiencies: 38% reduction in effort per case. 66% reduction in application toggles. 67% reduction in manual interactions per case. 68% deflection of legal requests using agentic output—a number we expect to optimize even further as we roll out "superagents" to action and redline against our playbooks. This has proven the ROI and business case. Zip can integrate with our tech stack making it really easy to consolidate and engage with other teams. There sometimes is performance lagging on the P2P side vs a traditional onsite ERP being in the cloud. Any challenges we have faced have been easy to fix with Zip with their support and CSM team. As part of the onboarding process we stripped back how our traditional procurement process operated from the ground up. This has made our engagements to full business No PO, No Pay possible in 13 weeks with great adoption. Review collected by and hosted on G2.com. What do you dislike about Zip? There is very little to dislike. If I had to point to any gaps, it would just be a few minor missing features, such as a parent/child hierarchy structure to better manage marketplace spend (e.g., AWS Marketplace or Google Play Store purchases). Any other challenges we encountered were actually due to our own ERP and chart of accounts setup, rather than Zip itself. Even then, Zip’s support team worked seamlessly with our engineers to resolve those issues quickly. We are currently navigating some complexities around VAT and amortisation, which require configuration changes in our ERP, but Zip has been incredibly proactive in providing the support and advice we need to resolve them. Review collected by and hosted on G2.com. What problems is Zip solving and how is that benefiting you? Zip has successfully solved the issue of procurement being a "black box" by offering total visibility to requestors, approvers, Finance, and FP&A. Because everything is fully synced, business owners can easily track their contracts, bills, and POs entirely on their own, fostering true self-service and removing a massive administrative burden from the procurement team. Furthermore, Zip has allowed us to tackle tool fragmentation across the entire enterprise. We have scaled its workflows outside of procurement into HR onboarding, Finance Systems requests, and commercial customer onboarding. Since the supporting stakeholders, like Legal and Privacy are were already native to Zip and understood the user experience, the transition was effortless. Bringing these disparate operations into one unified system has streamlined our cross-functional workflows and completely eradicated the need to invest in a separate workflow automation tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Samantha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha G.") SG Samantha G. Procurement Operations Lead Enterprise (\> 1000 emp.) 7/28/2026 "Excellent Visibility and Transparency for Buyers and Approvers" 5/5 What do you like best about Zip? I highly value the visibility and transparency it provides for our buyers and approvers throughout the process. The system is fairly easy to learn, and most objects are intuitive to use. Customer support is also incredible—I feel like an important customer, with attention and help coming from multiple areas of their organization. Review collected by and hosted on G2.com. What do you dislike about Zip? The filtering options and reporting feel inconsistent and can be difficult to use at times. I often get completely different results depending on whether I’m looking at Performance, exporting the data, or reviewing the request details. Review collected by and hosted on G2.com. What problems is Zip solving and how is that benefiting you? It’s a great tool for collecting all the necessary approvals and tracking each step in a non-merchandise purchase. As a result, we gain more leverage and visibility into our purchasing process, which helps us reduce risk and avoid costly mistakes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/22/2026 "Flexible Workflow Configuration and Transparent Purchasing with Zip" 5/5 What do you like best about Zip? What I like most about Zip is how easy it is to set up workflows and adjust them as our processes evolve. App Studio adds extra flexibility for building and managing integrations, and the platform gives requesters clear visibility into the status of their requests, any required actions, and which teams are involved. Overall, this makes the purchasing process more transparent and much easier to navigate. Review collected by and hosted on G2.com. What do you dislike about Zip? We occasionally encounter complex workflow or integration issues where the initial level of support is not sufficient. More direct access to higher-tier support resources who are familiar with our specific configuration and integrations would help resolve these issues more quickly and reduce unnecessary back-and-forth. Review collected by and hosted on G2.com. What problems is Zip solving and how is that benefiting you? Zip provides a centralized intake and orchestration layer for our purchasing processes, replacing fragmented entry points and helping route each request to the appropriate teams and systems. This gives requesters greater visibility into status and required actions, while enabling our teams to automate handoffs, reduce manual coordination, and manage the process more consistently from intake through completion. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/9/2026 "Zip Streamlines Procurement with Strong NetSuite, Matrix, and Slack Integrations" 4.5/5 What do you like best about Zip? Zip gives us a single system of record for procurement, instead of having purchase requests scattered across email threads and manual trackers. The intake form and approval routing ensure every request follows a defined chain (dept head, legal, ESD, FP&A, executive as needed), so we’re not constantly chasing sign-off by hand. The NetSuite integration is a major time saver: vendors created in Zip automatically sync to the GL, invoices sync and are marked paid once payment is made, and virtual card transactions flow directly into our journal approval screen. The Matrix integration is also solid—new hires, terminations, and department changes sync in real time—so procurement access is granted or revoked automatically with essentially zero manual admin. Slack notifications for approvals and payruns also reduce status-chasing across the team. Review collected by and hosted on G2.com. What do you dislike about Zip? Reporting and analytics are the main areas we’d love to see improve. Right now, saved dashboard views can’t be shared or scheduled for recurring reports, and exporting is largely limited to CSV. Also, when working through a list of pending approvals, you can’t open an item in a new tab, so you lose your place when navigating back and forth. A bit more depth in renewal reporting and usage-pattern insights would go a long way. Review collected by and hosted on G2.com. What problems is Zip solving and how is that benefiting you? Zip has given us much better procurement visibility and control. Before Zip, purchase requests and vendor onboarding were buried in email threads, with no consistent audit trail. Now every request, approval, and vendor record lives in one place and is synced to NetSuite, which supports our 3-way match and PO coverage goals (currently roughly 80%, and working toward 100%). It has also eliminated manual vendor setup across two systems and reduced payment-method errors, since we can route virtual card, invoice/PO, and other payment types separately and more reliably. The real-time Matrix sync has completely removed a manual access-management burden. Overall, the result is fewer manual corrections for AP, a stronger audit trail for finance and legal, and a foundation we’re actively building on so approvals can become risk-based rather than one-size-fits-all. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Mid-Market (51-1000 emp.) 7/9/2026 "User-Friendly Automation Flows That Keep Getting Better" 5/5 What do you like best about Zip? I like the automation, especially when it comes to the flows. I came in not knowing how to use ZIP, but ZIP made it easier to navigate the platform and understand how to build things in a way that’s user-friendly. Overall, I think the performance has gotten better with all of these new updates. Review collected by and hosted on G2.com. What do you dislike about Zip? I only dislike the newest update to the change order feature, which has made it harder to use. It feels like there used to be fewer steps to finalize a change order than there are now. Maybe I just need to get used to it, but we’ll see. I also don’t like the new bubbly look; it reminds me too much of Google. Review collected by and hosted on G2.com. What problems is Zip solving and how is that benefiting you? I know most businesses still handle procurement on paper, which can be a long process. Zip makes it easier by letting us do everything on an integrated platform that connects with other software we already use, so it’s been nice and genuinely helpful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Fernando R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando R.") FR Fernando R. Project Manager Mid-Market (51-1000 emp.) 7/28/2026 "Easy to Install, Intuitive Tool for Streamlined Intake to Procure" 4.5/5 What do you like best about Zip? An easy and intuitive tool that’s simple to install and configure. We’re using it for Intake to Procure for now, and any changes are straightforward to update and refine. Review collected by and hosted on G2.com. What do you dislike about Zip? Updates on the fly for Change Orders. We need a way to update and add documentation while an approval is still in progress. Right now, there isn’t an easy way to do that. Review collected by and hosted on G2.com. What problems is Zip solving and how is that benefiting you? We switched from Jira Forms to ZIP. Having an automated process is a great benefit for us. We now have automated flows and adaptive forms, which makes it easier to adjust things as needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") AB Verified User in Broadcast Media Enterprise (\> 1000 emp.) 7/9/2026 "Great Service and Integration, but Glitchy" 4/5 What do you like best about Zip? I like Zip for its amazing customer service and integration capabilities. The integration with Ironclad has made us more compliant with contract completion. I also appreciate that Zip helps with the visibility and transparency issues that our old system had a problem with. Review collected by and hosted on G2.com. What do you dislike about Zip? I find the system can be glitchy, and not having mass coding and split billing are issues for our folks. The system can be laggy when creating a request, and the AP side of using the system with Workday can also be glitchy, causing our AP Team extra manual work. Review collected by and hosted on G2.com. What problems is Zip solving and how is that benefiting you? Zip improves visibility and transparency compared to our old system. The integration with Ironclad ensures better compliance with contract completion. Review collected by and hosted on G2.com. Show More 7/21/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 7/9/2026 "Intuitive and Efficient for Procurement Management" 5/5 What do you like best about Zip? I find Zip very easy to use, which is a big plus for end users and many cross-functional partners in the procurement process. It's great for requesters to approve invoices and track supplier performance easily. Zip's clear UI efficiently shows what's required from approvers, and the customizable intake form allows requesters to enter accurate information, enhancing the upstream process. After approval, POs are created, enabling the AP team to process invoices faster with auto-matching to existing POs. We've seen definite improvements in our procurement and accounts payable cycle times. Additionally, the recently introduced ZIP agents automate many processes in procurement and invoicing, which I appreciate. Review collected by and hosted on G2.com. What do you dislike about Zip? The AI features are still at a basic level of maturity, and we're working with Zip to see how we can improve them. Review collected by and hosted on G2.com. What problems is Zip solving and how is that benefiting you? I use Zip for a transparent and auditable platform. It's easy to use, helping my team approve invoices and track supplier performance. The customizable intake form improves procurement cycles, speeding up invoicing. Zip automates processes and the POs auto-match, making everything efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite KH Kate H. Finance Manager Enterprise (\> 1000 emp.) 7/9/2026 "Easy to Configure, Flexible Workflows, and an Incredible Zip Team" 5/5 What do you like best about Zip? I like that Zip is very easy to configure immediately!! We can adjust workflows without involving our Zip team. Also, the Zip team is incredible to work with and supports our goals. Lastly, Zip invests a lot in improving the system and expanding functionalities. Review collected by and hosted on G2.com. What do you dislike about Zip? It is hard sometimes to keep up with all of the new features they are implementing......but is that really a bad thing? Review collected by and hosted on G2.com. What problems is Zip solving and how is that benefiting you? Zip allows us to have visibility and transparency into our Vendor Management processes. It also is making a robust, interactive, and dynamic vendor inventory for us so we can continue to improve our program and provide better insights to our business partners. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CM Carly M. Accounting Manager Enterprise (\> 1000 emp.) 2/25/2026 "Easy-to-Use Interface with Intuitive, Sensible Workflows" 5/5 What do you like best about Zip? I like how easy it is to use. The interface is extremely understandable and the workflows make sense Review collected by and hosted on G2.com. What do you dislike about Zip? This is both a downside and a good side, but sometimes the customization of the tool is hard to do. When changes are made to customize the use of the tool, it is hard to know if those are compliant and how to track those. In addition, we have had segregation of duties issues in Zip and that is how it was implemented and we never knew we needed to change that. Review collected by and hosted on G2.com. What problems is Zip solving and how is that benefiting you? How to properly use a procure to platform. Before there were a lot of manual steps, but Zip makes it easier. In addition, I like that users can track how there requests are doing, what is pending, and payments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Top-Rated Alternatives [ ![Coupa](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coupa") Coupa 4.2/5(569) ](https://www.g2.com/products/coupa-software-coupa/reviews) [ ![Procurify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Procurify") Procurify 4.6/5(396) ](https://www.g2.com/products/procurify/reviews) [ ![Ramp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramp") Ramp 4.8/5(2,493) ](https://www.g2.com/products/ramp-financial-ramp/reviews) [ View All Alternatives ](https://www.g2.com/products/zip-2024-02-26/competitors/alternatives) ##### Categories on G2 [AP Automation](https://www.g2.com/categories/ap-automation)[Spend Management](https://www.g2.com/categories/spend-management)[Invoice Management](https://www.g2.com/categories/invoice-management) [AP Automation](https://www.g2.com/categories/ap-automation)[Spend Management](https://www.g2.com/categories/spend-management)[Invoice Management](https://www.g2.com/categories/invoice-management)[Vendor Management](https://www.g2.com/categories/vendor-management)[Procure to Pay](https://www.g2.com/categories/procure-to-pay)[Purchasing](https://www.g2.com/categories/purchasing-software)[Enterprise Payment](https://www.g2.com/categories/enterprise-payment)[Procurement Spend Analysis](https://www.g2.com/categories/procurement-spend-analysis)[Strategic Sourcing](https://www.g2.com/categories/strategic-sourcing)[Procurement Orchestration](https://www.g2.com/categories/procurement-orchestration)[RFP](https://www.g2.com/categories/rfp)[Supplier Relationship Management (SRM)](https://www.g2.com/categories/supplier-relationship-management-srm) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What Blockchain as a Service platforms are best for production applications that require reliable uptime and low latency at scale?](https://www.g2.com/discussions/what-blockchain-as-a-service-platforms-are-best-for-production-applications-that-require-reliable-uptime-and-low-latency-at-scale)[What tool integrates mobile analytics with marketing platforms?](https://www.g2.com/discussions/what-tool-integrates-mobile-analytics-with-marketing-platforms)[Most recommended AI service for sales teams](https://www.g2.com/discussions/what-s-the-most-recommended-ai-service-for-sales-teams) [Which rebate management platforms are best for distributors that need detailed accrual tracking so rebates are correctly accrued before the vendor statement arrives?](https://www.g2.com/discussions/which-rebate-management-platforms-are-best-for-distributors-that-need-detailed-accrual-tracking-so-rebates-are-correctly-accrued-before-the-vendor-statement-arrives)[What are the highest rated IT compliance services for implementing proven solutions with minimal deployment risk?](https://www.g2.com/discussions/what-are-the-highest-rated-it-compliance-services-for-implementing-proven-solutions-with-minimal-deployment-risk)[Pros and Cons Details](https://www.g2.com/products/zip-2024-02-26/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)