xMatters is not the only option for Incident Management Software. Explore other competing options and alternatives. Incident Management Software is a widely used technology, and many people are seeking easy to use, time saving software solutions with standardization, ticket assignment, and text generation. Other important factors to consider when researching alternatives to xMatters include incident management and monitoring tools. The best overall xMatters alternative is PagerDuty. Other similar apps like xMatters are Opsgenie, Splunk On-Call, SolarWinds IT Incident Response (Squadcast), and Freshservice. xMatters alternatives can be found in Incident Management Software but may also be in IT Service Management Tools or Service Desk Software.
PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time.
Opsgenie is an alerting and on-call management solution for dev & ops teams that provides the tools needed to design rich and actionable alerts, manage on-call schedules & escalations, and ensure that the right people are notified at the right time, using multiple notification methods.
Splunk On-Call is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one. VictorOps is making on-call suck less by tackling the entire incident lifecycle and sticking with your team through resolution.
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
AlertOps is an Incident Management System that helps IT Operations manage and optimize their alerts from various monitoring systems so as to greatly reduce Alert Fatigue and Mean Time To Resolution (MTTR).
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.