Workzone Reviews

I love the ability to see everything you have going on, no matter the department, and the ability to filter by task and project. I think this is largely dependent on how well your Workzone instance is set up and maintained by your department or company, but when it is done right, productivity and/or accountability can skyrocket.

I dislike templates in general. They're only editable (and viewable) by the administrator. And when you set a template, it's pretty rigid and difficult to change on the fly -- sometimes you have to make major changes because of a specific project, and Workzone doesn't make that too easy. Plus the way some tasks are dependent and cascade, one missed deadline could make EVERYONE else's tasks late. Again, this may be something that can be remediated by a good administrator, but it's a risk nonetheless.

Make sure you have an A-type running the show. Someone who is extremely organized can boost your value out of this platform, and especially someone who is able to hold others accountable for the work they're assigned.

Our team works with 10+ teams in our department, and most are in sync with this software. Questions about projects can generally be answered in the software itself, and project requests are simple if the right work flows are in place. We are making teams work better together just about every day, and keeping people accountable for their tasks.

I like that we have been able to take the features that we like most and use them, but not HAVE to use a ton of the functionality that we don't need.

hmmm... Just a little bit of the usability, jumping from reports to projects to documents.

I've made many to others that have been looking into it. My MAIN thing is that it is a project-based product instead of a task-based product. I also needed to have a system that could automatically number the projects as they were created. That way we could set up our archive folder structure similarly to that. Also being able to easily see how many projects are on a certain users plate. That way I can adjust the workload as more jobs come in by easily seeing who has the time for it. Also, the reporting was extremely beneficial to me. To be able to see how many projects were done in a certain amount of time, what the average turnaround time on those. etc.

Project management. Collaboration. Jobs based on projects rather than ONLY tasks, like many other systems.

We use WorkZone on a daily basis as the primary tracking system for our real estate, construction, and building systems teams. The system provides a great high level status view, with the ability to drill down into specifics. Because its easy to use, team 'buy in' was fast, helping ensure the system is accurate and up to date.

Navigation thru the system could be improved in some areas, such as returning to where you were on a page after making a change, as opposed to a full page refresh. That said; the product continues to develop and improve.

Talk to someone using the product. They can provide great insight that will help you evaluate whether the system is right for your needs

Little things don't fall thru the cracks. Its a great tool for working smarter, not harder.

We use WorkZone every day as the essential following framework for our land, development, and building frameworks groups. The framework gives an incredible abnormal state status see, with the capacity to bore down into particulars. Since its simple to utilize, group 'purchase in' was quick, guaranteeing the framework is exact and modern.

it's a great program, Honestly, I can't think of much I don't like about Workzone

I suggest Workzone for any individual who needs an undertaking the board framework that is anything but difficult to utilize, versatile to your requirements and gives extraordinary help.

We can get exact data from our customers ahead of time, furnishing us with an all the more clear thought of their needs. We are additionally ready to be progressively composed with our ventures and speak with colleagues and customers in a single focal program.

i love that Workzone gives me the tasks that i need to complete for the day as well as letting me know what is coming up. I can see everything that needs to be done in our office at any given time. I no longer have rely on piles of papers and folders everything is right at my fingertips on the computer.

there is really nothing to dislike about the program. sometimes it would be easier if i could alter multiple projects at once but it is not the worst thing in the world to have to do it one at a time.

just try it, take the chance and really invest in setting it up the way you want it. its well worth the time ittakes to customize the system for your everyday needs.

i as the business manager know everything that is going on in the office, nothing falls through the cracks and if someone doesnt do something and just coninually ignores it i know they are ignoring it and can adress it ASAP

I like the fact that we can personalize requests based on specific projects, allowing us to get the information we need up front.

I wish we could edit the "Requested Deadline" header in the top of the forms section.

I recommend Workzone for anyone who needs a project management system that's easy to use, adaptable to your needs and provides outstanding support.

We are able to get accurate information from our clients in advance, providing us with a more clear idea of their needs. We are also able to be more organized with our projects and communicate with team members and clients in one central program.

The ease of use is one of the best features around. The software is intuitive and you can get up and running with very little training. They also allow you to store documents with each task thus keeping everything you need for your project together. The support staff is always friendly and extremely knowledgeable. I would recommend this software to anyone who juggle multiple projects and needs to stay organize.

Hardly anything, but the "reports" feature could be better...although I hardly use this.

This software has been easy to use for people of all computer skills. If you have to manage multiple projects at various stages, this is the tool for you.

We have become more efficient and have also reduce the amount of errors we make. This has also allowed us to increase the amount of work we take in. Since utilizing workzone, we have almost doubled the amount of quote and sold jobs. By spending less time search for information, following up on jobs in a timely fashion and making fewer mistakes, WZ has allowed us to go after more business.

I like being able to have a variety of templates so each project type can be created easily. And, I like being able to add/remove steps in the process and extend a workflow as the scope of the project changes or revisions are needed.

Sometimes the contingencies make getting the ideal date to line up tricky within a complex workflow. And, I would like for closed projects to 'reopen' automatically if new tasks are added.

Setting up templates is a key first step to successful implementation of the software. Communicated what information should be communicated in the various areas within a workflow is also important to consistent and effective communication within the team. There are a lot of ways to use the tool, so figuring out how your team finds/uses information is important.

We no longer need to manually and physically move projects through our ad agency. The workflows indicate whose turn it is in the process and even assigning tasks to multiple people is possible for multiple reviewers. It has saved a ton of steps, allowed people to work remotely where before it was next to impossible and provided insight into where issues and delays occur. Deadlines that are missed are flagged so we don't continue to get further behind schedule.

I love that the software is so intuitive. Most things can be figured out with very little training. Because it's available online, it's always accessible and most importantly all of our tasks and associated files are kept together with each job.

Hard to say what I dislike as we use this everyday. I guess the reports the software generates could be better.

I would recommend this software to anyone that has to manage any kind of project regardless of size or timeline. It's extremely easy to use and worth every penny.

We are a lot more organized and can find everything we need to know about a job right away. We can track every step of the project including where every stick of wood that was shipped, all plan changes and all communication with our customers. This has really help reduce the amount of errors, improve productivity, increase margins and has made us more efficient.

One redeeming point is no downtime in a year. The service was always running.

Extremely fiddly to use. The setup is counter-intuitive, and eve after using it in a team for more than a year the befenefit never showed itself. The team manager who purchased Workzone tried to set up workflows as well as he could, and was in constant touch with the US support team to make it happen. The UI looks like it belongs in 2006, and nothing works the way you think it does. To do even the simples of operations is a hassle, requiring a ton of clicks, and checkboxes.

The only reason we started using Workzone over any other tool, was a promise that we could set up a finish date, and automatically have a plan drawn up until the due date. This never worked correct.

They lock-in with very long contracts (one year) to give what seems to be large discounts. They're not that large when you try to get out of the contract...

Team management of several different services delivered, and general cat herding. We tried to make this a system to better see team resources and capacity, but the benefit never materialized. After trying out Monday.com for just a couple of hours, we managed without support to have a better system in place than Workzone ever did. Even with a lot of support.

It is pretty easy to get this platform up and running. Possibly because there does not seem to be much to it, load resources, upload tasks, and go.

Very minimal reporting available, not able to see Gantt-like report across project boards. I have cross-functional teams allocated to different projects and not able to see where their time has been allocated simulateously.

If you need a checklist like platform for many users of varied skill level, this works well enough. We would be better served if there was a method for sharing the project status and phases with customers at a high level.

Great for providing visibility to upper management, but no ability to drill down into dashboards to see related specifics. Everyone in the company has the ability to communicate to the executive team the status and complexity of the work that is being mapped out. Departments are able to import a spreadsheet template of tasks and elements, but at our company we spend more time setting everything up in the spreadsheet, and just check stuff off in the platform.

I like the ability to organize projects by category and year - it's great for keeping me on track and an essential tool for managing multiple clients simultaneously, with the ability to see deadlines by date so you can easily see which tasks are pressing. Also helpful for our Director of Projects to see all tasks and keep the rest of the team on target.

There are some functions I wish WZ had that would aid in ease of use, for example, the ability to copy over a project template to a new year where the dates update based on the prior year, not based on the date you drag over the template.

It's a great project management tool to help keep track of all the clients we manage in an organized way.

Visibility into what projects are happening and where they are in the work flow. You can also share files and comment on files within the system.

While they do have a feature for commenting on files, I wish it was more robust and had a better user interface that you could use. I do wish they had a better mobile experience as I think people are always on their phones and would be nice to be able to update items from that device.

We use it to get better insight into where projects are and what projects might be falling behind. We get to have better insight into projects and assign tasks to people in a sequential order so everyone knows when they have to do their part on the project.

The ability to set up project templates.

We don't like that you have to match start and end dates on tasks.

Set the system up to work in the way that best fits each person on your team. Team members can work from a to-do list or from the project list. Customized templates have saved us time as well as helped cut out the chance of human error in assigning tasks for specific project types.

We use Workzone to keep our marketing team organized by utilizing task lists under overarching projects. This keeps everyone involved in a project up to date of the status of the project. It has helped us increase the amount of projects we are able to complete.

The Cloud storage of communications, files, drawings, & material that relates to the Construction Project. The project template notification to responsible parties, and the notifications to myself as manager when activities or task have been changed or completed.

Over the Years Work Zone has become more user friendly, I wouldn't say I dislike any particular thing in WZ other than being able to set up certain items in WZ

Workzone provides an exellent communication path between myself, our design team, General Contractors, internal departments, along with a Cloud storage for all communications and documents that pertain to the Project

IT WORKS! It's functionality, personal information management, communication ability, it's stable, customizable, efficient/runs fast and ability to cross platform. Very solid, usable tool that I turn to on a daily basis.

very little but at times I find search in the help function to be a bit challenging.

Most definitely. It works, its user friendly, has the ability to cross platforms, crates accountability and is effective in tracking and organizing communication between responsible parties.

tracking projects by task and responsible party, ability to contain communications between all involved in one location while creating a paper trail and accountability.

I like the convenience of seeing what projects or tasks are listed as well as the status of completion. It keeps everyone accountable.

No negative feedback to give yet! I’ve had a great experience.

It keeps items organized and up to date. A very productive tool!

This was used as an internal “team” tool. It’s benefit is being able to see what everyone is working on as well as the status. It’s keeps everyone accountable on their tasks or projects. It also helps management see where help is needed within the team.

Very easy for new staff to learn and use. Workzone is always working to improve the user experience with updates and modifications.

Could add more reporting options. If I need to report on historical information, we have difficultly filtering and searching archived projects. Hard to see how many reports are open at certain point in time.

We had using a hard copy review system for all of marketing projects which created many problems. Workzone allow us to streamline our process, create realistic timelines and communication effectively with each other.

Very easy to use once you get the hang of it, constantly updating what it can do and evolves with us. Great customer service!

It can be challenging to use if you don't go into it often, like some of my users. You do have to stay on top of it or else you will have a sea of red!

I would totally recommend WZ to others. Cost is reasonable and customer service is top notch

Manage all marketing projects to come into our office each year, approximately 1500

How easy it is to use to view and track all projects in one space. So even if someone else worked on a project while I was out I am able to see what they did and pick up where they left off

The search features, I wish it was more extensive and easier to use. Also the expansion feature.

Timelines, ease of following a job from start to finish and being able to see it all at once

I like that it does keep the documents organized, and that we are able to copy projects and tasks.

Sometimes one wrong move can completely ruin your schedule, which seems to infuriate some people.

Be patient and find out how to make it work for you, this may mean altering your tasks, or starting over, but you will need to try different things to see what process works for you.

We use this for project management, and to keep our teams, which are mostly remote and in different offices across the world organized when it comes to delivery.

What I like best about WorkZone is the ability to have different boards for different projects and the ability to choose to see everything together or separately.

I really dislike that there is no mass time entry/deletion/moving/copying. If I have input several time entries on the wrong date, I have to delete them individually and re-add them to the correct date.

I use WorkZone to solve the problem of timekeeping and billing. It gives me the benefit of managing all of the projects I'm involved in at the same time and with some cohesiveness.

I like how customizable it is. I can tailor it to the number of employees I have. I love that everything is stored on the cloud, making it super convenient to access.

It took a minute to get the hang of the software initially because I feel like there are so many features

Easy to use, takes some time to get used to, but everything you need is in one program which makes project runs very smoothly.

Being able to break down bigger project into smaller tasks is nice. Tracks progress really well so I can see exactly where we are behind

They just redesigned the interface and it feels so much nicer. I like that we can separate things into workspaces so people aren't stepping on each other's toes

password strength requirements, login/timeout, can't bulk copy tasks from one project to another

UNLIMITED TRAINING. They'll take the time to sit with even the least tech-savvy members of your team and teach them how to do stuff over and over.

Cross-departmental collaboration has been much better. It keeps people accountable for hitting their deadlines and shows them the impact of missing a deadline has on the next person.

I like it better since the last update that happened. The drag and drop feature is great.

There are still a lot of items you can not do and the software is limited with editing and moving with the set ups of work spaces.

It helps keep projects on task for a lot of different groups being pulled in together.

I love the reports, sort options, and how everything lives inside of the project.

I wish you could search for a word and have all projects with that word come up. I also wish that when you create a new project, that it takes you directly to that project.

continue to release updates

We are solving the problem of letting projects sit for too long without moving forward. We are also identifying whirlwinds easier.

Easy and intuitive project management flow. Really keeps us on schedule, and keeps my team and others who need to know aware of status on our projects

The help functions could be stronger. Sometimes difficult to find the answer to a question.

Keeps projects on track, and keeps everyone informed.

- the ability to customize to our needs

- reporting especially the To Do List

- love the program , do not have any dislikes

- can easily prioritize

- communication in one place allows for all parties to be in the know

- tracking of edits is key

It helps keep our team on track and organized. We have increased efficiency as a whole and are able to report back to the organization meaningful results.

There's not much to dislike, but always looking for enhanced reporting features.

This is an amazing project management tool, I love that we can customize it to fit our needs exactly!

We have become more efficient as a team and are able to provide meaningful results to the organization.

We've been using WorkZone for time accounting for years and it's quite reliable.

Over the years, they've been less than responsive to support and enhancement requests.

Make sure it already does what you need 'cause they're slow to implement new features.

Time accounting, file sharing, review / approval workflows

Interface is great and super smooth

It’s fun able to see task that need to be done across the board

Have yet to find anything about the product that we don’t enjoy or like

Team mates able to see tasks across the board need to be done