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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Request Pricing
Smartsheet
Star Rating
(21,372)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansWorkzone
Star Rating
(53)4.2 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
Request Pricing
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in task creation and assignment with a score of 8.8, while Workzone trails behind at 8.2. Reviewers mention that Smartsheet's drag-and-drop functionality makes it easier to manage tasks efficiently.
- Reviewers say that Smartsheet's centralized platform for tracking and reporting is rated at 9.0, which is significantly higher than Workzone's 8.1. Users on G2 appreciate the comprehensive reporting features in Smartsheet that allow for better project visibility.
- Users say that Smartsheet's portfolio management capabilities, particularly in planning and alignment, are rated at 8.6 and 8.2 respectively, while Workzone's scores are lower at 7.6 and 7.7. Reviewers mention that Smartsheet provides a more robust framework for managing multiple projects simultaneously.
- Reviewers mention that Workzone has a slight edge in quality of support with a score of 8.7 compared to Smartsheet's 8.4. Users report that Workzone's customer service is responsive and helpful, which can be crucial for teams needing immediate assistance.
- G2 users highlight that Smartsheet's automation features, particularly in workflows and customization, score 8.6 and 8.3 respectively, making it a strong choice for teams looking to streamline processes. In contrast, Workzone's automation features are perceived as less flexible.
- Users on G2 report that Smartsheet's project budgeting features score 7.8, while Workzone's score is lower at 6.5. Reviewers mention that Smartsheet provides better tools for financial tracking and cost estimation, which is essential for project management.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Workzone
Team
Request Pricing
For teams needing a comprehensive set of project management tools to get their work done more effectively.
- Project & Task Management
- File Share, Review & Approval Tools
- Reporting
Free Trial
Smartsheet
Free Trial is available
Workzone
Free Trial is available
Ratings
Meets Requirements
8.5
18,090
8.2
47
Ease of Use
8.4
18,328
8.2
48
Ease of Setup
8.3
10,122
8.2
24
Ease of Admin
8.5
7,595
8.5
23
Quality of Support
8.3
14,002
8.7
42
Has the product been a good partner in doing business?
8.6
7,045
8.9
24
Product Direction (% positive)
8.6
17,583
7.8
48
Features by Category
Tasks
8.7
10042
|
Verified
8.2
12
|
Verified
8.8
10048
|
Verified
7.7
13
|
Verified
8.5
9775
|
Verified
7.6
12
|
Verified
8.4
9452
|
Verified
8.1
13
|
Verified
8.1
9259
|
Verified
7.3
13
|
Verified
Feature Not Available
Feature Not Available
8.1
9327
|
Verified
6.7
10
8.0
8791
|
Verified
6.5
9
Projects
8.6
9270
|
Verified
7.6
12
|
Verified
8.3
8621
|
Verified
8.1
9
|
Verified
8.2
8732
|
Verified
7.6
9
|
Verified
8.0
8650
|
Verified
8.1
9
|
Verified
8.2
8818
|
Verified
7.2
10
|
Verified
7.5
7592
|
Verified
6.5
9
|
Verified
8.0
8291
|
Verified
7.4
9
8.0
8850
|
Verified
8.3
11
|
Verified
7.8
7832
|
Verified
5.7
5
7.6
7436
|
Verified
7.5
10
|
Verified
7.6
7256
|
Verified
6.9
8
|
Verified
Resource Management
7.6
7732
|
Verified
8.1
9
7.6
7799
|
Verified
7.9
12
|
Verified
8.1
8430
|
Verified
8.1
13
|
Verified
Project Monitoring
7.8
7444
|
Verified
7.0
9
|
Verified
7.7
7553
|
Verified
7.8
9
|
Verified
8.2
8596
|
Verified
8.1
9
|
Verified
Generative AI
6.0
3055
Not enough data
6.1
3040
Not enough data
Agentic AI - Project Management
5.5
917
Not enough data
5.9
918
Not enough data
5.7
910
Not enough data
5.7
909
Not enough data
5.6
909
Not enough data
5.6
905
Not enough data
5.8
907
Not enough data
Portfolio Management
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Not enough data
Project Management
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Not enough data
Resource Management
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Not enough data
Data & Analytics
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5386
Not enough data
Management
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Not enough data
Generative AI
6.3
1815
Not enough data
Agentic AI - Workflow Management
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Not enough data
Tasks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7304
Not enough data
8.8
7385
Not enough data
8.3
6917
Not enough data
7.8
6110
Not enough data
Task Management
8.5
7064
Not enough data
8.5
6973
Not enough data
8.1
6632
Not enough data
8.2
6460
Not enough data
Generative AI
6.2
2411
Not enough data
6.2
2413
Not enough data
Automation
8.5
4242
Not enough data
8.3
4197
Not enough data
8.1
3928
Not enough data
Administration
8.2
4097
Not enough data
8.1
3880
Not enough data
8.8
4095
Not enough data
Project management
8.7
4162
Not enough data
8.2
3890
Not enough data
8.6
4173
Not enough data
8.3
4021
Not enough data
8.4
3942
Not enough data
8.0
3619
Not enough data
8.3
4060
Not enough data
Workload
8.0
3690
Not enough data
8.3
3931
Not enough data
8.0
3734
Not enough data
7.9
3549
Not enough data
Communication & Collaboration
8.1
3719
Not enough data
8.3
3914
Not enough data
8.8
4109
Not enough data
Cost Management
7.7
3424
Not enough data
7.8
3418
Not enough data
7.5
3229
Not enough data
Integration
7.4
3271
Not enough data
7.4
3321
Not enough data
7.4
3352
Not enough data
Generative AI
6.5
1651
Not enough data
6.5
1657
Not enough data
Agentic AI - Work Management
5.8
360
Not enough data
6.0
359
Not enough data
5.8
359
Not enough data
5.8
357
Not enough data
Communication
7.2
5662
Not enough data
7.6
6044
Not enough data
7.5
5800
Not enough data
7.7
5826
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7179
Not enough data
8.4
7123
Not enough data
8.0
6868
Not enough data
7.8
6093
Not enough data
Controls
8.0
6467
Not enough data
7.6
5485
Not enough data
8.2
6798
Not enough data
Feature Not Available
Not enough data
7.9
6081
Not enough data
Project Management
8.8
7421
Not enough data
8.7
7293
Not enough data
8.6
7159
Not enough data
7.9
6145
Not enough data
Remote Collaboration
8.4
6556
Not enough data
8.5
6736
Not enough data
8.4
6628
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2270
Not enough data
6.3
2274
Not enough data
Agentic AI - Project Collaboration
5.7
425
Not enough data
5.6
425
Not enough data
Categories
Categories
Shared Categories
Smartsheet and Workzone are categorized as Work Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, and Project and Portfolio Management
Workzone is categorized as Kanban Project Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workzone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Marketing and Advertising
20.0%
Higher Education
14.0%
Financial Services
10.0%
Pharmaceuticals
4.0%
Paper & Forest Products
4.0%
Other
48.0%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Workzone has no discussions with answers
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