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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Request Pricing
Smartsheet
Star Rating
(21,368)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansWorkzone
Star Rating
(53)4.2 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
Request Pricing
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in task creation and assignment with a score of 8.8, while Workzone trails behind at 8.2. Reviewers mention that Smartsheet's drag-and-drop functionality makes it easier to manage tasks efficiently.
- Reviewers say that Smartsheet's centralized platform for tracking and reporting is rated at 9.0, which is significantly higher than Workzone's 8.1. Users on G2 appreciate the comprehensive reporting features in Smartsheet that allow for better project visibility.
- Users say that Smartsheet's portfolio management capabilities, particularly in planning and alignment, are rated at 8.6 and 8.2 respectively, while Workzone's scores are lower at 7.6 and 7.7. Reviewers mention that Smartsheet provides a more robust framework for managing multiple projects simultaneously.
- Reviewers mention that Workzone has a slight edge in quality of support with a score of 8.7 compared to Smartsheet's 8.4. Users report that Workzone's customer service is responsive and helpful, which can be crucial for teams needing immediate assistance.
- G2 users highlight that Smartsheet's automation features, particularly in workflows and customization, score 8.6 and 8.3 respectively, making it a strong choice for teams looking to streamline processes. In contrast, Workzone's automation features are perceived as less flexible.
- Users on G2 report that Smartsheet's project budgeting features score 7.8, while Workzone's score is lower at 6.5. Reviewers mention that Smartsheet provides better tools for financial tracking and cost estimation, which is essential for project management.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Workzone
Team
Request Pricing
For teams needing a comprehensive set of project management tools to get their work done more effectively.
- Project & Task Management
- File Share, Review & Approval Tools
- Reporting
Free Trial
Smartsheet
Free Trial is available
Workzone
Free Trial is available
Ratings
Meets Requirements
8.5
18,087
8.2
47
Ease of Use
8.4
18,325
8.2
48
Ease of Setup
8.3
10,119
8.2
24
Ease of Admin
8.5
7,594
8.5
23
Quality of Support
8.3
14,001
8.7
42
Has the product been a good partner in doing business?
8.6
7,044
8.9
24
Product Direction (% positive)
8.6
17,580
7.8
48
Features by Category
Tasks
8.7
10042
|
Verified
8.2
12
|
Verified
8.8
10049
|
Verified
7.7
13
|
Verified
8.5
9778
|
Verified
7.6
12
|
Verified
8.4
9455
|
Verified
8.1
13
|
Verified
8.1
9262
|
Verified
7.3
13
|
Verified
Feature Not Available
Feature Not Available
8.1
9330
|
Verified
6.7
10
8.0
8794
|
Verified
6.5
9
Projects
8.6
9273
|
Verified
7.6
12
|
Verified
8.3
8624
|
Verified
8.1
9
|
Verified
8.2
8735
|
Verified
7.6
9
|
Verified
8.0
8652
|
Verified
8.1
9
|
Verified
8.2
8821
|
Verified
7.2
10
|
Verified
7.5
7595
|
Verified
6.5
9
|
Verified
8.0
8294
|
Verified
7.4
9
8.0
8852
|
Verified
8.3
11
|
Verified
7.8
7835
|
Verified
5.7
5
7.6
7438
|
Verified
7.5
10
|
Verified
7.6
7259
|
Verified
6.9
8
|
Verified
Resource Management
7.6
7734
|
Verified
8.1
9
7.6
7801
|
Verified
7.9
12
|
Verified
8.1
8432
|
Verified
8.1
13
|
Verified
Project Monitoring
7.8
7446
|
Verified
7.0
9
|
Verified
7.7
7555
|
Verified
7.8
9
|
Verified
8.2
8598
|
Verified
8.1
9
|
Verified
Generative AI
6.0
3057
Not enough data
6.1
3042
Not enough data
Agentic AI - Project Management
5.5
919
Not enough data
5.9
920
Not enough data
5.7
912
Not enough data
5.7
911
Not enough data
5.6
911
Not enough data
5.6
907
Not enough data
5.8
909
Not enough data
Portfolio Management
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Not enough data
Project Management
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Not enough data
Resource Management
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Not enough data
Data & Analytics
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5385
Not enough data
Management
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Not enough data
Generative AI
6.3
1815
Not enough data
Agentic AI - Workflow Management
5.8
404
Not enough data
5.9
406
Not enough data
5.9
401
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Not enough data
Tasks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7306
Not enough data
8.8
7387
Not enough data
8.3
6919
Not enough data
7.8
6112
Not enough data
Task Management
8.5
7066
Not enough data
8.5
6975
Not enough data
8.1
6634
Not enough data
8.2
6462
Not enough data
Generative AI
6.2
2413
Not enough data
6.2
2415
Not enough data
Automation
8.5
4245
Not enough data
8.3
4200
Not enough data
8.1
3931
Not enough data
Administration
8.2
4100
Not enough data
8.1
3883
Not enough data
8.8
4098
Not enough data
Project management
8.7
4165
Not enough data
8.2
3893
Not enough data
8.6
4176
Not enough data
8.3
4024
Not enough data
8.4
3945
Not enough data
8.0
3622
Not enough data
8.3
4063
Not enough data
Workload
8.0
3693
Not enough data
8.3
3934
Not enough data
8.0
3737
Not enough data
7.9
3552
Not enough data
Communication & Collaboration
8.1
3722
Not enough data
8.3
3917
Not enough data
8.8
4112
Not enough data
Cost Management
7.7
3427
Not enough data
7.8
3421
Not enough data
7.5
3232
Not enough data
Integration
7.4
3274
Not enough data
7.4
3324
Not enough data
7.4
3355
Not enough data
Generative AI
6.5
1654
Not enough data
6.5
1660
Not enough data
Agentic AI - Work Management
5.8
363
Not enough data
6.0
362
Not enough data
5.8
362
Not enough data
5.9
360
Not enough data
Communication
7.2
5665
Not enough data
7.6
6047
Not enough data
7.5
5803
Not enough data
7.7
5829
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7181
Not enough data
8.4
7126
Not enough data
8.0
6871
Not enough data
7.8
6096
Not enough data
Controls
8.0
6470
Not enough data
7.6
5488
Not enough data
8.2
6801
Not enough data
Feature Not Available
Not enough data
7.9
6084
Not enough data
Project Management
8.8
7423
Not enough data
8.7
7296
Not enough data
8.6
7161
Not enough data
7.9
6148
Not enough data
Remote Collaboration
8.4
6558
Not enough data
8.5
6739
Not enough data
8.4
6631
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2273
Not enough data
6.3
2277
Not enough data
Agentic AI - Project Collaboration
5.7
428
Not enough data
5.6
428
Not enough data
Categories
Categories
Shared Categories
Smartsheet and Workzone are categorized as Work Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, and Project and Portfolio Management
Workzone is categorized as Kanban Project Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workzone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Marketing and Advertising
20.0%
Higher Education
14.0%
Financial Services
10.0%
Pharmaceuticals
4.0%
Paper & Forest Products
4.0%
Other
48.0%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Workzone has no discussions with answers
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