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WonderDesk

WonderDesk Alternatives & Competitors

(1)4.5 out of 5

Looking for alternatives to WonderDesk? Tons of people want Help Desk Software to help with mobile user support, social integration, and chat/live support. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Help Desk Software that reviewers voted best overall compared to WonderDesk. Based on reviewer data you can see how WonderDesk stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Freshdesk, Zoho Desk, Zendesk Support Suite, and Salesforce Service Cloud are the most popular alternatives and competitors to WonderDesk.

Top Alternatives to WonderDesk

  • Freshdesk
  • Zoho Desk
  • Zendesk Support Suite
  • Salesforce Service Cloud
  • LiveAgent

Top 20 Alternatives & Competitors to WonderDesk

    #1
    #1
  1. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with WonderDesk:
  2. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with WonderDesk:

    DB
    From Freshdesk it is easy to access all the support ticket collections we have worked with even before starting our life cycle with this platform: ticket groups from other services such as Zendesk...Read more
    #2
    #2
  3. Zoho Desk

    (2,679)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with WonderDesk:
  4. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with WonderDesk:

    Miguel R.
    MR
    Easy to use, and connected with all zoho app. With zoho cliq and salesiq you have an universe all connected.
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Zendesk Support Suite

    (2,275)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with WonderDesk:
  6. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with WonderDesk:

    Alex P.
    AP
    I like that it has a lot of settings we can configure and also that it has text/calling integrated- most zendesk comps tell you to just use a different software.
    #4
    #4
  7. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with WonderDesk:
  8. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with WonderDesk:

    Aratrika G.
    AG
    Salesforce Service Cloud helps in sharing a lot of important official files and documents in a secure manner. The chat and customer support feature are also useful.
    #5
    #5
  9. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with WonderDesk:
  10. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with WonderDesk:

    GC
    It is easy to use and very accessible to everyone
    #6
    #6
  11. Intercom

    (1,256)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with WonderDesk:
  12. Intercom allows you to communicate personally with every single customer.

    Categories in common with WonderDesk:

    EI
    Centralizing all customer communications in a single platform that can be accessed across departments, from customer support, success, product, QA, and development. Segmented messaging and event...Read more
    #7
    #7
  13. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with WonderDesk:
  14. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with WonderDesk:

    UN
    Easy to navigate and use this chat feature.
    #8
    #8
  15. TeamSupport

    (620)4.3 out of 5
    Optimized for quick response

    A powerful customer support suite with a focus on collaboration.

    Categories in common with WonderDesk:
  16. A powerful customer support suite with a focus on collaboration.

    Categories in common with WonderDesk:

    JC
    We implemented TeamSupport in order to optimize our customer service, since the impact on them and the quality of the business relationships we have with them can affect positively or negatively...Read more
    #9
    #9
  17. Front

    (613)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with WonderDesk:
  18. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with WonderDesk:

    JA
    Best for office job than Gmail. The user interface is very nice and you can read e-mails very easily, email, copy and highlight them. The cooperation between my office and other departments in our...Read more
    #10
    #10
  19. HubSpot Service Hub

    (521)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with WonderDesk:
  20. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with WonderDesk:

    UC
    You can customize it based on your needs You can easily modify the pipeline, tags... and get proper analytics Easy to set up fast The chat is good Webform simple but good
    #11
    #11
  21. Hiver

    (521)4.6 out of 5
    Optimized for quick response

    Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with WonderDesk:
  22. Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with WonderDesk:

    Markéta H.
    MH
    We very much appreciate having multiple mailboxes at hand in one place, shared drafts, the internal communication tool and e-mail templates. And the analytics that keep us updated about the...Read more
    #12
    #12
  23. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with WonderDesk:
  24. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with WonderDesk:

    UC
    Salesforce Essentials has provided my organization with a wealth of features and listener tools that are quick and easy to set up, and these features have enabled us to manage marketing campaigns...Read more
    #13
    #13
  25. LiveZilla

    (447)4.6 out of 5

    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with WonderDesk:
  26. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with WonderDesk:

    CR
    For us it has been a possibility of being able to expand our technical support for clients by providing very notorious solutions and we have managed to reduce saturation due to the number of...Read more
    #14
    #14
  27. Vtiger All-In-One CRM

    (344)4.3 out of 5

    Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

    Categories in common with WonderDesk:
  28. Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

    Categories in common with WonderDesk:

    HL
    Importing or exporting data from Vtiger is very easy, Vtiger has an excellent duplication tool built in. Manipulating data in Vtiger is also very easy, while Mailchimp is almost impossible. Vtiger...Read more
    #15
    #15
  29. Helpshift

    (320)4.2 out of 5
    Optimized for quick response

    Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with WonderDesk:
  30. Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with WonderDesk:

    SF
    About Helpshift I like the fact that I can add as many tags as I want to the tickets I work with. This is a feature that I could not use in the previous tool, where I could assign only one tag per...Read more
    #16
    #16
  31. Spiceworks Help Desk

    (290)4.3 out of 5

    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with WonderDesk:
  32. From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with WonderDesk:

    AM
    The cost. It was a free service when I used it and it had all of the depth of paid programs.
    #17
    #17
  33. Kustomer

    (286)4.4 out of 5
    Optimized for quick response

    Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with WonderDesk:
  34. Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with WonderDesk:

    Robert R.
    RR
    I CRM itself is highly customizable and most of the tools are user friendly and useful. The support itself is FANTASTIC and Kustomers engineers/support staff are very helpful. I have had a lot of...Read more
    #18
    #18
  35. Agile CRM

    (277)4.1 out of 5

    Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Categories in common with WonderDesk:
  36. Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Categories in common with WonderDesk:

    UI
    Agile CRM contains different modules through its working platform. This software contains online courses and you can be instructed with all the help provided. It contains the option to create tasks...Read more
    #19
    #19
  37. Gmelius

    (236)4.4 out of 5
    Optimized for quick response

    Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with WonderDesk:
  38. Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with WonderDesk:

    AE
    The template management functionality of the app is so seamless that my team can't picture working without it. This has allowed us to streamline our workflow in dealing through multiple business...Read more
    #20
    #20
  39. Dixa

    (236)4.2 out of 5
    Optimized for quick response

    Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with WonderDesk:
  40. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with WonderDesk:

    BS
    With this tool we can process all requests very quickly. Especially the dashboard is very good and clear. I can see if one of our employees is currently processing a request and I can also see the...Read more