# Best Omnichannel Commerce Software *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Omnichannel commerce software provides businesses with the means to create a seamless buying experience wherein customers can interact with them via all buying and influence channels. An omnichannel commerce product offers a unified platform that contains all the tools necessary to run multiple channels (online, mobile, in-store, social media, etc.). This helps maximize potential customer touchpoints and minimizes potential backend efforts. Any commerce business can benefit from an omnichannel solution, but it is most advantageous when combining online and brick-and-mortar channels, which are typically run very differently. Omnichannel commerce software can and should integrate with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), [retail management systems](https://www.g2.com/categories/retail-management-system), [ERP systems](https://www.g2.com/categories/erp-systems), and [marketing software](https://www.g2.com/categories/marketing). While the configuration of integrations will vary based on both the platform and the user, the overall goal is to connect all relevant sales channels. Similarly, omnichannel commerce software must manage both online and in-store channels, since multichannel retail software is primarily focused on unifying various e-commerce channels. To qualify for inclusion in the Omnichannel Commerce category, a product must: - Provide a platform with tools necessary to manage all channels for a commerce business - Integrates with software for order fulfillment, cross-channel marketing, and more - Manage and combine primarily customer-facing commerce channels - Work with both online stores and brick-and-mortar channels such as POS - Deliver features for B2C or B2B omnichannel commerce, or both - Maintain product data and availability across all channels ## Top Omnichannel Commerce Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) | 4.4/5.0 (855 reviews) | Unified retail-and-digital commerce with omnichannel automation | "[Shopify Plus: Enterprise Power with a User-Friendly, Scalable Experience](https://www.g2.com/survey_responses/shopify-plus-review-12484480)" | | 2 | [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) | 4.3/5.0 (296 reviews) | SAP-native B2B and B2C omnichannel commerce | "[Strong Enterprise Foundations, Slower Innovation Cycles](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12779109)" | | 3 | [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) | 4.4/5.0 (353 reviews) | Shopify-native unified in-store and online commerce | "[Helpful Support, Reliable POS systems, and Flexible Payment options](https://www.g2.com/survey_responses/shopify-pos-review-12706183)" | | 4 | [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5.0 (558 reviews) | Salesforce-native omnichannel commerce with AI personalization | "[Reliable and Scalable Ecommerce with Salesforce B2C Commerce](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)" | | 5 | [Mekari Qontak](https://www.g2.com/products/mekari-qontak/reviews) | 4.7/5.0 (31 reviews) | Unified multi-channel inbox with CRM-linked automation | "[Mekari Qontak Centralizes Channels for Faster, Clearer Customer Communication](https://www.g2.com/survey_responses/mekari-qontak-review-12750544)" | | 6 | [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | 4.4/5.0 (285 reviews) | Salesforce-native B2B self-service ordering and account-based commerce | "[Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)" | | 7 | [ikas](https://www.g2.com/products/ikas/reviews) | 4.5/5.0 (148 reviews) | No-code omnichannel store operations with unified POS | "[ikas Makes Launching and Managing an Online Store Simple and Efficient](https://www.g2.com/survey_responses/ikas-review-12778893)" | | 8 | [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | 4.2/5.0 (572 reviews) | Multichannel selling with built-in marketplace integrations | "[Amazing UX and Performance—Built Our BigCommerce Site Fast](https://www.g2.com/survey_responses/bigcommerce-review-12543407)" | | 9 | [Feedonomics](https://www.g2.com/products/feedonomics/reviews) | 4.4/5.0 (367 reviews) | Multichannel product feed transformation and syndication | "[Reliable Platform with Excellent Support and Seamless Integrations](https://www.g2.com/survey_responses/feedonomics-review-11571913)" | | 10 | [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) | 4.1/5.0 (604 reviews) | Omnichannel contact routing with Salesforce-native intelligence | "[Fast, Intuitive Web-Based Platform with Reliable Support](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-13113120)" | ## G2 Grid® for Omnichannel Commerce Software ![G2 Grid® for Omnichannel Commerce Software plotting products by satisfaction and market presence](https://www.g2.com/categories/omnichannel-commerce/grids.png?focus%5B%5D=18479&focus%5B%5D=785&focus%5B%5D=135686&focus%5B%5D=320&focus%5B%5D=68667&focus%5B%5D=605&focus%5B%5D=1283157&focus%5B%5D=706) Highlighted products: Shopify Plus, SAP Commerce Cloud, Shopify POS, Salesforce B2C Commerce, Mekari Qontak, Salesforce B2B Commerce, ikas, and BigCommerce. Underlying data: [Grid® JSON](https://www.g2.com/categories/omnichannel-commerce/grids.json?focus%5B%5D=shopify-plus&focus%5B%5D=sap-commerce-cloud&focus%5B%5D=shopify-shopify-pos&focus%5B%5D=salesforce-b2c-commerce&focus%5B%5D=mekari-qontak&focus%5B%5D=salesforce-b2b-commerce&focus%5B%5D=ikas&focus%5B%5D=bigcommerce) ## How Many Omnichannel Commerce Software Products Does G2 Track? **Total Products under this Category:** 199 ### Category Stats (Jul 2026) - **Average Rating**: 4.31/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Productsup (+1.35%) - Among all products in this category, Productsup recorded the largest rating increase compared to last month *Last updated: July 24, 2026* ## How Does G2 Rank Omnichannel Commerce Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 6,700+ Authentic Reviews - 199+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### SAP Commerce Cloud The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2113&secure%5Bchosen_at%5D=2026-07-24T11%3A28%3A16Z&secure%5Bdisplayable_resource_id%5D=2113&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2113&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=785&secure%5Bresource_id%5D=2113&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fomnichannel-commerce&secure%5Btoken%5D=6902100c4937ee4bfc519caa10f76ede2db98c13a6f12966389a4166286916cb&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2023%2F06%2Fe4554804-787e-0010-bca6-c68f7e60039b.rc.html%3Fcampaigncode%3DCRM-YD25-CEX-407333%26source%3DCOMMERCE-click-campaign-G2&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Omnichannel Commerce Software Products in 2026? ### 1. [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables brands to break the rules of commerce through: - Unlimited extensibility, integrations, and customization through Shopify apps and partners - Custom automation with apps like Shopify Flow, Launchpad, and Scripts - Accelerated and customizable checkout - Localized customer experiences with global storefronts Shopify Plus powers 10,000+ of the fastest growing brands in the world, including FashionNova, Budweiser, RedBull, Colourpop, and more. To learn more and see a demo, please visit: https://www.shopify.com/plus **Average Rating:** 4.4/5.0 **Total Reviews:** 855 **How Do G2 Users Rate Shopify Plus?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.6/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Shopify Plus?** - **Seller:** [Shopify](https://www.g2.com/sellers/shopify) - **Company Website:** https://www.shopify.com/ - **Year Founded:** 2006 - **HQ Location:** Ottawa, ON - **Twitter:** @Shopify (450,909 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/784652/ (28,516 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 65% Small-Business, 26% Mid-Market #### What Are Shopify Plus's Pros and Cons? **Pros:** - Ease of Use (97 reviews) - Customer Support (42 reviews) - Reliability (40 reviews) - Quick Setup (36 reviews) - Easy Setup (34 reviews) **Cons:** - Expensive (59 reviews) - Limited Customization (39 reviews) - Limited Features (24 reviews) - Missing Features (21 reviews) - Extra Costs (19 reviews) ### What Do G2 Reviewers Say About Shopify Plus? *AI-generated summary from verified user reviews* **Pros:** - Users admire the **ease of use** of Shopify Plus, allowing for quick site setup and efficient management of multiple stores. - Users commend the **exceptional customer support** of Shopify Plus, appreciating its responsiveness and helpfulness throughout their experience. - Users appreciate the **reliability of Shopify Plus** , excelling in scalability and performance during high traffic periods. - Users praise the **quick setup** of Shopify Plus, highlighting its helpful documentation and supportive care team for smooth transitions. - Users find the **easy setup** of Shopify Plus to be highly beneficial and user-friendly for quick customer access. **Cons:** - Users find Shopify Plus **expensive** , particularly for smaller brands, with additional costs for customizations and limited flexibility. - Users find **limited customization options** frustrating, often requiring developers and added costs for desired flexibility. - Users find **limited features** in Shopify Plus, often needing developer knowledge and third-party tools for enhancements. - Users feel the **missing features** in Shopify Plus limit functionality, requiring third-party apps for advanced capabilities. - Users highlight the **extra costs** associated with Shopify Plus, making it less accessible and budget-friendly for many businesses. #### What Are Recent G2 Reviews of Shopify Plus? **"[Simple, Scalable, and Always Innovating—with Lightning-Fast Shopify Plus Support](https://www.g2.com/survey_responses/shopify-plus-review-12723445)"** **Rating:** 5.0/5.0 stars *— Jordan D.* [Read full review](https://www.g2.com/survey_responses/shopify-plus-review-12723445) --- **"[Shopify Plus: Enterprise Power with a User-Friendly, Scalable Experience](https://www.g2.com/survey_responses/shopify-plus-review-12484480)"** **Rating:** 4.5/5.0 stars *— Valeriia I.* [Read full review](https://www.g2.com/survey_responses/shopify-plus-review-12484480) --- #### What Are G2 Users Discussing About Shopify Plus? - [How does Shopify plus work?](https://www.g2.com/discussions/how-does-shopify-plus-work) - 2 comments - [What brands use Shopify plus?](https://www.g2.com/discussions/what-brands-use-shopify-plus) - 1 comment - [What are the features of Shopify?](https://www.g2.com/discussions/shopify-plus-what-are-the-features-of-shopify) - 1 comment - [What are the benefits of Shopify plus?](https://www.g2.com/discussions/what-are-the-benefits-of-shopify-plus) - 1 comment ### 2. [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform. **Average Rating:** 4.3/5.0 **Total Reviews:** 296 **How Do G2 Users Rate SAP Commerce Cloud?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.6/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind SAP Commerce Cloud?** - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** https://www.sap.com/ - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP (297,052 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,955 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Consultant, Associate - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 46% Enterprise, 33% Mid-Market #### What Are SAP Commerce Cloud's Pros and Cons? **Pros:** - Ease of Use (29 reviews) - Integrations (23 reviews) - B2B (16 reviews) - Customer Experience (16 reviews) - Customization (15 reviews) **Cons:** - Expensive (24 reviews) - Complexity (21 reviews) - Difficult Learning (18 reviews) - Learning Curve (18 reviews) - Complex Implementation (17 reviews) ### What Do G2 Reviewers Say About SAP Commerce Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SAP Commerce Cloud, which enhances efficiency in managing complex commerce needs. - Users value the **excellent integration with the SAP ecosystem** , enhancing seamless operations and customer experiences. - Users appreciate the **flexibility and scalability** of SAP Commerce Cloud, enabling tailored solutions for diverse B2B needs. - Users value the **exceptional customer experience** provided by SAP Commerce Cloud, enhancing personalization across multiple channels. - Users value the **extensibility and customization** of SAP Commerce Cloud, enabling tailored solutions for complex business needs. **Cons:** - Users find SAP Commerce Cloud to be **expensive** , potentially limiting accessibility for smaller businesses and organizations. - Users find SAP Commerce Cloud to have a **high complexity** , particularly during initial setup and integrations with other systems. - Users find SAP Commerce Cloud has a **difficult learning curve** , requiring significant time and technical expertise to configure. - Users find the **steep learning curve** challenging, particularly for new developers navigating its complexity and numerous components. - Users find the **complex implementation** of SAP Commerce Cloud challenging, especially for teams lacking technical resources. #### What Are Recent G2 Reviews of SAP Commerce Cloud? **"[Enterprise-Grade Flexibility, Scalable Performance, and Strong SAP Integrations](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12817002)"** **Rating:** 5.0/5.0 stars *— Vedant G.* [Read full review](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12817002) --- **"[Strong Enterprise Foundations, Slower Innovation Cycles](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12779109)"** **Rating:** 4.0/5.0 stars *— Simone I.* [Read full review](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12779109) --- #### What Are G2 Users Discussing About SAP Commerce Cloud? - [What is SAP Commerce Cloud used for?](https://www.g2.com/discussions/what-is-sap-commerce-cloud-used-for) - 1 comment - [Is SAP Hybris SaaS?](https://www.g2.com/discussions/is-sap-hybris-saas) - [What is CMS cockpit in hybris?](https://www.g2.com/discussions/hybris-product-content-management-what-is-cms-cockpit-in-hybris) - [What is CMS cockpit in hybris?](https://www.g2.com/discussions/what-is-cms-cockpit-in-hybris) - [What are three integrations that enhance the functionality of SAP Commerce Cloud?](https://www.g2.com/discussions/what-are-three-integrations-that-enhance-the-functionality-of-sap-commerce-cloud) ### 3. [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences today's customers expect, increase sales, and drastically streamline operations. Our all-in-one POS offers hardware, payments, and software, built to support any type of retail environment. Built on the world's leading commerce platform, Shopify POS makes it easy to expand to new retail locations, international markets, and online channels. Shopify POS is trusted by major retailers like Alo Yoga, Vuori, and Glossier. **Average Rating:** 4.4/5.0 **Total Reviews:** 353 **How Do G2 Users Rate Shopify POS?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Shopify POS?** - **Seller:** [Shopify](https://www.g2.com/sellers/shopify) - **Company Website:** https://www.shopify.com/ - **Year Founded:** 2006 - **HQ Location:** Ottawa, ON - **Twitter:** @Shopify (450,909 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/784652/ (28,516 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 75% Small-Business, 16% Mid-Market #### What Are Shopify POS's Pros and Cons? **Pros:** - Ease of Use (34 reviews) - Inventory Management (24 reviews) - Integrations (18 reviews) - Easy Setup (17 reviews) - Order Management (17 reviews) **Cons:** - Expensive (16 reviews) - Limited Features (13 reviews) - Lack of Customization (9 reviews) - Limited Customization (8 reviews) - Connectivity Issues (7 reviews) ### What Do G2 Reviewers Say About Shopify POS? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Shopify POS, noting its seamless integration and intuitive interface for daily operations. - Users appreciate the **seamless inventory management** of Shopify POS, ensuring accurate tracking across online and in-person sales. - Users value the **seamless integration** of Shopify POS for simplifying online and offline sales management effortlessly. - Users highlight the **easy setup** of Shopify POS, enabling quick and efficient integration for their businesses. - Users appreciate the **seamless order management** capabilities of Shopify POS, enabling efficient tracking and fulfillment processes. **Cons:** - Users find Shopify POS **too expensive** , especially regarding shipping costs and limitations on advanced features without premium plans. - Users express concerns over **limited features** in Shopify POS, particularly regarding customization and essential capabilities in lower-tier plans. - Users find the **lack of customization** options in Shopify POS limits their ability to tailor the experience effectively. - Users express frustration over the **limited customization options** available in Shopify POS, hindering their design capabilities. - Users face **connectivity issues** with Shopify POS, experiencing slow performance and limited offline capabilities during internet outages. #### What Are Recent G2 Reviews of Shopify POS? **"[Helpful Support, Reliable POS systems, and Flexible Payment options](https://www.g2.com/survey_responses/shopify-pos-review-12706183)"** **Rating:** 4.5/5.0 stars *— Jason L.* [Read full review](https://www.g2.com/survey_responses/shopify-pos-review-12706183) --- **"[Incredible Mobile POS for Trade Shows—Customizable, Tap to Pay, and Offline Ready](https://www.g2.com/survey_responses/shopify-pos-review-12763784)"** **Rating:** 4.0/5.0 stars *— Jordan D.* [Read full review](https://www.g2.com/survey_responses/shopify-pos-review-12763784) --- #### What Are G2 Users Discussing About Shopify POS? - [What is Shopify Pos Pro?](https://www.g2.com/discussions/what-is-shopify-pos-pro) - [What are the key features of a POS system?](https://www.g2.com/discussions/shopify-pos-what-are-the-key-features-of-a-pos-system) - [How does Shopify integrate with POS?](https://www.g2.com/discussions/how-does-shopify-integrate-with-pos) - [What POS works with Shopify?](https://www.g2.com/discussions/what-pos-works-with-shopify) ### 4. [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale. **Average Rating:** 4.3/5.0 **Total Reviews:** 558 **How Do G2 Users Rate Salesforce B2C Commerce?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.6/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.5/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Salesforce B2C Commerce?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Salesforce Developer, Manager - **Top Industries:** Retail, Information Technology and Services - **Company Size:** 40% Mid-Market, 33% Enterprise #### What Are Salesforce B2C Commerce's Pros and Cons? **Pros:** - Ease of Use (52 reviews) - Features (35 reviews) - Integrations (35 reviews) - Personalization (29 reviews) - Easy Integration (26 reviews) **Cons:** - Complex Setup (33 reviews) - Expensive (32 reviews) - Complexity (26 reviews) - Difficult Setup (22 reviews) - Complex Implementation (21 reviews) ### What Do G2 Reviewers Say About Salesforce B2C Commerce? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of Salesforce B2C Commerce, making it easy to manage large inventories efficiently. - Users value the **powerful and complete platform** of Salesforce B2C Commerce for managing digital commerce effectively. - Users value the **seamless integrations** of Salesforce B2C Commerce, enhancing customer journey and operational efficiency. - Users value the **personalization tools** of Salesforce B2C Commerce, enhancing customer engagement and boosting sales conversions. - Users value the **easy integration** of Salesforce B2C Commerce, enhancing overall efficiency and boosting ROI significantly. **Cons:** - Users find the **complex setup** of Salesforce B2C Commerce challenging, especially for smaller teams and projects. - Users find Salesforce B2C Commerce to be **expensive** , particularly regarding setup, customization, and ongoing maintenance costs. - Users find the **complexity of setup and customization** in Salesforce B2C Commerce to be a significant barrier for smaller teams. - Users find the **difficult setup** of Salesforce B2C Commerce challenging, especially for those new to the platform. - Users often face **complex implementation challenges** that can hinder adoption, especially for smaller teams without technical expertise. #### What Are Recent G2 Reviews of Salesforce B2C Commerce? **"[Reliable and Scalable Ecommerce with Salesforce B2C Commerce](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)"** **Rating:** 5.0/5.0 stars *— Rossella P.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370) --- **"[Efficient Integration, But a Bit Pricey](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12548907)"** **Rating:** 4.0/5.0 stars *— Siddhant S.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12548907) --- #### What Are G2 Users Discussing About Salesforce B2C Commerce? - [What is Salesforce Commerce for B2C used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2c-used-for) - [Is Salesforce an ecommerce platform?](https://www.g2.com/discussions/is-salesforce-an-ecommerce-platform) - 1 comment - [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/salesforce-commerce-for-b2c-what-is-b2b-and-b2c-in-salesforce) - 1 comment - [What is a b2c platform?](https://www.g2.com/discussions/what-is-a-b2c-platform) - 1 comment - [What is Salesforce commerce?](https://www.g2.com/discussions/what-is-salesforce-commerce) - 1 comment ### 5. [Mekari Qontak](https://www.g2.com/products/mekari-qontak/reviews) Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology. **Average Rating:** 4.7/5.0 **Total Reviews:** 31 **How Do G2 Users Rate Mekari Qontak?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Mekari Qontak?** - **Seller:** [Mekari](https://www.g2.com/sellers/mekari) - **Year Founded:** 2015 - **HQ Location:** Jakarta Pusat, ID - **Twitter:** @mekaricom (168 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mekari/ (1,688 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 55% Mid-Market, 35% Small-Business #### What Are Mekari Qontak's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Integration (4 reviews) - User Interface (4 reviews) - Customer Support (3 reviews) - Intuitive (3 reviews) **Cons:** - Complex Setup (1 reviews) - Connectivity Issues (1 reviews) - Expertise Required (1 reviews) - Incomplete Information (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Mekari Qontak? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Mekari Qontak, thanks to its friendly UI/UX for effective conversations. - Users find the **seamless integration** of Mekari Qontak with WhatsApp API enhances customer interaction and workflow efficiency. - Users appreciate the **user-friendly interface** of Mekari Qontak, making chat and marketing management effortless and efficient. - Users commend the **responsive and dependable customer support** of Mekari Qontak, ensuring smooth operations during onboarding and beyond. - Users appreciate the **intuitive interface** of Mekari Qontak, which simplifies remote work and enhances customer interaction. **Cons:** - Users find the **complex setup** of advanced custom reports takes time, though they deliver actionable insights. - Users often face **connectivity issues** with Mekari Qontak, leading to performance declines and inactive status on devices. - Users find that **expertise is required** for configuring advanced reports in Mekari Qontak, but appreciate the actionable insights. - Users note the **incomplete information** in reporting and analytics, hindering effective campaign performance measurement. - Users face **integration issues** with Mekari Qontak, limiting WhatsApp Business use exclusively to its platform. #### What Are Recent G2 Reviews of Mekari Qontak? **"[Mekari Qontak Centralizes Channels for Faster, Clearer Customer Communication](https://www.g2.com/survey_responses/mekari-qontak-review-12750544)"** **Rating:** 5.0/5.0 stars *— chatelia n.* [Read full review](https://www.g2.com/survey_responses/mekari-qontak-review-12750544) --- **"[Mekari Qontak Makes Customer Communication Faster and More Organized](https://www.g2.com/survey_responses/mekari-qontak-review-12430999)"** **Rating:** 5.0/5.0 stars *— Yosua B.* [Read full review](https://www.g2.com/survey_responses/mekari-qontak-review-12430999) --- #### What Are G2 Users Discussing About Mekari Qontak? - [What is Qontak by Mekari used for?](https://www.g2.com/discussions/what-is-qontak-by-mekari-used-for) - 1 comment ### 6. [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative product descriptions, and generative AI-driven insights and goals. Automate buying with self-serve rapid reordering, account and customer-specific pricing, entitlements, dynamic promotions, and more. Launch templated pages for B2B, D2C, or both. Leverage shared catalogs, promotions, products, and price books. Achieve your growth goals faster and generate more revenue with B2B Commerce powered by Salesforce. Unlock global scale on a trusted platform with 99.99% proven uptime and security and a robust partner ecosystem to extend Commerce capabilities across your business. **Average Rating:** 4.4/5.0 **Total Reviews:** 285 **How Do G2 Users Rate Salesforce B2B Commerce?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.2/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Salesforce B2B Commerce?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Salesforce Developer, Business Development Representative - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 36% Mid-Market, 33% Enterprise #### What Are Salesforce B2B Commerce's Pros and Cons? **Pros:** - Ease of Use (49 reviews) - B2B (31 reviews) - Features (29 reviews) - Integrations (29 reviews) - B2B Sales (25 reviews) **Cons:** - Complex Setup (24 reviews) - Expensive (24 reviews) - Complexity (22 reviews) - Difficult Learning (16 reviews) - User Difficulty (16 reviews) ### What Do G2 Reviewers Say About Salesforce B2B Commerce? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in Salesforce B2B Commerce, praising its straightforward management and deployment processes. - Users appreciate the **streamlined and personalized buying experiences** delivered by Salesforce B2B Commerce through deep CRM integration. - Users appreciate the **custom features and ease of integration** in Salesforce B2B Commerce for enhancing their sites. - Users appreciate the **deep integration with CRM data** , enhancing personalized and account-based buying experiences in B2B settings. - Users appreciate the **easy implementation and user-friendly interface** of Salesforce B2B Commerce, enhancing their sales experience. **Cons:** - Users often struggle with the **complex setup** and high costs associated with Salesforce B2B Commerce implementation. - Users find Salesforce B2B Commerce to be **expensive** , particularly noting high licensing and implementation costs. - Users find the **complexity** of Salesforce B2B Commerce challenging, particularly during implementation and customization processes. - Users find the **difficult learning curve** of Salesforce B2B Commerce challenging, especially for new staff and advanced setups. - Users find the **complexity and learning curve** of Salesforce B2B Commerce challenging, impacting effective setup and customization. #### What Are Recent G2 Reviews of Salesforce B2B Commerce? **"[Salesforce B2B Commerce: Powerful B2B Hierarchies, SSO, Custom Pricing & RBAC](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667)"** **Rating:** 4.5/5.0 stars *— Akansha C.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667) --- **"[Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)"** **Rating:** 5.0/5.0 stars *— Schantera M.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576) --- #### What Are G2 Users Discussing About Salesforce B2B Commerce? - [What is your experience with Salesforce Commerce for B2B, and what improvements would you suggest?](https://www.g2.com/discussions/what-is-your-experience-with-salesforce-commerce-for-b2b-and-what-improvements-would-you-suggest) - [What is Salesforce Commerce for B2B used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2b-used-for) - 1 comment - [What are the advantages of b2b e commerce?](https://www.g2.com/discussions/what-are-the-advantages-of-b2b-e-commerce) - 1 comment - [What is b2b e commerce with example?](https://www.g2.com/discussions/what-is-b2b-e-commerce-with-example) - 1 comment - [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/what-is-b2b-and-b2c-in-salesforce) ### 7. [ikas](https://www.g2.com/products/ikas/reviews) ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the user to easily create an online store without requiring any technical expertise. Furthermore, its advanced features enable the sale of the products seamlessly through various channels, including marketplaces, physical stores, and the brand’s own e-commerce website, on an international scale. One of the most notable features of the platform is its multi-channel sales functionality that facilitates the management of all the orders and stocks in one unified dashboard. With a single click, one can efficiently transfer all of their products to their own e-commerce website using ikas. In addition, the platform's high conversion rates can be leveraged to enhance SEO performance, thereby resulting in better outcomes and increased profit margins. ikas offers a robust e-commerce infrastructure that enables the fast and efficient creation of e-commerce websites. The platform holds unlimited products, traffic, and web space, free shipping integration, advanced return management, discount campaigns, and 24/7 expert customer support. Additionally, users can take advantage of bulk assignment of categories, tags, and sale prices to products, as well as receive cart reminder notifications via SMS and WhatsApp. Moreover, the platform's payment solution, ikasPay, offers the advantage of receiving payments the next day, while e-export to all countries is free. By selecting ikas, users can carry out their e-commerce processes practically and professionally, similar to many successful brands that currently use the ikas infrastructure. **Average Rating:** 4.5/5.0 **Total Reviews:** 148 **How Do G2 Users Rate ikas?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.9/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind ikas?** - **Seller:** [ikas Tech GmbH](https://www.g2.com/sellers/ikas-tech-gmbh) - **Year Founded:** 2017 - **HQ Location:** Ankara, TR - **Twitter:** @ikasturkiye (8,384 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ikas-com/ (313 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 54% Small-Business, 44% Mid-Market #### What Are ikas's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Inventory Management (7 reviews) - User Interface (7 reviews) - Customer Support (5 reviews) - Data Management (5 reviews) **Cons:** - Poor Customer Support (5 reviews) - Limited Features (4 reviews) - Difficult Customization (3 reviews) - Limited Customization (3 reviews) - Missing Features (3 reviews) ### What Do G2 Reviewers Say About ikas? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of ikas invaluable, enabling effortless store setup and management without technical skills. - Users commend the **user-friendly interface** of Ikas, making inventory management seamless and efficient for online stores. - Users appreciate the **clean and user-friendly interface** of ikas, making store setup quick and easy. - Users appreciate the **excellent customer support** of IKAS, highlighting its responsiveness and knowledgeable assistance when needed. - Users appreciate the **reliable data management** of Ikas, making ecommerce setup and inventory tracking effortless. **Cons:** - Users face significant issues due to **poor customer support** , leading to potential loss of commercial agreements and trust. - Users find **limited features** in ikas, affecting customization and integration options for diverse business needs. - Users find **difficult customization** with ikas limits their flexibility, especially for advanced setups in non-fashion workflows. - Users find **limited customization** options frustrating, especially for advanced setups and integration with third-party software. - Users note the **missing advanced features** in IKAS, limiting customization and automation for more complex applications. #### What Are Recent G2 Reviews of ikas? **"[ikas Makes Launching and Managing an Online Store Simple and Efficient](https://www.g2.com/survey_responses/ikas-review-12778893)"** **Rating:** 5.0/5.0 stars *— Parish J.* [Read full review](https://www.g2.com/survey_responses/ikas-review-12778893) --- **"[Effortless Store Setup with Powerful All-in-One Features](https://www.g2.com/survey_responses/ikas-review-10400465)"** **Rating:** 4.0/5.0 stars *— Ruby G.* [Read full review](https://www.g2.com/survey_responses/ikas-review-10400465) --- ### 8. [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees. With 1,200+ apps and 600+ integrations, BigCommerce powers growth across B2C and B2B, including BMW, The RealReal, UPLIFT Desk, Mizuno, and AS Colour. Check out success stories from businesses like yours, visit: https://www.bigcommerce.com/case-study/ **Average Rating:** 4.2/5.0 **Total Reviews:** 572 **How Do G2 Users Rate BigCommerce?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.1/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.9/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind BigCommerce?** - **Seller:** [Commerce](https://www.g2.com/sellers/commerce) - **Company Website:** https://www.commerce.com/ - **Year Founded:** 2009 - **HQ Location:** Austin, TX - **Twitter:** @bigcommerce (65,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/poweredbycommerce/ (1,875 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 75% Small-Business, 19% Mid-Market #### What Are BigCommerce's Pros and Cons? **Pros:** - Ease of Use (40 reviews) - Customer Support (21 reviews) - Easy Integration (14 reviews) - Product Management (12 reviews) - App Integration (11 reviews) **Cons:** - Limited Customization (12 reviews) - Expensive (11 reviews) - Difficult Customization (9 reviews) - Customization Difficulty (7 reviews) - Limited Features (7 reviews) ### What Do G2 Reviewers Say About BigCommerce? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of BigCommerce, highlighting its straightforward setup and seamless integration capabilities. - Users commend the **top-notch customer support** of BigCommerce, appreciating their responsiveness and dedication to needs. - Users enjoy the **easy integration** features of BigCommerce, seamlessly connecting with various systems and tools. - Users praise BigCommerce for its **user-friendly interface and built-in features** , making online store creation seamless and effective. - Users value the **easy app integration** of BigCommerce, enhancing their store management and analytics capabilities effortlessly. **Cons:** - Users experience **limited customization** options in BigCommerce, hindering their ability to tailor their store effectively. - Users find BigCommerce **expensive** , suggesting that lower pricing would enhance accessibility and customer satisfaction. - Users struggle with **difficult customization** , facing limited options for personalizing their BigCommerce experience effectively. - Users face **customization difficulties** with BigCommerce, struggling to achieve unique designs and features for their stores. - Users face **limited features** on BigCommerce, often needing third-party apps and significant customizations, leading to switching platforms. #### What Are Recent G2 Reviews of BigCommerce? **"[Amazing UX and Performance—Built Our BigCommerce Site Fast](https://www.g2.com/survey_responses/bigcommerce-review-12543407)"** **Rating:** 5.0/5.0 stars *— Stephanie D.* [Read full review](https://www.g2.com/survey_responses/bigcommerce-review-12543407) --- **"[A solid (if a little clunky) B2B Choice for smaller b2b organizations that require commerce](https://www.g2.com/survey_responses/bigcommerce-review-8806166)"** **Rating:** 4.0/5.0 stars *— Nicholas W.* [Read full review](https://www.g2.com/survey_responses/bigcommerce-review-8806166) --- #### What Are G2 Users Discussing About BigCommerce? - [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) - 1 comment, 1 upvote - [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) - 2 comments - [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) - 2 comments - [What is BigCommerce platform?](https://www.g2.com/discussions/what-is-bigcommerce-platform) ### 9. [Feedonomics](https://www.g2.com/products/feedonomics/reviews) Feedonomics, powered by Commerce, is a flexible platform for AI-enriched product feed management, optimization, and intelligent order orchestration. It transforms how businesses manage and activate product data across hundreds of channels, from marketplaces and search engines to social commerce and AI-driven discovery. Feedonomics pairs powerful technology and a full-service support team with strategic partnerships across platforms like Amazon, Google, Meta, and TikTok. Brands like Cole Haan, Perry Ellis, Puma, and Revelyst use it to improve ROAS, increase reach, and accelerate revenue growth through unified multi-channel commerce. **Average Rating:** 4.4/5.0 **Total Reviews:** 367 **How Do G2 Users Rate Feedonomics?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Feedonomics?** - **Seller:** [Commerce](https://www.g2.com/sellers/commerce) - **Company Website:** https://www.commerce.com/ - **Year Founded:** 2009 - **HQ Location:** Austin, TX - **Twitter:** @bigcommerce (65,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/poweredbycommerce/ (1,875 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Digital Marketing Manager, Marketing Manager - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 55% Mid-Market, 28% Small-Business #### What Are Feedonomics's Pros and Cons? **Pros:** - Customer Support (39 reviews) - Ease of Use (32 reviews) - Feed Management (24 reviews) - Helpful (19 reviews) - Features (16 reviews) **Cons:** - Poor Customer Support (13 reviews) - Complex Usability (10 reviews) - Difficult Learning (10 reviews) - Navigation Issues (9 reviews) - Learning Curve (8 reviews) ### What Do G2 Reviewers Say About Feedonomics? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **responsive customer support** of Feedonomics, highlighting their investment in client success and proactive assistance. - Users appreciate the **ease of use** in Feedonomics, making feed management simple and efficient. - Users appreciate the **responsive and knowledgeable support** of Feedonomics, which enhances campaign performance and success. - Users commend the **exceptional support and expertise** of Feedonomics, ensuring optimized product feeds and successful campaigns. - Users appreciate the **responsive support** and **expertise** of Feedonomics, enhancing campaign performance and data feed optimization. **Cons:** - Users experience **poor customer support** due to inconsistent team handling and slower response times, leading to confusion. - Users find the **complex usability** of Feedonomics challenging, particularly due to its complicated interface and navigation. - Users find the **difficult learning curve** challenging, often requiring assistance to navigate and utilize the platform effectively. - Users struggle with **navigation issues** on Feedonomics, finding the interface complex and difficult to understand. - Users find a **learning curve** with Feedonomics, requiring time and support to fully grasp its features. #### What Are Recent G2 Reviews of Feedonomics? **"[Reliable Platform with Excellent Support and Seamless Integrations](https://www.g2.com/survey_responses/feedonomics-review-11571913)"** **Rating:** 5.0/5.0 stars *— Darline B.* [Read full review](https://www.g2.com/survey_responses/feedonomics-review-11571913) --- **"[Feedonomics makes managing your feed for multiple destinations very easy](https://www.g2.com/survey_responses/feedonomics-review-11485632)"** **Rating:** 5.0/5.0 stars *— Schafer P.* [Read full review](https://www.g2.com/survey_responses/feedonomics-review-11485632) --- #### What Are G2 Users Discussing About Feedonomics? - [What does Feedonomics do?](https://www.g2.com/discussions/what-does-feedonomics-do) - [What is feed management?](https://www.g2.com/discussions/feedonomics-what-is-feed-management) - 1 comment - [What does GoDataFeed do?](https://www.g2.com/discussions/feedonomics-what-does-godatafeed-do) - [What is feedonomics used for?](https://www.g2.com/discussions/what-is-feedonomics-used-for) - 1 comment ### 10. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes. The Five9 Intelligent CX Platform provides a comprehensive suite of solutions, including omnichannel engagement, agent assistance, workforce engagement, and AI-powered automation. Five9 Genius AI embeds practical artificial intelligence across the platform, enabling hyper-personalized customer journeys where AI Agents and Human Agents work hand in hand. Our open, cloud-native platform integrates effortlessly with leading CRM and enterprise systems, ensuring businesses can personalize experiences while maximizing operational agility. Five9 transforms CX from fragmented, frustrating experiences into seamless, AI-driven journeys that anticipate customer needs. By combining AI's efficiency with the human touch, businesses can deliver better experiences at lower costs, turning their contact centers from cost centers into strategic assets. With industry-leading reliability (99.999% uptime), deep CX expertise, and a consultative partnership approach, Five9 helps businesses unlock efficiency, boost customer satisfaction, and drive long-term loyalty. With Five9, the New CX Starts Here—where customer joy becomes a driving force for business growth. **Average Rating:** 4.1/5.0 **Total Reviews:** 604 **How Do G2 Users Rate Five9 Intelligent Cloud Contact Center Platform?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 6.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.5/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Five9 Intelligent Cloud Contact Center Platform?** - **Seller:** [Five9](https://www.g2.com/sellers/five9) - **Company Website:** https://www.Five9.com - **Year Founded:** 2001 - **HQ Location:** San Ramon, CA - **Twitter:** @Five9 (14,856 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16827/ (3,058 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative, Manager - **Top Industries:** Consumer Services, Financial Services - **Company Size:** 56% Mid-Market, 23% Small-Business #### What Are Five9 Intelligent Cloud Contact Center Platform's Pros and Cons? **Pros:** - Ease of Use (131 reviews) - Customer Support (89 reviews) - Helpful (88 reviews) - Features (78 reviews) - Efficiency (64 reviews) **Cons:** - Call Issues (46 reviews) - Missing Features (41 reviews) - Complexity (35 reviews) - Technical Issues (33 reviews) - Poor Customer Support (31 reviews) ### What Do G2 Reviewers Say About Five9 Intelligent Cloud Contact Center Platform? *AI-generated summary from verified user reviews* **Pros:** - Users love the **user-friendly interface** of Five9, finding it simple to navigate and easy to implement. - Users praise the **responsive customer support** of Five9, highlighting its priority in addressing concerns promptly. - Users value the **exceptional customer service** of Five9, highlighting responsiveness and helpfulness in their experience. - Users appreciate the **responsive and helpful support** from Five9, enhancing their overall experience and integration capabilities. - Users value the **efficiency** of Five9, benefiting from impressive features that enhance customer interactions and productivity monitoring. **Cons:** - Users face **call issues** that hinder accurate reporting and performance assessment, complicating the contact center experience. - Users note **missing features** like a modern UI and efficient search options, impacting usability and functionality. - Users find the **complexity** of Five9's interface and reporting features to be quite challenging and confusing. - Users report **technical issues** with Five9, including slow support responses and occasional glitches disrupting service. - Users report that **poor customer support** leads to frustrating delays and challenges in issue resolution and setup. #### What Are Recent G2 Reviews of Five9 Intelligent Cloud Contact Center Platform? **"[Fast, Intuitive Web-Based Platform with Reliable Support](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-13113120)"** **Rating:** 5.0/5.0 stars *— Aldo O.* [Read full review](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-13113120) --- **"[User-Friendly Platform with Excellent Agent Support](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-12757794)"** **Rating:** 5.0/5.0 stars *— Kimika W.* [Read full review](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-12757794) --- #### What Are G2 Users Discussing About Five9 Intelligent Cloud Contact Center Platform? - [What is Five9 used for?](https://www.g2.com/discussions/five9-what-is-five9-used-for) - 2 comments - [What is Five9 used for?](https://www.g2.com/discussions/what-is-five9-used-for) - 1 comment - [What is the best call center software?](https://www.g2.com/discussions/what-is-the-best-call-center-software) - [How much is five9 cost?](https://www.g2.com/discussions/how-much-is-five9-cost) - [Does five9 have a mobile app?](https://www.g2.com/discussions/does-five9-have-a-mobile-app) - 2 comments ### 11. [Sekel Tech](https://www.g2.com/products/sekel-tech/reviews) Sekel Tech is a pioneer in hyperlocal discovery and omni-commerce SaaS solutions, empowering brands, dealers, and stores to drive foot traffic and generate high-quality leads. We help businesses bridge the gap between online discovery and in-store experiences by leveraging advanced technology to deliver targeted, location-based solutions that convert digital interactions into real-world sales. Sekel Tech has successfully generated 4.6 million high-quality calls and form leads quarterly for Fortune 500 brands, achieving an impressive 18-20% leads-to-sales conversion rate. We are SOC2, ISO, and GDPR-compliant to ensure secure data management while building trust with our clients. We deliver measurable, data-driven results that drive success across various industries. At Sekel Tech, we’re redefining the way brands can amplify the channel partners' sales with local audiences, turning digital engagement into tangible business outcomes. Let us help you elevate your brand's presence, increase foot traffic, and boost your sales. **Average Rating:** 5.0/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Sekel Tech?** - **E-commerce Integration:** 9.5/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.5/10 (Category avg: 8.1/10) **Who Is the Company Behind Sekel Tech?** - **Seller:** [SEKEL TECHNOLOGIES PVT LTD](https://www.g2.com/sellers/sekel-technologies-pvt-ltd) - **Year Founded:** 2016 - **HQ Location:** Pune, IN - **Twitter:** @SekelTech (31 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sekel-tech/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 62% Mid-Market, 23% Small-Business #### What Are Sekel Tech's Pros and Cons? **Pros:** - Centralized Management (3 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Helpful (2 reviews) - App Integration (1 reviews) **Cons:** - Challenges in Starting (2 reviews) - Onboarding Difficulties (2 reviews) - Reporting Issues (1 reviews) - Technical Issues (1 reviews) ### What Do G2 Reviewers Say About Sekel Tech? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **centralized management** of Sekel Tech, enjoying streamlined access to all inventory and marketing details. - Users highlight the **fantastic customer support** from Sekel Tech, especially during onboarding and daily usage. - Users find Sekel Tech's platform **easy to use** , appreciating the convenience of having everything in one place. - Users find the **fantastic support** provided by Sekel Tech during onboarding and usage highly beneficial. - Users value the **app integration** with Sellrapp, enhancing the onboarding experience and meeting essential needs. **Cons:** - Users find the **onboarding process time-consuming** due to complexities with Google policies, affecting their experience. - Users experience **onboarding difficulties** with Sekel Tech, as the process can be slow and affected by Google policies. - Users experience **delays in onboarding** new stores, which can hinder their overall productivity and efficiency. - Users report that the **onboarding process for new stores** can be time-consuming, impacting their initial experience. #### What Are Recent G2 Reviews of Sekel Tech? **"[Smoother connect with better results](https://www.g2.com/survey_responses/sekel-tech-review-11467209)"** **Rating:** 5.0/5.0 stars *— George D.* [Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11467209) --- **"[Easy and Efficient Platform for Business Operations!](https://www.g2.com/survey_responses/sekel-tech-review-11459170)"** **Rating:** 4.5/5.0 stars *— Arpit S.* [Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11459170) --- ### 12. [BetterCommerce](https://www.g2.com/products/bettercommerce/reviews) We offer Headless Commerce solutions to Retailers and D2C Brands. Our suite of Headless commerce APIs & Applications enables rapid change to consumer demands at scale. We offer affordable, easy to use and flexible solutions that work with your existing technology investments and solve your specific problems. This helps our clients to remove technical headaches and regain focus on their core business rather than complex technical integrations. **Average Rating:** 4.8/5.0 **Total Reviews:** 15 **How Do G2 Users Rate BetterCommerce?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind BetterCommerce?** - **Seller:** [BetterCommerce](https://www.g2.com/sellers/bettercommerce) - **Year Founded:** 2015 - **HQ Location:** London, England - **LinkedIn® Page:** https://www.linkedin.com/company/15074021/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 60% Small-Business, 33% Mid-Market #### What Are BetterCommerce's Pros and Cons? **Pros:** - A/B Testing (1 reviews) - Access Flexibility (1 reviews) - B2B (1 reviews) - B2B Sales (1 reviews) - Comprehensive (1 reviews) **Cons:** - Missing Features (1 reviews) ### What Do G2 Reviewers Say About BetterCommerce? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use and integration** of BetterCommerce, enhancing their eCommerce experience significantly. - Users value the **access flexibility** of BetterCommerce, seamlessly integrating with various backend systems for enhanced usability. - Users value the **comprehensive B2B functionalities** of BetterCommerce, appreciating its ease of use and robust capabilities. - Users appreciate the **comprehensive B2B functionalities** of BetterCommerce, enhancing their eCommerce experience and integration capabilities. - Users value the **comprehensive B2B functionalities** of BetterCommerce, finding it easy to use and integrate. **Cons:** - Users note the **missing CRM and Marketplace module** , but some B2B suppliers may not require them. #### What Are Recent G2 Reviews of BetterCommerce? **"[perfect headless commerce suite for fast growing D2C brands](https://www.g2.com/survey_responses/bettercommerce-review-8300341)"** **Rating:** 4.5/5.0 stars *— Verified User in Apparel & Fashion* [Read full review](https://www.g2.com/survey_responses/bettercommerce-review-8300341) --- **"[BetterCommerce stands out for its comprehensive B2B eCommerce functionalities!](https://www.g2.com/survey_responses/bettercommerce-review-10724612)"** **Rating:** 5.0/5.0 stars *— Jason G.* [Read full review](https://www.g2.com/survey_responses/bettercommerce-review-10724612) --- #### What Are G2 Users Discussing About BetterCommerce? - [What is BetterCommerce used for?](https://www.g2.com/discussions/what-is-bettercommerce-used-for) ### 13. [Goflow](https://www.g2.com/products/goflow/reviews) Goflow is a multichannel operating system (MCOS) for serious sellers that need one system to manage orders, inventory, listings, purchasing, shipping, warehouse workflows, and reporting across marketplaces, retail channels, and ecommerce storefronts. As sellers grow, operations become harder to control. Orders come from more channels. Inventory moves across more warehouses. Listings need to stay accurate across marketplaces. Purchasing teams need better replenishment visibility. Warehouse teams need faster fulfillment workflows. Leadership needs clear reporting across the business. Goflow brings these workflows together in one operating system for commerce, helping sellers streamline complexity, reduce manual work, and scale with greater clarity, speed, and control. With Goflow, teams can centralize multichannel order management, synchronize inventory, manage product listings, streamline shipping and fulfillment, support purchasing and replenishment workflows, and track operational performance from one platform. Goflow is built for ecommerce sellers managing high order volume, multiple sales channels, complex fulfillment operations, and growing teams. It supports sellers that have moved beyond basic marketplace tools and need a more unified way to run their business. Sellers use Goflow to reduce disconnected systems, limit manual updates, improve inventory accuracy, reduce overselling risk, speed up fulfillment, and give teams a shared source of truth across commerce operations. Goflow is used for multichannel order management, ecommerce inventory management, marketplace operations, listing management, warehouse fulfillment, shipping workflows, purchasing, replenishment, and operational reporting. Core capabilities include multichannel order management, inventory management, marketplace and listing management, warehouse workflows, shipping, purchasing, replenishment, reporting, and operational visibility. Goflow helps operations, warehouse, purchasing, ecommerce, and leadership teams work from the same system instead of relying on disconnected tools, spreadsheets, and manual handoffs. For serious sellers, operations are not a back-office detail. They are the engine of growth. Goflow gives teams the structure to manage complexity, the visibility to make better decisions, and the control to scale with confidence. **Average Rating:** 4.8/5.0 **Total Reviews:** 104 **How Do G2 Users Rate Goflow?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 10.0/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 6.5/10 (Category avg: 10/10) **Who Is the Company Behind Goflow?** - **Seller:** [Goflow](https://www.g2.com/sellers/goflow) - **Year Founded:** 2011 - **HQ Location:** Jersey City, US - **LinkedIn® Page:** https://www.linkedin.com/company/goflow-app-llc/about (28 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Manager, CEO - **Top Industries:** Retail, Consumer Goods - **Company Size:** 72% Small-Business, 18% Mid-Market #### What Are Goflow's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - Easy Integration (10 reviews) - Easy Integrations (10 reviews) - Simple (10 reviews) - Customer Support (9 reviews) **Cons:** - Missing Features (7 reviews) - Limitations (5 reviews) - Inventory Management (4 reviews) - Poor Customer Support (4 reviews) - Access Issues (3 reviews) ### What Do G2 Reviewers Say About Goflow? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Goflow, finding it intuitive and efficient for their e-commerce needs. - Users value the **easy integration** with multiple platforms and appreciate the user-friendly interface of Goflow. - Users appreciate the **easy integrations** with Goflow, simplifying connections across multiple platforms effortlessly. - Users love the **user-friendly interface** of Goflow, appreciating its simplicity and streamlined operations for multichannel selling. - Users value the **responsive and dedicated customer support** of Goflow, enhancing their experience significantly. **Cons:** - Users note the **missing features** in Goflow, wishing for quicker updates to enhance the overall solution. - Users note the **inconvenient API requirements** and limited navigation, impacting usability and integration fluidity. - Users find the **inventory stock report limitations** frustrating, needing longer historical data and more user-friendly ID references. - Users face **poor customer support** due to delayed response times and difficulty in reaching representatives via phone. - Users face **access issues** with Goflow, struggling to find items and unable to open products in new tabs. #### What Are Recent G2 Reviews of Goflow? **"[Easy to use and packed full of options!!](https://www.g2.com/survey_responses/goflow-review-10515371)"** **Rating:** 5.0/5.0 stars *— Jeffrey N.* [Read full review](https://www.g2.com/survey_responses/goflow-review-10515371) --- **"[Target integration a breeze!](https://www.g2.com/survey_responses/goflow-review-10526827)"** **Rating:** 5.0/5.0 stars *— Mendy E.* [Read full review](https://www.g2.com/survey_responses/goflow-review-10526827) --- ### 14. [Centra](https://www.g2.com/products/centra/reviews) Centra is a headless, SaaS e-commerce platform for medium to enterprise-sized fashion and lifestyle brands running a Direct-to-Consumer and/or wholesale ecommerce business towards the global market. The Centra platform is built from a fashion and lifestyle brands perspective since day one, and is packed with smart and impactful features for brands within this segment – without compromizing on the flexibility expected from a headless e-commerce software. This approach makes it possible to build powerful and scalable ecommerce experiences, distributed across unlimited sales channels and markets – while maintaining a very low total cost of ownership. **Average Rating:** 4.8/5.0 **Total Reviews:** 69 **How Do G2 Users Rate Centra?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.8/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Centra?** - **Seller:** [Centra](https://www.g2.com/sellers/centra) - **Year Founded:** 2016 - **HQ Location:** Stockholm, SE - **LinkedIn® Page:** https://www.linkedin.com/company/centra-commerce (313 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 72% Small-Business, 28% Mid-Market #### What Are Recent G2 Reviews of Centra? **"[Leading system to drive headless E-Com sites](https://www.g2.com/survey_responses/centra-review-8767933)"** **Rating:** 5.0/5.0 stars *— Marina L.* [Read full review](https://www.g2.com/survey_responses/centra-review-8767933) --- **"[Robust Sandbox](https://www.g2.com/survey_responses/centra-review-8634047)"** **Rating:** 5.0/5.0 stars *— Verified User in Sporting Goods* [Read full review](https://www.g2.com/survey_responses/centra-review-8634047) --- #### What Are G2 Users Discussing About Centra? - [What is Centra used for?](https://www.g2.com/discussions/what-is-centra-used-for) ### 15. [Linnworks](https://www.g2.com/products/linnworks/reviews) Linnworks uncomplicates your order and inventory management. With hundreds of integrations, our platform enables you to expand, automate and control every piece of your ecommerce operation from one central hub. Build the perfect set of automation rules to streamline the sorting, prioritization and routing of every incoming order, no matter your setup complexity. Sync your inventory in real-time across all your marketplaces and eliminate oversells for good. Empower pickers with digital picklists and built-in quality control functionality for faster, more accurate fulfillment. Add or modify listings in bulk. Pull all your data into one place for the most comprehensive reporting and unmatched forecasting. The list goes on. To put it simply, Linnworks is here to make managing your commerce operation easier than ever. **Average Rating:** 4.3/5.0 **Total Reviews:** 105 **How Do G2 Users Rate Linnworks?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.0/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Linnworks?** - **Seller:** [LinnSystems](https://www.g2.com/sellers/linnsystems) - **Company Website:** https://www.linnworks.com - **Year Founded:** 2005 - **HQ Location:** Chichester, West Sussex - **Twitter:** @LINNWORKS (2,610 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2608676/ (205 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 88% Small-Business, 14% Mid-Market #### What Are Linnworks's Pros and Cons? **Pros:** - Inventory Management (6 reviews) - Ease of Use (5 reviews) - Efficiency Improvement (5 reviews) - Platform Versatility (5 reviews) - Order Management (4 reviews) **Cons:** - Difficult Learning (3 reviews) - Long Waiting Times (3 reviews) - Poor Customer Support (3 reviews) - Slow Service (3 reviews) - Complex Usability (2 reviews) ### What Do G2 Reviewers Say About Linnworks? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **effective inventory management** features of Linnworks, which streamline operations and enhance decision-making. - Users love the **ease of use** of Linnworks, streamlining inventory, order management, and reporting effortlessly. - Users appreciate the **efficiency improvements** of Linnworks, making inventory management and order processing seamless and automated. - Users appreciate the **platform versatility** of Linnworks, enabling seamless management across multiple sales channels effectively. - Users appreciate the **easy order management** in Linnworks, benefiting from efficient automation and comprehensive features. **Cons:** - Users find the **difficult learning curve** of Linnworks challenging, particularly for those who are new to the system. - Users express frustration over **long waiting times** for support responses, severely impacting their experience with Linnworks. - Users frequently experience **poor customer support** from Linnworks, with long wait times and unresponsive assistance. - Users are frustrated by the **slow service** and unresponsive support from Linnworks, causing significant delays in issue resolution. - Users find Linnworks' interface **complex and overwhelming** , especially for newcomers, needing better usability and improved reporting. #### What Are Recent G2 Reviews of Linnworks? **"[Linnworks Centralises Multi-Channel Operations and Scales with Ease](https://www.g2.com/survey_responses/linnworks-review-12908601)"** **Rating:** 4.5/5.0 stars *— Connor D.* [Read full review](https://www.g2.com/survey_responses/linnworks-review-12908601) --- **"[Total Order Visibility for Faster, More Accurate Customer Support](https://www.g2.com/survey_responses/linnworks-review-12828106)"** **Rating:** 4.5/5.0 stars *— Manon O.* [Read full review](https://www.g2.com/survey_responses/linnworks-review-12828106) --- #### What Are G2 Users Discussing About Linnworks? - [How do I link Linnworks to Shopify?](https://www.g2.com/discussions/how-do-i-link-linnworks-to-shopify) - [Where is Linnworks based?](https://www.g2.com/discussions/where-is-linnworks-based) - [Who owns Linnworks?](https://www.g2.com/discussions/who-owns-linnworks) - [Is Linnworks an ERP?](https://www.g2.com/discussions/is-linnworks-an-erp) - 1 comment ### 16. [SleekFlow](https://www.g2.com/products/sleekflow/reviews) SleekFlow is an AI Suite for Revenue-Driving Conversations. Trusted by over 2,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io. **Average Rating:** 4.6/5.0 **Total Reviews:** 201 **How Do G2 Users Rate SleekFlow?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind SleekFlow?** - **Seller:** [SleekFlow](https://www.g2.com/sellers/sleekflow) - **Company Website:** https://sleekflow.io/ - **Year Founded:** 2019 - **HQ Location:** Singapore, SG - **Twitter:** @sleekflow_io (174 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sleekflow (204 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, Founder - **Top Industries:** Retail, Health, Wellness and Fitness - **Company Size:** 73% Small-Business, 20% Mid-Market #### What Are SleekFlow's Pros and Cons? **Pros:** - Ease of Use (42 reviews) - Customer Support (34 reviews) - Automation (28 reviews) - Features (25 reviews) - Time-saving (25 reviews) **Cons:** - Missing Features (14 reviews) - Slow Loading (10 reviews) - Expensive (9 reviews) - Limited Customization (9 reviews) - Limited Features (9 reviews) ### What Do G2 Reviewers Say About SleekFlow? *AI-generated summary from verified user reviews* **Pros:** - Users find SleekFlow to be **very easy to implement** , thanks to helpful guidance and effective features. - Users commend the **excellent customer support** of SleekFlow, highlighting fast responses and useful assistance for effective communication. - Users love the **easy-to-use automation features** of SleekFlow, significantly reducing routine tasks and improving efficiency. - Users value the **handy AI agent** of SleekFlow for efficiently qualifying leads and enhancing customer communication. - Users find that the **time-saving automation** of SleekFlow helps them manage customer messages efficiently and effectively. **Cons:** - Users note the **lack of essential features** in SleekFlow, wishing for improved response tracking and message management. - Users frequently face **slow loading** issues with SleekFlow, causing frustration during message access and app performance. - Users find the **pricing steep** for SleekFlow, especially for smaller teams, impacting accessibility and value. - Users express concerns over **limited customization** , particularly regarding contact quotas and analytics options in SleekFlow. - Users feel that the **limited features** of SleekFlow restrict functionality, especially for those on lower-tier plans. #### What Are Recent G2 Reviews of SleekFlow? **"[Sleekflow Makes Multi-Channel Messaging and Automation Effortless.](https://www.g2.com/survey_responses/sleekflow-review-13065757)"** **Rating:** 4.5/5.0 stars *— Sujal S.* [Read full review](https://www.g2.com/survey_responses/sleekflow-review-13065757) --- **"[SleekFlow Streamlined Our DMs and Boosted Productivity](https://www.g2.com/survey_responses/sleekflow-review-12673937)"** **Rating:** 5.0/5.0 stars *— Yik Wang C.* [Read full review](https://www.g2.com/survey_responses/sleekflow-review-12673937) --- #### What Are G2 Users Discussing About SleekFlow? - [What is SleekFlow used for?](https://www.g2.com/discussions/what-is-sleekflow-used-for) ### 17. [Productsup](https://www.g2.com/products/productsup/reviews) Productsup is a global leader in enterprise feed management and product content syndication. Founded in 2010 and headquartered in Berlin, Germany, the company operates across major markets including the US, UK, Germany, the Netherlands, and Australia. Trusted by more than 1,000 businesses—among them global giants like L'Oréal, ALDI, Sephora, and PUMA—Productsup processes more than 2 trillion products each month, surpassing the monthly data requests handled by Google Search. Privately held and backed by leading investors, such as Nordwind Capital and Bregal Milestone, Productsup empowers enterprise-level businesses to meet the demands of modern commerce with speed, agility, and precision. The Productsup platform powers the entire product content journey—from onboarding and standardizing supplier data to optimizing and syndicating content across more than 2,500 channels, including marketplaces, retailers, social media platforms, and data pools. Designed for complex, global operations, the platform supports multi-language, multi-brand, and multi-geo requirements, offering unmatched scalability and performance. Core use cases include feed management for advertising, marketplace integration, supplier onboarding, and product content syndication. With deep integrations to channels like Amazon, Meta, TikTok, and Google, along with AI-driven workflows, customizable automation, and real-time analytics, Productsup helps businesses scale efficiently while ensuring high-quality, channel-ready content. Productsup solves one of the most pressing challenges in digital commerce: delivering consistent, engaging product experiences across every customer touchpoint. By centralizing all feed management and syndication operations into a single platform, it accelerates time-to-market, reduces operational costs, increases ROI, and expands global reach. Whether managing millions of SKUs or launching products across dozens of countries, businesses rely on Productsup to maintain data accuracy, brand consistency, and performance agility. As the only platform supporting all major use cases in one solution, Productsup offers a strategic advantage for businesses aiming to thrive in an increasingly complex and fragmented commerce landscape. **Average Rating:** 4.4/5.0 **Total Reviews:** 32 **How Do G2 Users Rate Productsup?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.2/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Productsup?** - **Seller:** [Productsup](https://www.g2.com/sellers/productsup) - **Company Website:** https://www.productsup.com/?utm_campaign=11835248-2025-G2-profile&utm_source=G2 - **Year Founded:** 2010 - **HQ Location:** Berlin, Germany - **Twitter:** @productsup (1,051 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/productsup/posts/?feedView=all (210 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 45% Enterprise, 33% Mid-Market #### What Are Productsup's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Data Management (3 reviews) - Helpful (3 reviews) - Response Time (3 reviews) - Time-saving (3 reviews) **Cons:** - Missing Features (2 reviews) - Slow Loading (2 reviews) - Slow Performance (2 reviews) - Complexity (1 reviews) - Complex System Design (1 reviews) ### What Do G2 Reviewers Say About Productsup? *AI-generated summary from verified user reviews* **Pros:** - Users love the **easy-to-use interface** of Productsup, facilitating efficient data management and quick updates. - Users value the **efficient data management** capabilities of Productsup, enhancing their workflow and ensuring consistent product information. - Users appreciate the **helpfulness of Productsup** , enjoying its user-friendly interface and excellent support for data management. - Users appreciate the **quick response time** of Productsup's support team, enhancing their overall experience and productivity. - Users find ProductsUp to be a **time-saving solution** , effectively streamlining product management and enhancing productivity. **Cons:** - Users find the **lack of individual export scheduling** and slow processing during operations frustrating and limiting. - Users experience **slow loading** times when processing large data volumes, occasionally interrupting workflow and productivity. - Users report **slow performance** during data processing, especially with large accounts, leading to frustrating wait times. - Users experience **slowness during processing** with Productsup, leading to frustrating delays in their workflow. - Users experience **slow performance** during data processing, particularly with complex accounts, impacting workflow efficiency. #### What Are Recent G2 Reviews of Productsup? **"[Effortless Data Management with Stellar Support](https://www.g2.com/survey_responses/productsup-review-13035827)"** **Rating:** 5.0/5.0 stars *— Johannes Sælsen N.* [Read full review](https://www.g2.com/survey_responses/productsup-review-13035827) --- **"[Reliable & scalable datafeed management for any type of e-commerce purpose](https://www.g2.com/survey_responses/productsup-review-13116824)"** **Rating:** 5.0/5.0 stars *— Verified User in Building Materials* [Read full review](https://www.g2.com/survey_responses/productsup-review-13116824) --- #### What Are G2 Users Discussing About Productsup? - [What is feed management?](https://www.g2.com/discussions/what-is-feed-management) - [What does GoDataFeed do?](https://www.g2.com/discussions/productsup-what-does-godatafeed-do) - [Who owns Productsup?](https://www.g2.com/discussions/who-owns-productsup) ### 18. [Syncware](https://www.g2.com/products/syncware-syncware/reviews) Automation software to sync orders, shipments, and inventory for multi-channel consumer product brands **Average Rating:** 4.5/5.0 **Total Reviews:** 54 **How Do G2 Users Rate Syncware?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Syncware?** - **Seller:** [Syncware](https://www.g2.com/sellers/syncware-658acaa5-cb1b-4ed7-be67-52307277b04d) - **Year Founded:** 2006 - **HQ Location:** Park City, US - **LinkedIn® Page:** https://www.linkedin.com/company/getsyncware (18 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 2% Mid-Market #### What Are Syncware's Pros and Cons? **Pros:** - Customer Support (9 reviews) - Solutions (8 reviews) - Ease of Use (6 reviews) - Helpful (5 reviews) - Order Management (4 reviews) **Cons:** - Billing Issues (3 reviews) - Expensive (3 reviews) - Extra Charges (3 reviews) - Manual Processes (3 reviews) - Order Management Issues (3 reviews) ### What Do G2 Reviewers Say About Syncware? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **immediate responsiveness** of Syncware's customer support, ensuring smooth operations even under pressure. - Users value the **immediate responsiveness** of Syncware's team, appreciating their attention to detail and effective problem-solving. - Users find Syncware's interface to be **super easy to use** , making the experience seamless and enjoyable. - Users commend the **exceptional customer service** from Syncware, highlighting responsiveness and helpfulness that enhance their experience. - Users commend **responsiveness and efficiency** of Syncware's order management, ensuring smooth fulfillment even during high demand. **Cons:** - Users report significant **billing issues** with Syncware, including overcharges and unclear invoicing processes that cause frustration. - Users feel that Syncware is **overpriced** , facing high costs with inadequate service and support in recent times. - Users report **extra charges** that are unclear and excessive, contributing to a frustrating experience with Syncware. - Users face **excessive manual processes** due to frequent technical failures, complicating overall operations and workflow efficiency. - Users face significant **order management issues** , including unclear invoicing and difficulties in contacting customer support. #### What Are Recent G2 Reviews of Syncware? **"[Easiest way to stand up your fulfillment when launching an E-commerce business](https://www.g2.com/survey_responses/syncware-review-7227614)"** **Rating:** 5.0/5.0 stars *— Anne M.* [Read full review](https://www.g2.com/survey_responses/syncware-review-7227614) --- **"[The Best For A New Company](https://www.g2.com/survey_responses/syncware-review-8159241)"** **Rating:** 4.0/5.0 stars *— Mikey G.* [Read full review](https://www.g2.com/survey_responses/syncware-review-8159241) --- ### 19. [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) Magento Open Source is a robust, PHP-based e-commerce platform that empowers businesses to create and manage online stores with flexibility and control. Initially developed by Varien Inc. and now maintained by Adobe Inc., it offers a comprehensive suite of tools for merchants to build customized digital storefronts. With its modular architecture, Magento Open Source supports extensive customization, allowing businesses to tailor their online presence to meet specific needs. The platform's scalability makes it suitable for a wide range of enterprises, from small startups to large multinational corporations. Key Features and Functionality: - Catalog Management: Supports various product types, including simple, configurable, grouped, bundled, and virtual products, enabling merchants to manage extensive inventories efficiently. - Promotions and Pricing: Offers advanced pricing rules and promotions, such as discounts, coupons, and special offers, to enhance customer engagement and boost sales. - Search Engine Optimization (SEO): Provides tools to optimize product pages and content for search engines, improving visibility and driving organic traffic. - Progressive Web Application (PWA) Support: Facilitates the development of PWAs, ensuring fast, responsive, and app-like experiences for users across various devices. - Extension Marketplace: Access to a vast marketplace of third-party extensions and templates allows for further customization and functionality enhancements. Primary Value and Solutions: Magento Open Source addresses the need for a flexible and scalable e-commerce solution that can adapt to the unique requirements of diverse businesses. By offering a customizable platform with a rich set of features, it enables merchants to create engaging and personalized shopping experiences for their customers. The open-source nature of Magento fosters a collaborative community, providing continuous improvements, security updates, and a wealth of resources for users. This ensures that businesses can maintain a competitive edge in the ever-evolving digital marketplace. **Average Rating:** 4.0/5.0 **Total Reviews:** 235 **How Do G2 Users Rate Magento Open Source?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.9/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Magento Open Source?** - **Seller:** [Adobe](https://www.g2.com/sellers/adobe) - **Year Founded:** 1982 - **HQ Location:** San Jose, CA - **Twitter:** @Adobe (956,842 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1480/ (42,087 employees on LinkedIn®) - **Ownership:** NASDAQ:ADBE **Who Uses This Product?** - **Who Uses This:** Web Developer, Owner - **Top Industries:** Information Technology and Services, Retail - **Company Size:** 65% Small-Business, 28% Mid-Market #### What Are Magento Open Source's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Customizability (7 reviews) - Customization (7 reviews) - E-commerce Services (6 reviews) - Flexibility (6 reviews) **Cons:** - Learning Curve (8 reviews) - Developer Dependency (5 reviews) - Expensive (4 reviews) - High Complexity (4 reviews) - Complex Implementation (3 reviews) ### What Do G2 Reviewers Say About Magento Open Source? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Magento Open Source, benefiting from its user-friendly interface and extensive features. - Users appreciate the **high customizability** of Magento Open Source, enabling tailored solutions for their specific eCommerce needs. - Users value the **high customizability** of Magento Open Source, appreciating its simplicity and robust base features for various applications. - Users value the **flexibility and customizability** of Magento Open Source for creating tailored eCommerce solutions. - Users value the **flexibility** of Magento Open Source, enabling personalized development and customization for their online stores. **Cons:** - Users find the **steep learning curve** of Magento Open Source challenging, especially for those new to development. - Users find **developer dependency** burdensome, requiring assistance for basic changes and handling maintenance issues during upgrades. - Users express frustration over the **expensive maintenance costs** of Magento Open Source, impacting their business sustainability. - Users often face **high complexity** , requiring significant effort and resources to effectively utilize Magento Open Source. - Users find the **complex implementation** of Magento Open Source challenging and requiring significant developer support. #### What Are Recent G2 Reviews of Magento Open Source? **"[Full Control for Multi-Market E-commerce](https://www.g2.com/survey_responses/magento-open-source-review-12548140)"** **Rating:** 5.0/5.0 stars *— Yelsy M A.* [Read full review](https://www.g2.com/survey_responses/magento-open-source-review-12548140) --- **"[Best Open-Source eCommerce Platform—Payments, Shipping, and Analytics Ready](https://www.g2.com/survey_responses/magento-open-source-review-12727185)"** **Rating:** 5.0/5.0 stars *— Danish A.* [Read full review](https://www.g2.com/survey_responses/magento-open-source-review-12727185) --- #### What Are G2 Users Discussing About Magento Open Source? - [What is Magento Open Source used for?](https://www.g2.com/discussions/what-is-magento-open-source-used-for) - 2 comments - [What is the difference between Magento Open Source and Magento commerce?](https://www.g2.com/discussions/what-is-the-difference-between-magento-open-source-and-magento-commerce) - [Is Magento open source free?](https://www.g2.com/discussions/is-magento-open-source-free) - 1 comment - [How use Magento open source?](https://www.g2.com/discussions/how-use-magento-open-source) - [What is Magento open source?](https://www.g2.com/discussions/what-is-magento-open-source) ### 20. [Emporix](https://www.g2.com/products/emporix/reviews) Emporix is a next-generation commerce platform designed to orchestrate and automate complex, process-driven commerce needs for B2B and sophisticated B2C businesses. This innovative platform addresses the challenges faced by modern enterprises in managing intricate workflows, enabling them to streamline operations and enhance overall efficiency. At the core of Emporix lies the AI-driven Orchestration Engine, a no-code layer that simplifies the creation and management of workflows, significantly reducing the reliance on custom coding. Emporix caters to a diverse range of businesses, particularly those with intricate operational requirements. Its target audience includes leading brands and organizations that require robust solutions for managing real-time inventory visibility, experience management, and back-office processes such as invoice reconciliation. By automating these critical workflows, Emporix allows businesses to focus on their core competencies while ensuring that their commerce operations run smoothly and efficiently. The platform's integration capabilities are a notable feature, as it seamlessly connects with modern technologies like Storyblok, Alokai, Algolia and more than 1,700 other systems. This interoperability enhances operational efficiency, lowers costs, and optimizes the customer experience by providing a cohesive ecosystem for commerce activities. Businesses can leverage these integrations to create a more responsive and agile operational framework, allowing them to adapt to changing market demands and customer expectations. Emporix also emphasizes rapid time-to-value, ensuring that clients can implement the platform with minimal disruption to their existing operations. The composable architecture enables organizations to adopt a flexible and scalable infrastructure, making it particularly suitable for companies facing complex operational demands. This adaptability allows businesses to evolve their commerce strategies without being hindered by rigid systems, fostering innovation and growth. Overall, Emporix stands out in the commerce platform category by offering a comprehensive solution that combines orchestration, automation, and integration. Its unique features empower businesses to navigate the complexities of modern commerce while enhancing operational efficiency and customer satisfaction. **Average Rating:** 4.7/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Emporix?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.4/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.0/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Emporix?** - **Seller:** [emporix](https://www.g2.com/sellers/emporix) - **Year Founded:** 2015 - **HQ Location:** Stuttgart, DE - **LinkedIn® Page:** https://www.linkedin.com/company/emporix/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 67% Small-Business, 26% Mid-Market #### What Are Emporix's Pros and Cons? **Pros:** - Customizability (2 reviews) - Customization (2 reviews) - E-commerce Integration (2 reviews) - Features (2 reviews) - Flexibility (2 reviews) **Cons:** - API Limitations (1 reviews) - Complex Setup (1 reviews) - Difficult Customization (1 reviews) - Difficult Learning Curve (1 reviews) - Difficult Setup (1 reviews) ### What Do G2 Reviewers Say About Emporix? *AI-generated summary from verified user reviews* **Pros:** - Users love the **customizability** of Emporix, enabling tailored solutions that adapt to unique business needs and growth. - Users value the **customization options** in Emporix, allowing tailored solutions that adapt to specific business needs. - Users praise the **flexible eCommerce integration** of Emporix, enabling tailored solutions for diverse business needs. - Users appreciate the **flexibility and scalability** of Emporix, enabling tailored eCommerce solutions for diverse business needs. - Users love the **flexibility** of Emporix, enabling tailored solutions that grow seamlessly with their business needs. **Cons:** - Users face a **learning curve with API limitations** , requiring a tech-savvy team for optimal setup and usage. - Users find the **complex setup** of Emporix challenging, particularly for small businesses and requiring extensive expertise. - Users find the **difficult customization** of Emporix frustrating, as navigation lacks intuitive back options. - Users find a **difficult learning curve** with Emporix, requiring tech-savvy teams for effective setup and use. - Users find the **difficult setup** challenging, requiring time and tech expertise to fully utilize Emporix's flexibility. #### What Are Recent G2 Reviews of Emporix? **"[Very intuitive for a new user after initial setup](https://www.g2.com/survey_responses/emporix-review-10520791)"** **Rating:** 4.5/5.0 stars *— Shalini S.* [Read full review](https://www.g2.com/survey_responses/emporix-review-10520791) --- **"[My Authentic Review for Emporix](https://www.g2.com/survey_responses/emporix-review-10627333)"** **Rating:** 5.0/5.0 stars *— Fadia F.* [Read full review](https://www.g2.com/survey_responses/emporix-review-10627333) --- #### What Are G2 Users Discussing About Emporix? - [What is emporix used for?](https://www.g2.com/discussions/what-is-emporix-used-for) - 1 comment ### 21. [ChannelApe](https://www.g2.com/products/channelape/reviews) Strategic Inventory Management Software for Commerce Three core products: 1. Insights - Dashboard, Reports and Alerts built for Omnichannel Brands Know exactly what you have where and why. Business Intelligence built for commerce. Reports around orders, fulfillments, inventory, and product performance. 2. Workflows Workflows brings a drag-n-drop UI and message based integration workflows to your fingertips. No more "black-box" integration. Simplify end-to-end integration using a library of prebuilt industry workflows to rapidly connect external trading partners with all your files, apps, and processes. 3. Playbook Library of inventory orchestration rules will help you automate things like presell, reserves, effective and expirations. Order orchestration rules with things like fraud filtering, VIP tags, routing, split-shipping, label selection, maturity periods, order edits, per channel shipment rules, and so much more. **Average Rating:** 4.8/5.0 **Total Reviews:** 11 **How Do G2 Users Rate ChannelApe?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind ChannelApe?** - **Seller:** [ChannelApe](https://www.g2.com/sellers/channelape) - **Year Founded:** 2017 - **HQ Location:** New York, NY - **Twitter:** @ChannelApe (727 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4985254/ (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 91% Small-Business, 9% Mid-Market #### What Are Recent G2 Reviews of ChannelApe? **"[We Couldn't Have Done It Without ChannelApe](https://www.g2.com/survey_responses/channelape-review-333661)"** **Rating:** 5.0/5.0 stars *— Ilya F.* [Read full review](https://www.g2.com/survey_responses/channelape-review-333661) --- **"[Great communicators and willing to help with anything](https://www.g2.com/survey_responses/channelape-review-333718)"** **Rating:** 5.0/5.0 stars *— Tyler H.* [Read full review](https://www.g2.com/survey_responses/channelape-review-333718) --- #### What Are G2 Users Discussing About ChannelApe? - [What is ChannelApe used for?](https://www.g2.com/discussions/what-is-channelape-used-for) ### 22. [Pipe17](https://www.g2.com/products/pipe17/reviews) Pipe17 is the AI-Native Order Operations Platform that unifies orders, inventory, products and fulfillments across selling channels (DTC, B2B, retail and agentic), ERPs and fulfillment locations. Backed by GLP Capital, LFX Ventures and Blumberg Capital, Pipe17 helps innovative brands like Allbirds, Wyze and MaryRuth Organics, and leading 3PLs like FedEx, Radial and Ryder eliminate operational chaos, accelerate time-to-market and scale profitably. **Average Rating:** 4.6/5.0 **Total Reviews:** 29 **How Do G2 Users Rate Pipe17?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.4/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.3/10 (Category avg: 10/10) **Who Is the Company Behind Pipe17?** - **Seller:** [Pipe17](https://www.g2.com/sellers/pipe17) - **Year Founded:** 2019 - **HQ Location:** Seattle, US - **Twitter:** @Pipe17Inc (277 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/Pipe17 (67 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Consumer Goods, Retail - **Company Size:** 69% Small-Business, 28% Mid-Market #### What Are Pipe17's Pros and Cons? **Pros:** - Order Management (8 reviews) - Customer Support (7 reviews) - Easy Integrations (7 reviews) - Ease of Use (5 reviews) - Inventory Management (5 reviews) **Cons:** - Expensive (3 reviews) - Difficult Customization (2 reviews) - Pricing Issues (2 reviews) - Software Bugs (2 reviews) - Technical Issues (2 reviews) ### What Do G2 Reviewers Say About Pipe17? *AI-generated summary from verified user reviews* **Pros:** - Users love the **easy setup and powerful order routing** of Pipe17, making multi-platform management effortless and efficient. - Users praise the **amazing customer support** of Pipe17, highlighting prompt responses and detailed assistance throughout integration. - Users love the **easy integrations** of Pipe17, enabling quick setup with various platforms and seamless order management. - Users find Pipe17 to be **very easy to use** , appreciating its straightforward integration and helpful support. - Users appreciate the **flexible inventory management** of Pipe17, allowing seamless integration across multiple e-commerce platforms. **Cons:** - Users note that Pipe17 is **expensive** , raising concerns about its affordability and value compared to other connectors. - Users find **difficult customization** options in Pipe17, leading to a need for better user-friendly solutions. - Users find the **pricing slightly high** , especially in Asian countries, suggesting a need for varied pricing models. - Users report persistent **software bugs** in Pipe17, leading to inconsistent support and operational challenges with ERP integration. - Users face **technical issues** with Pipe17, including inconsistent support and bugs affecting ERP integrations and inventory management. #### What Are Recent G2 Reviews of Pipe17? **"[The ultimate answer for data connectivity and order routing](https://www.g2.com/survey_responses/pipe17-review-10843925)"** **Rating:** 5.0/5.0 stars *— Dan K.* [Read full review](https://www.g2.com/survey_responses/pipe17-review-10843925) --- **"[Spreadsheet Killer](https://www.g2.com/survey_responses/pipe17-review-11357250)"** **Rating:** 5.0/5.0 stars *— Victoria S.* [Read full review](https://www.g2.com/survey_responses/pipe17-review-11357250) --- #### What Are G2 Users Discussing About Pipe17? - [What is Pipe17 used for?](https://www.g2.com/discussions/what-is-pipe17-used-for) ### 23. [Luminous](https://www.g2.com/products/luminous/reviews) The go-to operating system for ecommerce brands. Most ecommerce solutions are either poorly built online tools with no support or ultra-expensive ERPs that are full of unnecessary features. In between that is Luminous, the first system made for the unmet needs of ecommerce operations and inventory. With Luminous, you can: Easily stay in stock on your hottest-selling SKUs Seamlessly manage and replenish your 3PL and FBA warehouses Eliminate manual EDI processes and cancel SPS commerce Smooth specialty wholesale flow that links to your accounting and warehouse systems Fail-proof processes for going from DTC to wholesale, or vice versa Effortless order processing and fulfillment Pay only for features you need. Integrate with everything else. **Average Rating:** 4.8/5.0 **Total Reviews:** 22 **How Do G2 Users Rate Luminous?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.4/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.4/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Luminous?** - **Seller:** [Luminous](https://www.g2.com/sellers/luminous) - **Year Founded:** 2021 - **HQ Location:** Everett, WA - **LinkedIn® Page:** https://www.linkedin.com/company/joinluminous/ (65 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 86% Small-Business, 9% Mid-Market #### What Are Luminous's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Customer Support (2 reviews) - Onboarding (2 reviews) - Clarity (1 reviews) - Customizability (1 reviews) **Cons:** - Not User-Friendly (2 reviews) - Challenges in Usage (1 reviews) - Complexity (1 reviews) - Difficult Learning (1 reviews) - Difficult Navigation (1 reviews) ### What Do G2 Reviewers Say About Luminous? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Luminous, appreciating its user-friendly onboarding and excellent support services. - Users appreciate the **amazing customer support** from Luminous, enhancing the overall experience with quick troubleshooting and customizations. - Users commend the **clear and thorough onboarding process** of Luminous, enabling easy adaptation for diverse client needs. - Users value the **extremely clear onboarding process** of Luminous, making it easy to understand and use. - Users value the **customizability** of Luminous, easily tailoring it for various clients' unique workflows and needs. **Cons:** - Users find Luminous to be **not user-friendly** , especially for complex systems with unclear error messaging during setup. - Users face **challenges in usage** with Luminous, particularly when managing complex systems due to unclear error messaging. - Users find Luminous to be **complex and user-unfriendly** , especially when integrating diverse business functions and systems. - Users experience a **difficult learning curve** initially, but eventually adapt to Luminous's capabilities and automation features. - Users find Luminous has **difficult navigation** , struggling with complex business functions and unclear error messaging. #### What Are Recent G2 Reviews of Luminous? **"[Solid platform for scaling brands — we recommend it to almost every client](https://www.g2.com/survey_responses/luminous-review-11233925)"** **Rating:** 5.0/5.0 stars *— Blair F.* [Read full review](https://www.g2.com/survey_responses/luminous-review-11233925) --- **"[I would highly recommend!](https://www.g2.com/survey_responses/luminous-review-9743402)"** **Rating:** 5.0/5.0 stars *— Amanda E.* [Read full review](https://www.g2.com/survey_responses/luminous-review-9743402) --- ### 24. [Shopware](https://www.g2.com/products/shopware/reviews) Shopware is the open and intelligent commerce platform built for the era of Agentic, Complex, and B2B Commerce. With Agentic Commerce, Shopware is shaping the next stage of intelligent retail - where AI amplifies creativity, automates routine tasks, and enhances discovery and personalization by delivering intelligent experiences and giving you full control of your brand and data. Complex Commerce defines how Shopware handles scale, architecture, and adaptability. Whether you operate in SaaS, PaaS, your cloud, or through our Community Edition, Shopware gives you unmatched freedom to innovate. Its modular, API-first foundation simplifies integrations, multi-store management, and global growth. Trusted by 55,000+ brands, Shopware delivers the freedom and power for businesses to innovate fast and scale confidently and to adapt to what’s next. **Average Rating:** 4.2/5.0 **Total Reviews:** 195 **How Do G2 Users Rate Shopware?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 7.9/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 6.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Shopware?** - **Seller:** [Shopware](https://www.g2.com/sellers/shopware) - **Company Website:** https://www.shopware.com - **Year Founded:** 2000 - **HQ Location:** Schöppingen - **Twitter:** @shopware (6,237 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shopware-ag/ (426 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Retail, Consumer Goods - **Company Size:** 66% Small-Business, 29% Mid-Market #### What Are Shopware's Pros and Cons? **Pros:** - Customizability (10 reviews) - Ease of Use (10 reviews) - Features (10 reviews) - Customization (9 reviews) - Easy Integration (8 reviews) **Cons:** - Expensive (5 reviews) - Update Issues (5 reviews) - Complex Setup (4 reviews) - Learning Curve (4 reviews) - Slow Performance (4 reviews) ### What Do G2 Reviewers Say About Shopware? *AI-generated summary from verified user reviews* **Pros:** - Users value the **extensive customizability** of Shopware, enjoying its flexibility and ease of integration for their needs. - Users appreciate the **ease of use** with Shopware, benefiting from its simple UI and customization features. - Users praise Shopware for its **exceptional customer support** and **intuitive, adaptable features** enhancing online store management. - Users value the **easy customization** capabilities of Shopware, enhancing their experience with seamless integration and personalization. - Users value the **easy integration** features of Shopware, enhancing efficiency and streamlining online store management. **Cons:** - Users find Shopware **expensive** due to additional costs for plugins and complex features needed for effective use. - Users often face **update issues** that can cause incompatibilities and require extensive adjustments, complicating the experience. - Users find the **complex setup** of Shopware challenging, often needing developer help for advanced features and integrations. - Users find the **learning curve steep** due to complex setups and reliance on developer resources for advanced features. - Users find the **slow performance** of Shopware frustrating, especially when working with large datasets and after cleaning devices. #### What Are Recent G2 Reviews of Shopware? **"[We have developed into a large company and market leader in our industry with Shopware.](https://www.g2.com/survey_responses/shopware-review-11910259)"** **Rating:** 5.0/5.0 stars *— Nicola N.* [Read full review](https://www.g2.com/survey_responses/shopware-review-11910259) --- **"[Shopware Simplifies E-Commerce with Extensive Features](https://www.g2.com/survey_responses/shopware-review-12304437)"** **Rating:** 5.0/5.0 stars *— Rahul .* [Read full review](https://www.g2.com/survey_responses/shopware-review-12304437) --- #### What Are G2 Users Discussing About Shopware? - [Is Shopware good?](https://www.g2.com/discussions/is-shopware-good) - 2 comments - [Why choose Shopware?](https://www.g2.com/discussions/shopware-why-choose-shopware) - [Why choose Shopware?](https://www.g2.com/discussions/why-choose-shopware) - 1 comment - [What is Shopware built on?](https://www.g2.com/discussions/shopware-what-is-shopware-built-on) - 1 comment - [What is Shopware built on?](https://www.g2.com/discussions/what-is-shopware-built-on) - 2 comments ### 25. [Fynd](https://www.g2.com/products/fynd/reviews) Fynd is an AI-native retail technology platform powering end-to-end commerce for 2,300+ brands across India and global markets. From storefronts and in-store retail to supply chain, marketplaces, and AI — Fynd gives businesses a unified operating system to launch faster, sell smarter, and scale with confidence across D2C, B2B, and quick commerce models. Storefront Builder Fynd's no-code storefront builder lets brands launch high-converting e-commerce websites, B2B portals, and quick commerce storefronts in minutes — with drag-and-drop design tools, pre-built themes, AI-generated product descriptions, built-in SEO, 50+ payment gateways, and integrations with Amazon, Flipkart, Myntra, ONDC, and Google LIA. Every storefront is mobile-responsive and backed by an integrated OMS and delivery infrastructure. Retail Solutions Fynd powers omnichannel in-store experiences through a full suite of retail tools: a cloud-based POS for billing and mobile checkout, Endless Aisle for selling beyond shelf inventory, Clienteling for personalised associate-driven customer engagement, self-service Kiosks, and a Loyalty programme to drive repeat purchases — all connected to a single inventory layer. Supply Chain Fynd's supply chain stack covers the full fulfilment journey. The Order Management System (OMS) centralises orders across channels with smart routing and real-time tracking. The Warehouse Management System (WMS) keeps inventory organised and accessible. The Transport Management System (TMS) manages last-mile delivery and fleet operations. Together, they handle 350,000+ orders per hour at peak scale. Marketplace — Konnect & AI PIM Fynd Konnect enables seamless multi-marketplace selling, syncing inventory and orders across platforms from a single dashboard. Fynd's AI-powered PIM (Product Information Management) enriches, standardises, and distributes product catalogues across e-commerce, marketplaces, and POS — with bulk editing, attribute management, and multichannel sync. AI Solutions Fynd's AI layer includes: Kaily, an AI commerce agent for automated customer conversations, product discovery, and post-purchase support; Boltic, an AI workflow automation engine that eliminates repetitive operations like inventory sync, order allocation, and refunds without coding; GlamAR, an augmented reality try-on solution for fashion and beauty; and Snap, an AI photoshoot tool that generates professional-grade product imagery at scale. Trusted by JioMart, Adidas, Puma, and 2,300+ brands, Fynd is built on infrastructure that handles 300M+ shoppers — delivering enterprise-grade reliability to businesses of every size. **Average Rating:** 4.4/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Fynd?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.1/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.2/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind Fynd?** - **Seller:** [Fynd](https://www.g2.com/sellers/fynd) - **Year Founded:** 2012 - **HQ Location:** Mumbai, IN - **LinkedIn® Page:** https://www.linkedin.com/company/fynd-shopsense/ (1,237 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 43% Small-Business, 30% Enterprise #### What Are Recent G2 Reviews of Fynd? **"[Greatest of all the application](https://www.g2.com/survey_responses/fynd-review-8224507)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/fynd-review-8224507) --- **"[Good pre launch. Challenges in between, back to a smooth experience lately.](https://www.g2.com/survey_responses/fynd-review-6488314)"** **Rating:** 4.5/5.0 stars *— Deepak M.* [Read full review](https://www.g2.com/survey_responses/fynd-review-6488314) --- #### What Are G2 Users Discussing About Fynd? - [What is Fynd used for?](https://www.g2.com/discussions/what-is-fynd-used-for) ## What Is Omnichannel Commerce Software? [Commerce Software](https://www.g2.com/categories/commerce) ## What Software Categories Are Similar to Omnichannel Commerce Software? - [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) - [Catalog Management Software](https://www.g2.com/categories/catalog-management) - [Order Management Software](https://www.g2.com/categories/order-management) - [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail) - [Inventory Control Software](https://www.g2.com/categories/inventory-control-software) - [Retail Distributed Order Management Systems](https://www.g2.com/categories/retail-distributed-order-management-systems) - [Online Marketplace Optimization Tools](https://www.g2.com/categories/online-marketplace-optimization-tools)