G2

Mike Z.

Marketing/Technical Specialist

Small-Business (50 or fewer emp.)

10/10/2023

"Best Commerce must have already been taken."

5/5

What do you like best about BigCommerce?

The User-Friendly interface has been updated to be even more robust than it already was. Grouping customers, utilizing those groups for promotions, shipping and price lists has never been easier. This will come in handy on the B2B side as well so different price sheets can reflect for the customer groups. Promotions can now be targeted to help drive specials for groups. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Big Commerce does come with certain levels and is more geared towards enterprise or larger catalog stores. They have several integrations that help make add-ons easier in the App Store, but it seems like in smaller businesses might not have the resources to add these integration causing pricing to be higher than they maybe able to afford. Enterprise level comes with dedicated support specialists, but from what I can tell the smaller packages do not, which can be hard for people wanting to test the waters. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

The look and feel of BC is easier to control. Do you want to change the way an address field looks? You can do that.

You want a 1-step checkout, which can happen with a few changes without going to a developer. This speeds up the overall function of the e-commerce store making it on par with several other competitors. Review collected by and hosted on G2.com.