--- title: Webgility Reviews meta_title: 'Webgility Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 378 reviews by the users' company size, role or industry to find out how Webgility works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 378 scale: '5' date_modified: '2026-07-13' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Webgility Reviews **Vendor:** Webgility **Category:** [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail) **Average Rating:** 4.6/5.0 **Total Reviews:** 378 ## About Webgility Streamline your ecommerce operations with Webgility by automatically syncing your sales, inventory, and orders across multiple platforms directly into QuickBooks. Manage your entire business from one dashboard, ensuring real-time accuracy and efficiency, while reducing manual tasks and preventing stock issues. Empower your business to stay ahead and scale effortlessly with seamless integration and powerful automation. Automation syncs ecommerce data (shipping, purchasing, inventory, pricing, and more) across your sales channels and downloads accounting data (tax, customer, and order details) to your QuickBooks automatically and securely. This process virtually eliminates time-consuming manual data entry to reduce costly errors. Never worry about bookkeeping accuracy, adopt new sales channels and strategies, find new customers, and sell more with confidence, knowing you can sort tax revenue across jurisdictions automatically and don’t have to spend more time on order management. Plus, Webgility compiles all your store, order, COGS, and performance data in one place. Easy-to-read analytics dashboards give you deeper insights into profitability, sales, settlements, and product performance. Over time, you can analyze seasonality trends and forecast sales and inventory. Review sales performance, sales trends, and best- and lowest-selling products by channel, and more. Webgility launched in 2007. Today, it’s the No. 1 integration for QuickBooks users, serving over 5,000 businesses and processing over 100 million transactions annually. All plans include free five-star support and onboarding. \>\>Save time and money\<\< Automation reduces overhead and labor costs, so you can adapt faster and focus on your growth. \>\>Connect your ecommerce systems\<\< Webgility integrates with over 50 ecommerce platforms, including Shopify, Amazon, eBay, Walmart, Etsy, and Wix. \>\>Analyze and forecast performance Dive deeper into profitability, settlements, and sales performance for a complete view of your business. \>\>Eliminate manual data entry\<\< Webgility records your online income, transactions, sales tax, and fees in your accounting platform automatically. \>\>Keep your books current\<\< Transactions and payouts record in real time, so your books never fall behind. \>\>Close your books quickly\<\< Accounts neatly match bank deposits, so you or your accountant can close the books quickly every month. \>\>Organize tax revenue automatically\<\< Webgility collects and records sales tax from all sales and organizes it by jurisdiction in your accounting platform for easy filing. \>\>Never oversell inventory\<\< Manage pricing and inventory across your sales channels and your accounting software automatically. \>\>Improve operational efficiency\<\< Automate purchasing, fulfillment, returns, refunds, and other workflows to improve operational efficiency. \>\>Manage your ecommerce business from one place\<\< Improve organization and never toggle between sales, payment, and shipping platforms again. \>\>Stay compliant\<\< All accounting entries are compliant and tagged, so you can easily audit and roll back changes. \>\>Collaborate with ease\<\< Easily share your account with your bookkeeper, accountant, or outsourced accounting firm. \>\>Track expenses accurately\<\< Get a closer look at marketplace, payment, and shipping fees, and identify more ways to save. \>\>Customize to meet your needs\<\< Personalize your Webgility settings by sales channel with field-level mapping control. ## Webgility Pros & Cons **What users like:** - Users highlight Webgility's **exceptional customer support** , praising their knowledgeable and responsive team for tailored assistance. (22 reviews) - Users find Webgility's **ease of use** exceptional for recording orders and syncing inventory efficiently. (21 reviews) - Users commend Webgility for its **exceptional customer service and knowledgeable support** , enhancing their operational efficiency significantly. (16 reviews) - Users love the **easy integration** with QuickBooks and other platforms, streamlining order management effortlessly. (13 reviews) - Users love the **automation** in Webgility, streamlining transactions and integrating seamlessly with platforms like QuickBooks. (12 reviews) - Users value the **easy integrations** of Webgility, simplifying order recording and enhancing productivity significantly. (12 reviews) - Users value the **time-saving features** of Webgility, significantly reducing their accounting team's workload each week. (12 reviews) - Order Management (11 reviews) - Users appreciate the **easy setup** of Webgility, making integration and order recording a breeze. (10 reviews) - Expertise (8 reviews) **What users dislike:** - Users express the need for **improved sync frequency** and longer onboarding sessions for a better Webgility experience. (6 reviews) - Users note the **missing feature** of a default warehouse selection, limiting Webgility's usability for some customers. (4 reviews) - Users face **syncing issues** with Webgility, particularly with limited synchronization features across sales channels. (4 reviews) - Users find the **complex interface** challenging, especially during initial setup, but support is available for guidance. (3 reviews) - Users find the **difficult setup** of Webgility challenging, especially for beginners unfamiliar with ecommerce tools. (3 reviews) - Integration Issues (3 reviews) - Users express frustration with **poor customer support** , highlighting long wait times and difficulties in resolving issues effectively. (3 reviews) - Users find the **complex setup** challenging, especially without prior experience or additional guidance during onboarding. (2 reviews) - Users find the **dashboard usability lacking** , particularly noting difficulty locating the button after logging in. (2 reviews) - Feature Issues (2 reviews) ## Webgility Reviews ### 1. The Tough Time Helper!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2022 **What do you like best about Webgility?** We have recently migrated to the new and updated SERVER 2019 and where we were facing issues while installing the SQL server as it was giving us an error. A person from the technical team called me and resolved the issue. Not only did he resolve the issue but helped in connecting to our store and our Quick Books as well. Apart from that he also informed us about the issues we have with our new server computer and where to get it resolved. **What do you dislike about Webgility?** There is nothing to dislike in the service he provided. I didn't find anything to dislike in his server throughout the call or session. **What problems is Webgility solving and how is that benefiting you?** We have recently migrated to the new and updated SERVER 2019 and where we were facing issues while installing the SQL server as it was giving us an error. A person from the technical team called me and resolved the issue. Not only did he resolve the issue but helped in connecting to our store and our Quick Books as well. Apart from that he also informed us about the issues we have with our new server computer and where to get it resolved. **Official Response from Lynaia Lutes:** > Ricardo, Thank you so much for your review! We're glad we could get you set up in no time! Wishing you continued success! ### 2. Webgility- The most cost effective solution for a small - mid sized company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Webgility?** Webgility is a solution that takes out the manual process of reconciliing our 3 sales platforms to Quick Books. We do not have an Enterprise interface and Webgility is the best solution and the best price for streamlining us. We check the autmated reporing each morning and feel confident that our sales platforms are transmitting to our Quick Books. The implementation was quick, through a series of video calls with the onboarding team. Prerit was very clear and worked quickly to help us map out and explain the processes. I have had a few challenges early on and the customer support has been very quick and clear to help. The features Webgility offers is just what we need, nothing more, nothing less. **What do you dislike about Webgility?** We purchased a new server just before installing Webgility and we use QB Desktop. The challenge is that QB runs in the background and tends to bog down the server. We are still working though some mapping of taxes but it is clear on our error report to help aleviate those issues in the future. **What problems is Webgility solving and how is that benefiting you?** Webgility is a cost effective, automated solution for our multi channel E Commerce business. We could not scale up our business without this solution. **Official Response from Lynaia Lutes:** > Thank you so much for your review and kind words. We're so honored to help multichannel businesses like yours stay organized and save time. Our team is always here if you need anything. Wishing you continued success in your business! ### 3. Fine Software **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Webgility?** The Webgility interface is very straightforward and intuitive. Faizan did a wonderful job of assisting us on onboarding training. Faizan went over the following: Accounting Workflows, Workflows (manual + automated),Order downloads, Posting transactions to your accounting system, Expenses & Fees, Inventory, Syncing item quantities and prices (manual + automated), Handling multiple inventory locations, Features to minimize overselling. Coming from the "Connex for Quickbooks" application, WEBGILITY is much better overall - including PRICING. **What do you dislike about Webgility?** Ease of use and very intuitive. It does exactly what we expect it to do. **What problems is Webgility solving and how is that benefiting you?** Prior to having an integrating software, we used to do everything on Shopify manually. Webgility now handles this task. **Official Response from Lynaia Lutes:** > Joseph, Thank you so much for your kind review. We agree - our support team is the best! :) We're glad to take that manual work off your hands. Wishing you continued success! ### 4. Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Yvonne A. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Webgility?** The integration process was fairly simple. There are lots of training videos out there and it integrates with a lot of other apps. I find it pretty easy to use. The customer support was awesome and it has a ton of features. **What do you dislike about Webgility?** Haven't really found it yet. I did find the shipping option a little to expensive and had to go witho some other app. I would have preferred to use webgility for seemless ease. **What problems is Webgility solving and how is that benefiting you?** Order fullfillment is done on site, with a shipping integration and then downloaded into Quickbooks as an invoice with line items. ### 5. Love dealing with top notch professionals who give great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Webgility?** Webgility has saved us hours and hours by not having to manualy enter web sales Shopify to our financial system Quickbooks. When I first started using several years ago it was a godsend... and now with quickbooks pos hitting it's sunset I was faced with a very challenging situtation. Webgility and the folks at Webgility made it a seemless process, helped me set it up and I am extrememly thankful. It's easy to use, powerful and accurate. **What do you dislike about Webgility?** For me because I have over 44000 products I am limited with the amount of times my quickbooks financial will track so I have to get my cost of goods from shopify. A little bump, but there are so many other advantages. Thanks again. **What problems is Webgility solving and how is that benefiting you?** Data Integeration, and multi channel sales, and taxes. **Official Response from Lynaia Lutes:** > Thank you so much for your kind words and for your trust in Webgility. We're so happy that we were able to help you with the change in POS. Wishing you continued success! ### 6. Should have gotten years ago!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ben Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Webgility?** The webgility program was such a great addition to our company. It has helped stream line our order entry process which gives us more time for sales calls. Also, the ease of implemation and the customer service I received was secont to none!! **What do you dislike about Webgility?** The only compliant I have is they are in a different time zone for phone support but with the online chat most issues are usually taken care of. **What problems is Webgility solving and how is that benefiting you?** Webgility has helped so i do not have to have en emplyee manually enter orders all day. ### 7. Had to call support after reinstalling, due to a new computer. **Rating:** 5.0/5.0 stars **Reviewed by:** Marc H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Webgility?** The call went very well and they had me up and running in a matter of minutes. My issues with importing into quickbooks were resolved and I am a happy camper! **What do you dislike about Webgility?** No complaints about the software or the service **What problems is Webgility solving and how is that benefiting you?** Makes importing into quickbooks and processing shipping labels a breeze! Very Happy. This speeds up our daily order processing so I can be more productive with other aspects of our business. **Official Response from Lynaia Lutes:** > Marc - So glad Webgility is making your life a little easier so you can focus on growing your business. Thank you for your kind words. We're here if you ever need us! Wishing you continued success! ### 8. Tremendous Service and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Digisha P. | Technical Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Webgility?** - Its very easy to use and integrate. - Csutomer Support is good - Onboarding process was very nice with effective support - Given features with UI very easy to navigate and use **What do you dislike about Webgility?** - Sometimes support answeres get delayed due to some reasons , but once we have it, Evrything seems good. **What problems is Webgility solving and how is that benefiting you?** - Easy Orders and Csutomer Synchronisation - Very User Freindly - Easy Products sync and mapping - Walk-in-customer Management This ease of use and configuration process svaed a lof of time of team. And we have successfuly confogured one E-Commerce website with it and about to launch another website with this integration. **Official Response from Lynaia Lutes:** > Digisha, Thank you so much for your review. We appreciate your business. I'm so glad Webgility is working for you and saving you and your team a lot of time. We wish you success! ### 9. Very useful and will save you so much time in a long term **Rating:** 5.0/5.0 stars **Reviewed by:** Natcha A. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Webgility?** All the useful data is being collected in one application. Very organize, accurate and easy to operate. Their support team is very kind and helpful **What do you dislike about Webgility?** None so far, may update again once we get more use of it **What problems is Webgility solving and how is that benefiting you?** Save time importing data to quickbook **Official Response from Lynaia Lutes:** > Natcha, Thank you for your review. We love our support team too - they are always there if you need them. Glad Webgility can save you time so you can focus on other areas of your business. Wishing you continued success! ### 10. A great service and onboarding assitance **Rating:** 5.0/5.0 stars **Reviewed by:** Beatriz J. | CAO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Webgility?** We received great and full assistance every moment. Awesome! **What do you dislike about Webgility?** I wish they could develop an easier way to manage it just for users. **What problems is Webgility solving and how is that benefiting you?** To reduce time on processing all data from Amazon Marketplace ### 11. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrigo S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Webgility?** the support, the ease of being able to send an email and scheduale a consultation that solves my concerns. **What do you dislike about Webgility?** the price, seems a bit high for what my needs are, i feel i need basic needs. Webgility offers more than i need in my line of business, but still pay the price for all the additional perks it has. However for smaller companies such as mine the cost is a bit high. The service is what keeps us here. **What problems is Webgility solving and how is that benefiting you?** Accounitng and Inventory Management **Official Response from Lynaia Lutes:** > Rodrigo, Thank you so much for your kind words regarding our support team. I think they are pretty great too. Thank you for being a customer. I also appreciate the feedback on pricing. It's our goal to make sure we deliver the value our customers expect when they sign up with Webgility. ### 12. Webgility is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Steve W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Webgility?** The customer support is great. Quickbooks and Webgility integration set up was easy and is working very well. **What do you dislike about Webgility?** None. So far everything has been great. **What problems is Webgility solving and how is that benefiting you?** Connecting Bigcommerce orders to Quickbooks. Saves time. Keeps inventory updated and connected. **Official Response from Lynaia Lutes:** > Steve, Thank you for your review. I'm so glad Webgility is helping you keep your inventory and orders up to date. I'm glad our support team has been helpful. Wishing you much success in your business! ### 13. Awesome Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley S. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Webgility?** For inventory and blended costs reasons, my company is tied to Quickbooks Desktop for the time being. We could not download our thousands of sales each month without it. Saves me DAYS of work each month! **What do you dislike about Webgility?** I'm not able to get returns/refunds to post correctly, so we still handle them manually for now- but the flip side is so good that this doesn't even matter. **What problems is Webgility solving and how is that benefiting you?** I want to call out customer support here- we recently migrated QB from a machine in the office to an online host via Right Networks. We had hiccups transferring the file and setting up the Webgility Extension on the new virtual machine, but Nehal and the development team stepped in, reversed everything, and got me to a place where I could then correct the books. Whenever I have an issue, I can reach support almost immediately, and they keep me updated every step of the way. I work with a lot of outside services/platforms and Webgility (and also Right Networks!) is one of the only providers that I get this level of support from. ### 14. Excellent Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Bry K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Webgility?** Webgility really does provide some of the best customer service I've experienced. They are prompt, patient and, no matter how complicated the issue, will stick with it until it is completely resolved. Most recently, I was assisted by Vipin Gaikwad and he was great to work with. **What do you dislike about Webgility?** The application is pretty sophisticated, at least for our needs. It can be difficult to know if you have all the correct settings in place, and I have often found I have been struggling with something or doing something manually that the app could have done for me had I put the correct settings in place. All of this can be managed with one of their techs, but you need to know what questions to ask - it can take some time to get it all right. **What problems is Webgility solving and how is that benefiting you?** Webgility allows us to import a high volume of sales data easily and efficiently while keeping our inventory up to date and accurate. ### 15. Very easy to use and very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Beth M. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Webgility?** It gets us the information quickly and accurately. Much better than others we have tried. WE are very happy with it. Useful with QuickBooks because we had so much duplication and manual entry before. **What do you dislike about Webgility?** We haven't used it very long, we don't have any problems with it yet. **What problems is Webgility solving and how is that benefiting you?** Avoids human error, much more accurate than we used to be **Official Response from Lynaia Lutes:** > Hi, Beth! We're so glad you're saving time and improving accuracy! Thank you for your kind words. We're here if you ever need us. Wishing you success! ### 16. Amazing tool with lots of options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Webgility?** This product allows me to connect my POS and on-line store item by item to QuickBooks on line. **What do you dislike about Webgility?** So far I dont see any problems, it has a learning curve, but what software does not! **What problems is Webgility solving and how is that benefiting you?** Very few POS system can integrate with QuickBooks, Webgility helps solves the problem ### 17. Facilitate control of E-commerce page operations (Amazon) **Rating:** 5.0/5.0 stars **Reviewed by:** Laura O. | Departamento de exportación, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Webgility?** Ease of control and verification of operations, ease of accounting and reversing operations in QB, customer support **What do you dislike about Webgility?** It cannot be customized based on the company so easily. **What problems is Webgility solving and how is that benefiting you?** We were having problems accounting for the Online Marketplace operations with our accounting, with webgility we have integrated the operations. ### 18. Features & Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Webgility?** We haven't gone live yet but we like what we see so far. The ingreation with QuickBooks and all the features it has is really good. Our Implementation Specialist - Prerit Agrawal did very well, in helping us setup our account and the settings. Thank you. **What do you dislike about Webgility?** We still have to use it to determine, but one thing we would like to see customization on shipping settings. **What problems is Webgility solving and how is that benefiting you?** Integration with QuickBooks ### 19. Very helpful as we are getting started! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Webgility?** Customer service has been excellent. We have an account rep we have regular meetings with who keeps track of what step we are on. In the meantime, customer service is always available as we implement the product. They are knowledgeable and work with us on each issue. **What do you dislike about Webgility?** A couple of settings have not been able to be customized down to exactly how we handle the transactions, but those are particular quirks that we have. Also, it would be nice if it were easier to sync using more than just the server location. **What problems is Webgility solving and how is that benefiting you?** It is the right tool to bridge the gap between our online stores, Amazon and Shopify, and QuickBooks Desktop. The ability to automate those processes and postings is priceless! ### 20. Love the white glove onboarding. **Rating:** 5.0/5.0 stars **Reviewed by:** Dana T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Webgility?** The options to customize this application to work the way you want have gone above and beyond what I thought I would have access to. The onboarding process provided to me by Deep and Prerit was beneficial. It made the process less stressful. I, with the assistance of Prerit, have set the application to work the way I need. Now I can spend my time on parts of the business that need more attention. **What do you dislike about Webgility?** I have no issues as of yet. The program has worked as expected. **What problems is Webgility solving and how is that benefiting you?** I can reduce the amount of time spent manually inputting orders into QuickBooks. It will also assist with inventory management. Our business can now spend more time where we need. ### 21. staff have been so patient with me as I continue to drag out the onboarding process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2023 **What do you like best about Webgility?** Your staff have been wonderful. The linkage between shopify and quickbooks is working great **What do you dislike about Webgility?** Still struggling with qbo classess. We now have to go through every transaction to add the class... hoping this will be resolved soon **What problems is Webgility solving and how is that benefiting you?** inventory, qbo clasification, AR **Official Response from Lynaia Lutes:** > Hi, there. Thank you for your review and your business. We include free onboarding because we want our customers to be successful. So, we're more than happy to assist if you need a little help. We appreciate you working with us and allowing Webgility to help you save time and effort. Wishing you continued success! ### 22. Excellent Customer Service and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Renee B. | Sales and Marketing, Executive Office, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Webgility?** What is most helpful about Webgility is that initially, we worked closely with the tech team to set up our sync for multiple stores and a website. Once the system was set up, it ran with a click. If there is a problem because things do happen, we contact their tech support, and they resolve the issue promptly and with excellent customer service. We have been working with Nehal, who is incredibly professional, knowledgeable and able to solve problems quickly. I highly recommend Webgility and its products and customer service, especially Nehal. **What do you dislike about Webgility?** We like everything about Webgility. We have had a few bumps in the road, and the tech support was quick to assist and keep things moving forward. **What problems is Webgility solving and how is that benefiting you?** Seamless movement of data from the point of sale and website into Quickbooks. We have saved money, eliminated errors and saved time since everything syncs without any effort on our part. ### 23. Webgility is awesome to work with Amazon & eBay! Also a great customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Javier M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Webgility?** Their customer support is fantastic. Also, the sync process is straightforward to configure and learn. The program has a friendly interface to work with, and all sync & posting process are smooth! Today I was in a remote session with Kanishk Sahu from Webgility, and the support was very proffessional and accurate! **What do you dislike about Webgility?** I don't have anything wrong to highlight about Webgility. Maybe the option to map products using the Amazon SKU to "Match" the products on QB instead the QB Product/Service name would be fantastic **What problems is Webgility solving and how is that benefiting you?** Webgilty helps us manage our inventory syncs between our Amazon, eBay and Walmart online stores, printing our labels and posting those orders to Quickbook quickly. ### 24. Webgility onboarding support is great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Webgility?** As a repeat customer of Webgility, I find the automation to be very helpful. The onboarding process the second time around was much better than a few years ago. **What do you dislike about Webgility?** It's a bit hard to understand if you are a first time user without having proper onboarding. **What problems is Webgility solving and how is that benefiting you?** It connects my sales and expense data from e-commerce platforms to Quickbooks Online so I don't have to manually enter the data. ### 25. Webgility rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. | bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Webgility?** We use Webgility to sync our Shopify store with our Quickbooks Online account. When we run into trouble help is literally a phone call away! I have been pleasantly surprised by Webgility's excellent customer service with friendly, competent professionals who really know their stuff and have saved me more than once. I have had multiple tech support calls with Himanshu Patil who is a total pro. He knows what he is doing and how to communicate it in clear terms so I can really learn the ins and outs of the program. I'm so grateful! Everyone dreads having to call an 800 number for support, but Webgility seriously takes the pain out of making that call. They follow up and they follow through. I love these guys!-- **What do you dislike about Webgility?** I don't have any complaints. I find the program user friendly and the tech support incredibly responsive and helpful. **What problems is Webgility solving and how is that benefiting you?** We use Webgility to sync our online store with Quickbooks online and it has streamlined our bookkeeping process brilliantly. ### 26. Nice link between Shopify/Amazon stores and QB Enterprise **Rating:** 4.5/5.0 stars **Reviewed by:** Karen A. | Vice President Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Webgility?** Webgility provides a nice link between our online stores and QB Enterprise. Orders are downloaded automatically and new customers are established. **What do you dislike about Webgility?** Initial start up and occasional bug issues can take some time to resolve. The tech experts are always willing to help solve the problems. Most issues are solved with online chat quickly. One issue that I have to work around is when a customer changes an order in Shopify. **What problems is Webgility solving and how is that benefiting you?** Small businesses look for ways to cut out steps and save time with administrative tasks. Webgility is a great tool for this purpose. ### 27. Great Customer Service & Great Applications **Rating:** 5.0/5.0 stars **Reviewed by:** Kai B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Webgility?** Customer Service is fantastic here. I've had nearly immediate results with anything I've asked about. We've just synced our first order from our store to Quickbooks recently, and it all worked as expected. **What do you dislike about Webgility?** I don't have much to complain about at all. I suppose one could expect pricing to be slightly better, but I feel like you get what you pay for. **What problems is Webgility solving and how is that benefiting you?** As a company we've struggled to keep all our products in stock and webgility is allowing us to offer what we actually have available oneline in realtime (within 5 minutes of that anyway) ### 28. Webgility is FANTASTIC for order management with multiple platforms & Quickbooks! **Rating:** 4.5/5.0 stars **Reviewed by:** Emily S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Webgility?** Webgility is easy to set up and very affordable for what it does for you. No longer do you have to manually enter in sales! Sell across multiple platforms without the worry of overselling your products. They also constantly update their platform, unlike many others. 100% amazing customer service as well! **What do you dislike about Webgility?** More training on setting up and using the platform would be great. **What problems is Webgility solving and how is that benefiting you?** We no longer have to enter in orders manually & with scheduler we can now sell all inventories across multiple platforms without overselling! ### 29. I have over 35 years in the IT space. Webgility has one of the finest support in my experience **Rating:** 5.0/5.0 stars **Reviewed by:** STEVEN G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Webgility?** The support is outstanding. The product features have a wide breadth of capabilities and the customization process for new customer-specific features is not overly expensive and operationally efficient. **What do you dislike about Webgility?** So far, I cannot identify any issues, other than I wish they had interoperability with some additional ERPs than Quickbooks. **What problems is Webgility solving and how is that benefiting you?** Synchronization of Prices and Inventory quantity; Order integration with ERP along with multiple customizations. ### 30. Webgility is great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Webgility?** Once setup properly, it runs well. It's a good way to get your online invoices into quickbooks automatically. **What do you dislike about Webgility?** There seems to be a lot of troubleshooting to get it setup the right way. **What problems is Webgility solving and how is that benefiting you?** Removes data entry. **Official Response from Lynaia Lutes:** > Hello! Thank you so much for your feedback. The tricky thing about accounting is that there are many ways to set it up, so sometimes getting the settings just right for you can take some time. We appreciate your patience and are glad we could everything running smoothly for you. Wishing you success! ### 31. MUCH BETTER THAN SHIPSTATION !!! **Rating:** 5.0/5.0 stars **Reviewed by:** Cary B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Webgility?** Everything! I have used both Webgility and ShiStation, and there is no comparison. Webgility blows ShipStation out of the water. It can do so much more, like sync your QB inventory to your selling platforms. **What do you dislike about Webgility?** Honestly, nothing. I have been a customer for over 11 years (once left for ShipStation), and will continue to be a customer for many years. **What problems is Webgility solving and how is that benefiting you?** Order download, and ease of shipping. Inventory management is also a huge plus. ### 32. Terrible Software - Full of Bugs **Rating:** 0.0/5.0 stars **Reviewed by:** Andrew G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Webgility?** Very little -- the features advertised sound amazing. Good luck getting them to work properly. **What do you dislike about Webgility?** Spent months trying to get the software to work as advertised. Full of bugs and slow support. Cancellation requires someone from their billing department to call you before they'll cancel your account. Took multiple attempts and weeks of time before they would cancel. Countless hours with support trying to get the software to work correctly. Save yourself the trouble and go with another vendor. **What problems is Webgility solving and how is that benefiting you?** Accounting automation done poorly, which is not what you want from something with full control over your business's books. ### 33. Webgility is Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Webgility?** The Customer Service and Tech Support is great! The best I have every worked with. **What do you dislike about Webgility?** There is nothing i dislike about webgility. **What problems is Webgility solving and how is that benefiting you?** Sales Orders, Accounting Software intergation, data. **Official Response from Lynaia Lutes:** > Hi, there. Thank you so much for your review. We agree that our support team is the best. :) Wishing you continued success! ### 34. Best customer service around **Rating:** 5.0/5.0 stars **Reviewed by:** nick e. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Webgility?** Customer service solves the issues quickly and efficiently. Compared to other experiences, Webgility's customer service is top-notch. **What do you dislike about Webgility?** Currently no dislikes. We have had a great experience. **What problems is Webgility solving and how is that benefiting you?** We used another platform, but they didn't have the technical side down. As a result our accounting was not accurate. Webgility has allowed our Amazon and other platforms' data to be perfect. ### 35. Very good service, works well iwth QBO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Webgility?** Simple and easy to use. Great customer service. **What do you dislike about Webgility?** Sometimes it seems to be little slow to connect and transfer the orders to QBO. **What problems is Webgility solving and how is that benefiting you?** Connecting WOO Commerce to QBO. ### 36. Top Notch Service and Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Webgility?** Kshitij is phenomenal!! He has been extremely helpful and he's very thorough with everything! Any time I have needed help, he is quick to respond and assist! **What do you dislike about Webgility?** Everything has been great! I have no dislikes to report. **What problems is Webgility solving and how is that benefiting you?** Webgility has been a huge help with our integration to Shopify and posting into our QB Desktop. It's easy to use and works great! ### 37. Professionalism **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjit C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Webgility?** It saves a lot of time for data input and reconciliation. Customer support and integration teams are very helpful. Recently I have been working with Vipin and Faizan. They are the most efficient and courteous people. **What do you dislike about Webgility?** I haven't come across any serious problem that couldn't be resolved by the team. **What problems is Webgility solving and how is that benefiting you?** Integration with new ERP system. ### 38. Best thing since Quickbooks **Rating:** 5.0/5.0 stars **Reviewed by:** Ruth B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Webgility?** Webgility cuts down on the time I spend importing sales into Quickbooks. It's automated for shopify and works like a dream. I also have a custom store. and Webgility allows me to map and import into QB. Plus the support team is phenomenal. **What do you dislike about Webgility?** The application is persnickety, but I only turn it on once a month to transfer sales receipts. If you left it on it can also sync inventory and automation features. **What problems is Webgility solving and how is that benefiting you?** Quickbooks doesn't play well with others. But Webgility has figured out how and is customizable to help uncommon scenarios. ### 39. Another great call!! **Rating:** 5.0/5.0 stars **Reviewed by:** Diane I. | CO-OWNER, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Webgility?** I love that I can always talk to a live person who knows what he is talking about and what to do! My call today was with Abishek and he is always wonderful! **What do you dislike about Webgility?** there is really nothing I don't like about webgility and it's support **What problems is Webgility solving and how is that benefiting you?** Webgility has made a big difference for us as a small manufacturer/retailer as the bridge between us and our store, our shipping and our quickbooks. ### 40. Just what I needed **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Webgility?** Webgility is exactly what my businesses needed - a full suite software solution that allows my bookkeeper to get the data she needs from our sales channels. Our Implementation Specialist Prerit Agrawal did a great job helping us get the accounts set up. Thanks so much! **What do you dislike about Webgility?** Initially I couldn't sign into my account no matter what I tried to do. While that was exasperating, the tech team eventually solved the problem and got me inside. **What problems is Webgility solving and how is that benefiting you?** Importing orders from our sales channels into our accounting software. ### 41. Very Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** brian r. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Webgility?** Webgility is a very easy-to-use interface that helps me with my shipping. I love the fact I can process many online orders very fast. And the customer support is top-notch. Abhishek Yadav is one of the customer support staff I have used a few times, and he is awesome. **What do you dislike about Webgility?** Can't think of anything. Everything works well. **What problems is Webgility solving and how is that benefiting you?** Keeps my inventory and shipping processes organized and I get real-time information on all my shipping and inventory needs. ### 42. I was having difficulty syncing order to QB Online. Rahul Gupta was able to solve issue in no time!! **Rating:** 5.0/5.0 stars **Reviewed by:** Luciana M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Webgility?** Your customer service is the best. Rahul understood the problem immediately and found a quick effective solution the the issue in a profession and courtious way! **What do you dislike about Webgility?** Nothing!! Even the wait for assistance is the most reasonable I have ever experienced!! **What problems is Webgility solving and how is that benefiting you?** Gives me a second method of checking on company's growth and makes accounting easier. Gives me time to do other things for the company. ### 43. Great for connecting QB online, Shopify and Amazon. **Rating:** 5.0/5.0 stars **Reviewed by:** Dominick W. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Webgility?** Automates the input of transactions from Shopify and Amazon to Quick Books. **What do you dislike about Webgility?** It does take a decent amount of time to configure. **What problems is Webgility solving and how is that benefiting you?** Automation of getting data from Ecommerce platforms to Quick Books ### 44. Very Professional - Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Mathieu S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Webgility?** Amazing support. Great job from Faizan and team. I highly recommend. **What do you dislike about Webgility?** Nothing. Everything was great. I can only say positive things **What problems is Webgility solving and how is that benefiting you?** Transferring order from Shopify to Quickbook Online. Love it ### 45. Help Desk Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Carolyn M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Webgility?** I like working with the help desk. The various Webgility employees I have worked with over the past year are exceptionally polite and knowledgeable. They always work with me until a resolution has been found. They are always patient no matter how many questions I ask. **What do you dislike about Webgility?** Difficulties with reconciliations to Quickbooks. **What problems is Webgility solving and how is that benefiting you?** It keeps us from having to enter hundreds of Sales orders in Quickbooks. ### 46. Great onboarding experience! **Rating:** 4.0/5.0 stars **Reviewed by:** Alicia H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Webgility?** So far we've had a fantastic experience getting onboarded and connected with QBO. We have four sales channels, and our implementation manager walked us through each channel and has been with us every step of the way. So glad to have found them! **What do you dislike about Webgility?** Great experience so far; nothing negative to note. **What problems is Webgility solving and how is that benefiting you?** Order integration from sales channels with Quickbooks. ### 47. Prerit Agrawal was a huge help with set up and explaining the functionality of Webgility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Webgility?** I love that we connect our new Shopify to QB's the same as we did with Magento 2. Prerit has been excellent at explaining the connection and all it's features. **What do you dislike about Webgility?** I haven't found anything to dislike yet! **What problems is Webgility solving and how is that benefiting you?** Needed to make sure we could sync from Shopify and then to QB's through Webgility. It's been wonderful! ### 48. Fantastic Support & Customized Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Webgility?** Their engineering team made several customizations to the core product for us and are very accessible for phone support whenever needed. **What do you dislike about Webgility?** The customizations have introduced variables that have made the product seem fragile and unstable at times- there are conflicts between the customizations and new versions of the product that have caused issues when upgrades have been necessary. Sometimes their support team is not aware of our big picture when responding to a new issue and make changes that cause other functionalities to break, but they have been quick to diagnose and resolve these issues. **What problems is Webgility solving and how is that benefiting you?** We use it to bridge between Shopify Plus and Quickbooks Desktop Enterprise with connections to Endicia/USPS and UPS. Their team helped us integrate handheld barcode scanners for lot # input and customized posting the lot #'s to the orders in Shopify, also have helped us with posting customized data to Quickbooks that is extracted from order tags. They have also helped us post partially fulfilled statuses back to Shopify for orders that are split into multiple shipments such as during backorders. Our warehouse team finds the processes and UI very efficient. ### 49. Amazing Weekend support! **Rating:** 5.0/5.0 stars **Reviewed by:** David W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2022 **What do you like best about Webgility?** Was facing an issue while posting orders into Quick Books; I never thought of getting help on the weekend. I called and spoke to a very knowledgeable, fantastic human being who helped me in resolving errors and made my weekend. His English is excellent. I thought he was in the states, but he said he was not. I was so happy to talk to him. I need the same support every time. 5 STARS***** **What do you dislike about Webgility?** There is nothing to dislike in this application. When you get support on the weekend and with a persona like him, you won't dislike anything. **What problems is Webgility solving and how is that benefiting you?** Was facing an issue while posting orders into Quick Books; I never thought of getting help on the weekend. Data were not getting into Webgility. **Official Response from Lynaia Lutes:** > David - We appreciate your kind words. We are so happy we were able to help you in a timely manner. Our support team really is the best. We appreciate the trust you put in Webgility. Wishing you success! ### 50. Great connect **Rating:** 5.0/5.0 stars **Reviewed by:** RMH3 D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Webgility?** Simplified process to help automate the work process. **What do you dislike about Webgility?** nothing product is functioning well and they gave great customer service support **What problems is Webgility solving and how is that benefiting you?** Great product to solve the issue ## Webgility Discussions - [Looking for an experienced Webgility QuickBooks integrator](https://www.g2.com/discussions/35750-looking-for-an-experienced-webgility-quickbooks-integrator) - 1 comment, 1 upvote - [View Webgility pricing details and edition comparison](https://www.g2.com/products/webgility/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+17%3A59%3A06+-0500&secure%5Bsession_id%5D=829b98cc-cde4-4fb3-add2-960f88d499b7&secure%5Btoken%5D=9c5777ce147a945c9c1c40e01c0dddb8f72256ba00cbc9540047313d5ee904fa&format=llm_user) ## Webgility Integrations - [Avalara](https://www.g2.com/products/avalara/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rightworks Cloud Hosting](https://www.g2.com/products/rightworks-cloud-hosting/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## Webgility Features **Integration** - Import - Export - APIs **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Order Entry** - Entry **Development ** - Pre-built Connectors - Custom Connectors **Tracking** - Sales Tax - VAT - GST - Exemptions - Adjustments - Localization **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Operations** - Optimized Business Operations - Data Synchronization **Store Management** - Localization - Marketplaces **Order Tracking** - Shipping - Tracking - Backorder **Management ** - Reporting and Analytics - Data Mapping **Integrations** - Integrations **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Integration Options** - ERP Systems - Accounting Systems - CRM and Marketing Automation Systems - EDI **Remittance** - Returns - Notifications - Global/Cross Borders - Analytics **Agentic AI - Online Marketplace Optimization Tools** - Cross-system Integration - Natural Language Interaction **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration **Agentic AI - Sales Tax and VAT Compliance** - Autonomous Task Execution - Natural Language Interaction **Processing** - Internationalization - Order Management - Scan and Ship **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Inventory Management Platform Features** - Centralized Inventory Database - Stock History Reporting - Bundles, Kits, & Variants - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing ## Top Webgility Alternatives - [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) - 4.2/5.0 (64 reviews) - [Feedonomics](https://www.g2.com/products/feedonomics/reviews) - 4.4/5.0 (367 reviews) - [A2X](https://www.g2.com/products/a2x/reviews) - 4.9/5.0 (306 reviews)