---
title: Webgility Reviews
meta_title: 'Webgility Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 381 reviews by the users' company size, role or industry
  to find out how Webgility works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 381
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# Webgility Reviews
**Vendor:** Webgility  
**Category:** [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 381
## About Webgility
Streamline your ecommerce operations with Webgility by automatically syncing your sales, inventory, and orders across multiple platforms directly into QuickBooks. Manage your entire business from one dashboard, ensuring real-time accuracy and efficiency, while reducing manual tasks and preventing stock issues. Empower your business to stay ahead and scale effortlessly with seamless integration and powerful automation. Automation syncs ecommerce data (shipping, purchasing, inventory, pricing, and more) across your sales channels and downloads accounting data (tax, customer, and order details) to your QuickBooks automatically and securely. This process virtually eliminates time-consuming manual data entry to reduce costly errors. Never worry about bookkeeping accuracy, adopt new sales channels and strategies, find new customers, and sell more with confidence, knowing you can sort tax revenue across jurisdictions automatically and don’t have to spend more time on order management. Plus, Webgility compiles all your store, order, COGS, and performance data in one place. Easy-to-read analytics dashboards give you deeper insights into profitability, sales, settlements, and product performance. Over time, you can analyze seasonality trends and forecast sales and inventory. Review sales performance, sales trends, and best- and lowest-selling products by channel, and more. Webgility launched in 2007. Today, it’s the No. 1 integration for QuickBooks users, serving over 5,000 businesses and processing over 100 million transactions annually. All plans include free five-star support and onboarding. \>\>Save time and money\<\< Automation reduces overhead and labor costs, so you can adapt faster and focus on your growth. \>\>Connect your ecommerce systems\<\< Webgility integrates with over 50 ecommerce platforms, including Shopify, Amazon, eBay, Walmart, Etsy, and Wix. \>\>Analyze and forecast performance Dive deeper into profitability, settlements, and sales performance for a complete view of your business. \>\>Eliminate manual data entry\<\< Webgility records your online income, transactions, sales tax, and fees in your accounting platform automatically. \>\>Keep your books current\<\< Transactions and payouts record in real time, so your books never fall behind. \>\>Close your books quickly\<\< Accounts neatly match bank deposits, so you or your accountant can close the books quickly every month. \>\>Organize tax revenue automatically\<\< Webgility collects and records sales tax from all sales and organizes it by jurisdiction in your accounting platform for easy filing. \>\>Never oversell inventory\<\< Manage pricing and inventory across your sales channels and your accounting software automatically. \>\>Improve operational efficiency\<\< Automate purchasing, fulfillment, returns, refunds, and other workflows to improve operational efficiency. \>\>Manage your ecommerce business from one place\<\< Improve organization and never toggle between sales, payment, and shipping platforms again. \>\>Stay compliant\<\< All accounting entries are compliant and tagged, so you can easily audit and roll back changes. \>\>Collaborate with ease\<\< Easily share your account with your bookkeeper, accountant, or outsourced accounting firm. \>\>Track expenses accurately\<\< Get a closer look at marketplace, payment, and shipping fees, and identify more ways to save. \>\>Customize to meet your needs\<\< Personalize your Webgility settings by sales channel with field-level mapping control.



## Webgility Pros & Cons
**What users like:**

- Users praise Webgility’s **knowledgeable customer support** , highlighting its significant impact on their business operations and efficiency. (22 reviews)
- Users commend the **ease of use** of Webgility, simplifying order recording and inventory synchronization effortlessly. (21 reviews)
- Users commend Webgility for its **exceptional customer service** and knowledgeable support that enhances operational efficiency. (16 reviews)
- Users love the **easy integrations** , simplifying order management and enhancing efficiency with QuickBooks and Netsuite. (13 reviews)
- Users appreciate the **automation** of Webgility, enjoying seamless integrations and effortless transaction management with QuickBooks. (12 reviews)
- Users value the **easy integrations** of Webgility, simplifying order recording and enhancing productivity significantly. (12 reviews)
- Users value the **time-saving features** of Webgility, significantly reducing their accounting team's workload each week. (12 reviews)
- Order Management (11 reviews)
- Users appreciate the **easy setup** of Webgility, making integration and order recording a breeze. (10 reviews)
- Expertise (8 reviews)

**What users dislike:**

- Users find the **limited sync frequency** in the Base Plan of Webgility needs improvement for better functionality. (6 reviews)
- Users find the **missing features** of Webgility limiting, particularly the inability to select a default warehouse. (4 reviews)
- Users face **syncing issues** with Webgility, especially concerning frequency and integration with other sales channels. (4 reviews)
- Users find the **complex interface** challenging, especially during setup, though support is available for assistance. (3 reviews)
- Users find the **difficult setup** of Webgility challenging without adequate guidance, especially for those new to ecommerce tools. (3 reviews)
- Integration Issues (3 reviews)
- Users express frustration with **poor customer support** , highlighting long wait times and difficulties in resolving issues effectively. (3 reviews)
- Users find the **complex setup** challenging, especially without prior experience or additional guidance during onboarding. (2 reviews)
- Users find the **dashboard usability lacking** , particularly noting difficulty locating the button after logging in. (2 reviews)
- Feature Issues (2 reviews)

## Webgility Reviews
  ### 1. Painful in the beginning but now it meets very minimal expectations. 

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2016

**What do you like best about Webgility?**

Creating Shipping labels is a breeze. We ship between 60-100 packages a day and shipping labels used to take us hours to create. With Webgility that time has been reduced to less than an hour...most days.

Initial integrations with Quickbooks Enterprise, UPS, USPS and our eCommerce website was seamless.

Tech Support seems very knowledgeable and eager to assist. They do not always have the answers to problems but they always have some sort of solution to make things work.

**What do you dislike about Webgility?**

1. Product inventory syncing and mapping with Quickbooks is a headache. There are many known bugs that still have no planned resolution. When asked how to fix these ongoing issues tech supports ONLY answer 
is to uninstall and reinstall the software. That's great if you're running just one machine but when you have to do this for 7+ users you can forget about anything else that day. This happens multiple times per month...

2. The scheduler that is supposed to download customer orders and post to Quickbooks fails miserably if left running for 12+ hours. Tech Supports solution is to shut down the program on the Server and restart with a new instance of the scheduler. Sort of defeats the whole "automation" concept. 

3. Default shipping settings for UPS, USPS, etc constantly reset themselves for an unknown reason. No help from support on this issue. We have to set up the shipping accounts at least monthly.

4. Numerous bugs with SQL connection between multiple PC's. We did not have these problems with other similar software vendors.

5. Inability to "edit" packing slips before printing. This seems like a feature that should have been included but has been forgotten. The two previous order management applications we've used at least had this ability and we've been forced to use another application in conjunction just for this purpose.   

6. There is a setting to "Ignore" Inactive Products when syncing inventory with Quickbooks that fails to work. This creates an issue when posting orders to invoice in Quickbooks. Inventory can sometimes "Map" to an Inactive Product which creates a huge problem. Support said this should work as expected but has not been able to provide a solution as of yet.

**What problems is Webgility solving and how is that benefiting you?**

Creating shipping labels has become less time consuming.
Updating order status on our website has been simplified.


  ### 2. It's Ok. 

**Rating:** 1.5/5.0 stars

**Reviewed by:** Katie W. | Creator and Owner, Retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2016

**What do you like best about Webgility?**

 I LIked how it integrated really well with my online business. I was able to do everything I needed in one area.
The tech support, although slow to respond sometimes, were still very courteous and friendly.

**What do you dislike about Webgility?**

I don't like how it seemed to get "stuck" whenever I made a small change to my website. It would take almost 2 business days to have a tech find the problem and fix it. One day, I was working with a tech for 8 HOURS straight. Just to help him navigate around my computer and find the bug. I also don't like how just recently ECC was changed to Webgility. I just upgraded my ECC account, only to find its outdated and many online sites do not work with it (ex. shopify).


**What problems is Webgility solving and how is that benefiting you?**

I no longer use webgility. But it was solving the problem of having to integrate multiple softwares (shipping, quickbooks, etc).


## Webgility Discussions
  - [Looking for an experienced Webgility QuickBooks integrator](https://www.g2.com/discussions/35750-looking-for-an-experienced-webgility-quickbooks-integrator) - 1 comment, 1 upvote

- [View Webgility pricing details and edition comparison](https://www.g2.com/products/webgility/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A58%3A05+-0500&secure%5Bsession_id%5D=adadcaa1-d650-4ebc-8096-9463b283bb6d&secure%5Btoken%5D=d09da71e916dc0769db679b54a51ae52c304b91512c4ef3324e77a22e225e4c4&format=llm_user)
## Webgility Integrations
  - [Avalara](https://www.g2.com/products/avalara/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Rightworks Cloud Hosting](https://www.g2.com/products/rightworks-cloud-hosting/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Wix](https://www.g2.com/products/wix/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)

## Webgility Features
**Integration**
- Import
- Export
- APIs

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Order Entry**
- Entry
- Order Entry
- Remote Order Entry

**Development **
- Pre-built Connectors
- Custom Connectors

**Tracking**
- Sales Tax
- VAT
- GST
- Exemptions
- Adjustments
- Localization
- Consumer Use Tax

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Operations**
- Optimized Business Operations
- Data Synchronization
- Real-Time Data

**Store Management**
- Localization
- Marketplaces

**3PL inventory management**
- Returns Management
- Order Management
- Shipping Management
- Discount Management
- Fee Management
- Consignment Management
- Layaway Management
- Gift Card Management
- Manufacturing Inventory Management
- Multi-Channel Management
- eCommerce Management
- Catalog Management
- Retail Inventory Management
- Reorder Management
- Warehouse Management
- Purchase Order Management
- Barcode/Label Management
- Shop Floor Management
- Supplier Management
- Inventory Management
- Item Management
- Pricing Management
- Invoice Management
- Sales Order Management

**Order Tracking**
- Shipping
- Tracking
- Backorder
- Discount Management
- Order Tracking
- Purchase Order Management

**Management **
- Reporting and Analytics
- Data Mapping

**Integrations**
- Integrations

**Inventory**
- Order Fulfillment
- Catalog Management
- Product Intelligence
- SEO Management
- Channel Management

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations
- IoT Integration
- Vendor Managed Inventory

**Inventory Management**
- Stock Levels
- Flow Of Goods
- Reserving Goods

**Integration Options**
- ERP Systems
- Accounting Systems
- CRM and Marketing Automation Systems
- EDI

**Remittance**
- Returns
- Notifications
- Global/Cross Borders
- Analytics

**Agentic AI - Online Marketplace Optimization Tools**
- Cross-system Integration
- Natural Language Interaction

**Additional Functionality**
- Data Import/Export
- Check Printing
- Price Optimization
- Online Store Builder
- Customizable Fields
- Categorization/Grouping
- Reporting & Statistics
- Inventory Optimization
- Shopping Cart
- Customizable Reports
- Sales Reports
- Credit Card Processing
- AI Copilot
- Multi-Location
- Mobile App
- Generative AI
- Automatic Backup
- Label Printing
- Point of Sale (POS)
- Multi-Currency
- Self Service Portal
- Order Processing
- Purchasing & Receiving
- SKU/UPC Codes
- Billing & Invoicing
- Check-in/Check-out
- Barcode/Ticket Scanning
- Reporting/Analytics
- Search/Filter
- Collaboration Tools
- Backup and Recovery
- Data Synchronization
- Product Identification
- Kitting
- Mobile Access
- Predictive Analytics
- Inventory Control
- Inventory Auditing
- API
- Bill of Materials
- Ordering Automation
- Inventory Replenishment
- Custom Pricing Rules

**Platform**
- Regulation Compliance
- Multichannel Publishing
- Accounting Reports
- Marketplace Integration
- Sales Reports
- Third-Party Integrations
- Accounting Integration

**Customer Management**
- Mobile Access
- Activity Dashboard
- Recurring Orders

**Agentic AI - Sales Tax and VAT Compliance**
- Autonomous Task Execution
- Natural Language Interaction

**Additional Functionality**
- Secure Data Storage
- API
- Credit Card Processing
- Access Controls/Permissions
- Policy Management
- Multi-Currency
- Invoice Management
- Cash Flow Management
- AI Copilot
- User Management
- Document Management
- Exemption Management
- Address Validation
- Accounting
- Audit Management
- For eCommerce
- Client Portal
- Document Templates
- Tax Calculation
- Generative AI
- Data Import/Export
- Tax Compliance
- Real-Time Data
- Tax Filing
- Audit Trail
- Transaction Tracking
- Taxability Verification
- Electronic Payments
- Activity Dashboard
- Workflow Automation

**Processing**
- Internationalization
- Purchase Order Management
- Scan and Ship 
- Returns Management
- Shipping Management
- Discount Management
- eCommerce Management
- Promotions Management
- Retail Inventory Management
- Website Management
- Product Data Management

**Subscription Management**
- Real-Time Data

**Additional Functionality**
- Activity Dashboard
- Customer Accounts
- Shipping Labels
- Electronic Payments
- Customizable Branding
- API
- Reporting & Statistics
- Inventory Tracking
- Email Marketing
- Mobile Commerce
- Real-Time Updates
- AI Copilot
- Data Import/Export
- Customizable Templates
- Shopping Cart
- Generative AI
- Inventory Replenishment
- Alerts/Notifications
- Multi-Location
- Multi-Currency
- Multi-Channel Marketing

**Agentic AI - Order Management**
- Adaptive Learning
- Natural Language Interaction

**Additional Functionality**
- Multi-Location
- Barcode/Ticket Scanning
- Customer Database
- Product Configurator
- Data Import/Export
- AI Copilot
- Inventory Auditing
- Reporting & Statistics
- Quotes/Estimates
- Customer History
- Invoice Creation
- Order Fulfillment
- Client Portal
- Shipping Management
- Assignment Management
- Workflow Management
- Warehouse Management
- Multi-Channel Management
- Contact Database
- Generative AI
- Billing & Invoicing
- eCommerce Management
- Delivery Management
- Real-Time Updates
- Returns Management
- Label Printing
- Reporting/Analytics
- Search/Filter
- Order Management
- Catalog Management
- Inventory Management
- Third-Party Integrations
- For eCommerce
- Backorder Management
- Supplier Management
- Batch Processing
- Order Routing
- Promotion Optimization
- API
- Multi-Currency
- Shipping Labels
- Customer Management
- Order Processing
- Exchange Management
- Customizable Branding
- Special Order Management
- Forecasting
- Vendor Management

**Inventory Management Platform Features**
- Centralized Inventory Database
- Stock History Reporting
- Bundles, Kits, & Variants
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing
- Customer Database
- Activity Dashboard
- Transaction History
- Budget Tracking
- Cost Tracking
- Alerts/Notifications
- Status Tracking
- Demand Forecasting
- Customer History
- Serial Number Tracking
- Status Tracking
- Third-Party Integrations
- Demand Forecasting
- Activity Dashboard
- Alerts/Notifications

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