Top 10 Unwrap.ai Alternatives & Competitors

Top 10 Alternatives to Unwrap.ai Recently Reviewed By G2 Community

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Glassbox
By Glassbox
4.9/5
(809)
Product Description
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
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Reviewers say compared to Unwrap.ai, Glassbox is:
Easier to admin
More usable
Better at meeting requirements
Categories in common with Unwrap.ai:
Feedback Analytics
Enterprise Feedback Management

SurveyMonkey
By SurveyMonkey
4.4/5
(23,533)
Product Description
SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.
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Reviewers say compared to Unwrap.ai, SurveyMonkey is:
Slower to reach roi
Easier to admin
More usable
Categories in common with Unwrap.ai:
Feedback Analytics
Survey

Agentforce Service (formerly Salesforce Service Cloud)
By Salesforce
4.4/5
(7,324)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to Unwrap.ai, Agentforce Service (formerly Salesforce Service Cloud) is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with Unwrap.ai:
Enterprise Feedback Management

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LiveAgent
By QualityUnit
4.5/5
(1,537)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Reviewers say compared to Unwrap.ai, LiveAgent is:
Slower to reach roi
Easier to admin
More usable
Categories in common with Unwrap.ai:
Feedback Analytics
Enterprise Feedback Management

UserTesting
By UserTesting
4.4/5
(788)
Product Description
UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.
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Reviewers say compared to Unwrap.ai, UserTesting is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with Unwrap.ai:
Survey
Enterprise Feedback Management

Qualtrics Customer Experience
By Qualtrics
4.3/5
(750)
Product Description
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
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Reviewers say compared to Unwrap.ai, Qualtrics Customer Experience is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with Unwrap.ai:
Feedback Analytics

Resonate CX
By Resonate Solutions
4.6/5
(480)
Product Description
Resonate CX helps to meet the customer's needs by operationalizing their voice. It provides tools which help to manage VoC, CX, NPS and employee experience programs.
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Reviewers say compared to Unwrap.ai, Resonate CX is:
More expensive
Easier to admin
More usable
Categories in common with Unwrap.ai:
Feedback Analytics
Survey

Kapture CX
By Kapture CX
4.5/5
(354)
Product Description
Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.
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Reviewers say compared to Unwrap.ai, Kapture CX is:
Slower to reach roi
Easier to admin
More usable
Categories in common with Unwrap.ai:
Feedback Analytics
Enterprise Feedback Management

Google Workspace
By Google
4.6/5
(47,836)
Product Description
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, shared Calendars, and many more.
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Reviewers say compared to Unwrap.ai, Google Workspace is:
Slower to reach roi
Easier to admin
More usable
Categories in common with Unwrap.ai:
Survey