Top 10 Trustmary Alternatives & Competitors

Top 10 Alternatives to Trustmary Recently Reviewed By G2 Community

Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More

HubSpot Service Hub
By HubSpot
4.4/5
(2,910)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
Show More
Reviewers say compared to Trustmary, HubSpot Service Hub is:
Better at meeting requirements
Categories in common with Trustmary:
Enterprise Feedback Management

Heap
By Contentsquare
4.4/5
(1,097)
Product Description
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
Show More
Reviewers say compared to Trustmary, Heap is:
Better at meeting requirements
Categories in common with Trustmary:
Enterprise Feedback Management

Glassbox
By Glassbox
4.9/5
(809)
Product Description
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
Show More
Reviewers say compared to Trustmary, Glassbox is:
Better at meeting requirements
More usable
Categories in common with Trustmary:
Enterprise Feedback Management

Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More
You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.
Create a Free Account

Agentforce Service (formerly Salesforce Service Cloud)
By Salesforce
4.4/5
(7,317)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Show More
Reviewers say compared to Trustmary, Agentforce Service (formerly Salesforce Service Cloud) is:
Better at meeting requirements
Categories in common with Trustmary:
Enterprise Feedback Management

LiveAgent
By QualityUnit
4.5/5
(1,537)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Show More
Reviewers say compared to Trustmary, LiveAgent is:
Better at meeting requirements
Categories in common with Trustmary:
Enterprise Feedback Management

UserTesting
By UserTesting
4.4/5
(788)
Product Description
UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.
Show More
Reviewers say compared to Trustmary, UserTesting is:
Better at meeting requirements
Categories in common with Trustmary:
Enterprise Feedback Management

Nicereply
By Nice Reply s.r.o.
4.5/5
(431)
Product Description
Customer Satisfaction Survey, NPS & CES
Show More
Reviewers say compared to Trustmary, Nicereply is:
Better at meeting requirements
More usable
Categories in common with Trustmary:
Enterprise Feedback Management

ServiceNow Customer Service Management
By ServiceNow
4.4/5
(428)
Product Description
ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower customers with AI-powered conversational chat to get answers and take action quickly. Guide customers through personalized action steps across various channels such as chat, portals, and catalogs. Agent Workspace: Provide a single, configurable workspace integrated across channels for a holistic customer view. AI-powered case summaries, guided playbooks, and recommendations make it fast and easy to provide excellent service. Case Management: Seamlessly orchestrate complex customer issues across departments to boost resolution times and customer satisfaction with a unified data model and automated workflows. Knowledge Management: Allow AI Agents to create and share relevant knowledge articles and case summaries quickly with both human agents and customers. Predictive Intelligence: Use AI to anticipate customer needs, automate resolutions, and reduce case volume. Deliver smart, proactive service to achieve value faster. ServiceNow CSM unifies people, processes, and data, ensuring seamless and effective service delivery that leverages AI to enhance customer satisfaction and reduce operational costs.
Show More
Reviewers say compared to Trustmary, ServiceNow Customer Service Management is:
Better at meeting requirements
Categories in common with Trustmary:
Enterprise Feedback Management

Swell
By SocialSwell
4.5/5
(372)
Product Description
Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.
Show More
Reviewers say compared to Trustmary, Swell is:
Better at meeting requirements
Categories in common with Trustmary:
Enterprise Feedback Management