TaxJar Reviews & Product Details

TaxJar is reimagining how businesses manage sales tax compliance. Our cloud-based platform automates the entire sales tax life cycle across all of your sales channels — from calculations and nexus tracking to reporting and filing. With innovative technology and award-winning support, we simplify sales tax compliance so you can grow with ease.

Product Website

Seller

Stripe

Discussions

TaxJar Community

Languages Supported

German, English, Spanish

Product Description

TaxJar is a technology solution designed for eCommerce businesses and developers to manage sales tax.

Overview by

Sarah Craig

Pricing

Pricing provided by TaxJar.

TaxJar Starter

$19.00

Per Month

View More Pricing Information

TaxJar Integrations

(10)

Verified by TaxJar

TaxJar Media

TaxJar Demo - TaxJar Sales Tax Dashboard

TaxJar sales tax dashboard shows an overview of your state reports & gross sales data.

TaxJar Demo - TaxJar's eCommerce Integrations

TaxJar integrates directly with these channels. We build and maintain these, however there are a number of third party integrations built by our partners available to you as well.

TaxJar's california Report breaking down sales tax collected by city, county, etc.

Find out where you have economic nexus instantly.

TaxJar Demo - The Leader in Sales Tax API Documentation

We love great documentation and so we've prioritized our developer references to make TaxJar the easiest and simplest API that you can work with. This is just one of the reasons developers love working with TaxJar!

Official Downloads

(1)

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2025 sales tax trends and changes

G2 reviews are authentic and verified.

Here's how.

Verified User in Retail

Small-Business (50 or fewer emp.)

11/20/2020

"Easy to Use but Lacks Certain Features"

4.5/5

What do you like best about TaxJar?

It is a very simple platform, the interface is user friendly, and allows you to get things done fairly fast. They are constantly updating it with new features, and they have easy to follow tutorials when you want to get things down by yourself. The interface is pretty easy to handle without much room for doubt or questions. Review collected by and hosted on G2.com.

What do you dislike about TaxJar?

It does not allow for customization to the extent needed. Not all businesses are subject to the same sales tax rules in every states. They don't have options to exclude yourself from certain taxes like the B&O tax in WA when using their automatic filing system. Until recently you could not change if shipping was taxable or not based on your particular business situation.

They also don't fully integrate with Shopify, meaning they can take the information from Shopify, but they are not the ones calculating the sales tax at checkout, Shopify does, and Shopify does wrong a lot because they use zip codes instead of addresses. Also, when doing refunds, more often than not tax jar records them wrongly, so I have to download the file, fix it manually, and re upload it. Not very friendly. Also, the refund ID is different than the transaction ID which makes it harder to find the original transaction to then go to Shopify and see how the refund was done.

Their customer service is good but slow, too slow sometimes given that some things are tax sensitive.

They only solve one issue of the problem, calculating taxes right, but the other half, having the filing done correctly, I can´t do it, because their system makes me over pay for taxes due to the lack of customization and exemptions I can apply if I file on my own. Review collected by and hosted on G2.com.

Recommendations to others considering TaxJar:

Understand that their automatic filing might make you pay more than you should and that refunds are not always correctly logged. Also, support is slow, not nearly as fast as one would want for a tax company. Review collected by and hosted on G2.com.

What problems is TaxJar solving and how is that benefiting you?

I am getting an accurate amount of what I owe in sales tax to different states, which is a big issue for us since we sell to all 50 states. The benefits are having the right number, knowing when I over collected or under collected, getting a reminder of when taxes are due and overall managing my sales tax easily. Review collected by and hosted on G2.com.

Response from Sarah Craig of TaxJar

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Hello,

Thank you for the candid feedback about TaxJar. We’re so glad you find the user interface easy to use. Also, thank you for the feedback regarding our Shopify integration and refunds. It’s very valuable to hear your concerns and I’ve forwarded them to our product and customer service teams. Thanks for being a customer!

TaxJar

Asher J.

Financial Director

Small-Business (50 or fewer emp.)

9/9/2025

"Excellent sales tax solution"

5/5

What do you like best about TaxJar?

TaxJar saves me literally 20 or more hours per month, and takes away all the headaches and hassles associated with tracking sales tax in multiple states (we have nexus in 27 states) Review collected by and hosted on G2.com.

What do you dislike about TaxJar?

I honestly can't name any downsides. Avalara is the more commonly used system, but having used both extensively, I believe TaxJar is the better solution. Review collected by and hosted on G2.com.

What problems is TaxJar solving and how is that benefiting you?

TaxJar syncs with all e-commerce sales platforms and your accounting system, and provides state-by-state sales tax reports according to your filing frequencies. It keeps track of what is due when, and for an additional fee it can even do the filings for you. Furthermore, it keeps up with any changes states make to sales tax (down to a county & city level), which are regular. If I were to manually prepare these reports it would take me over 20 hours per month, and there would be plenty of opportunity for human error, which TaxJar removes. Review collected by and hosted on G2.com.

Response from Sarah Craig of TaxJar

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Hi Asher,

We truly appreciate your kind words about TaxJar! We're thrilled to hear that you had a positive experience with our state-by-state sales tax report. It’s always humbling to hear how we’re able to make our customers’ jobs easier, while saving them hours on sales tax a month.

We thrive on this type of feedback, so I’ll be sure to pass this review off to the team.

Thank you again for the review!

TaxJar

Katie B.

Director of Sales

Small-Business (50 or fewer emp.)

7/8/2025

"Our Lifeline for Tax Compliance"

4/5

What do you like best about TaxJar?

Tax Jar is very user-friendly and makes complying with remote-seller tax rules a breeze. It helps with out monthly state filing and also to track nexus to ensure we stay compliant. Review collected by and hosted on G2.com.

What do you dislike about TaxJar?

I don't have many negatives - we still do our own filing with each state on a monthly basis, but Tax Jar seamlessly gives us the info we need to appropriately file with each state. The monthly reports are outlined in the way the state requests the information which is a plus. Review collected by and hosted on G2.com.

Response from Sarah Craig of TaxJar

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Hi Katie,

We truly appreciate your kind words about TaxJar! I’m thrilled to hear that you had a positive experience with our nexus monitoring tool. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you find our monthly reporting helpful. We put a lot of work into that and I’m glad to hear it’s serving its purpose!

Thank you again for the review!

TaxJar

Faraz A.

President

Small-Business (50 or fewer emp.)

7/17/2025

"Great tool for a complex problem"

4.5/5

What do you like best about TaxJar?

TaxJar is a great tool for a complex problem. I like that it's easy to setup and add multiple states as you grow. Customer support is decent. Review collected by and hosted on G2.com.

What do you dislike about TaxJar?

I wish they created a way to store login information for the multiple state tax agencies. Review collected by and hosted on G2.com.

Response from Sarah Craig of TaxJar

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Hi Faraz,

Thanks for the kind remarks! We’re so happy that you've found TaxJar to be easy to set up, especially as your company grows. We're thrilled that you plan to continue doing business with us.

We thrive on this type of feedback, so I’ll be sure to pass this review off to the team.

Thanks again!

TaxJar

Jon W.

Graphic Designer

Small-Business (50 or fewer emp.)

6/12/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Works wonder for a small business"

5/5

What do you like best about TaxJar?

We love that we can set it to only collects taxes only in the state we need it to. Review collected by and hosted on G2.com.

What do you dislike about TaxJar?

The payment system for checking each order on our website could be revised a little but otherwise it works as intended! Review collected by and hosted on G2.com.

Response from Sarah Craig of TaxJar

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Hi Jon,

Thanks for the positive review of TaxJar! We love hearing from our customers - especially when our product has a positive impact on their business.

We thrive on this type of feedback, so I’ll be sure to pass this review off to the team.

Thanks again!

TaxJar

Laura M.

Owner

Small-Business (50 or fewer emp.)

6/13/2025

"My life has gotten easier"

5/5

What do you like best about TaxJar?

TaxJar keeps me organized and helps me to make sense of sales tax which is so very complicated. Review collected by and hosted on G2.com.

What do you dislike about TaxJar?

I don't like the fact that it's not easy to get customer support. I have to email my questions and get email responses. Review collected by and hosted on G2.com.

Response from Sarah Craig of TaxJar

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Hi Laura,

Thanks for taking the time to write this review. We love hearing from our customers - especially when our product has a positive impact on their business.

I also appreciate the feedback you have for us on our customer support. I’ll definitely share your feedback with our team.

If you have any more comments you’d like to share, please reach out to support@taxjar.com. We’d love to chat more.

Again, thanks so much for the review!

All the best,

TaxJar

Sabiana S.

Youth4Health Network Member and Forum delegate

Small-Business (50 or fewer emp.)

9/10/2025

"it is a nice experience"

3.5/5

What do you like best about TaxJar?

automatic and saves time, and precise at the same time Review collected by and hosted on G2.com.

What do you dislike about TaxJar?

i dont have anything to say about this from my experience Review collected by and hosted on G2.com.

Response from Sarah Craig of TaxJar

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Hi Sabiana,

Thanks for the kind remarks! We’re so happy that TaxJar has saved you time and provided you accurate sales tax calculations and that you plan to continue doing business with us.

We thrive on this type of feedback, so I’ll be sure to pass this review off to the team.

Thanks again!

TaxJar

Verified User in Retail

Small-Business (50 or fewer emp.)

6/19/2025

"Worry less software"

5/5

What do you like best about TaxJar?

Generating all my reports making it easy to file taxes. Links to my website for easy integration and applying compliance when needed. Very friendly customer service and responsive. Tax Jar is amazing and does not give me the idea I need to look elsewhere for their service. Review collected by and hosted on G2.com.

What do you dislike about TaxJar?

I don't have a downside at the moment. Very great service. Review collected by and hosted on G2.com.

Response from Sarah Craig of TaxJar

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Hi there,

Thanks for the positive review of TaxJar! We love hearing from our customers - especially when our product has a positive impact on their business.

Our team put a lot of work into our reports and integrations so I’ll be sure to pass along your kind words.

Thanks again!

TaxJar

Antonio O.

Small-Business (50 or fewer emp.)

7/23/2025

"Great software and support"

5/5

What do you like best about TaxJar?

Support is very helpful and responds quickly. We are happy with the service and support. Review collected by and hosted on G2.com.

What do you dislike about TaxJar?

I do not have anything to mention here that I dislike about TaxJar. Review collected by and hosted on G2.com.

Response from Sarah Craig of TaxJar

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Hi Antonio,

Thanks for the positive review of TaxJar! We love hearing from our customers - especially when our product has a positive impact on their business.

We're really happy to hear you've been happy with our support experience, I'll be sure to pass that along to our team!

Thanks again,

TaxJar

Chris B.

President

Mid-Market (51-1000 emp.)

1/27/2025

"Simple and Efficient"

5/5

What do you like best about TaxJar?

I have used TaxJar for 10 years now. As our business has grown, they have also grown and been able to keep up on our needed tax filings. Review collected by and hosted on G2.com.

What do you dislike about TaxJar?

Nothing really, the team has went above and beyond to help us. Review collected by and hosted on G2.com.

Response from Sarah Craig of TaxJar

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Hi Chris,

Thanks for the positive review of TaxJar! We love hearing from our customers - especially when our product has a positive impact on their business.

I’ll be sure to pass along your kind words to our team.

Thanks again!

TaxJar