Sovos Reviews & Product Details

1) Your helpdesk (although I think a phone number should be added)

2) your "womb to tomb" handling of the 1099 process Review collected by and hosted on G2.com.

1) I'm sorry i can no longer call to get quick answers to certain questions

2) I think the system should be more user friendly and walk us thru the process (remember, we only use the software once a year.

3) I think there should be some banner or fanfare when the process is done. Even Turbotax offers a visual "complete" cartoon Review collected by and hosted on G2.com.

The seamless integration between Sovos and SAP is extremely valuable because it ensures smooth transaction processing with very little manual intervention. Additionally, the sales tax filing service saves significant time, allowing users to focus on reviewing issues and identifying improvements for future compliance strategies. Review collected by and hosted on G2.com.

While Sovos provides strong integration and automation, the least helpful aspect is that the user interface can feel complex at times, especially when troubleshooting or making manual adjustments. Additionally, reporting options could be more intuitive and customizable to make analysis easier. Review collected by and hosted on G2.com.

I really appreciate the support team at Sovos, as they are very responsive, which greatly enhances my experience and ensures that any issues I encounter are promptly and effectively addressed. Their swift assistance is invaluable, particularly when dealing with complex tax determination scenarios. This responsiveness contributes significantly to streamlining operations and maintaining seamless workflow within our systems. Review collected by and hosted on G2.com.

I dislike that the compliance portal, which is used for raising incident tickets and downloading regulatory updates, requires a separate URL and login. It would be more efficient if this portal were embedded within the main platform, allowing for a single login like in the production environment. Review collected by and hosted on G2.com.

What I appreciate the most about Sovos is their excellent customer service. They are very responsive, accommodating, and easy to work with. They listen to our feedback and requests. I give Sovos a high rating because of that. Review collected by and hosted on G2.com.

Because we're in the older version, SUT and not GTD, we run into some challenges. It sometimes cannot or does not support certain complex tax rules or tax legislations from specific states. However, when we contact Sovos, they try to be accommodating as much as they can. Review collected by and hosted on G2.com.

Website is easy to use, Sovos Support is quick to respond. On Demand tutorial was a lifesaver submitting 1099 reports. Review collected by and hosted on G2.com.

The procedure seems to change a little every year, but as long as the tutorial/training video is available it's fine. Review collected by and hosted on G2.com.

They had a good implementation team that took time to understand what our products were and what needed to be looked at for taxability. Review collected by and hosted on G2.com.

Software could be overwhelming if not using the canned reports. Also coding and categorizing needs may not match products exactly.

Beware of any customization as it may not receive the full updates. Review collected by and hosted on G2.com.

We had been on Booke for statutory reporting, and we moved over to Sovos when they were purchased. The experience has been really great. We still have the detailed help guides that Booke had, but there is additional features that we didn't have before, like being able to import PDFs into the software (we do our footnotes in a separate word document and then conver to PDF), and also the ability to export and import excel files of different schedules and make edits as necessary (such as Schedule F). They also have good customer support, and are helpul in answers questions that we have in a timely manner. I just think overall it has all the benefits fo the Booke software, but builds on it with additional new features that enhance the overall experience. Review collected by and hosted on G2.com.

Coming from the Booke software, I think the Sovos validation checks is a little bit more confusing to follow. I am starting to understand it overall as I have used Sovos for about 3 years, but it just seemed more complicated on how to run it, as well as how to follow the trail, compared to the Booke software (at least at first).

It can take a little bit of time to run PDFs of the statements to review outside of the system, but overall I don't have any dealbreakers that would make me switch to a different platform. Review collected by and hosted on G2.com.

I've been a user of SOVOS for 8 years now and I have never been more statisfied with a tax reporting tool. They make the process seamless from start to finish. Review collected by and hosted on G2.com.

In years past, any time I found myself stuck, I would simply call the customer support desk and always had a pleasant experience. The last 2 years have not been the case. It's as though the tech assisting me doesn't understand the issue I'm having or there may be a language barrier. Review collected by and hosted on G2.com.

TIN verification is super easy and 1099 uploads are a breeze. The Sovos Team is easy to work with if there ever are issues to help you thru the process. I enjoy the ability to set up multiple users for the system with varying levels of access. Review collected by and hosted on G2.com.

We honestly haven't had any issues with Sovos or any dislikes. We have used their system for quite a few years for tax reporting. Review collected by and hosted on G2.com.

It's a comprehensive platform designed to handle all your tax compliance needs in one place. It helps streamline your tax compliance and smooth the process for the same. Review collected by and hosted on G2.com.

It is a complex software to understand and may take time for a user to get used to it. Review collected by and hosted on G2.com.