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Compare TaxJar and Vertex 
Featured Products
At a Glance
Market Segments
Small-Business (88.4% of reviews)
Enterprise (56.1% of reviews)
Entry-Level Pricing
$19.00 Per Month
No pricing available
TaxJar
Star Rating
(249)4.7 out of 5
Market Segments
Small-Business (88.4% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 2 pricing plansVertex
Star Rating
(459)4.4 out of 5
Market Segments
Enterprise (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VertexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TaxJar excels in user-friendliness, with many users highlighting its simple interface and intuitive design. One user mentioned it saves them "20 or more hours per month" by automating sales tax tracking across multiple states, making it a strong choice for small businesses.
- Users say Vertex stands out for its exceptional customer support, with feedback noting that all issues are resolved promptly and thoroughly. Reviewers appreciate the detailed explanations provided by support staff, which enhances the overall user experience.
- According to verified reviews, TaxJar has a quicker implementation process, with users praising its easy setup and onboarding tutorials. This is particularly beneficial for small businesses looking to get started without extensive training or resources.
- Reviewers mention that while Vertex offers robust reporting and filing systems, some users find it less intuitive compared to TaxJar. This can lead to a steeper learning curve, especially for those who are not as tech-savvy.
- G2 reviewers highlight that TaxJar consistently updates its features, which keeps the platform relevant and user-friendly. Users appreciate the ongoing improvements and the ease of following tutorials to navigate new functionalities.
- Users report that while Vertex has a strong market presence, its focus on enterprise solutions may not cater as effectively to small businesses. This is reflected in the user base, with a significant portion of TaxJar's reviews coming from small business owners who find it more aligned with their needs.
Pricing
Entry-Level Pricing
TaxJar
TaxJar Starter
$19.00
Per Month
(for up to 200 orders/mo.)
Pricing varies based on order volume.
- Email support
- Simple CSV import
- Sales tax reporting
Vertex
No pricing availableFree Trial
TaxJar
Free Trial is available
Vertex
No trial information availableRatings
Meets Requirements
9.3
170
8.3
133
Ease of Use
9.2
178
8.1
357
Ease of Setup
8.5
88
7.7
289
Ease of Admin
9.1
83
8.4
78
Quality of Support
9.0
168
7.6
130
Has the product been a good partner in doing business?
9.0
81
8.2
103
Product Direction (% positive)
8.6
161
7.9
131
Features by Category
Tracking
8.9
17
8.6
29
Feature Not Available
8.2
21
Feature Not Available
7.7
20
7.6
13
8.2
26
8.1
12
7.5
21
8.6
16
7.5
19
Integrations
8.6
13
7.9
25
Remittance
9.0
13
8.9
25
9.2
14
8.1
26
Feature Not Available
7.2
18
8.1
14
7.0
19
Agentic AI - Sales Tax and VAT Compliance
7.5
6
Not enough data
Feature Not Available
Not enough data
Tax Planning
Feature Not Available
6.3
5
Feature Not Available
5.7
5
Feature Not Available
6.7
5
Not enough data
7.0
5
Tax Filing
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
7.3
5
Workflows
Not enough data
7.0
5
Not enough data
7.3
5
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
TaxJar and Vertex are categorized as Sales Tax and VAT Compliance and Corporate Tax
Reviews
Reviewers' Company Size
TaxJar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vertex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
33.5%
Consumer Goods
10.7%
Apparel & Fashion
8.3%
Health, Wellness and Fitness
3.7%
Sporting Goods
3.3%
Other
40.5%
Retail
15.4%
Manufacturing
9.4%
Accounting
8.0%
Information Technology and Services
4.9%
Financial Services
4.7%
Other
57.7%
Discussions
TaxJar has no discussions with answers
How many clients are on O Series?
1 Comment
Official Response from Vertex
Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses...Read more
When are O Series data updates made available?
1 Comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
Can O Series complete Returns?
1 Comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
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