Talkwalker by Hootsuite Reviews & Product Details

I like that you can open multiple dashboards or reports and multiple users in an organization. It is a really easy to use tool and helps you a lot when you need insights from your audiences.

If you are looking for a tool that can help you with insights of audiences, helping you make better decisions and help you with alerts before a crisis this is the tool you are looking for. Review collected by and hosted on G2.com.

that it doest go back in information for more than 13 months. Review collected by and hosted on G2.com.

Talkwalker is a comprehensive social listening tool providing multiple solutions for brands and organizations.

The Arabic capabilities of the tool are the best I've worked with throughout my experience, providing the most accurate sentiment analysis I've seen so far.

The A.I model is also a great addition too, providing ever-improving results as you train the models more. Review collected by and hosted on G2.com.

The interface could use a refresh with better-looking graphs and charts. Review collected by and hosted on G2.com.

The bolsche allgorythmen are easy to create and the customer support always reacts quickly if you have questions or problems. The tool does what it is supposed to do and helped us to keep an eye on the international activities of our client and also to observe its competitors. Review collected by and hosted on G2.com.

You need a little practice and patience to understand how to set up the topics. For this I can only recommend the Talkwalker training courses which prepare you best. Review collected by and hosted on G2.com.

The thematic assessment of client coverage using various NLP models is something we use extensively at The PRactice. Influencer map is a great starter to segment audience.We dont just use it for a social media monitoring tool, but for analysing larger conversations by journalists and independent authors and analyse what they've written. Talkwalker helps in adding objectivity and data driven insights for our clients, which they immensely appreciate.

The Relationship management structure and POCs is very robust and prompt. The team is always curious about adding value into the customer's processes and aid in culling the right insights. I depend a lot on them for internal training and have never been let down. Review collected by and hosted on G2.com.

Advanced analytics and compatibility to feed in live data for merge visualizations is low. The platform in its basic structure is great, but further value add is possible based on this data- which seems to be a broken link, since csv tend to lose out on a lot of information. Other add-ons like Quick search and API linkage are very expensive to build over and experiment with. Review collected by and hosted on G2.com.

A powerful and comprehensive solution for tracking the online reputation of your brand and conducting media and sector monitoring. A customizable and adaptable tool that best meets our needs. Real-time tracking for responsive and exhaustive monitoring. Good technical availability, without bugs. Not to mention the responsiveness, great availability, and pedagogy of the Talkwalker teams, especially our account manager, for effective support. Review collected by and hosted on G2.com.

Powerful tool that requires time to acclimate and fully exploit all its features and potential. Requires guidance at the start for a good handling. Review collected by and hosted on G2.com.

TalkWalker allows you to track in real-time what is being said about our company. The tool is comprehensive and offers a multitude of features, including the ability to create custom reports and send them to different recipients. The customer support is very responsive, which allows for quick problem resolution. Review collected by and hosted on G2.com.

It takes some time to get familiar with the tool, but once you understand how it works, the configuration becomes faster. The "sentiments" should be taken with a grain of salt because they do not always reflect reality. Review collected by and hosted on G2.com.

Talkwalker is a comprehensive social listening tool that covers the entire web space quite well, with data retrieval faster than most of its competitors. The tool is regularly updated and integrates market developments (API cuts by certain social networks, etc.) Review collected by and hosted on G2.com.

The tool could crawl even more sources, be more exhaustive in the spaces of a particular sector (health). The tool could also be easier to use. Review collected by and hosted on G2.com.

I really enjoy using Talkwalker because it is incredibly customizable and I can also use it for social monitoring purposes and extract data to create reports, it is much more accurate than other tools that I have used especially to calculate social sentiment, so I can create personalized reports directly in the platform or reports by email. Review collected by and hosted on G2.com.

This tool is not the most intuitive or easy to use, but with proper training I will quickly learn how to use it. Data mining and feelings labeling is very poor. On the other hand, it shows different data on the board and when we download it, the data count becomes different. Review collected by and hosted on G2.com.

The multitude of features and the ability to customize the tool in the smallest details for a better fit to our needs. A very comprehensive tool for in-depth social listening. A big plus for the customer support which is always available and responsive to help you when needed. Review collected by and hosted on G2.com.

A handling that requires time. Some indicators like potential reach, which have a calculation method that does not exactly reflect the number of potentially affected people. Review collected by and hosted on G2.com.

The reports available in the dashboard, and the monitoring capacity itself. Review collected by and hosted on G2.com.

Monitoring of Arabic articles is not very satisfactory. Review collected by and hosted on G2.com.