Talkwalker by Hootsuite Reviews & Product Details

TW is completely open and customizable. It can be used for detailed social monitoring and web listening but also for more unhortodox purposes. Data import, API, AI engine and other features gives the opportunity to imagine and create new ways to use data to accomplish marketing and communication objectives. Review collected by and hosted on G2.com.

The pricing model is a bit unhandy if you are planning to grow your business or the number of mentions to analyze Review collected by and hosted on G2.com.

Possibility to automate reporting by building individualized dashboards

Virality map gives great insights into how far your postings spread

Overall, it saves me a lot of time to share my social media performances Review collected by and hosted on G2.com.

The system is partially slow, as it needs to load massive amounts of data

I have not found a way to differentiate between posts that I do for the company and externals who post about the company Review collected by and hosted on G2.com.

- Not only Social Media Listening/Monitoring but Online Listening/Monitoring

- Cover more Social Media Channels than most other tools

- Easy to set up and use

- Flexibility

- Listen to customers' requests and keep improving

- Outstanding customer services from Talkwalker customer success manager Review collected by and hosted on G2.com.

- Want more flexible date range comparison for report use

- limited choice of supported social media management tools Review collected by and hosted on G2.com.

The Support, the intuitive usability, the vast options of outpu Review collected by and hosted on G2.com.

The facebook and Instagram APIs seem to get almost seless for our cases Review collected by and hosted on G2.com.

- Simply gives everything you'd expect and want from a social media monitoring platform

- Detailed filter system.

- Great customer support.

- Comprehensive user manuals and documentations.

- Embedded Google Translate support for results is a big plus for international clients. Review collected by and hosted on G2.com.

- Inability to change the color scheme of sentiment tag clouds.

- Automatic sentiment tagging was 50%-50% in German.

- UI can be improved, looks slightly outdated and a bit tricky for newcomers to understand intuitively.

- This might be my mistake, but being able to create comparisons between two, three different keyword results would be good Review collected by and hosted on G2.com.

Analytics layout choices, Dashboards edition, Influencer network mapping, Quick Search.

And also really easy to correlate publications with engagement over time Review collected by and hosted on G2.com.

For big topic, time to process millions of datas is sometimes long

The Commande center should be free and clickable as the dashboards Review collected by and hosted on G2.com.

The granularity of the tool, and its functional richness

The continuous effort of the publisher in terms of innovation on the proposed features and their usefulness

The stability of the platform

The quality of the support which has greatly evolved in recent months, and which has shifted from a factor of dissatisfaction to a factor of renewed trust Review collected by and hosted on G2.com.

Like all tools, the low detection capacity on Facebook and the constraints it poses

The errors in source referencing and their assignment to a country other than the country of origin, but which is compensated by the integration of sources that we regularly send to the publisher Review collected by and hosted on G2.com.

What we like the most form TalkWalker is the flexibility and personalization of the searches. Now we have the possibility to access different results and queries due to the quick loading and easy way of asking for data. We work with lots of searches, TalkWalker makes everything easier to organize. Also the alerts system is very important for us, due to the need of a quick identification of any reputation crisis. Review collected by and hosted on G2.com.

We do not dislike it, but I think as a user you need to learn how to use the tool. TalkWalker is so complete that you need to work on it to take advantage of all the possibilities it has. Then you have to be open minded to included that amount of that in your reports. Review collected by and hosted on G2.com.

The Quick Search Tool is very user friendly and easy to use. It's a powerful tool to discover the most engaging content, refine the SEO texts and hashtags that should be used. Review collected by and hosted on G2.com.

There's nothing I don't like, but as the tool is so powerful, maybe Talkwalker should make more tutorials available on how to use it.

It's a pity that we can not monitor LinkedIn, but it's not a Talkwaker issue. Review collected by and hosted on G2.com.

The price is really unbeatable since it's free Review collected by and hosted on G2.com.

Talkwalker doesn't always catch every piece that I need monitored, so I'll oftentimes have to search individual websites to find a piece that I secured Review collected by and hosted on G2.com.