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Compare Meltwater and Talkwalker by Hootsuite 
Featured Products
At a Glance
Market Segments
Small-Business (41.6% of reviews)
Small-Business (37.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Meltwater
Star Rating
(2,494)4.0 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterTalkwalker by Hootsuite
Star Rating
(136)4.3 out of 5
Market Segments
Small-Business (37.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Talkwalker by HootsuiteSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, offering robust social media listening and monitoring capabilities. Users appreciate its extensive global coverage, which helps them gain a broad perspective on brand performance.
- Users say that Talkwalker by Hootsuite stands out for its extensive feature set and high customizability. Reviewers highlight its ability to provide insights that were previously inaccessible, making it a valuable tool for exploring data beyond just measuring digital conversations.
- According to verified reviews, Meltwater's user interface is praised for being intuitive and easy to navigate once set up, with many users noting the responsive customer service that enhances their overall experience.
- Reviewers mention that Talkwalker by Hootsuite offers fantastic customer support, which is a significant advantage for users who may need assistance navigating its complex features. This support is often highlighted as a key reason for user satisfaction.
- G2 reviewers indicate that while Meltwater has a slightly lower star rating, it receives higher overall satisfaction scores, suggesting that users find it to be a more reliable choice for their social media analytics needs.
- Users report that both platforms have their strengths, but Meltwater's automated analytics and customizable dashboard are particularly noted for helping users streamline their reporting processes, while Talkwalker is recognized for its excellent tracking of conversation volume and trends.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableTalkwalker by Hootsuite
No pricing availableFree Trial
Meltwater
No trial information availableTalkwalker by Hootsuite
Free Trial is available
Ratings
Meets Requirements
7.9
2,136
8.4
113
Ease of Use
7.8
2,170
8.6
114
Ease of Setup
7.8
1,150
8.4
80
Ease of Admin
8.1
929
8.5
76
Quality of Support
8.5
2,061
9.3
109
Has the product been a good partner in doing business?
8.4
935
8.8
74
Product Direction (% positive)
8.0
2,119
9.0
104
Features by Category
Social Analytics
7.8
525
8.8(won by 1.0)
65
7.7
513
8.1(won by 0.4)
65
8.0
518
8.2(won by 0.2)
68
6.8(won by 0.1)
376
6.7
25
Feature Not Available
7.3(won by default)
32
7.5(won by default)
394
Not enough data
7.1(won by default)
425
Not enough data
Reports & Dashboards
7.7
544
8.2(won by 0.5)
69
8.0
564
8.6(won by 0.6)
69
7.9
481
8.6(won by 0.7)
60
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
8.1
238
Not enough data
7.4
211
Not enough data
7.3
202
Not enough data
7.5
203
Not enough data
8.0
228
Not enough data
7.6
212
Not enough data
Social Management
8.3
280
Not enough data
7.8
267
Not enough data
7.4
237
Not enough data
7.9
275
Not enough data
6.5
208
Not enough data
7.1
208
Not enough data
7.3
100
Not enough data
Agentic AI - Social Media Management
5.8
24
Not enough data
6.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.2
23
Not enough data
Media Channels
7.3
635
Not enough data
7.2
657
Not enough data
8.5
730
Not enough data
Geographic Coverage
7.8
703
Not enough data
8.2
711
Not enough data
7.6
636
Not enough data
Reporting
8.2
709
Not enough data
8.1
696
Not enough data
7.9
690
Not enough data
7.9
713
Not enough data
Agentic AI - Media Monitoring
6.3
83
Not enough data
6.3
81
Not enough data
6.2
80
Not enough data
6.3
81
Not enough data
Feature Not Available
Not enough data
Generative AI
6.5
288
Not enough data
6.6
283
Not enough data
Audiences
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Not enough data
Data Analysis
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Not enough data
Agentic AI - Audience Intelligence Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring & Listening
8.0
801
8.4
85
7.3
703
7.5
84
8.2
515
7.8
9
8.3
522
9.4
9
7.8
486
7.6
9
7.8
477
7.7
8
Agentic AI - Social Media Listening Tools
6.5
83
Not enough data
6.4
84
Not enough data
6.2
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
6.9
779
6.5
87
7.9
787
8.3
85
8.0
481
7.1
8
7.8
464
7.8
9
Influencer Marketing
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Not enough data
Agentic AI - Influencer Marketing Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
6.6
155
Not enough data
6.7
152
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
480
Not enough data
7.9
412
Not enough data
8.0
388
Not enough data
Outreach
8.1
426
Not enough data
7.5
146
Not enough data
7.7
349
Not enough data
Reporting
8.5
474
Not enough data
8.3
361
Not enough data
8.1
407
Not enough data
Agentic AI - Media and Influencer Targeting
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
User Rights/Roles
7.7
305
Not enough data
8.0
326
Not enough data
Categories
Categories
Shared Categories
Meltwater and Talkwalker by Hootsuite are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
Talkwalker by Hootsuite has no unique categories
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkwalker by Hootsuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.7%
Public Relations and Communications
14.7%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.1%
Other
54.4%
Public Relations and Communications
22.0%
Marketing and Advertising
19.5%
Market Research
7.3%
Management Consulting
4.9%
Information Technology and Services
4.9%
Other
41.5%
Alternatives
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
Talkwalker by Hootsuite has no more discussions with answers
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