Top 10 SupportBee Alternatives & Competitors

Top 10 Alternatives to SupportBee Recently Reviewed By G2 Community

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Freshdesk
By Freshworks
4.4/5
(3,609)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Categories in common with SupportBee:
Help Desk

Zoho Desk
By Zoho
4.4/5
(7,126)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Categories in common with SupportBee:
Help Desk

Help Scout
By Help Scout
4.4/5
(417)
Product Description
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
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Categories in common with SupportBee:
Help Desk
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Front
By Front App
4.7/5
(2,395)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Categories in common with SupportBee:
Help Desk

Helpshift
By Helpshift
4.3/5
(381)
Product Description
Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.
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Categories in common with SupportBee:
Help Desk

TeamSupport
By TeamSupport
4.4/5
(885)
Product Description
TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction.
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Categories in common with SupportBee:
Help Desk

Salesforce Service Cloud
By Salesforce
4.4/5
(7,169)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Categories in common with SupportBee:
Help Desk

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,689)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Categories in common with SupportBee:
Help Desk

Connecteam
By Connecteam
4.6/5
(3,393)
Product Description
Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training.
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Categories in common with SupportBee:
Help Desk

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers