Top 10 Smart PBX Alternatives & Competitors

Top 10 Alternatives to Smart Choice Communications Recently Reviewed By G2 Community

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CTM (formerly CallTrackingMetrics)
By CTM
4.5/5
(760)
Product Description
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
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Categories in common with Smart PBX:
Contact Center
UCaaS Platforms

Nextiva
By Nextiva
4.5/5
(3,442)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Categories in common with Smart PBX:
Contact Center
UCaaS Platforms

Genesys Cloud CX
By Genesys
4.4/5
(1,520)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Categories in common with Smart PBX:
Contact Center
UCaaS Platforms
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Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(593)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Categories in common with Smart PBX:
Contact Center
UCaaS Platforms

3CX
By 3CX
4.4/5
(530)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Categories in common with Smart PBX:
Contact Center
UCaaS Platforms

Ringover
By Ringover
4.6/5
(457)
Product Description
Ringover is the flexible cloud-based phone solution for businesses who want to improve the mobility and collaboration of their employees. Free unlimited calls. Fixed and mobile numbers from 65+ destinations. Seamless CRM integration. Advanced call centre features. Start your free trial today.
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Categories in common with Smart PBX:
Contact Center
UCaaS Platforms

CallTower
By CallTower
4.3/5
(360)
Product Description
CallTower provides cloud-based enterprise-class unified communications solutions for organizations worldwide.
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Categories in common with Smart PBX:
Contact Center
UCaaS Platforms

Zoom Workplace
By Zoom
4.5/5
(55,738)
Product Description
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
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Categories in common with Smart PBX:
UCaaS Platforms

Webex Suite
By Cisco
4.2/5
(18,717)
Product Description
Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings, group messaging, file sharing, calling and whiteboarding so your teams can work anytime, on any device, with anyone, across any workstream.
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Categories in common with Smart PBX:
UCaaS Platforms

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