We have been using Slido for many years for our virtual and hybrid events and we have never been disappointed. Not only is the SaaS always stable, but new and useful features and integrations are added weekly. But in our eyes, the absolutely most important point that sets Slido apart from the competition was the extraordinarily professional and fast support. But unfortunately, that’s all in the past. Review collected by and hosted on G2.com.
Unfortunately, I have to revise my positive review, as over the years there have been virtually no substantial changes to the platform, whilst the service has deteriorated significantly. Instead of integrating truly essential features, artificial intelligence has been incorporated into the user input fields, which makes absolutely no sense and adds no value whatsoever. On top of that, there are a handful of other features that not only we, but also many reviewers here, really miss. This combination is truly disappointing, especially as there are now some very good competitors.
One of the main reasons for using Slido has always been its simplicity. That’s precisely where it’s now increasingly falling short, as simple changes to the layout – such as the display of the tabs used to switch between polls and Q&A – cannot be customised, let alone the ability to disable polls altogether.
And recently, support are no longer willing to make these adjustments – which should actually have been possible in the backend configuration for years – as a gesture of goodwill; instead, they are charging high fees for them. And they don’t even tell you this in advance, but only once you’re already in the middle of the process. That’s really very sad. Review collected by and hosted on G2.com.



