Shopper Approved Features

Consumer Intelligence (3)

Customer Feedback: Based on 93 Shopper Approved reviews and verified by the G2 Product R&D team. Provides a forum for customers to give feedback and data storage for company analysis.
Competitive Intelligence: Allows users to get real-time information on competitors performance and reputation. This feature was mentioned in 68 Shopper Approved reviews.
Sentiment Analysis: Based on 72 Shopper Approved reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics.

Social Networks Monitoring: Based on 53 Shopper Approved reviews and verified by the G2 Product R&D team. Helps track and monitor social media trends and interactions.
Social Media Management: Based on 52 Shopper Approved reviews. Helps manage social messaging and measures the full impact of social campaigns.
Digital Media Monitoring: Based on 51 Shopper Approved reviews and verified by the G2 Product R&D team. Helps manage ad messaging and measures the full impact of digital advertising campaigns.

Authentification: Based on 67 Shopper Approved reviews and verified by the G2 Product R&D team. Provide multiple methods of user authentication such as social media accounts.
Review Forms: Based on 79 Shopper Approved reviews and verified by the G2 Product R&D team. Generate review forms and questionnaires to gather feedback from users.
Personalization: Based on 78 Shopper Approved reviews and verified by the G2 Product R&D team. Ability to personalize review forms and questionnaires based on user type.
Community Q&A: Based on 63 Shopper Approved reviews and verified by the G2 Product R&D team. Consumers can ask questions about products and request feedback from peers.

Reviewer Validation: Based on 75 Shopper Approved reviews and verified by the G2 Product R&D team. Checks to ensure the reviewers are real people who used the products.
Response Types: Based on 72 Shopper Approved reviews and verified by the G2 Product R&D team. Evaluate consumer feedback to ensure that it's authentic and relevant.
Legal Agreements: Based on 63 Shopper Approved reviews and verified by the G2 Product R&D team. Define and implement terms and conditions for privacy, copyright, or intellectual property.

E-commerce: Based on 75 Shopper Approved reviews and verified by the G2 Product R&D team. Reviews can be collected directly from e-commerce platforms or online stores.
Retail: Based on 66 Shopper Approved reviews and verified by the G2 Product R&D team. Reviews can be distributed across multiple channels (online, in store, etc.).
Customer Service: Based on 72 Shopper Approved reviews and verified by the G2 Product R&D team. Allow consumers to provide feedback while interacting with customer service representatives.

Incentives: Based on 61 Shopper Approved reviews and verified by the G2 Product R&D team. Provide incentives for reviewers, such as coupons and gift cards.
Syndication: Based on 68 Shopper Approved reviews and verified by the G2 Product R&D team. Manage syndication to distribute reviews across multiple channels.
Insights: Based on 64 Shopper Approved reviews and verified by the G2 Product R&D team. Analyze data points such as page views, average rating, or consumer sentiment.
Content: Based on 62 Shopper Approved reviews and verified by the G2 Product R&D team. Support multiple types of user generated content such as text, video, or photos.

Badges: Based on 75 Shopper Approved reviews and verified by the G2 Product R&D team. Generate multiple types of badges based on user ratings.
Widgets: Based on 73 Shopper Approved reviews and verified by the G2 Product R&D team. Create reviews widgets that can be embedded on websites and online stores.
Marketing: Based on 62 Shopper Approved reviews and verified by the G2 Product R&D team. Manage marketing campaigns, as well as SEO, SERP, and A/B testing.

Autonomous Task Execution: Capability to perform complex tasks without constant human input
Multi-step Planning: Ability to break down and plan multi-step processes
Cross-system Integration: Works across multiple software systems or databases
Adaptive Learning: Improves performance based on feedback and experience
Proactive Assistance: Anticipates needs and offers suggestions without prompting
Decision Making: Makes informed choices based on available data and objectives