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At a Glance
Market Segments
Small-Business (84.8% of reviews)
Small-Business (85.4% of reviews)
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Starting at $119.00 Per Month
Reviews.io
Star Rating
(604)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Free Trial is available
Browse all 4 pricing plansShopper Approved
Star Rating
(232)4.8 out of 5
Market Segments
Small-Business (85.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $119.00 Per Month
Learn more about Shopper ApprovedSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Reviews.io excels in its Revenue Reporting feature, scoring 8.0, which allows businesses to track the financial impact of customer feedback effectively. In contrast, Shopper Approved's revenue reporting is notably lower at 6.8, leading some users to feel that they lack comprehensive insights into their sales performance.
- Reviewers mention that the Dashboard in Reviews.io is highly intuitive, earning a score of 9.2, which facilitates easy navigation and quick access to key metrics. Conversely, Shopper Approved's dashboard, with a score of 8.8, is seen as less user-friendly, making it harder for users to find the information they need efficiently.
- G2 users highlight the superior Quality of Support from Reviews.io, which scored 9.6, indicating that users feel well-supported and valued. On the other hand, Shopper Approved, with a score of 9.5, also provides good support, but some users feel that the response times could be improved.
- Users on G2 appreciate the Integration & APIs capabilities of Shopper Approved, which scored 9.2, allowing for seamless connections with other tools. Reviews.io, while still strong at 8.9, is noted to have fewer integration options, which can limit flexibility for some users.
- Reviewers mention that both platforms offer robust Customer Feedback features, with Reviews.io scoring 9.5 and Shopper Approved at 9.4. However, users say that Reviews.io's feedback collection process is more streamlined, making it easier to gather and analyze customer insights.
- Users report that the Community Q&A feature in Reviews.io, scoring 8.3, is more engaging compared to Shopper Approved's 7.7, which some users find lacking in functionality. This difference can impact how effectively businesses interact with their customers and address inquiries.
Pricing
Entry-Level Pricing
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Shopper Approved
Starter Package
Starting at $119.00
Per Month
- Shopper Approved Seller Ratings with our proprietary process that collects up to 10x more reviews.
Free Trial
Reviews.io
Free Trial is available
Shopper Approved
Free Trial is available
Ratings
Meets Requirements
9.2
497
9.3
185
Ease of Use
8.9
503
9.3
185
Ease of Setup
8.6
370
9.1
137
Ease of Admin
9.0
305
9.1
121
Quality of Support
9.7
502
9.4
180
Has the product been a good partner in doing business?
9.4
305
9.5
118
Product Direction (% positive)
9.4
455
8.4
173
Features by Category
Collection
8.3
125
8.2
67
|
Verified
8.8
221
|
Verified
8.8
79
|
Verified
8.6
220
|
Verified
8.3
78
|
Verified
8.6
211
|
Verified
Feature Not Available
8.2
186
|
Verified
7.5
63
|
Verified
Agentic AI - Review Management
8.2
13
5.3
5
8.5
13
5.3
5
Moderation
8.9
211
|
Verified
9.0
75
|
Verified
8.9
204
|
Verified
8.9
72
|
Verified
8.3
176
|
Verified
8.5
63
|
Verified
Use Cases
9.0
197
|
Verified
9.0
75
|
Verified
8.6
175
|
Verified
8.5
66
|
Verified
9.1
204
|
Verified
9.1
72
|
Verified
Administration
7.7
163
|
Verified
7.5
61
|
Verified
8.0
101
8.0
68
|
Verified
8.5
172
|
Verified
8.2
64
|
Verified
8.8
175
|
Verified
8.2
62
|
Verified
Feature Not Available
Feature Not Available
Display Options
8.5
171
|
Verified
8.7
75
|
Verified
8.9
196
|
Verified
8.7
73
|
Verified
8.8
190
|
Verified
Feature Not Available
8.6
172
|
Verified
8.3
62
|
Verified
Generative AI
8.1
101
7.0
40
Consumer Intelligence
9.4
199
|
Verified
9.4
93
|
Verified
8.8
169
|
Verified
8.4
68
8.8
177
|
Verified
8.6
72
|
Verified
Reporting
8.0
149
Feature Not Available
8.3
156
|
Verified
7.7
53
|
Verified
9.1
192
|
Verified
8.8
89
|
Verified
Media Monitoring
7.9
150
|
Verified
6.9
53
|
Verified
8.0
148
|
Verified
7.0
52
8.1
150
|
Verified
7.1
51
|
Verified
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
7.9
75
6.4
30
Agentic AI - Online Reputation Management
8.1
25
6.0
5
8.7
24
6.0
5
8.6
23
6.3
5
8.5
24
6.0
5
8.6
24
6.0
5
8.7
24
5.7
5
Categories
Categories
Shared Categories
Reviews.io and Shopper Approved are categorized as Online Reputation Management and Review Management
Unique Categories
Reviews.io has no unique categories
Shopper Approved has no unique categories
Reviews
Reviewers' Company Size
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopper Approved
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.5%
Apparel & Fashion
8.6%
Consumer Goods
6.1%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Retail
31.0%
Consumer Goods
7.5%
Health, Wellness and Fitness
7.1%
Automotive
6.2%
Wholesale
3.1%
Other
45.1%
Discussions
Reviews.io has no discussions with answers
When will our reviews show up in google?
2 Comments
MH
Can't help there.Read more
Is Shopper Approved legitimate?
2 Comments
JD
Shopper Approved is legitimate and they have great customer service.Read more
What does Shopper Approved do?
1 Comment
MT
Shopper Approved is a customer review platform that helps businesses collect, manage, and display customer feedback and reviews. It offers a variety of...Read more
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