Compare Reviews.io and Shopper Approved 
At a Glance
Market Segments
Small-Business (84.8% of reviews)
Small-Business (85.3% of reviews)
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Starting at $119.00 Per Month
Reviews.io
Star Rating
(620)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansShopper Approved
Star Rating
(231)4.8 out of 5
Market Segments
Small-Business (85.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $119.00 Per Month
Learn more about Shopper ApprovedSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in overall user satisfaction, reflected in its higher G2 Score compared to Shopper Approved. Users appreciate the platform's trustworthiness and excellent customer support, which is noted for being responsive and helpful.
- Users say that Reviews.io offers a more affordable entry-level price, making it a more accessible option for small businesses. In contrast, Shopper Approved's starting price is significantly higher, which may deter some potential users.
- Reviewers mention that Reviews.io has a greater volume of recent reviews, indicating a more active user base and up-to-date feedback. This is crucial for potential buyers looking for reliable and current insights into the software's performance.
- According to verified reviews, both platforms receive similar star ratings, but Reviews.io stands out for its ease of integration with industry standards like Klaviyo, which users find beneficial for streamlining their review processes.
- Users highlight that Shopper Approved provides robust features for feedback management, particularly through SMS and email surveys. However, some users feel that Reviews.io's flexibility and integration capabilities give it an edge in day-to-day usability.
- Reviewers note that while both platforms have strong support, Reviews.io's ultra-fast online customer support is frequently praised, making it easier for users to resolve issues quickly compared to Shopper Approved's support experience.
Pricing
Entry-Level Pricing
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Shopper Approved
Starter Package
Starting at $119.00
Per Month
- Shopper Approved Seller Ratings with our proprietary process that collects up to 10x more reviews.
Free Trial
Reviews.io
Free Trial is available
Shopper Approved
Free Trial is available
Ratings
Meets Requirements
9.2
511
9.3
184
Ease of Use
8.9
517
9.3
184
Ease of Setup
8.6
384
9.1
136
Ease of Admin
9.0
310
9.1
121
Quality of Support
9.6
515
9.4
179
Has the product been a good partner in doing business?
9.4
310
9.5
118
Product Direction (% positive)
9.4
467
8.4
172
Features by Category
Collection
8.3
126
8.2
67
|
Verified
8.8
224
|
Verified
8.8
79
|
Verified
8.6
221
|
Verified
8.3
78
|
Verified
8.6
212
|
Verified
Feature Not Available
8.2
188
|
Verified
7.5
63
|
Verified
Agentic AI - Review Management
7.6
14
5.3
5
8.0
14
5.3
5
Moderation
8.9
212
|
Verified
9.0
75
|
Verified
8.8
205
|
Verified
8.9
72
|
Verified
8.3
177
|
Verified
8.5
63
|
Verified
Use Cases
9.0
198
|
Verified
9.0
75
|
Verified
8.6
176
|
Verified
8.5
66
|
Verified
9.0
205
|
Verified
9.1
72
|
Verified
Administration
7.6
164
|
Verified
7.5
61
|
Verified
8.0
102
8.0
68
|
Verified
8.4
173
|
Verified
8.2
64
|
Verified
8.7
177
|
Verified
8.2
62
|
Verified
Feature Not Available
Feature Not Available
Display Options
8.5
172
|
Verified
8.7
75
|
Verified
8.9
197
|
Verified
8.7
73
|
Verified
8.8
192
|
Verified
Feature Not Available
8.5
174
|
Verified
8.3
62
|
Verified
Generative AI
8.0
102
7.0
40
Consumer Intelligence
9.4
209
|
Verified
9.4
93
|
Verified
8.8
170
|
Verified
8.4
68
8.8
178
|
Verified
8.6
72
|
Verified
Reporting
8.0
150
Feature Not Available
8.3
157
|
Verified
7.7
53
|
Verified
9.1
197
|
Verified
8.8
89
|
Verified
Media Monitoring
7.9
151
|
Verified
6.9
53
|
Verified
8.0
149
|
Verified
7.0
52
8.1
152
|
Verified
7.1
51
|
Verified
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
7.9
76
6.4
30
Agentic AI - Online Reputation Management
7.8
26
6.0
5
8.3
25
6.0
5
8.4
26
6.3
5
8.2
25
6.0
5
8.3
25
6.0
5
8.3
25
5.7
5
Categories
Categories
Shared Categories
Reviews.io and Shopper Approved are categorized as Online Reputation Management and Review Management
Unique Categories
Reviews.io has no unique categories
Shopper Approved has no unique categories
Reviews
Reviewers' Company Size
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopper Approved
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.1%
Apparel & Fashion
8.6%
Consumer Goods
5.9%
Health, Wellness and Fitness
5.6%
Marketing and Advertising
3.6%
Other
50.2%
Retail
31.1%
Consumer Goods
7.6%
Health, Wellness and Fitness
7.1%
Automotive
5.8%
Wholesale
3.1%
Other
45.3%
Discussions
Reviews.io has no discussions with answers
When will our reviews show up in google?
2 Comments
MH
Can't help there.Read more
Is Shopper Approved legitimate?
2 Comments
JD
Shopper Approved is legitimate and they have great customer service.Read more
What does Shopper Approved do?
1 Comment
MT
Shopper Approved is a customer review platform that helps businesses collect, manage, and display customer feedback and reviews. It offers a variety of...Read more
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