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ScalaHosting Reviews (453)

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ScalaHosting Reviews (453)

4.8
454 reviews

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DB
Founder
Small-Business (50 or fewer emp.)
"Top-Tier Reliability, Effortless Management, and Excellent Support"
What do you like best about ScalaHosting?

I have been using ScalaHosting’s services since 2016 as part of DRD Solution, and my experience has been consistently positive. What stands out most to me is how ScalaHosting combines reliability, simplicity, and attentive customer care within a single platform. From the outset, the platform’s ease of use is apparent. Managing websites, servers, and resources—even in complex scenarios—is straightforward. The dashboard, SPanel, and the overall user interface are designed to help me accomplish tasks quickly, without having to navigate confusing menus or spend excessive time searching for settings.

I also appreciate how easy it is to get started. Migrating websites, launching VPS instances, configuring SSL certificates, and setting up backups are all smooth processes, free from unnecessary complications. Even more advanced operations, such as scaling resources or deploying business applications, are handled with clarity and efficiency.

The most impressive aspect for me is ScalaHosting’s customer support. Whenever I need assistance, I receive prompt responses from knowledgeable experts who not only resolve issues but also take the time to explain solutions and guide me through the process.

I use ScalaHosting daily for a variety of tasks, including performance monitoring, updates, email management, and deploying new applications. The platform’s reliability and efficiency are crucial for maintaining business continuity, and I have found everything to work consistently well.

Integration with third-party platforms, frameworks, and applications is also seamless. Whether I’m working with WordPress, PHP-based systems, or custom tools, connecting everything is straightforward and hassle-free.

In summary, ScalaHosting offers an ideal combination of features, performance, and authentic customer support, making it a dependable choice for my business needs. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

The pricing can feel slightly high compared to some other hosting providers. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Dharmesh,

Thank you very much for sharing your long-term experience and for trusting ScalaHosting since 2016. It truly means a lot to us to read feedback from partners who rely on our platform daily for their business operations. I’m glad to know that managing websites, servers, and resources has been clear and efficient for you, even when handling more advanced setups.

I’m especially pleased that the onboarding process, migrations, SSL configuration, backups, and resource adjustments have been straightforward and have supported your workflows without unnecessary friction. Hearing that our support team has been able to assist you promptly while also taking the time to explain each step is something we genuinely appreciate, as this approach is central to how we work with our clients.

Thank you as well for your honest note regarding pricing. I understand how cost considerations can be important, and your feedback is valuable as we continue reviewing our offerings and long-term plans.

I’m grateful that ScalaHosting continues to support your daily operations and integrations, and we appreciate your continued confidence in us as a hosting partner.

Warm regards,

Gabriella

Fasil T.
FT
Website manager
Small-Business (50 or fewer emp.)
"Fast, Reliable Hosting with Outstanding Support"
What do you like best about ScalaHosting?

I like that ScalaHosting’s Advanced Shared Hosting gives me fast, stable performance even though it’s shared hosting. My WordPress sites load quickly, uptime has been excellent, and their SPanel makes managing everything simple. The support team is the biggest highlight — they respond fast and actually fix issues instead of giving generic answers. Overall, it feels much more reliable than other shared hosting providers I’ve used. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

There isn’t much to dislike, but if I had to point out something, it’s that the cPanel interface sometimes feels a bit slow during peak hours compared to the rest of the hosting environment. It still works fine, but certain sections take a moment to load. Apart from that occasional lag, my overall experience has been smooth. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Fasil,

Thank you for taking the time to share such a detailed review. I’m really pleased to hear that your WordPress projects are running consistently well on ScalaHosting's Advanced Shared Hosting and that day-to-day administration has been straightforward for you. Knowing that your client sites remain accessible and responsive is exactly what we aim to provide.

I especially appreciate your kind words about our support team. Taking real ownership of an issue and seeing it through to a resolution is something we value, so it’s great to know this has made a difference in your workflow.

Regarding the occasional delays you’ve noticed in the interface during busy periods, thank you for pointing that out. We’re continuously refining our systems to improve overall responsiveness, and feedback like yours helps guide those improvements.

It’s wonderful to know that features such as backups, SSL management, email tools, and migrations have reduced the administrative load for you and allowed you to focus more on development rather than server tasks. We at ScalaHosting are happy to be a dependable part of your setup.

Warm regards,

Gabriella

Lonnie-Ray G.
LG
Owner Founder of FreedomAPI
Small-Business (50 or fewer emp.)
"The best web/server host by far with alot of features"
What do you like best about ScalaHosting?

The Ease of Use of the Entry Cloud cause setting up a website is very easy even nodejs is easy to setup

Thier customer support has always been very good and will be able to fix the problems on the hosting

I use this for about 8 - 9 Sites and each one has done exactly what i needed Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

The only thing i dislike is when i add a new domain or add a subdomain it wont automatically setup the ssl after 24 hours and i have to contact customer support and they have to manually restart the server for that domain or subdomain it would be great if that was something the user could do without customer support Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Lonnie-Ray,

Thank you for taking the time to share your experience with ScalaHosting. I’m glad to hear that getting started with your projects, including Node.js setups, has been straightforward and that managing multiple websites on one platform has met your expectations. It’s also encouraging to know our team has been able to step in and resolve issues whenever assistance was needed.

I appreciate you pointing out the situation with SSL activation for new domains and subdomains. Feedback like this helps us identify where automation and user-level controls can be improved, and I’ve made sure your comments are shared with our technical team for consideration.

Thank you again for your trust and for running so many of your sites with ScalaHosting. We truly value your long-term partnership.

Warm regards,

Gabriella

TW
Company Director
Small-Business (50 or fewer emp.)
"Exceptional Performance, Intuitive Control, and Outstanding Support"
What do you like best about ScalaHosting?

I’ve been using ScalaHosting for my websites and applications, and it has been one of the best hosting decisions I’ve made. The performance of their managed VPS with NVMe SSD storage is consistently fast and stable, and my sites feel noticeably more responsive compared to previous providers. Uptime has been rock solid, which gives me confidence that my projects will stay online without unpleasant surprises.​

What really stands out is their custom SPanel control panel. It’s lightweight, intuitive, and gives me full control over domains, email, backups, and security without the extra licensing costs of cPanel. Features like SShield security, daily remote backups, and easy WordPress management make day‑to‑day administration simple, even for users who aren’t highly technical.​

ScalaHosting’s support team is the main reason I’m leaving this review. Their 24/7 support responds quickly, takes ownership of issues, and goes the extra mile to help with configuration or troubleshooting rather than just pointing to documentation. The combination of responsive support, flexible resource scaling (CPU, RAM, and storage), and fair pricing makes ScalaHosting an excellent long‑term solution for growing projects and businesses.​

Overall, ScalaHosting offers the perfect mix of performance, security, and human support. If you are looking for a reliable managed VPS or cloud hosting provider that you can grow with over time, ScalaHosting is very easy to recommend. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I haven't come across any issues that the support team can deal with and resolve 1st time. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Tom,

Thank you for sharing such a detailed account of your experience. I’m very pleased to read that moving your websites and applications to ScalaHosting has brought you a greater sense of assurance and noticeably improved day-to-day operation. Knowing that your projects run smoothly and remain accessible is exactly what we aim to provide.

I’m especially glad that SPanel has given you the level of control you need without adding unnecessary overhead, and that managing core elements like security, backups, and WordPress tasks feels straightforward. It’s also rewarding to hear that our team’s hands-on approach and willingness to stay involved until matters are resolved have made a real difference for you.

Your comments about reducing the burden of server upkeep and allowing you to focus on growing your work truly resonate with us. That balance between capability and simplicity is something we at ScalaHosting continuously strive to refine.

Warm regards,

Gabriella

Jorge A.
JA
ceo
Small-Business (50 or fewer emp.)
"Freedom for Business Growth"
What do you like best about ScalaHosting?

I have been using ScalaHosting services for 9 years and I love the attention offered by the support department. They always respond quickly and resolve any issues I have. I really like the server uptime, as well as the ease and speed with which I can scale resources like RAM, cores, and storage space. The support for WordPress is excellent. I also value the ability to customize access to sPanel utilities for my end clients. Additionally, the unlimited traffic is a great help, as there are no restrictions on bandwidth usage. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

What doesn't convince me about ScalaHosting is that it doesn't allow the installation of website builders like site.pro or Kopage Builder, unlike cPanel, which does allow it. These site builders consume fewer resources than WordPress, and it would be excellent to be able to install them to offer more options to our end customers. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Jorge,

Thank you for taking the time to share your long-term experience with ScalaHosting. I truly appreciate your trust over the years and I’m glad to hear that our team has been a consistent point of support whenever you needed assistance. It’s great to know that the flexibility of resource adjustments and the way you can manage access for your own clients have been useful as your business evolves.

I also value your honest feedback regarding website builders. While SPanel follows a different approach compared to other control panels, suggestions like yours are important to us. We actively collect feature requests and evaluate them as part of our ongoing development process, so your input will certainly be shared with our technical team.

It’s encouraging to know that our Managed VPS environment, security layers, and backup systems help you grow without unnecessary limitations while keeping both your data and your clients’ information protected. We’re grateful to be part of your journey and look forward to supporting you in the years ahead.

Warm regards,

Gabriella

Nestor Rafael A.
NA
software architect
Small-Business (50 or fewer emp.)
"Exceptional Hosting and Support—A Reliable Choice for Small Businesses"
What do you like best about ScalaHosting?

I have been using ScalaHosting (Hosting – Start plan) for more than eight years to manage my WordPress site and business email (creactivo.com.pe), and I can honestly say it has been a consistently positive experience. The control panel is user-friendly, my website loads quickly, and the service has remained stable—qualities that are essential for daily business operations.

What truly sets ScalaHosting apart for me is their technical support. Whenever I’ve encountered issues—whether related to WordPress settings, plugin updates causing problems, or mistakes I made myself—the support team has always responded promptly with clear, helpful explanations. On several occasions, they even resolved the issues directly, which is invaluable when you’re short on time to troubleshoot.

I also value the convenience of having both hosting and email integrated in one place. This seamless setup means I don’t have to deal with the hassle of connecting different services or managing complicated integrations.

There is one particular experience that stands out: when cPanel changed its licensing model, resulting in a significant price increase, ScalaHosting didn’t simply pass the extra cost onto customers. Instead, they proactively reached out, explained the situation, and offered several migration options to help us avoid the price hike. They even offered assistance throughout the entire process. This level of communication and support really demonstrates how much they care about their customers.

If I were to recommend ScalaHosting, I would say it’s an excellent choice for small businesses or startups seeking reliable service, minimal technical headaches, and reasonable pricing. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly, after eight years of using the service, I have no significant complaints. The main point to remember is that, as with most hosting providers, the renewal rates are higher than the initial promotional offer. Still, considering the excellent support and reliable stability, I believe it remains worth the cost. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Nestor,

Thank you very much for taking the time to share such a detailed and thoughtful review. Reading about your long-term experience and how ScalaHosting's services have supported your business over the years is truly rewarding for me. I’m especially glad to know that the platform has remained easy to navigate, your site operates smoothly, and that having hosting and email under one roof has simplified your daily work.

It means a great deal to hear that our technical team has been there for you during both routine adjustments and unexpected situations. Providing clear guidance and stepping in when time is limited is something we genuinely aim to do, so your feedback in this area is greatly appreciated.

I’m also pleased that our approach during the control panel licensing changes stood out to you. We believe transparent communication and offering practical alternatives are essential, particularly when changes outside our control affect our clients. Knowing that this made a difference for you reinforces why we handle situations that way.

Thank you again for your trust over the past eight years and for recommending ScalaHosting to other small businesses. It’s a privilege to support your work, and I look forward to many more years of collaboration.

Warm regards,

Gabriella

SG
Owner
Small-Business (50 or fewer emp.)
"Unmatched Security and Reliability with ScalaHosting"
What do you like best about ScalaHosting?

The security. I have a website being hosted on a dedicated server that is political and there are thousands trying to hack into it on a regular basis. I used another hosting service for years, but could not rely on their people to respond in a timely manner to problems and eventually we were hacked. When I switched to ScalaHosting 4 years ago, all of those issues stopped immediately. I mean, they're still trying to hack, but always failing thanks in large part to ScalaHosting. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Nothing. At first I was a little concerned about using their customized SPanel, rather than the CPanel we were accustomed to, but the SPanel turned out to be very easy to work with. We have literally not had one problem with ScalaHosting since starting with them over 4 years ago. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Sherry,

Thank you so much for sharing your experience - reading your words truly means a great deal.

I’m really glad to know that moving to ScalaHosting brought the stability and protection you needed, especially given the nature of your website and the constant attempts to breach it. Knowing that you can focus on your work without worrying about repeated interruptions or delays is exactly the kind of peace of mind we want our clients to have.

It’s also wonderful to hear that SPanel turned out to be straightforward for you after the initial hesitation. I completely understand how switching from a familiar interface can feel uncertain at first, so I’m happy it quickly proved to be smooth and reliable.

Your appreciation for our support team genuinely warms my heart. They truly put care into every ticket, and hearing that your admin has had consistently good experiences with them is incredibly motivating for us. While lower prices can always be found somewhere else, I appreciate that you value dependable service and a team that treats your concerns seriously - that trust means everything.

If you ever need anything at all, we're here and always happy to help.

Warm regards,

Gabriella

Panagiotis K.
PK
CEO
Small-Business (50 or fewer emp.)
"Reliable VPS for WordPress & Moodle"
What do you like best about ScalaHosting?

I use two ScalaHosting VPS servers, one for WordPress (WooCommerce + main website) and one for a Moodle LMS. What I like most is that the VPS setup is straightforward even if you are not a sysadmin, and the performance is stable for both sites. Their support is fast and helpful whenever I have questions about configuration, and it’s easy to scale resources or add another server as my projects grow. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Overall I am very satisfied, but there are a couple of things that could be better. The main issue for me was with Softaculous when I wanted to install the latest Moodle 5.x. The updates for Moodle were delayed and the installation process was not very smooth in the beginning, so I had to spend extra time to make it work properly. Once everything was configured, the server runs fine, but the initial setup could definitely be easier and faster. Also, the entry-level backup option includes only one backup, so if you manage multiple projects you quickly need to pay for more. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Panagiotis,

Thank you for sharing such a detailed overview of your experience! I’m thrilled to hear that your VPS servers for WordPress and Moodle have been running smoothly and that scaling resources has been easy as your projects grow. It’s also wonderful to know that our support team has been able to assist you promptly whenever needed.

I appreciate your feedback regarding Softaculous and the initial Moodle setup, as well as the backup options. We’re always looking for ways to make these processes smoother, and your comments help us understand what matters most to our customers.

Knowing that ScalaHosting helps provide a fast and stable experience for your students while keeping your management simple is exactly what we aim for. Please remember that you can always reach out if you’d like suggestions or tips for optimizing your VPS setup or backups.

Warm regards,

Gabriella

TK
Website Client Administrator
Small-Business (50 or fewer emp.)
"Still very pleased with Scala, after 16 months as a customer!!"
What do you like best about ScalaHosting?

Being a Joomla developer for 15 years who needs speed, security, and reliability, my experience with ScalaHosting has been consistently exceptional over the 16 months I have been a customer. Their uptime has proven to be fully reliable, keeping our websites running smoothly without unexpected interruptions.

What stands out even more is their support team—always available, always helpful, and dependably responsive whenever assistance is needed. Whether it’s a quick question or a more complex issue, ScalaHosting’s support has been there on every occasion to provide a thorough answer, ensuring that everything for my hosting needs stays on track.

Scala even helped us add Wordpress sites to our hosting stable even though we had little experience with it.

Having had experience with both good and bad providers, moving to Scala was the best business decision we have ever made when it comes to web hosting. We can sleep at night knowing the combination of dependable performance and truly “always there” support has made them a hosting provider we trust and highly recommend. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

My only wish is that they had servers in Canada that we could use. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Tom,

Thank you for your heartfelt review! It truly means a lot to know that ScalaHosting has earned your trust and plays a role in supporting your business. We understand how important reliability is, not just for you but for your clients as well, and I’m so glad we’ve been able to provide the dependable service you need.

I’m also happy to hear that our migration team made the transition smooth and hassle-free for you. We know how stressful moving websites can be, so we always strive to make it as seamless as possible.

If you ever need anything, we’re always here to help. Wishing you continued success with your business!

Warm regards,

Gabriella

Premnath G.
PG
Business Owner
Small-Business (50 or fewer emp.)
"Great Support and Zero Security Issues After Switching"
What do you like best about ScalaHosting?

What I like best about ScalaHosting is the combination of performance and support. Their SPanel is extremely fast, easy to manage, and doesn’t require any technical expertise. The best part is their customer support—responses are quick, knowledgeable, and they actually solve issues instead of giving generic replies. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

While the overall performance is excellent, reducing the pricing would be great. I know they offer me the best price. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Premnath,

Thank you for taking the time to share such a detailed account of your experience. I’m glad to hear that the balance between system efficiency and human assistance has made a meaningful difference for you, and that working with SPanel feels straightforward and accessible.

I also appreciate your openness regarding pricing. We continuously review our plans to ensure they remain competitive while still allowing us to invest in infrastructure, security, and skilled specialists who can provide real solutions when challenges arise.

It’s especially reassuring to know that the move away from your previous provider has brought clarity and confidence, particularly around safety and ongoing monitoring. Helping customers avoid recurring issues and feel comfortable with their online presence is exactly what we strive for.

Thank you again for your trust and for sharing your journey with ScalaHosting.

Warm regards,

Gabriella

Pricing Options

Pricing provided by ScalaHosting.

Entry Cloud

$14.95

Managed Cloud #1

$29.95

Managed Cloud #2

$63.95

Managed Cloud #3

$121.95

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ScalaHosting Features
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