ScalaHosting Reviews & Product Details

ScalaHosting, based in Dallas, brings over 17 years of experience in the web hosting industry. We offer a wide range of services - including Managed VPS, Shared, and Email hosting, as well as custom-built Managed Cloud Clusters tailored for large and enterprise businesses. Our core expertise lies in fully managed cloud VPS solutions, where we stand out the most. ScalaHosting is best known for developing SPanel, a powerful, full-featured alternative to cPanel/WHM. SPanel simplifies cloud VPS and website management, giving users greater control and flexibility. Our 24/7/365 “Ask Anything” expert support consistently earns 5-star ratings across all major consumer review platforms. In addition to our native data centers in Dallas, New York, Seattle, and the EU, we provide hosting in 32 additional global locations through our partnership with AWS. Every data center cluster is equipped with ultra-fast NVMe storage and the latest EPYC and Intel Xeon Gold processors, ensuring top-tier performance for websites and applications. Our eCommerce-ready Managed Cloud hosting plans come with a comprehensive feature set designed to enhance SEO and help websites rank on Google’s first page. ScalaHosting is also the exclusive VPS partner of OpenCart.com and Joomla.org and the only hosting provider endorsed by Joomla founder Brian Teeman.

Seller

ScalaHosting

Discussions

ScalaHosting Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Chris Rusev (CEO and co-founder of ScalaHosting)

Used by Wizeline and 2 others

Beta

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ScalaHosting Integrations

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Verified User in Broadcast Media

Small-Business (50 or fewer emp.)

7/27/2026

"ScalaHosting: Fast, Reliable Performance with Outstanding 24/7 Support"

5/5

What do you like best about ScalaHosting?

I love working with ScalaHosting. Their customer service is available around the clock and every issue I have raised has been resolved quickly and patiently. The control panel is intuitive and easy to navigate, even for tasks I do not do often. Site performance has been fast and reliable, with very little downtime since I switched. Pricing feels fair for everything included, and onboarding was smooth thanks to a support team that genuinely seems to care about getting things right for customers. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

There is not much to complain about honestly. The main thing I would point out is that some of the more advanced options in the control panel take a little time to find at first, so a short getting started guide would help new users get up to speed faster. Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

Before switching to ScalaHosting, we dealt with slow load times and support tickets that took days to get answered. Since moving over, our site speed has improved noticeably and any question we send to support gets a real, helpful answer within minutes. That reliability has freed up time for our team to focus on the business instead of babysitting server issues, and it has made us feel much more confident recommending our own site to customers. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi,

Thank you for taking the time to leave such a thoughtful review. I'm delighted to hear that your move to ScalaHosting has made a positive difference for your team and that our support has been there whenever you've needed assistance.

I also appreciate your suggestion about helping new users discover some of the more advanced features in sPanel. That's great feedback. We actually include a guided tour when you first log in to sPanel that introduces the interface and shows where the main tools are located. That said, there's always room to make the onboarding experience even better, and comments like yours help us do exactly that.

Thank you again for your trust and for recommending ScalaHosting. We truly appreciate your support and look forward to being part of your continued success.

Warm regards,

Gabriella

Verified User in Retail

Small-Business (50 or fewer emp.)

7/26/2026

"Reliable Hosting That Helped My Business Grow"

5/5

What do you like best about ScalaHosting?

What I like most about ScalaHosting is that it gave me an affordable way to build a professional email and domain infrastructure for my business. As a startup, I needed a reliable solution for managing my domains and business email without spending a fortune on separate services.

I was able to set everything up myself using SPanel, which I found intuitive and easy to use, even without being a system administrator. Connecting my domains and integrating my business email with the other services I use was straightforward and hassle-free. Everything has been reliable, and whenever I needed help, the support team was quick, knowledgeable, and genuinely helpful. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly, I haven't found anything to dislike so far. My experience has been consistently positive, and the platform has met my expectations from day one. Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

As a startup, I needed a reliable and affordable way to manage my domains and business email without paying for multiple separate services. ScalaHosting solved that problem by giving me everything I needed in one place. I was able to set up and manage everything myself, which saved both time and money. It provided the essential foundation for my business by making it easy to connect with the other tools and services I rely on every day. That seamless integration has allowed me to communicate professionally, run my outreach efforts efficiently, and focus on growing my business instead of worrying about technical infrastructure. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi there,

Thank you for taking the time to share such a thoughtful review. I’m delighted to hear that ScalaHosting has provided the foundation your startup needed and that you were able to set up your domains and business email with confidence using sPanel.

It’s especially rewarding to know that having everything in one place has helped you save time and focus on growing your business instead of managing technical details. That is exactly the kind of experience we aim to deliver.

I also truly appreciate your kind words about our support team. Knowing that we’ve been able to assist you whenever questions came up means a great deal to us.

Thank you again for choosing ScalaHosting to support your business from the beginning. We truly appreciate your trust and look forward to being part of your journey as your business continues to grow.

Warm regards,

Gabriella

John R.

Founder

Small-Business (50 or fewer emp.)

7/22/2026

"Reliable Email Hosting with Excellent Support"

4.5/5

What do you like best about ScalaHosting?

I like being able to chat with someone at ScalaHosting and resolve any issues that are over my head. That's what I like most about it. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

You know, the interface is a little bit clunky at times. I ran into an issue just this week. I don't log in very often to do anything from there, unless I'm having an issue and I'm looking to ScalaHosting for help. So there are times where you come into the ScalaHosting side, and then all of a sudden, you need to get to the cPanel side. I'm trying to reset passwords, but I'm resetting it to the wrong place. So the user interface is not always as clear as it could be. But that's kind of a small gripe. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi John,

Thank you for sharing your experience with ScalaHosting. I’m glad to hear that our team has been there to help whenever you’ve run into something unexpected and needed a hand.

I also appreciate your honest feedback about the interface. We understand that switching between different areas can sometimes be confusing, especially if you don't need to log in often. Comments like yours are valuable, and we're continuously looking for ways to make the experience more intuitive.

Thank you for trusting ScalaHosting with your hosting and email services. We truly appreciate your feedback and look forward to continuing to support you whenever you need us.

Warm regards,

Gabriella

Desislava I.

Small-Business (50 or fewer emp.)

7/18/2026

"Reliable Hosting with Stellar Support"

5/5

What do you like best about ScalaHosting?

I really like ScalaHosting for my website because it makes sure my online presence is reliable, so I don't have to worry about uptime. The 24/7 support available is also great, as I’ve had some issues with SSL certificates, and their support agents always solve my problems immediately and respond quickly. I appreciate the custom client portal. Everything is simple and easy to use, which is one of the best things when I want to focus on my business. The initial setup was very easy using Spanel and WordPress integration, which made things simple. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I believe such minor problems with the SSL certificate for my mail domain could have been prevented with a deeper research at the very beginning. This could have resulted in far less tickets from my side. However, they respond very quickly to my tickets always, which is satisfying. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Desislava,

Thank you for taking the time to share your experience with ScalaHosting. I’m happy to hear that our platform, sPanel, and WordPress integration have made managing your website easier and allowed you to focus more on your business.

I appreciate your honest feedback regarding the SSL certificate setup. We understand how important it is to get these configurations right from the start, and I’m glad our support team was able to assist you whenever questions came up.

It’s great to know that you’ve been able to rely on our team for your website and email services. Thank you for choosing ScalaHosting, and I look forward to continuing to support your online presence.

Warm regards,

Gabriella

Ido M.

Technical SEO, Automation, AI Optimization

Small-Business (50 or fewer emp.)

7/18/2026

"Affordable Excellence with Stellar Support"

5/5

What do you like best about ScalaHosting?

I am hosting a couple of my websites with ScalaHosting, and I appreciate the fast migration and super helpful customer support that is direct and fast. The prices are very fair, which is the perfect balance of affordability and quality for my needs. I also find the site performances to be good, and their straightforward and easy-to-manage platform is ideal for someone like me who manages hobby websites. The exceptional customer service is incredibly helpful and responsive every time I have contacted them. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

My only hesitation is the long-term cost. I'm mindful that renewal pricing can be significantly higher than the initial rates, so it's something I keep an eye on. Also, I am on a shared hosting plan, and there are some technical limitations - for instance, when I tried to use SSH features with the help of AI. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Ido,

Thank you for taking the time to share your experience with ScalaHosting. I’m happy to hear that your migration was completed smoothly and that our support team has been able to assist you whenever you’ve needed guidance.

It’s great to know that our platform has been a good match for managing your hobby websites and that you’ve found the experience convenient and easy to handle. We understand how important it is to have a hosting solution that provides the right balance between features, performance, and cost.

I also appreciate your feedback regarding renewal pricing and shared hosting limitations. Your comments are valuable, and we’ll continue working to provide clear options and a better experience for our customers.

Thank you again for choosing ScalaHosting for your websites. We truly appreciate your trust and look forward to supporting your projects in the future.

Warm regards,

Gabriella

Verified User in Publishing

Small-Business (50 or fewer emp.)

7/17/2026

"Unmatched 24/7 Support That Keeps Our OpenCart Store Secure, Fast, and Running Smoothly"

5/5

What do you like best about ScalaHosting?

I have been using ScalaHosting for my OpenCart 4 store, gemstonebooks.ro, and their technical support is absolutely unmatched. Recently, I had a complex issue involving massive bot traffic, Cloudflare integration, and SMTP email routing errors that froze my checkout page.

The L2 Senior Support Team worked tirelessly around the clock! They safely installed the Cloudflare Origin SSL, configured Apache headers for real IP logging, whitelisted my local region, and fixed a tricky mail server port conflict. They didn't just give generic advice, they logged into my SPanel and Cloudflare and deployed the actual fixes themselves.

My website is now secure, fast, and checkout works flawlessly. If you want a hosting provider that actually has your back 24/7, ScalaHosting is the ultimate choice! Incredible technical support, professional, and extremely knowledgeable. They never close a ticket until they are 100% sure your store is working perfectly. The SPanel is super intuitive, but their human support is what makes them the best in the industry. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Everything is great, maybe the price could be a bit lower. Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

Response from Gabriella R of ScalaHosting

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Hi,

Thank you for taking the time to share such a detailed review of your experience with ScalaHosting. I truly appreciate you trusting us with your OpenCart store and allowing our team to assist with such a complex situation.

I’m very happy to hear that our specialists were able to work through the challenges with bot traffic, Cloudflare, SSL, and email configuration, and help restore your store’s functionality. Our team always aims to go beyond simply providing instructions and to work together with customers until the issue is properly addressed.

I also appreciate your feedback about sPanel and your comments regarding pricing. We understand the importance of providing strong value, and feedback like yours helps us continue improving our services.

Thank you again for your recommendation and for choosing ScalaHosting. We look forward to supporting your store and helping you succeed for many years to come.

Warm regards,

Gabriella

Waqas A.

Small-Business (50 or fewer emp.)

12/2/2025

"Exceptional Support and High-Performance Hosting"

4.5/5

What do you like best about ScalaHosting?

I chose ScalaHosting because I needed a scalable environment for my high-traffic WordPress site without the headaches of managing server security myself. I've been hosting with them for 3 years and saw a 40% improvement in page load speeds immediately after migration. Uptime has been solid at 99.9%, which is important for my needs. The support team is a huge plus; they're human and empathetic, not AI agents, and they resolved a complex issue within a few minutes. I have almost 50 hosting accounts, and whenever I face any issues, the Scala support team doesn't waste my time and mostly resolves them within 10 minutes of chat. They offer free Spane, very similar to cPanel, which is also a big advantage. The initial setup with ScalaHosting was very easy, and I appreciate having a 24-hour support team available. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I think ScalaHosting should decrease the prices for Managed VPS hardware like processors or RAM. The prices aren't too high, but I feel they should be lower. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Waqas,

Thank you so much for taking the time to share your experience with us. It means a great deal to everyone at ScalaHosting to know that you’ve trusted our services for so many years and continue to place your confidence in us across more than 50 accounts and dozens of websites. We’re truly grateful for that level of loyalty.

We’re delighted to hear that your sites have been performing well and that sPanel has been a helpful part of your workflow. Features like the one-click WordPress installer and daily backups were created to make hosting more convenient, so it’s rewarding to know they’ve supported you in managing everything smoothly. I’m also glad our team was able to resolve your SSL issue so quickly — I’ll make sure they hear your kind words.

Your ongoing recommendations mean a lot to us, and we’re honored to be your go-to provider.

Your pricing feedback is well noted! At this time, we’re not positioning ourselves as a budget provider; instead, we aim to offer performance and reliability that help your business grow, to make sure the pricing stops being a concern at one point. In any case, we’ll include your input in our routine pricing assessments.

If you ever need anything or have suggestions in the future, we’re always here and happy to support you.

Warm regards,

Gabriella

Steel City L.

Small-Business (50 or fewer emp.)

7/16/2026

"Exceptional Support, Effortless Setup"

5/5

What do you like best about ScalaHosting?

I really like how ScalaHosting consolidates all of my sites into one place, which is very convenient. The support is a standout feature for me; it's wonderful and always available when I need it. Anytime I have a question, I can just send a text message or chat, and someone responds right away to resolve the issue. This is particularly helpful because I'm running the server alone, and it's reassuring to have knowledgeable support available when I get an alert and need help immediately. Setting up ScalaHosting was also very easy for me. Coming from a more expensive control panel, I found that ScalaHosting mirrored it well with all the controls I needed. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I'd like to see a little more insight into some of the controls for the web servers and the server itself, even just to give a status of what it is. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi there,

Thank you for taking the time to share such a detailed review. It’s wonderful to hear that ScalaHosting has made managing all of your websites easier and that our team has been there whenever you’ve needed assistance. Knowing we can provide peace of mind to someone managing a server on their own means a great deal to us.

I also appreciate your suggestion about providing more visibility into the server and web server controls. Feedback like yours helps us continue improving sPanel, and I'd encourage you to share your ideas on our feature request portal as well: https://features.spanel.io/. In addition, you are welcome to get in touch with our support team, so they can point you to the server information you need. There are statistics, logs and statuses for all of the hardware available within the control panel.

Thank you again for your trust and for choosing ScalaHosting. We truly appreciate your feedback and look forward to supporting your projects for many years to come.

Warm regards,

Gabriella

Verified User in Writing and Editing

Small-Business (50 or fewer emp.)

7/16/2026

"Efficient Live Support, Easy SPanel, and Reliable Website Performance"

5/5

What do you like best about ScalaHosting?

Live support is efficient, and they’ve solved my issues within minutes each time I’ve reached out. I have several websites and they helped me migrating all of them from a previous bad provider. Their SPanel UI is easy to use. The price is a bit higher than the previous provider but it's definitely worth it for the value I get. My websites performance is good and reliable. I'll be renewing one more time this year. I don't really integrate it with other tools. I only use their included services like Wordpress. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I get some alert emails that seem to be false alarms about my websites. They're usually fine. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi there,

Thank you for taking the time to leave such a detailed review. I'm happy to hear that your migration went smoothly and that our team has been able to assist you whenever you've needed help. It’s especially rewarding to know you've trusted us with several of your websites and plan to renew your services again this year.

I also appreciate your feedback about the alert emails. If you're still receiving notifications that don't seem accurate, please don't hesitate to let us know so we can investigate and make sure everything is working as expected.

Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to continuing to support your websites for years to come.

Warm regards,

Gabriella

Kwame F.

Sales & Marketing Director

Small-Business (50 or fewer emp.)

7/16/2026

"Effortless Hosting with Top-Notch Support"

5/5

What do you like best about ScalaHosting?

I use ScalaHosting for managed VPS cloud hosting and it really takes a load off my mind because I don't have to worry about slow speeds, technical difficulties, or security issues thanks to their excellent security measures. Plus, there's always room to grow without any hassle. The reasonable prices fit my budget, and their excellent and knowledgeable customer service is a huge plus for me. Whenever I have a problem, they respond quickly and resolve the issue efficiently. The ease of use makes their hosting even more appealing. The initial setup was basically effortless, which was great. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I would appreciate it if I were able to speak to someone over the phone for certain questions, but overall, the chat feature is OK and is not a huge inconvenience. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Kwame,

Thank you for taking the time to leave such a thoughtful review. It’s wonderful to hear that your Managed VPS has given you peace of mind and that our platform has made it easier to focus on your projects instead of worrying about the hosting environment.

I’m especially happy to know that our team has been able to assist you whenever you’ve needed help and that the setup process and scalability have met your expectations. Providing a hosting experience that is easy to manage while still giving customers room to grow is something we work hard to achieve.

I also appreciate your feedback regarding phone support. While we currently provide assistance through live chat and tickets, suggestions like yours are always valuable and help us continue improving our services.

Thank you again for your trust and for choosing ScalaHosting. We truly appreciate your feedback and look forward to supporting you as your projects continue to grow.

Warm regards,

Gabriella