--- title: ScalaHosting Reviews meta_title: 'ScalaHosting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 536 reviews by the users' company size, role or industry to find out how ScalaHosting works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 536 scale: '5' date_modified: '2026-07-30' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # ScalaHosting Reviews **Vendor:** ScalaHosting **Category:** [VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms) **Average Rating:** 4.8/5.0 **Total Reviews:** 536 ## About ScalaHosting ScalaHosting, based in Dallas, brings over 17 years of experience in the web hosting industry. We offer a wide range of services - including Managed VPS, Shared, and Email hosting, as well as custom-built Managed Cloud Clusters tailored for large and enterprise businesses. Our core expertise lies in fully managed cloud VPS solutions, where we stand out the most. ScalaHosting is best known for developing SPanel, a powerful, full-featured alternative to cPanel/WHM. SPanel simplifies cloud VPS and website management, giving users greater control and flexibility. Our 24/7/365 “Ask Anything” expert support consistently earns 5-star ratings across all major consumer review platforms. In addition to our native data centers in Dallas, New York, Seattle, and the EU, we provide hosting in 32 additional global locations through our partnership with AWS. Every data center cluster is equipped with ultra-fast NVMe storage and the latest EPYC and Intel Xeon Gold processors, ensuring top-tier performance for websites and applications. Our eCommerce-ready Managed Cloud hosting plans come with a comprehensive feature set designed to enhance SEO and help websites rank on Google’s first page. ScalaHosting is also the exclusive VPS partner of OpenCart.com and Joomla.org and the only hosting provider endorsed by Joomla founder Brian Teeman. ## ScalaHosting Pros & Cons **What users like:** - Users commend the **responsive customer support** of ScalaHosting, appreciating the professional help for technical issues and uptime. (200 reviews) - Users commend ScalaHosting for its **exceptional reliability** , ensuring seamless service without interruptions and prioritizing security. (137 reviews) - Users commend Scala Hosting for their **exceptional 24/7 support** , providing swift, dedicated assistance for any hosting needs. (133 reviews) - Users praise the **exceptional support** from Scala Hosting, highlighting quick responses and personalized assistance for their needs. (128 reviews) - Users appreciate the **ease of use** with ScalaHosting, finding setup and support exceptionally accessible and valuable. (107 reviews) - Easy Setup (96 reviews) - Users appreciate the **affordability** of ScalaHosting, enjoying reliable service without breaking the bank. (88 reviews) - Quick Response (78 reviews) - User-Friendly (68 reviews) - Security (65 reviews) **What users dislike:** - Users feel that the **transfer costs are expensive** and wish for clearer pricing information prior to purchase. (55 reviews) - Users express frustration over the **high transfer costs** for domains, feeling the pricing lacks transparency and is excessive. (42 reviews) - Users express concerns about **pricing issues** , particularly regarding renewal costs and the need for lower plan prices. (35 reviews) - Users note that **high pricing** may be a concern, suggesting more affordable plans would benefit many users. (29 reviews) - Users experience **poor customer support** with ScalaHosting, particularly in handling cPanel limitations and response times. (21 reviews) - Learning Curve (16 reviews) - Cost Issues (15 reviews) - Pricing Structure (14 reviews) - Price Increase (13 reviews) - Renewal Costs (11 reviews) ## ScalaHosting Reviews ### 1. Scala Hosting VPS: Rock-Solid Performance and Lightning-Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tomás C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about ScalaHosting?** Scala Hosting is simply the best hosting service I’ve found so far. Their VPS is really solid and has met all my needs. All of my company’s clients’ websites are hosted at Scala, and that decision has worked out well for us. They offer good infrastructure, interesting hardware, and a strong set of features. Their dashboard (SPanel) is quite complete and intuitive. It’s easy to manage the server and each individual website account, and to jump from one account to another when you’re setting up the same feature across multiple sites. User management is strong as well, making it easy to give clients access to their own website and define which features they’re allowed to manage. I also like that they have WordPress integration, which enables auto-updates, and makes staging and cloning straightforward. Their support is awesome, too. Most of the time they answer chat in under a minute, and whenever there’s something I can’t do, they help me find a solution—and often implement it as well when I ask. I honestly can’t recall a single time I reached out and didn’t get my problem solved or my question answered clearly. **What do you dislike about ScalaHosting?** Although the price feels fair for the quality of service, it would be even better if the cost per website decreased as we add more websites to be hosted there. It would also be good to have more server locations in the EU. **What problems is ScalaHosting solving and how is that benefiting you?** Before using Scala Hosting, I was with another web hosting service that had terrible support. The difference in overall service quality—especially the support—is huge. Now I can easily manage several clients’ websites, and I feel confident while doing so thanks to their effective support. **Official Response from Gabriella R:** > Hi Tomás, Thank you for taking the time to write such a thoughtful review. It’s incredibly rewarding to hear that ScalaHosting has become a trusted platform for hosting your clients’ websites and that sPanel has made managing multiple accounts much more efficient for your workflow. I’m especially grateful for your kind words about our support team. Knowing that you can rely on us whenever you need assistance and that we have been able to help you find solutions when challenges arise is exactly the experience we strive to provide. I also appreciate your suggestions regarding pricing as your portfolio grows and the availability of additional EU server locations. I am adding a link with all available locations, as we added quite a few EU locations recently: https://www.scalahosting.com/network-and-datacenters.html Thank you again for choosing ScalaHosting and for placing your trust in us to host your clients' websites. We truly value your partnership and look forward to supporting your business as it continues to grow. Warm regards, Gabriella ### 2. Stable, Reasonably Priced Hosting with Helpful, Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Billy J. | Technical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** They offer different hosting plans that is suitable for different business cases, which is flexible to different companies. The price of the hosting is reasonable and the platform is stable. The technical support is good and the staff is helpful. They usually reply in hours. We build our own system and application on the hosting that integrate with other internal system use RESTful API. It works well with the integration. We build our own system and application on the hosting that integrate with other internal system use RESTful API. It works well with the integration. **What do you dislike about ScalaHosting?** They offer first year discount but the price rise on the second year which is not that attractive. **What problems is ScalaHosting solving and how is that benefiting you?** The offer a stable shared and cloud hosting which help me to host multiple websites and application on the internet. They provide a control panel (SPanel) for our technical team to customize the settings to fit our needs. **Official Response from Gabriella R:** > Hi Billy, Thank you for sharing your experience with ScalaHosting. I’m glad to hear that our hosting options have given you the flexibility to support different business needs and that your applications have been running well on our platform. It’s great to know that your team has been able to use sPanel and integrate your own systems through RESTful APIs. I also appreciate your kind words about our support team and the assistance they’ve provided whenever you needed help. I understand your feedback regarding renewal pricing, and I appreciate you sharing your perspective. We always aim to provide strong value through our infrastructure, features, and ongoing support. Thank you again for choosing ScalaHosting as the foundation for your websites and applications. We truly appreciate your trust and look forward to continuing to support your projects. Warm regards, Gabriella ### 3. Over a Decade of Reliable Hosting: Outstanding Uptime, Value, and Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** I have been using ScalaHosting for well over 10 years and I have a reseller account with them. I host multiple websites and customer accounts, and they make it simple to manage everything without making it overly complicated or expensive. For the price, the value has been outstanding. Sometimes when you find a less expensive hosting option, you end up paying for it with poor service or downtime. That has not been my experience with ScalaHosting at all. My uptime has been outstanding and the system has been extremely stable. The other thing that keeps me with them is the tech support. When I have a question or problem, I normally get a response within minutes. I have been in business a long time and deal with a lot of technology companies, and that kind of service is getting harder to find. My last hosting company simply shut down and left me scrambling to move everything. Experiences like that make you appreciate having a hosting company you can depend on. ScalaHosting has become my go-to. I trust them with my own business and with my customers' websites. They have allowed me to offer hosting to my customers at a reasonable cost without sacrificing uptime, support, or value. After more than a decade with them, I have no plans of going anywhere else. I am newbe to this and they helped so now I feel confident I am newbe to this and they helped so now I feel confident **What do you dislike about ScalaHosting?** nothing I have found yet, they meet my needs **What problems is ScalaHosting solving and how is that benefiting you?** hosting and surport of my sites, they integrate well **Official Response from Gabriella R:** > Hi John, Thank you for taking the time to share such a detailed review and for being a ScalaHosting customer for more than 10 years. Your continued trust means a great deal to us, and we truly appreciate you choosing us to support both your business and your customers’ websites. I’m happy to hear that our reseller hosting has helped you manage multiple accounts with confidence and that our team has been there whenever you’ve needed assistance. Knowing that we’ve helped you feel more comfortable with the technical side of hosting is especially rewarding. It also means a lot to hear that you consider ScalaHosting a reliable partner for your business. We understand how important it is to have a provider you can count on, especially when hosting services are a key part of your customers’ experience. Thank you again for your loyalty over the years. We look forward to continuing to support you and your growing business for many more years ahead. Warm regards, Gabriella ### 4. Seamless Migration and Fantastic Support from ScalaHosting **Rating:** 5.0/5.0 stars **Reviewed by:** Vince D. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** ScalaHosting impressed me from the very start of the sales process by just answering my questions and not pressuring me into anything. Then they migrated all of my website absolutely seamlessly! I'm a one-person (for now) Digital Marketing agency that doesn't have the time or skills to manage hosting, and limited funds to do it with. ScalaHosting solved both of those problems and I will definitely be renewing! **What do you dislike about ScalaHosting?** The only minor thing I found is that setting external email clients has been slightly challenging as the configuration is listed differently depending on where you are getting it from. This could very well be a me problem, but their support is fantastic at answering my questions. **What problems is ScalaHosting solving and how is that benefiting you?** I needed a better platform to host all of my clients, that was managed as I don't have the time or skills to do that. Not only do they do it, and do it very well, but the price is well worth it! **Official Response from Gabriella R:** > Hi Vince, Thank you for sharing your experience with ScalaHosting. I’m happy to hear that your journey with us started on the right note and that our team was able to make the migration process simple and stress-free for you. I truly appreciate your feedback about our approach during the sales process and the support you’ve received afterward. We understand that managing hosting can be challenging when you’re focused on growing your own business, and our goal is to provide a solution that allows you to focus on your clients while we take care of the technical side. I also appreciate your note about external email configuration. I’ll share this feedback with our team, as we’re always looking for ways to make the setup process clearer. Of course, our support team is always here to assist whenever you need guidance. Thank you again for trusting ScalaHosting with your clients’ websites. We look forward to supporting your agency as it continues to grow. Warm regards, Gabriella ### 5. The best hosting experience I've had in years **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrigo Tomazini . | IT Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** The SPanel is super easy to use, I love it. And the support is incredibly fast. I used to work with other hosting providers, but ScalaHosting's support is way faster and they actually fix things quickly. Yes, it is worth the price. Even though I am based in Brazil and the currency conversion makes it about three times more expensive than a local hosting provider, it is absolutely worth every single penny. **What do you dislike about ScalaHosting?** Honestly, I haven't found anything I dislike so far. It has been the best experience I've had in years. I moved between several hosting providers before finding this one in 2026, and it completely exceeds my expectations. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting solved my email issues. I used to have a lot of problems with sending and receiving failures when using hosting providers in Brazil and shared IPs. I also had constant issues with SPAM, and they fixed all of that immediately right after the migration. Their anti-spam system works incredibly well, and the email delivery rate is excellent. They provide a high-quality IP that is completely clean from blacklists. **Official Response from Gabriella R:** > Hi Rodrigo, Thank you for taking the time to share your experience with ScalaHosting. I’m glad to hear that your move to our platform helped address the email issues you were experiencing and that your websites are now running with fewer interruptions. I truly appreciate your kind words about sPanel and our support team. We know that having quick access to knowledgeable assistance can make a big difference, especially when managing important services like email and hosting. Thank you as well for sharing your thoughts about the value of our services. We’re grateful that you chose ScalaHosting despite the currency difference, and it means a lot to know that you feel the experience has been worthwhile. Thank you again for your trust and for making ScalaHosting your hosting partner. Warm regards, Gabriella ### 6. Fast, Efficient Support and Great VPS Performance with an Intuitive sPanel **Rating:** 5.0/5.0 stars **Reviewed by:** Jose S. | Website & Graphics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** Customer support is extremely efficient, and they excel with this, every time I have had an issue with my site or even with my Managed Cloud VPS plan, they have solved it over the chat in minutes, even helping me identifying issues caused by myself! management of my plan is very easy, not need to be super expert, sPanel is very intuitive. I have my site at the Dallas data center, and performance of my site is great, all site on my VPS perform at top peak. price is good if you can afford to pay the whole year in advance so you can take advantage of the great discounts they offer. **What do you dislike about ScalaHosting?** Until now, I am happy, not found a think I do not like. **What problems is ScalaHosting solving and how is that benefiting you?** I had an issue with a log growing like crazy, I did not know when a debug option was left behind turned on, so that was filling up disk space really fast, they techs helped me find the source, clearing it up and it was on my side, they go the extra mile, I love that. **Official Response from Gabriella R:** > Hi Jose, Reading your review truly made my day. Thank you for taking the time to share such a detailed account of your experience with ScalaHosting. I'm delighted to hear that our team has been able to help you not only with your Managed Cloud VPS but also with troubleshooting issues that originated within your own setup. We always strive to work alongside our customers and make sure they have the information they need to keep everything running smoothly. It's also wonderful to know that sPanel has made managing your VPS straightforward and that your websites are performing well from our Dallas data center. Thank you as well for mentioning the value you see in our annual plans. Your feedback and continued trust mean a great deal to us. We look forward to being here whenever you need us and supporting your projects for many years to come. Warm regards, Gabriella ### 7. good service / support **Rating:** 4.5/5.0 stars **Reviewed by:** islam e. | cto, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about ScalaHosting?** I appreciate ScalaHosting for their excellent customer support. Whenever I have submitted support tickets, I always receive a response within a few minutes, usually around 15 minutes, which is quite prompt. This quick response time enhances my experience and reassures me that any issues can be resolved swiftly. Additionally, I am impressed with the uptime of their servers. Since I started using ScalaHosting three months ago, the servers have not been fully loaded, providing me with a stable and reliable hosting environment. This high level of uptime gives me peace of mind and plays a significant role in my continued satisfaction with their service. **What do you dislike about ScalaHosting?** I think if they can reduce the price a little bit it will be perfect. Additionally, offering discounts with payment in advance, like for 1 year or 2 years, would be beneficial. **What problems is ScalaHosting solving and how is that benefiting you?** I use ScalaHosting for seamless site migration, resolving space issues, and appreciate their quick support responses and reliable server uptime. **Official Response from Gabriella R:** > Hi Islam, Thank you for sharing your experience! I’m delighted to hear that our support team has been able to respond quickly and that the server stability has provided you with peace of mind. It’s wonderful to know that your migration and hosting experience has been smooth and reliable. Regarding pricing, we’re always happy to discuss plans and options with our existing clients to ensure you’re getting the best value. Your suggestions for advance payment discounts are noted, and we’re constantly exploring ways to make our services even more accessible. If you need assistance with anything, please don't hesitate to reach out anytime! We're here to support you throughout your hosting journey with ScalaHosting! Warm regards, Gabriella ### 8. 16 Years Later, Still Happy with ScalaHosting **Rating:** 4.5/5.0 stars **Reviewed by:** RJ D. | IT and Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** I've been using ScalaHosting for about 16 years, and what I like best is that they've grown with my business. I started with a single reseller hosting account, expanded to multiple reseller accounts as demand increased, and eventually migrated seamlessly to a managed VPS. Throughout that journey, their support has always been fast, knowledgeable, and genuinely helpful. Their VPS has been reliable with excellent uptime, and I also appreciate their flexibility and understanding, especially during difficult times when they worked with me on payment arrangements. That level of customer care is one of the reasons I've remained a loyal customer for so many years. **What do you dislike about ScalaHosting?** Honestly, I don't have many complaints after being a customer for about 16 years. The only thing I've noticed is that pricing has increased over the years significantly, but that's understandable given rising operating costs and industry trends. Even with those increases, I still find their pricing reasonable for the quality of service, reliability, and support they provide. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting has helped solve several challenges for our business over the years. As our company grew, they provided a clear upgrade path from a single reseller hosting account to multiple reseller accounts and eventually to a managed VPS, making it easy to scale without disrupting our clients. Their reliable uptime and responsive support have also helped us minimize downtime and quickly resolve technical issues. Beyond the technical side, they also made a difference during difficult business periods. When our business faced financial challenges, they were understanding and worked with us on payment flexibility instead of immediately disrupting our services. That support helped us continue serving our clients while getting our business back on track. Having a hosting provider that supports you during both good and challenging times has been a real benefit. **Official Response from Gabriella R:** > Hi RJ, Thank you for sharing your experience and for being with ScalaHosting for such a long time. It has been a pleasure to support you throughout the different stages of your business growth, from reseller hosting to your managed VPS journey. I truly appreciate your kind words about our team and the way we have been able to assist you over the years. We understand that businesses evolve, and our goal has always been to provide solutions that can grow alongside our customers while offering the guidance they need along the way. Thank you again for your continued trust and loyalty. It means a lot to know that ScalaHosting has been a part of your journey for the past 16 years, and we look forward to supporting your business for many more years ahead. Warm regards, Gabriella ### 9. Exceptional 24/7 Online Support That Resolves Every Issue **Rating:** 5.0/5.0 stars **Reviewed by:** bestinfovault A. | Independent Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about ScalaHosting?** Our experience with ScalaHosting has been incredibly smooth. Whenever we run into an issue, their support team is lightning-fast, either resolving it for us or guiding us on how to fix it ourselves. This reliable safety net gives us the freedom to experiment with our configurations, knowing help is always just a click away. Over our time using them, we haven't experienced a single major outage or non-user-related downtime; the service is remarkably stable. **What do you dislike about ScalaHosting?** Honestly, it’s hard to find anything to complain about. I’d highly recommend them to anyone who’s looking for a reliable, stress-free hosting partner. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting has made it easy for me to host several domains and subdomains all in one place. I really appreciate having everything connected through a single platform. Being able to manage everything from one location simplifies my workflow and makes things much more streamlined. **Official Response from Gabriella R:** > Hi, Thank you for sharing your experience. It’s wonderful to hear that our support team has been able to step in and assist you whenever you’ve needed help-that’s exactly the level of care we strive to provide every day. I’m also glad that hosting everything in one place has made managing your projects and businesses more convenient. I completely understand your preference for phone support. While our current focus is on offering reliable, around-the-clock online assistance so you can reach us at any moment, I truly appreciate you mentioning it. Feedback like yours helps us evaluate what additional options might be valuable in the future. If there’s ever anything else you’d like to see from ScalaHosting, we're always here to listen. Warm regards, Gabriella ### 10. Reliable Hosting with Excellent Performance and Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Schwarz C. | Senior Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about ScalaHosting?** What I like best about ScalaHosting is the overall reliability, performance and support. I have been using their hosting since February 2022 as a web developer and have hosted more than 50 websites, mainly development and demo versions before moving them live. Managing multiple websites is easy, the server performance has been good, and their support team is one of the main reasons I continue using them. Whenever I face a server related issue or need technical help, they respond quickly and usually resolve it without much delay. **What do you dislike about ScalaHosting?** Sometimes there is downtime when CPU usage is high, but most of the time it happens due to heavy usage from my side. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting helps me host and manage multiple development and demo websites easily. It saves me time and their quick support helps me solve server issues faster. **Official Response from Gabriella R:** > Hi Schwarz, Thank you for taking the time to share such a detailed review. It’s wonderful to hear that ScalaHosting has been a valuable part of your workflow as a web developer and that our platform has helped you efficiently manage so many development and demo websites. I’m especially pleased to know that our support team has been there whenever you’ve needed technical assistance. We understand how important it is to resolve server-related questions quickly so you can stay focused on your projects. I also appreciate your honest feedback regarding resource usage during periods of high CPU load. Input like yours helps us continue improving both our platform and the overall customer experience. Thank you again for choosing ScalaHosting and for trusting us with your projects since 2022. We look forward to supporting you and your growing portfolio of websites for years to come. Warm regards, Gabriella ### 11. Fast, Affordable Hosting with Instant-On Support and a Handy sPanel **Rating:** 5.0/5.0 stars **Reviewed by:** Theron B. | WordPress Designer and Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about ScalaHosting?** I chose ScalaHosting for its high speed hosting and affordability. I immediately learned that their support is pretty much Instant-On. They've fielded every tech question. Also courteous. I like their offerings (you can build your own network). Their sPanel control panel is fast and handy. I have not used cPanel in years but find sPanel compares favorably with it as does Dream Host's control panel. **What do you dislike about ScalaHosting?** They may offer paid phone support, don't know. It's the only demerit I can think of. I've used ScalaHosting a couple of months with multiple sites and have no complaints. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting hosts are fast, affordable and well-supported. I can generally tend my own sites but do rely on tech support, and they come through every time. sPanel and their interfaces generally are easy to use. **Official Response from Gabriella R:** > Hi Theron, Thank you for taking the time to share such a detailed review. I'm delighted to hear that ScalaHosting has been a great fit for your websites and that you've found both our platform and sPanel easy to work with. It also means a lot to know that our team has been able to assist you whenever technical questions have come up. Providing timely guidance is something we take great pride in, and it's wonderful to hear that it's made a difference for you. I appreciate your feedback about phone support as well. Comments like yours help us understand what our customers value most as we continue improving our services. Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your websites for years to come. Warm regards, Gabriella ### 12. Reliable Performance and Excellent Support with ScalaHosting **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmed K. | Sr. Specialist, Service Management Planning & Support, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2026 **What do you like best about ScalaHosting?** I’ve had a very positive experience with ScalaHosting. The biggest advantage is that the server resources are genuine. When you purchase a specific CPU, RAM, and storage configuration, you actually get the performance you expect. The resources aren’t oversold, and the real-world performance consistently matches the advertised specifications, which isn’t always the case with many hosting providers. Another major strength is their customer support. The support team responds very quickly, is knowledgeable, and resolves issues efficiently. Having fast, competent support makes a huge difference, especially when running production applications. Overall, if you’re looking for reliable performance with honest resource allocation and excellent customer service, ScalaHosting has been an excellent choice. **What do you dislike about ScalaHosting?** The prices aren’t competitive and really need to be lowered. **What problems is ScalaHosting solving and how is that benefiting you?** Stable and reliable performance, with high availability. **Official Response from Gabriella R:** > Hi Ahmed, Thank you for sharing such detailed feedback about your experience with ScalaHosting. I’m glad to hear that your server resources have met your expectations and that you’ve been able to rely on our platform for your production applications. I truly appreciate your comments about our support team. We know how important it is to have experienced assistance available when managing critical services, and it’s great to hear that our team has been able to help when needed. I also value your feedback regarding pricing. We understand that cost is an important consideration, and we always strive to provide a strong balance between infrastructure, features, and the level of support we offer. Thank you again for choosing ScalaHosting. We appreciate your trust and look forward to continuing to support your projects. Warm regards, Gabriella ### 13. Phenomenal Technical Support from ScalaHosting! **Rating:** 5.0/5.0 stars **Reviewed by:** D.R. R. | Consultant, Executive Office, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** The technical support is phenomenal. My last provider offered support too, but it was mediocre. The ScalaHosting techs are great to work with, and they resolved every issue I needed help with. Switching to ScalaHosting was definitely worth the price. I just recommended ScalaHosting to one of my clients. They contacted the ScalaHosting sales team and switched that day. Switching to ScalaHosting was definitely worth the price. I just recommended ScalaHosting to one of my clients. They contacted the ScalaHosting sales team and switched that day. **What do you dislike about ScalaHosting?** Honestly, I haven’t encountered any downsides so far. **What problems is ScalaHosting solving and how is that benefiting you?** I switched to Scalahosting because I constantly had issues with my business email, which my former host was unable to resolve. Scalahosting techs solved it almost immediately. **Official Response from Gabriella R:** > Hi, Your review truly means a lot to us. Knowing that moving your services to ScalaHosting helped resolve the email issues you had been struggling with is incredibly rewarding, and I'm so glad our team could get everything sorted out for you. I'd also like to thank you for recommending ScalaHosting to your clients. There is no greater compliment than earning your confidence to the point where you would suggest our services to others, and we sincerely appreciate that trust. Thank you for being part of the ScalaHosting community and for taking the time to share your experience. We look forward to continuing to support you and your business whenever you need us. Warm regards, Gabriella ### 14. ScalaHosting: Fast, Reliable Performance with Outstanding 24/7 Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about ScalaHosting?** I love working with ScalaHosting. Their customer service is available around the clock and every issue I have raised has been resolved quickly and patiently. The control panel is intuitive and easy to navigate, even for tasks I do not do often. Site performance has been fast and reliable, with very little downtime since I switched. Pricing feels fair for everything included, and onboarding was smooth thanks to a support team that genuinely seems to care about getting things right for customers. **What do you dislike about ScalaHosting?** There is not much to complain about honestly. The main thing I would point out is that some of the more advanced options in the control panel take a little time to find at first, so a short getting started guide would help new users get up to speed faster. **What problems is ScalaHosting solving and how is that benefiting you?** Before switching to ScalaHosting, we dealt with slow load times and support tickets that took days to get answered. Since moving over, our site speed has improved noticeably and any question we send to support gets a real, helpful answer within minutes. That reliability has freed up time for our team to focus on the business instead of babysitting server issues, and it has made us feel much more confident recommending our own site to customers. **Official Response from Gabriella R:** > Hi, Thank you for taking the time to leave such a thoughtful review. I'm delighted to hear that your move to ScalaHosting has made a positive difference for your team and that our support has been there whenever you've needed assistance. I also appreciate your suggestion about helping new users discover some of the more advanced features in sPanel. That's great feedback. We actually include a guided tour when you first log in to sPanel that introduces the interface and shows where the main tools are located. That said, there's always room to make the onboarding experience even better, and comments like yours help us do exactly that. Thank you again for your trust and for recommending ScalaHosting. We truly appreciate your support and look forward to being part of your continued success. Warm regards, Gabriella ### 15. Reliable Hosting That Helped My Business Grow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2026 **What do you like best about ScalaHosting?** What I like most about ScalaHosting is that it gave me an affordable way to build a professional email and domain infrastructure for my business. As a startup, I needed a reliable solution for managing my domains and business email without spending a fortune on separate services. I was able to set everything up myself using SPanel, which I found intuitive and easy to use, even without being a system administrator. Connecting my domains and integrating my business email with the other services I use was straightforward and hassle-free. Everything has been reliable, and whenever I needed help, the support team was quick, knowledgeable, and genuinely helpful. **What do you dislike about ScalaHosting?** Honestly, I haven't found anything to dislike so far. My experience has been consistently positive, and the platform has met my expectations from day one. **What problems is ScalaHosting solving and how is that benefiting you?** As a startup, I needed a reliable and affordable way to manage my domains and business email without paying for multiple separate services. ScalaHosting solved that problem by giving me everything I needed in one place. I was able to set up and manage everything myself, which saved both time and money. It provided the essential foundation for my business by making it easy to connect with the other tools and services I rely on every day. That seamless integration has allowed me to communicate professionally, run my outreach efforts efficiently, and focus on growing my business instead of worrying about technical infrastructure. **Official Response from Gabriella R:** > Hi there, Thank you for taking the time to share such a thoughtful review. I’m delighted to hear that ScalaHosting has provided the foundation your startup needed and that you were able to set up your domains and business email with confidence using sPanel. It’s especially rewarding to know that having everything in one place has helped you save time and focus on growing your business instead of managing technical details. That is exactly the kind of experience we aim to deliver. I also truly appreciate your kind words about our support team. Knowing that we’ve been able to assist you whenever questions came up means a great deal to us. Thank you again for choosing ScalaHosting to support your business from the beginning. We truly appreciate your trust and look forward to being part of your journey as your business continues to grow. Warm regards, Gabriella ### 16. Reliable Email Hosting with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** John R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about ScalaHosting?** I like being able to chat with someone at ScalaHosting and resolve any issues that are over my head. That's what I like most about it. **What do you dislike about ScalaHosting?** You know, the interface is a little bit clunky at times. I ran into an issue just this week. I don't log in very often to do anything from there, unless I'm having an issue and I'm looking to ScalaHosting for help. So there are times where you come into the ScalaHosting side, and then all of a sudden, you need to get to the cPanel side. I'm trying to reset passwords, but I'm resetting it to the wrong place. So the user interface is not always as clear as it could be. But that's kind of a small gripe. **What problems is ScalaHosting solving and how is that benefiting you?** I switched to ScalaHosting to separate my email host from large domain boxes and avoid issues with emails not reaching clients. Their chat support helps resolve issues over my head. **Official Response from Gabriella R:** > Hi John, Thank you for sharing your experience with ScalaHosting. I’m glad to hear that our team has been there to help whenever you’ve run into something unexpected and needed a hand. I also appreciate your honest feedback about the interface. We understand that switching between different areas can sometimes be confusing, especially if you don't need to log in often. Comments like yours are valuable, and we're continuously looking for ways to make the experience more intuitive. Thank you for trusting ScalaHosting with your hosting and email services. We truly appreciate your feedback and look forward to continuing to support you whenever you need us. Warm regards, Gabriella ### 17. Reliable Hosting with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Desislava I. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2026 **What do you like best about ScalaHosting?** I really like ScalaHosting for my website because it makes sure my online presence is reliable, so I don't have to worry about uptime. The 24/7 support available is also great, as I’ve had some issues with SSL certificates, and their support agents always solve my problems immediately and respond quickly. I appreciate the custom client portal. Everything is simple and easy to use, which is one of the best things when I want to focus on my business. The initial setup was very easy using Spanel and WordPress integration, which made things simple. **What do you dislike about ScalaHosting?** I believe such minor problems with the SSL certificate for my mail domain could have been prevented with a deeper research at the very beginning. This could have resulted in far less tickets from my side. However, they respond very quickly to my tickets always, which is satisfying. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting ensures my online presence is reliable with its uptime for my website and email services. Their support quickly resolves my SSL certificate issues. **Official Response from Gabriella R:** > Hi Desislava, Thank you for taking the time to share your experience with ScalaHosting. I’m happy to hear that our platform, sPanel, and WordPress integration have made managing your website easier and allowed you to focus more on your business. I appreciate your honest feedback regarding the SSL certificate setup. We understand how important it is to get these configurations right from the start, and I’m glad our support team was able to assist you whenever questions came up. It’s great to know that you’ve been able to rely on our team for your website and email services. Thank you for choosing ScalaHosting, and I look forward to continuing to support your online presence. Warm regards, Gabriella ### 18. Affordable Excellence with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ido M. | Technical SEO, Automation, AI Optimization, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2026 **What do you like best about ScalaHosting?** I am hosting a couple of my websites with ScalaHosting, and I appreciate the fast migration and super helpful customer support that is direct and fast. The prices are very fair, which is the perfect balance of affordability and quality for my needs. I also find the site performances to be good, and their straightforward and easy-to-manage platform is ideal for someone like me who manages hobby websites. The exceptional customer service is incredibly helpful and responsive every time I have contacted them. **What do you dislike about ScalaHosting?** My only hesitation is the long-term cost. I'm mindful that renewal pricing can be significantly higher than the initial rates, so it's something I keep an eye on. Also, I am on a shared hosting plan, and there are some technical limitations - for instance, when I tried to use SSH features with the help of AI. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting makes migration fast and easy. Customer support is super helpful, the prices are fair, and the site performance is good. The platform is straightforward to manage, perfect for my hobby sites. **Official Response from Gabriella R:** > Hi Ido, Thank you for taking the time to share your experience with ScalaHosting. I’m happy to hear that your migration was completed smoothly and that our support team has been able to assist you whenever you’ve needed guidance. It’s great to know that our platform has been a good match for managing your hobby websites and that you’ve found the experience convenient and easy to handle. We understand how important it is to have a hosting solution that provides the right balance between features, performance, and cost. I also appreciate your feedback regarding renewal pricing and shared hosting limitations. Your comments are valuable, and we’ll continue working to provide clear options and a better experience for our customers. Thank you again for choosing ScalaHosting for your websites. We truly appreciate your trust and look forward to supporting your projects in the future. Warm regards, Gabriella ### 19. Unmatched 24/7 Support That Keeps Our OpenCart Store Secure, Fast, and Running Smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** I have been using ScalaHosting for my OpenCart 4 store, gemstonebooks.ro, and their technical support is absolutely unmatched. Recently, I had a complex issue involving massive bot traffic, Cloudflare integration, and SMTP email routing errors that froze my checkout page. The L2 Senior Support Team worked tirelessly around the clock! They safely installed the Cloudflare Origin SSL, configured Apache headers for real IP logging, whitelisted my local region, and fixed a tricky mail server port conflict. They didn't just give generic advice, they logged into my SPanel and Cloudflare and deployed the actual fixes themselves. My website is now secure, fast, and checkout works flawlessly. If you want a hosting provider that actually has your back 24/7, ScalaHosting is the ultimate choice! Incredible technical support, professional, and extremely knowledgeable. They never close a ticket until they are 100% sure your store is working perfectly. The SPanel is super intuitive, but their human support is what makes them the best in the industry. Highly recommended! **What do you dislike about ScalaHosting?** Everything is great, maybe the price could be a bit lower. **What problems is ScalaHosting solving and how is that benefiting you?** I have been using ScalaHosting for my OpenCart 4 store, gemstonebooks.ro, and their technical support is absolutely unmatched. Recently, I had a complex issue involving massive bot traffic, Cloudflare integration, and SMTP email routing errors that froze my checkout page. The L2 Senior Support Team worked tirelessly around the clock! They safely installed the Cloudflare Origin SSL, configured Apache headers for real IP logging, whitelisted my local region, and fixed a tricky mail server port conflict. They didn't just give generic advice, they logged into my SPanel and Cloudflare and deployed the actual fixes themselves. My website is now secure, fast, and checkout works flawlessly. If you want a hosting provider that actually has your back 24/7, ScalaHosting is the ultimate choice! Incredible technical support, professional, and extremely knowledgeable. They never close a ticket until they are 100% sure your store is working perfectly. The SPanel is super intuitive, but their human support is what makes them the best in the industry. Highly recommended! **Official Response from Gabriella R:** > Hi, Thank you for taking the time to share such a detailed review of your experience with ScalaHosting. I truly appreciate you trusting us with your OpenCart store and allowing our team to assist with such a complex situation. I’m very happy to hear that our specialists were able to work through the challenges with bot traffic, Cloudflare, SSL, and email configuration, and help restore your store’s functionality. Our team always aims to go beyond simply providing instructions and to work together with customers until the issue is properly addressed. I also appreciate your feedback about sPanel and your comments regarding pricing. We understand the importance of providing strong value, and feedback like yours helps us continue improving our services. Thank you again for your recommendation and for choosing ScalaHosting. We look forward to supporting your store and helping you succeed for many years to come. Warm regards, Gabriella ### 20. Exceptional Support and High-Performance Hosting **Rating:** 4.5/5.0 stars **Reviewed by:** Waqas A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about ScalaHosting?** I chose ScalaHosting because I needed a scalable environment for my high-traffic WordPress site without the headaches of managing server security myself. I've been hosting with them for 3 years and saw a 40% improvement in page load speeds immediately after migration. Uptime has been solid at 99.9%, which is important for my needs. The support team is a huge plus; they're human and empathetic, not AI agents, and they resolved a complex issue within a few minutes. I have almost 50 hosting accounts, and whenever I face any issues, the Scala support team doesn't waste my time and mostly resolves them within 10 minutes of chat. They offer free Spane, very similar to cPanel, which is also a big advantage. The initial setup with ScalaHosting was very easy, and I appreciate having a 24-hour support team available. **What do you dislike about ScalaHosting?** I think ScalaHosting should decrease the prices for Managed VPS hardware like processors or RAM. The prices aren't too high, but I feel they should be lower. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting provides a scalable environment for my WordPress site, boosts page load speeds by 40%, maintains solid uptime, offers human and empathetic support, and assists with issues, including AI and bot attacks. It also offers free Spane, similar to Cpanel. **Official Response from Gabriella R:** > Hi Waqas, Thank you so much for taking the time to share your experience with us. It means a great deal to everyone at ScalaHosting to know that you’ve trusted our services for so many years and continue to place your confidence in us across more than 50 accounts and dozens of websites. We’re truly grateful for that level of loyalty. We’re delighted to hear that your sites have been performing well and that sPanel has been a helpful part of your workflow. Features like the one-click WordPress installer and daily backups were created to make hosting more convenient, so it’s rewarding to know they’ve supported you in managing everything smoothly. I’m also glad our team was able to resolve your SSL issue so quickly — I’ll make sure they hear your kind words. Your ongoing recommendations mean a lot to us, and we’re honored to be your go-to provider. Your pricing feedback is well noted! At this time, we’re not positioning ourselves as a budget provider; instead, we aim to offer performance and reliability that help your business grow, to make sure the pricing stops being a concern at one point. In any case, we’ll include your input in our routine pricing assessments. If you ever need anything or have suggestions in the future, we’re always here and happy to support you. Warm regards, Gabriella ### 21. Exceptional Support, Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Steel City L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** I really like how ScalaHosting consolidates all of my sites into one place, which is very convenient. The support is a standout feature for me; it's wonderful and always available when I need it. Anytime I have a question, I can just send a text message or chat, and someone responds right away to resolve the issue. This is particularly helpful because I'm running the server alone, and it's reassuring to have knowledgeable support available when I get an alert and need help immediately. Setting up ScalaHosting was also very easy for me. Coming from a more expensive control panel, I found that ScalaHosting mirrored it well with all the controls I needed. **What do you dislike about ScalaHosting?** I'd like to see a little more insight into some of the controls for the web servers and the server itself, even just to give a status of what it is. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting centralizes all my sites, offers wonderful support with a broad range of expertise, and helps me resolve issues quickly as I run the server alone. **Official Response from Gabriella R:** > Hi there, Thank you for taking the time to share such a detailed review. It’s wonderful to hear that ScalaHosting has made managing all of your websites easier and that our team has been there whenever you’ve needed assistance. Knowing we can provide peace of mind to someone managing a server on their own means a great deal to us. I also appreciate your suggestion about providing more visibility into the server and web server controls. Feedback like yours helps us continue improving sPanel, and I'd encourage you to share your ideas on our feature request portal as well: https://features.spanel.io/. In addition, you are welcome to get in touch with our support team, so they can point you to the server information you need. There are statistics, logs and statuses for all of the hardware available within the control panel. Thank you again for your trust and for choosing ScalaHosting. We truly appreciate your feedback and look forward to supporting your projects for many years to come. Warm regards, Gabriella ### 22. Efficient Live Support, Easy SPanel, and Reliable Website Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** Live support is efficient, and they’ve solved my issues within minutes each time I’ve reached out. I have several websites and they helped me migrating all of them from a previous bad provider. Their SPanel UI is easy to use. The price is a bit higher than the previous provider but it's definitely worth it for the value I get. My websites performance is good and reliable. I'll be renewing one more time this year. I don't really integrate it with other tools. I only use their included services like Wordpress. **What do you dislike about ScalaHosting?** I get some alert emails that seem to be false alarms about my websites. They're usually fine. **What problems is ScalaHosting solving and how is that benefiting you?** Easy usage, quick support when something goes wrong, back up restorations, blocking undesired IPs. They have helped me with all of those problems. **Official Response from Gabriella R:** > Hi there, Thank you for taking the time to leave such a detailed review. I'm happy to hear that your migration went smoothly and that our team has been able to assist you whenever you've needed help. It’s especially rewarding to know you've trusted us with several of your websites and plan to renew your services again this year. I also appreciate your feedback about the alert emails. If you're still receiving notifications that don't seem accurate, please don't hesitate to let us know so we can investigate and make sure everything is working as expected. Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to continuing to support your websites for years to come. Warm regards, Gabriella ### 23. Effortless Hosting with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kwame F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** I use ScalaHosting for managed VPS cloud hosting and it really takes a load off my mind because I don't have to worry about slow speeds, technical difficulties, or security issues thanks to their excellent security measures. Plus, there's always room to grow without any hassle. The reasonable prices fit my budget, and their excellent and knowledgeable customer service is a huge plus for me. Whenever I have a problem, they respond quickly and resolve the issue efficiently. The ease of use makes their hosting even more appealing. The initial setup was basically effortless, which was great. **What do you dislike about ScalaHosting?** I would appreciate it if I were able to speak to someone over the phone for certain questions, but overall, the chat feature is OK and is not a huge inconvenience. **What problems is ScalaHosting solving and how is that benefiting you?** I don't worry about slow speeds, technical issues, security, or outgrowing the service with ScalaHosting. Their reasonable prices, excellent customer service, and ease of use enhance my experience. **Official Response from Gabriella R:** > Hi Kwame, Thank you for taking the time to leave such a thoughtful review. It’s wonderful to hear that your Managed VPS has given you peace of mind and that our platform has made it easier to focus on your projects instead of worrying about the hosting environment. I’m especially happy to know that our team has been able to assist you whenever you’ve needed help and that the setup process and scalability have met your expectations. Providing a hosting experience that is easy to manage while still giving customers room to grow is something we work hard to achieve. I also appreciate your feedback regarding phone support. While we currently provide assistance through live chat and tickets, suggestions like yours are always valuable and help us continue improving our services. Thank you again for your trust and for choosing ScalaHosting. We truly appreciate your feedback and look forward to supporting you as your projects continue to grow. Warm regards, Gabriella ### 24. Excellent support and uninterrupted service for over 10 years **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia G. | Editor de vídeo, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** The support service is excellent. They have never left me hanging with a problem. Besides, they are very quick to respond and very attentive to everyone. The service has never, never, never been interrupted in the more than 10 years I've been with them. They even notify you if your website has been hacked. Without a doubt, it is one of the best servers I have used throughout my 25 years of experience in web design and solutions for SMEs and freelancers. **What do you dislike about ScalaHosting?** I like everything, I have nothing to complain about. **What problems is ScalaHosting solving and how is that benefiting you?** As previously stated, they have never left me hanging; they are always solving problems or helping you resolve them. **Official Response from Gabriella R:** > Hi Natalia, Thank you for taking the time to share your experience and for staying with ScalaHosting for more than 10 years. It truly means a lot to know that we have been able to support you throughout your journey in web design and in helping your clients. I appreciate your kind words about our team and the assistance you have received over the years. Our goal is always to make sure our customers feel supported and have a reliable partner they can count on whenever they need help. Thank you again for your trust and for choosing ScalaHosting as part of your business solutions. We look forward to continuing to provide you with the support and service you deserve for many years to come. Warm regards, Gabriella ### 25. We're with ScalaHosting almost from the beginning - and still are happy with their service **Rating:** 5.0/5.0 stars **Reviewed by:** Piotr B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about ScalaHosting?** Quick support - whatever problem we've encountered, their helpful staff always gave some hints how to fix it by ourselves or they did that in our behalf. We feel free to experiment with the configurations as we know that there always is someone to nudge us in the right direction. No major issues - frankly, I am not sure when we've experienced any major non-user related issue ;) Service stable and with no big hiccups :) **What do you dislike about ScalaHosting?** Honestly? I am not sure if there are any cons for using ScalaHosting! Minor difficulties or problems were solved quickly so there's nothing to really complain about. **What problems is ScalaHosting solving and how is that benefiting you?** Easy to configure dozens of demo-pages for our customers or even stand-alone accounts for them to use. We don't have to worry about searching and/or configuring the servers from the scratch. **Official Response from Gabriella R:** > Hello Piotr, Thank you for sharing your positive experience with our support team! It's wonderful to hear that our staff has helped guide you through any issues and provided quick solutions. We're thrilled that you feel empowered to experiment with configurations, knowing there's always assistance available. Your satisfaction is our priority, and I'm delighted to learn that any minor difficulties were promptly addressed. It's fantastic to know our hosting service has simplified the process of configuring demo pages and stand-alone accounts for your customers. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to support your hosting journey. Thank you for choosing to be part of the ScalaHosting family! Warm regards, Gabriella ### 26. Reliable Hosting with Great Performance for Bloggers & Small Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Akash P. | Affiliate Marketer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about ScalaHosting?** Since my last review, I've continued to have a positive experience with ScalaHosting. The platform has remained stable and reliable, and I appreciate that server performance has stayed consistent as my website has grown. The management tools are easy to navigate, routine tasks are simple to handle, and customer support continues to be quick and helpful whenever I have questions. It's good to see that the overall quality and reliability have remained consistent over time. **What do you dislike about ScalaHosting?** ScalaHosting has continued to perform well overall, but there are still a few areas where it could improve. More affordable pricing for entry-level users and clearer plan comparisons would make it easier for beginners to choose the right option. I’d also like to see more built-in tutorials and onboarding resources for users who are new to web hosting. Aside from these points, my overall experience has remained very positive. **What problems is ScalaHosting solving and how is that benefiting you?** I mainly use ScalaHosting Shared Hosting for my blogging needs. It’s affordable, easy to use, and reliable for running a blog smoothly **Official Response from Gabriella R:** > Hi Akash, Thank you so much for taking the time to share your experience with us. I’m delighted to hear that your blog is running smoothly and that ScalaHosting's platform has made things straightforward for you, especially as you continue building your online presence. It’s wonderful to know the reliability and ease of use are making a difference for your work. I completely understand your note regarding pricing, and I truly appreciate you bringing it to my attention. We strive to ensure that the quality and value of our service match the cost, and feedback like yours helps us continue to improve. It means a lot that you’ve trusted ScalaHosting with your blog, and we look forward to supporting you along the way. Warm regards, Gabriella ### 27. Affordable, fast & easy to use, with exceptionally helpful support **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksander K. | Blogger, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about ScalaHosting?** I like that it's affordable, extremely easy to use (props to sPanel!), fast even on the cheapest plan, and support is extremely helpful and fast! **What do you dislike about ScalaHosting?** At this point in time I have nothing bad to say. **What problems is ScalaHosting solving and how is that benefiting you?** I found out about ScalaHosting at exactly the right time - I needed to find something that was affordable yet provided good performance. Migration was actually painless as it was completely handled by the support team, and went without a hitch. They even re-did the migration for free once I had messed up some settings on my website while tinkering with backups! **Official Response from Gabriella R:** > Hi Aleksander, Thank you for taking the time to share your experience with ScalaHosting. I’m so glad we were able to help at the right moment and provide a hosting solution that matched what you were looking for. It’s great to hear that your migration was smooth and that our team could assist, even when you needed a second migration after making changes to your website. We’re always happy to go the extra mile to help our customers get everything back on track. Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your website for years to come. Warm regards, Gabriella ### 28. Fast, Friendly SupGreat Hosting with Outstanding Technical Supportport and Reliable Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2026 **What do you like best about ScalaHosting?** ScalaHosting has been a great experience for me, especially because of their technical support team. They respond quickly, understand the issue clearly, and offer practical solutions without wasting time. The hosting performance has been reliable, and I really appreciate how friendly and professional the support is whenever I need help. **What do you dislike about ScalaHosting?** Pricing is the only thing I dislike about ScalaHosting. The cost after the first year feels a bit expensive compared to the initial plan, especially for long-term users. If the renewal price were more affordable, the service would be even better. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting helps me resolve deployment and server-related issues quickly. Their support team not only assists with hosting problems, but also suggests potential code improvements when needed. This saves me time, reduces downtime, and makes it much easier to manage my websites and applications. **Official Response from Gabriella R:** > Hi, Thank you for taking the time to share such a detailed review. I’m delighted to hear that our support team has been able to assist you with deployment and server related questions, and that their guidance has helped make managing your websites and applications easier. I also appreciate your honest feedback regarding renewal pricing. We understand that long term costs are an important consideration, and comments like yours are valuable as we continue to evaluate our services and offerings. Thank you again for choosing ScalaHosting and for placing your trust in us. We truly appreciate your feedback and look forward to supporting your projects for many years to come. Warm regards, Gabriella ### 29. Outstanding support and strong management ease **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed G. | Network administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about ScalaHosting?** I love the easy and flexible management interface in ScalaHosting, and the continuous support as the team is always quick to respond and effective in finding solutions. They provide continuous updates to ensure the service works excellently. Also, I like the variety in customizing services to suit customer needs, in addition to their affordable and flexible subscriptions. I appreciate their strong partnership with most major software companies. **What do you dislike about ScalaHosting?** There are no management interfaces for Docker on VPS or auto proxy. **What problems is ScalaHosting solving and how is that benefiting you?** Using the team at ScalaHosting helps me solve the programming issues I face and provides support with quick response times. The interface is easy and flexible, allowing me to manage everything from one place. There are also continuous updates and flexibility in pricing. **Official Response from Gabriella R:** > Hi Mohammed, I’m really glad to hear that our team has been there for you whenever you’ve needed a hand. It’s always important to me that you feel supported, and it’s great to know that your experience with ScalaHosting's technical assistance has been positive. I also appreciate you mentioning the Odoo installation. It is absolutely possible and something we offer. All you need to do is get in touch with the support team and let them know you want it installed, and they will take care of it for you. Thank you for choosing ScalaHosting as your hosting provider! Warm regards, Gabriella ### 30. High-Speed Hosting with Exceptional Security, Needs Improved Sales Support **Rating:** 4.5/5.0 stars **Reviewed by:** Enrique M. | Consultor comercial, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** I like that ScalaHosting has a very quick service, especially for technical reviews or technical problems. I wrote to them, and they reply weekly when I have technical questions and help me a lot with some technical issues that I have when trying to do some web page. They resolve the problems very quickly. **What do you dislike about ScalaHosting?** It's they have problems with sales services because when I try to reach them for new services, like new emails or some things that I need to improve in my account, they didn't respond, not by email, not by chat. So they need to improve their sales services. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting provides me a quick, secure webpage at a good price, with security features that other hosts didn't offer. I have fewer cybersecurity issues and no data leakage problems. **Official Response from Gabriella R:** > Hi Enrique, Thank you for taking the time to leave such thoughtful feedback. I'm delighted to hear that our technical team has been able to assist you whenever you've needed help and that our hosting platform has provided the performance and security you were looking for. I also appreciate your honest comments about your experience with our sales team. This is certainly not the level of service we aim to deliver, and I'm sorry that we fell short when you were trying to reach us about expanding your services. I've shared your feedback with our Sales Director and QA manager so we can review what happened and continue improving. Thank you again for your trust and for choosing ScalaHosting. We truly value your business and look forward to supporting your website and future projects for many years to come. Warm regards, Gabriella ### 31. Unmatched Service and Speed with ScalaHosting **Rating:** 5.0/5.0 stars **Reviewed by:** Pixly M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2026 **What do you like best about ScalaHosting?** I appreciate ScalaHosting's exceptional service; I've never received better service from any other provider in my 7 years in this business. They solve all technical issues related to server speeds and email spam quickly. I absolutely love their 24/7 support system and the level of service, no matter the time or issue. The initial setup was super easy, and their customer service is top-notch. The pricing and support promise were key reasons for moving to ScalaHosting, and I can confidently say 100% ScalaHosting is the best by far. **What do you dislike about ScalaHosting?** Nothing about them is bad to me **What problems is ScalaHosting solving and how is that benefiting you?** I host clients on ScalaHosting's VPS, where tech issues, server speeds, and email spam are solved swiftly. Their 24/7 support is impressive, surpassing other providers. The easy setup and excellent customer service make hosting hassle-free. **Official Response from Gabriella R:** > Hi there, Thank you for taking the time to share such thoughtful feedback about your experience with ScalaHosting. I’m truly happy to hear that our VPS services and support team have helped you manage your clients’ websites with confidence over the years. It means a lot to know that our team has been able to assist with technical challenges, email concerns, and server-related questions whenever you needed help. We understand how important dependable support is when you are responsible for your clients’ online presence. Thank you again for choosing ScalaHosting and for placing your trust in us. We greatly appreciate your recommendation and look forward to continuing to support your business and your clients in the future. Warm regards, Gabriella ### 32. Reliable and Stable with Consistent Prices **Rating:** 4.5/5.0 stars **Reviewed by:** Bruno N. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about ScalaHosting?** I like that ScalaHosting solves stability issues that I had with other similar services. They never change the price and their servers never stop working. This gives me confidence that I can rely on their stable services without worrying about absurd price changes. Additionally, the initial setup was simple. **What do you dislike about ScalaHosting?** At first, nothing. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting resolves stability issues that I face with other similar services. I trust their stable services and do not worry about absurd price changes. **Official Response from Gabriella R:** > Hi, Thank you so much for sharing your thoughts with us. I’m really glad to hear that the consistency of the service and the prompt assistance from the team have been valuable to you. It’s wonderful to know that everything you’ve needed so far has been addressed smoothly; that’s exactly the kind of experience we at ScalaHosting want you to have every time. It also means a great deal to hear that you trust us with your internal communication processes. We truly appreciate that level of confidence, and you can count on us to continue supporting you with the same care and attention. If there's ever anything you'd like to explore or adjust, we're always here to help. Warm regards, Gabriella ### 33. Easy to Use, Phenomenal SPanel, and Knowledgeable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Social C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about ScalaHosting?** ScalaHosting is very easy to use and the SPanel they have built is phenomenal! The support team is also very knowledgeable and has helped us out a lot. Would highly recommend them! **What do you dislike about ScalaHosting?** I wish they had phone support available, but the online chat system has been quick and effective! **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting has an excellent VPS that we use to host our clients websites on. We were very excited to learn that ScalaHosting offers access to LightSpeed technology as well! **Official Response from Gabriella R:** > Hi, Thank you for taking the time to share your experience with ScalaHosting. I’m delighted to hear that sPanel has made managing your VPS straightforward and that our team has been able to support you along the way. I also appreciate your feedback about phone support. While we currently focus on live chat and ticket assistance, suggestions like yours are always valuable as we continue to improve our services. Thank you for trusting ScalaHosting to host your clients' websites and for recommending us to others. We truly appreciate your support and look forward to continuing to work with you. Warm regards, Gabriella ### 34. Excellent Support and Rock-Solid Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** I really appreciate how reliably it works. It has been consistently stable and dependable for me. The technical support team is exceptional: they responded very quickly, stayed professional and friendly throughout, and resolved every issue I ran into without any hassle. Overall, it’s been a great experience, and I would definitely recommend it. The price is a little above my budget, but for what I’ve gotten out of it, it still feels worth it. **What do you dislike about ScalaHosting?** Honestly, I don't have any complaints. My experience has been very positive so far, and I haven't encountered any significant issues. **What problems is ScalaHosting solving and how is that benefiting you?** Their support team also helped me with the integration of my webshop, which made the whole process much easier and smoother. **Official Response from Gabriella R:** > Hi there, Thank you for taking the time to share your experience with ScalaHosting. I’m pleased to hear that your hosting environment has been meeting your needs and that our team has been able to assist you with your integration. It means a lot to know that our support specialists have helped make the process easier for you and have been there whenever you needed guidance. We understand how important it is to have a hosting partner you can rely on, especially when working on important business projects. I also appreciate your feedback regarding pricing. We always aim to provide strong value through our services, infrastructure, and support, and your comments are truly appreciated. Thank you again for choosing ScalaHosting and for recommending us. We look forward to continuing to support your projects in the future. Warm regards, Gabriella ### 35. Quick, Detailed Responses and Truly Friendly Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Costanzo A. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about ScalaHosting?** I always receive quick and detailed responses. The team is very friendly and provides great customer support, which is becoming rare these days. Thank you to everyone on the team! **What do you dislike about ScalaHosting?** I would like to have a more flexible system of discounts. **What problems is ScalaHosting solving and how is that benefiting you?** Communication was very fast, and the staff were friendly and eager to help. I'd had some frustrating experiences with overseas support teams before, but this was completely different. Different team members replied within minutes and answered all of my questions. I really appreciate their help. **Official Response from Gabriella R:** > Hi Costanzo, Thank you for taking the time to share such thoughtful feedback about ScalaHosting. I am delighted to hear that our team has been able to provide clear guidance and be there for you whenever you needed assistance. I also appreciate your suggestion regarding a more flexible discount system. Feedback like yours is valuable, and I will make sure it is shared with the appropriate team for consideration. Thank you for your trust and for choosing ScalaHosting. We truly appreciate your support. Warm regards, Gabriella ### 36. Reliable Hosting with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about ScalaHosting?** I moved to ScalaHosting from HostGator, and ScalaHosting has been excellent with customer service, providing prompt responses and helpful answers. The fast hosting is a big plus where I haven't noticed any website downtime. Issues get resolved quickly and in the moment that I'm having them, rather than having to wait days, which makes me more efficient and able to get back to my business and clients more quickly. The initial setup of ScalaHosting was very easy. **What do you dislike about ScalaHosting?** When I was signing up for ScalaHosting, I encountered some difficulties because the amount that I was told to be charged was incorrect. So that had to be canceled, and I had to go back and redo it again. I considered canceling completely with ScalaHosting and not bothering to sign up because it looked a little bit sketchy. However, a customer service agent helped me through that, and from that point on, it's been good. **What problems is ScalaHosting solving and how is that benefiting you?** I switched to ScalaHosting from HostGator because of frustrating downtime and slow service. ScalaHosting's excellent customer support provides prompt responses and fast hosting with no downtime, which boosts my efficiency and allows me to quickly return to business tasks. **Official Response from Gabriella R:** > Hi there, Thank you for sharing your experience with ScalaHosting. I’m so glad you decided to give us a chance despite the issue you encountered during the signup process, and I appreciate you sharing that part of your journey with us. It’s wonderful to hear that, after getting started, our team has been able to provide the assistance you needed and that your websites have been running smoothly. Helping our customers get back to focusing on their business instead of their hosting is exactly what we strive for. Thank you as well for your honest feedback about the signup experience. We’re always looking for ways to improve, and comments like yours help us do just that. Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your business for years to come. Warm regards, Gabriella ### 37. Affordable and Fast Hosting with Valuable Features **Rating:** 5.0/5.0 stars **Reviewed by:** Victor . | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about ScalaHosting?** I like ScalaHosting because they are affordable and cheap compared to my previous host, rocket.net. Their speeds are fast, which is essential for my blog, as I need my website to load quickly for SEO and user experience. I also love the fact that their packages include professional emails, which is rare to find with most platforms. Additionally, the migration process to ScalaHosting was pretty simple and straightforward, making the setup smooth and easy. **What do you dislike about ScalaHosting?** At the moment, I don’t have any problems **What problems is ScalaHosting solving and how is that benefiting you?** I use ScalaHosting for affordable and fast hosting for my blog. Their fast speeds improve my website's Google ranking and SEO. The included professional email enhances my credibility. **Official Response from Gabriella R:** > Hi Victor, Thank you for taking the time to share your experience with ScalaHosting. I’m delighted to hear that moving your blog to our platform has been a positive experience and that the migration process was smooth from the very beginning. It’s great to know that our hosting and included email services have been a good fit for your needs and are helping you focus on growing your website. Hearing that our platform has been a worthwhile choice after your previous provider means a lot to us. Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your blog for many years to come. Warm regards, Gabriella ### 38. Effortless Setup, Great Price for Reliable Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** I use ScalaHosting to host my business and personal websites, and their servers are always up, which means no issues with people being able to connect to my websites. That’s one less headache I have to deal with. When I had questions about transferring my account, they handled it quickly and accurately, getting me up and running without any downtime. The S panel is so much easier than Cpanel—it's intuitive, loads quickly, and all the features I want are easy to find. The website transfers were a one-time deal, and they did an amazing job. Plus, I rate ScalaHosting a 10 for value and pricing. **What do you dislike about ScalaHosting?** I don't like their client portal because of the layout. It takes me a minute to find the sub sections I want. If there were more descriptive text for the navigation, that would help. **What problems is ScalaHosting solving and how is that benefiting you?** I find ScalaHosting keeps my servers up without connection issues, transfers my websites seamlessly, and offers me an intuitive S panel that's easy to navigate. **Official Response from Gabriella R:** > Hi, Thank you for sharing your experience with ScalaHosting. I’m glad to hear that your website transfers went smoothly and that our team was able to help you make the transition without disruption. It’s great to know that sPanel has also made managing your websites more convenient. I appreciate your honest feedback about the client portal navigation. We’re always looking for ways to improve the user experience, and suggestions like yours help us identify areas where we can make things clearer and easier to use. In addition, we are working on a major update to our Client Area, so hopefully you will enjoy it more. Thank you again for choosing ScalaHosting for your business and personal websites. I truly appreciate your trust and look forward to continuing to support your online projects. Warm regards, Gabriella ### 39. Hosting on another level **Rating:** 4.5/5.0 stars **Reviewed by:** Simeon B. | Graphic Design, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about ScalaHosting?** To my previous opinion, I can add that I have been using their services for almost 6 years now and have had no problems at all. I like that they continue to improve their SPanel - it is much better and more functional than before. Everything can be done with just a few clicks. **What do you dislike about ScalaHosting?** There still isn’t anything particularly bad, except for the renewal price, which is several times higher than the initial one. There are also price increases with subsequent renewals, something like indexation. **What problems is ScalaHosting solving and how is that benefiting you?** Mail delivery and web security issues have been solved by them with great passion. **Official Response from Gabriella R:** > Hello Simeon, Thank you for sharing your positive experience with ScalaHosting! I'm delighted to hear that our Managed VPS service has effectively addressed server-related issues, providing you with a seamless experience over the past three years. It's fantastic to know that SPanel has made server management more intuitive for you compared to other control panels. I appreciate your kind words about our team's quick and patient responses to any problems or questions you may have. I'm pleased that you've experienced no service interruptions during your time with us, and I understand your consideration regarding renewal prices. We strive to provide excellent value for our services. If there's anything specific you'd like to discuss or if you have further insights to share, please feel free to reach out. We're here to ensure your hosting journey with ScalaHosting remains positive. Warm regards, Gabriella ### 40. Quick Hosting with Exceptional Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** The service at ScalaHosting is very fast and excellent, truly punctual. I like the services they offer to customers, especially in the hosting part, which is very fast and high-level. The servers are excellent, and I really have nothing to complain about. I recommend any company to use ScalaHosting, as it is a very high level compared to other companies, especially here in Brazil. I feel that these services improve the performance of my projects, regardless of the plan I use. The initial setup was very quick and practical. **What do you dislike about ScalaHosting?** I think the aesthetics of the ScalaHosting login panel could be improved. Other than that, the services are excellent and I have nothing to complain about. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting quickly resolved the migration issues I faced when switching from another company. The services improve the performance of my websites and ecommerce projects, offering fast hosting and excellent servers. **Official Response from Gabriella R:** > Hi there, Thank you for taking the time to share your experience with ScalaHosting. I’m happy to hear that your migration went smoothly and that our platform has helped improve the performance of your websites and e-commerce projects. I truly appreciate your feedback about our hosting services and the setup process. It’s great to know that our team was able to make your transition easier and provide the support you needed along the way. I also value your suggestion regarding the client portal design. Feedback like yours helps us identify areas where we can continue improving the overall customer experience. We are working on a major update to our Client Area, so hopefully it will meet your expectations. Thank you again for choosing ScalaHosting and for recommending us. We look forward to supporting your projects as they continue to grow. Warm regards, Gabriella ### 41. Next-Level Support and Easy-to-Use Platform at a Great Price **Rating:** 4.5/5.0 stars **Reviewed by:** Stefano M. | Wordpress Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about ScalaHosting?** The support is truly next level, and the platform is easy to use. The cost is also great, so overall it feels like a strong balance of help and affordability. **What do you dislike about ScalaHosting?** It would be nice to have more options for the little guys. **What problems is ScalaHosting solving and how is that benefiting you?** It has enabled me to run a reliable server that supports multiple sites, and the support team has been incredibly helpful whenever I’ve needed assistance. **Official Response from Gabriella R:** > Hi Stefano, Thank you for sharing your experience with ScalaHosting. I’m happy to hear that our platform has been a good fit for managing your websites and that our team has been there whenever you’ve needed assistance. I also appreciate your suggestion about offering more options for smaller projects. Feedback like yours is always valuable and helps us continue improving our services to better meet the needs of all our customers. Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your websites for years to come. Warm regards, Gabriella ### 42. Excellent Customer Service and Competitive Prices **Rating:** 3.5/5.0 stars **Reviewed by:** Terry's Wreinstemberg H. | Founder & Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** I really like your prices and customer service, which is 100% functional. Additionally, I found the initial setup of ScalaHosting very simple. **What do you dislike about ScalaHosting?** I think ScalaHosting could improve its panel, and I would like it to have its own panel instead of Spanel and better email platforms. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting helps me with connectivity and DNS issues, ensuring that the web pages of my digital marketing agency run smoothly. **Official Response from Gabriella R:** > Hi, Thank you for your thoughtful review and for choosing ScalaHosting for your digital marketing agency. It’s wonderful to hear that getting started with our platform was a smooth experience and that our team has been able to assist you whenever you've needed help. I also appreciate you sharing your suggestions regarding sPanel and our email platform. Feedback like yours plays an important role in helping us improve our services, and I've made sure your comments will be shared with our development team for consideration. Thank you again for your trust and for allowing us to support your websites. We truly value your business and look forward to being part of your continued success. Warm regards, Gabriella ### 43. Reliable Email Hosting with Robust Spam Filtering **Rating:** 4.0/5.0 stars **Reviewed by:** David B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** I am using ScalaHosting for my email hosting, and it does a good job filtering out spam. I like most that, for the most part, I don’t have to worry about my emails. The customer service is also very responsive and able to resolve my issues. **What do you dislike about ScalaHosting?** I took some time to get used to using chat and email to get problems resolved instead of talking to a live agent. I found it difficult to get the old hosting service coordinated with ScalaHosting. **What problems is ScalaHosting solving and how is that benefiting you?** I use ScalaHosting for email hosting. It does a good job filtering out spam, so I don't have to worry about my emails. **Official Response from Gabriella R:** > Hi David, Thank you for sharing your experience with ScalaHosting. I’m pleased to hear that our email hosting has helped reduce spam concerns and that our support team has been available whenever you’ve needed assistance. I also appreciate your feedback about adjusting to chat and email-based support, as well as the challenges you faced while coordinating the transition from your previous provider. We understand that moving services can take some time, and we’re always working to make the process easier for our customers. It’s great to know that you can rely on our team when questions arise and that your email experience has improved after the move. Thank you for choosing ScalaHosting, and I hope we can continue to provide a service that supports your needs in the years ahead. Warm regards, Gabriella ### 44. Hassle-Free Transfer, Lightning-Fast Servers, and Responsive 24/7 Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mazen T. | SQL Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** The fact that they handled the entire transfer from my old host for me saved me a lot of worry and effort. The quick response from their 24/7 support has already been really helpful, and the server speed makes my website perform great, too. **What do you dislike about ScalaHosting?** I dislike that I didn’t discover them sooner. **What problems is ScalaHosting solving and how is that benefiting you?** It makes my website super fast, secure, and stable, which is vital for my business. **Official Response from Gabriella R:** > Hi Mazen, Thank you for sharing your experience with ScalaHosting. I’m glad to hear that our migration team was able to make the transfer from your previous provider a smooth process and help take away some of the stress that often comes with moving a website. It’s great to know that you’re already seeing improvements in your website’s performance and that our support team has been available whenever you needed assistance. We understand how important it is for a business website to have a dependable hosting environment, and we’re happy to be part of your journey. Thank you again for choosing ScalaHosting and for taking the time to share your feedback. We look forward to continuing to support your website and helping your business grow. Warm regards, Gabriella ### 45. Great Service and Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anton J. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about ScalaHosting?** Scala has been a breath of fresh air for our agency after dissappointing service and support by other hosting companies. Moving our sites over was easy and drama free. **What do you dislike about ScalaHosting?** Moving to the Spanel dashboard came with a small learning curve, but everything has turned out to be straightforward and easy to use. The support has also been fantastic throughout. **What problems is ScalaHosting solving and how is that benefiting you?** Scala hosting solved our problem of unreliable hosting. **Official Response from Gabriella R:** > Hi Anton, Thank you for your thoughtful review! I’m so happy to hear that ScalaHosting has been a refreshing change for your agency. We know how important a smooth and stress-free migration is, and it’s great to know your transition went well. I understand that adjusting to a new control panel can take a little time, but I truly appreciate your patience with SPanel. We’re always working to make it as intuitive as possible, and if you ever need guidance, our team is here to help! It’s wonderful to know that we’ve been able to provide the reliability you were looking for. We’re grateful to have you with us and look forward to supporting your agency for years to come. Warm regards, Gabriella ### 46. 16 Years of Consistency with Fast Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Amie R. | Independent Website Structure & Conversion Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** They’ve been consistent for the past 16 years, and their customer service response time is always quick. **What do you dislike about ScalaHosting?** Some of the support reps don’t read the tickets thoroughly, so it can turn into a lot of back-and-forth and sometimes takes a long time before I finally get the results I’m looking for. **What problems is ScalaHosting solving and how is that benefiting you?** They've been my web host provider for over 16 years **Official Response from Gabriella R:** > Hi Amie, Thank you for taking the time to share your experience and for being with ScalaHosting for more than 16 years. Your long-term trust and continued partnership mean a lot to us, and I truly appreciate your support over the years. I’m pleased to know that our team has been able to assist you whenever you needed help. I also appreciate your honest feedback regarding the support experience. We always aim to provide clear and efficient assistance, and your comments about the ticket communication are valuable as we continue working on improving the way we support our customers. I have forwarded your feedback to our QA manager, and they will review the situation. Thank you again for choosing ScalaHosting as your hosting provider for so many years. We look forward to continuing to support your websites and being here whenever you need us. Warm regards, Gabriella ### 47. Best-in-Class Customer Service That Goes Above and Beyond **Rating:** 4.5/5.0 stars **Reviewed by:** Seyda C. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about ScalaHosting?** Customer Service is the BEST. Also they are very responsive and quick and go beyond to solve your problem. **What do you dislike about ScalaHosting?** Compare to similar hosting services I find it expensive, especially for small businesses. **What problems is ScalaHosting solving and how is that benefiting you?** I had issues such as ai bots attacking my website, overload issues which i initially did not understand why, cloudfare issues and all resolved promptly. **Official Response from Gabriella R:** > Hi Seyda, Thank you for taking the time to share your experience with ScalaHosting. I’m very pleased to hear that our support team has been there for you and was able to help resolve the challenges you encountered with bot traffic, Cloudflare, and server load. I also appreciate your honest feedback regarding pricing. We understand that costs are an important consideration, especially for small businesses, and we always aim to provide value through our infrastructure and the level of assistance we offer. Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to continuing to support your website as your business grows. Warm regards, Gabriella ### 48. ScalaHosting Came Out on Top—Excellent Customer Service So Far **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | I am the owner of a website that offers courses and books on personal development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about ScalaHosting?** I am a new customer, moving my website from another host. I did extensive research and must say, in every category, ScalaHosting.com came out on top. I even test other sites using ScalaHosting.com Before signing up with them, I used their customer service and found it excellent. I was chatting with a real person, who answered by questions well. **What do you dislike about ScalaHosting?** Nothing yet, time will tell. I would say, it was difficult to find them; reviews are not easily available on the internet. I had not yet been using G2, so did not know about them. Now I am using G2 and am happy to be here, trust! **What problems is ScalaHosting solving and how is that benefiting you?** I had been using a major web hosting service for over ten years. They were bought by a much larger company. Service declined greatly and become impossible, a common problem as hosting companies are being bought by private equity, etc. Scale is a privately owned company that is a manageble size and has the best customer service I have found. Real people who are very informed, competent and nice. Certainly like this!! Also, Scala seems to have much better speed in how webpages appear. I am not an expert, but do like this. **Official Response from Gabriella R:** > Hi John, Thank you for sharing your experience and for choosing ScalaHosting after such careful consideration. I’m pleased to hear that your early interactions with our team gave you confidence before making the move and that speaking directly with a specialist helped answer your questions clearly. I also appreciate your honest feedback about discoverability. We continue to work on being more visible and transparent across different platforms, so comments like yours are very helpful to us. It’s encouraging to know that once you find us, the transition from your previous provider already feels like a positive change. Knowing that our independent approach, approachable specialists, and overall platform responsiveness are making a difference for you means a great deal. I hope this will be just the beginning of a long and smooth experience with ScalaHosting. Warm regards, Gabriella ### 49. Best-in-Class Live Chat: Fast, Convenient, and Backed by Top Agents **Rating:** 5.0/5.0 stars **Reviewed by:** Dominic F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** The Live Chat, is the best I have ever used, quick and convenient with the best agents on the market **What do you dislike about ScalaHosting?** Im not a big fan of having to login separately to the Spanel once I have logged in already **What problems is ScalaHosting solving and how is that benefiting you?** Its solving my hosting needs for multiple website I administer and The VPS with dedicated IP solves my Remote Desktop needs **Official Response from Gabriella R:** > Hi Dominic, Thank you for sharing your experience with ScalaHosting. I truly appreciate your feedback about our live chat support and the assistance you have received from our team. Making sure customers can get help when they need it is one of our main priorities. I’m also glad to hear that your VPS setup has been a good fit for managing multiple websites and meeting your specific requirements. I appreciate you sharing your thoughts about the SPanel login process as well, as feedback like this helps us identify areas where we can continue improving the overall experience. Thank you again for choosing ScalaHosting and for taking the time to share your review. We look forward to continuing to support your hosting needs. Warm regards, Gabriella ### 50. Over 15 years with this hosting provider—an impeccable service. **Rating:** 5.0/5.0 stars **Reviewed by:** Saul F. | Consultor de empresas, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** Whenever I run into a problem with my websites, they help me resolve it quickly and get everything back on track. **What do you dislike about ScalaHosting?** Actually, nothing; I’ve had this service for many years and haven’t had any problems. **What problems is ScalaHosting solving and how is that benefiting you?** They have helped me a great deal in resolving issues with my WordPress sites, and they provided that help quickly. **Official Response from Gabriella R:** > Hi Saul, Thank you for sharing your experience and for being with ScalaHosting for more than 15 years. Your continued trust means a great deal to us, and I truly appreciate the opportunity to be part of your journey. I’m happy to know that our team has been able to assist you with your WordPress websites and help you get things back on track whenever you needed a hand. Providing guidance and making sure our customers have the support they need is something we always strive for. Thank you again for choosing ScalaHosting and for your loyalty over the years. We look forward to continuing to support you and your websites for many more years ahead. Warm regards, Gabriella ## ScalaHosting Discussions - [ScalaHosting: How smooth was your migration and support experience?](https://www.g2.com/discussions/scalahosting-how-smooth-was-your-migration-and-support-experience) - 1 upvote - [View ScalaHosting pricing details and edition comparison](https://www.g2.com/products/scalahosting/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-31+10%3A47%3A04+-0500&secure%5Bsession_id%5D=13a17655-ce45-41d7-988e-d7f44dc681b8&secure%5Btoken%5D=b4126ccec5f6c7a266ae1d67d741dee53c72836dcb3b5cbdc1a3b77d886555e0&format=llm_user) ## ScalaHosting Integrations - [Apache HTTP Server Project](https://www.g2.com/products/apache-http-server-project/reviews) - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - [CyberPanel](https://www.g2.com/products/cyberpanel/reviews) - [Elementor](https://www.g2.com/products/elementor/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [FrontAccounting](https://www.g2.com/products/frontaccounting/reviews) - [Joomla](https://www.g2.com/products/joomla/reviews) - [MariaDB](https://www.g2.com/products/mariadb/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Moodle](https://www.g2.com/products/moodle/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Opshield](https://www.g2.com/products/opshield/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Remote Desktop Services](https://www.g2.com/products/remote-desktop-services/reviews) - [Smartlead](https://www.g2.com/products/smartlead/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Thunderbird](https://www.g2.com/products/thunderbird/reviews) - [Virtualmin](https://www.g2.com/products/virtualmin/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WHMCS](https://www.g2.com/products/whmcs/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews) - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## ScalaHosting Features **Support** - Technical Support - Multiple Website Hosting - Bandwidth Support - Knowledge Base Support **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Free Resources** - Free Website Builder - Free Domain Name - Free Migration **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Convenience and automation - Domain Registrar** - Bulk domain management - Domain parking - Auto-renewal **Free Resources** - Email - Domain - SSL Certificates **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration - Domain auction and backordering ## Top ScalaHosting Alternatives - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (812 reviews) - [UltaHost](https://www.g2.com/products/ultahost/reviews) - 4.9/5.0 (436 reviews) - [Cloudways](https://www.g2.com/products/cloudways/reviews) - 4.7/5.0 (1,117 reviews)