--- title: ScalaHosting Reviews meta_title: 'ScalaHosting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 535 reviews by the users' company size, role or industry to find out how ScalaHosting works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 535 scale: '5' date_modified: '2026-07-28' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # ScalaHosting Reviews **Vendor:** ScalaHosting **Category:** [VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms) **Average Rating:** 4.8/5.0 **Total Reviews:** 535 ## About ScalaHosting ScalaHosting, based in Dallas, brings over 17 years of experience in the web hosting industry. We offer a wide range of services - including Managed VPS, Shared, and Email hosting, as well as custom-built Managed Cloud Clusters tailored for large and enterprise businesses. Our core expertise lies in fully managed cloud VPS solutions, where we stand out the most. ScalaHosting is best known for developing SPanel, a powerful, full-featured alternative to cPanel/WHM. SPanel simplifies cloud VPS and website management, giving users greater control and flexibility. Our 24/7/365 “Ask Anything” expert support consistently earns 5-star ratings across all major consumer review platforms. In addition to our native data centers in Dallas, New York, Seattle, and the EU, we provide hosting in 32 additional global locations through our partnership with AWS. Every data center cluster is equipped with ultra-fast NVMe storage and the latest EPYC and Intel Xeon Gold processors, ensuring top-tier performance for websites and applications. Our eCommerce-ready Managed Cloud hosting plans come with a comprehensive feature set designed to enhance SEO and help websites rank on Google’s first page. ScalaHosting is also the exclusive VPS partner of OpenCart.com and Joomla.org and the only hosting provider endorsed by Joomla founder Brian Teeman. ## ScalaHosting Pros & Cons **What users like:** - Users commend the **responsive customer support** of ScalaHosting, appreciating the professional help for technical issues and uptime. (200 reviews) - Users commend ScalaHosting for its **exceptional reliability** , ensuring seamless service without interruptions and prioritizing security. (137 reviews) - Users commend Scala Hosting for their **exceptional 24/7 support** , providing swift, dedicated assistance for any hosting needs. (133 reviews) - Users praise the **exceptional support** from Scala Hosting, highlighting quick responses and personalized assistance for their needs. (128 reviews) - Users appreciate the **ease of use** with ScalaHosting, finding setup and support exceptionally accessible and valuable. (107 reviews) - Easy Setup (96 reviews) - Users appreciate the **affordability** of ScalaHosting, enjoying reliable service without breaking the bank. (88 reviews) - Quick Response (78 reviews) - User-Friendly (68 reviews) - Security (65 reviews) **What users dislike:** - Users feel that the **transfer costs are expensive** and wish for clearer pricing information prior to purchase. (55 reviews) - Users express frustration over the **high transfer costs** for domains, feeling the pricing lacks transparency and is excessive. (42 reviews) - Users express concerns about **pricing issues** , particularly regarding renewal costs and the need for lower plan prices. (35 reviews) - Users note that **high pricing** may be a concern, suggesting more affordable plans would benefit many users. (29 reviews) - Users experience **poor customer support** with ScalaHosting, particularly in handling cPanel limitations and response times. (21 reviews) - Learning Curve (16 reviews) - Cost Issues (15 reviews) - Pricing Structure (14 reviews) - Price Increase (13 reviews) - Renewal Costs (11 reviews) ## ScalaHosting Reviews ### 1. Outstanding Support and Reliability for Digital Business **Rating:** 5.0/5.0 stars **Reviewed by:** Thanasis G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2025 **What do you like best about ScalaHosting?** What I appreciate most is that I receive genuinely helpful and knowledgeable support from real people at any time of day, regardless of the date. This gives me confidence in relying on ScalaHosting to manage several aspects of my daily digital business operations, even as my needs grow, all while feeling secure. Additionally, I believe they provide the best value for money in the market for the mid-level VPS server I use, along with the features they include. Adjusting my server capacity, whether upgrading or downgrading, is also made very straightforward. **What do you dislike about ScalaHosting?** I have no complaints. So far, they have delivered on what they promised! **What problems is ScalaHosting solving and how is that benefiting you?** First and foremost, I benefit from a stable and reliable environment that allows my various SaaS PHP applications to operate smoothly and serve both my clients and their customers effectively. The managed hosting I use truly simplifies my responsibilities as a server administrator, making the job feel like a “'walk in the park“. **Official Response from Gabriella R:** > Hi Thanasis, Thank you so much for sharing your experience. I’m really glad to hear that our support team has been able to provide consistent, practical help whenever you’ve needed it. It’s exactly the kind of reliability we at ScalaHosting aim to offer. It’s wonderful that the flexibility of adjusting your VPS and the included features make managing your SaaS applications easier. Knowing that we can help simplify your server management and give you confidence in your daily operations means a lot to us. We truly appreciate your kind words and trust in ScalaHosting as your hosting partner. Warm regards, Gabriella ### 2. Scaling AI-Driven E-commerce: Why ScalaHosting is the Ultimate Engine for n8n **Rating:** 5.0/5.0 stars **Reviewed by:** Hector L. | administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about ScalaHosting?** I provide premium web development services for stores and corporate pages, all powered by ScalaHosting’s Managed Cloud VPS. Beyond traditional hosting, I use n8n to integrate AI chatbots into e-commerce sites, improving conversion rates and support. ScalaHosting’s AI-driven security (SShield) ensures that my clients' data remains protected while their businesses scale. **What do you dislike about ScalaHosting?** While I highly recommend ScalaHosting for AI and automation, it is important to note that their native server locations are somewhat limited compared to giants like AWS, and renewal prices can be higher than the initial offer. However, for managed VPS performance and SPanel efficiency, these trade-offs are usually worth it. **What problems is ScalaHosting solving and how is that benefiting you?** I specialize in developing high-performance digital solutions for my clients, including corporate websites and complex e-commerce stores. To power these projects, I rely on ScalaHosting’s Managed Cloud VPS, which effectively solves the problem of technical complexity and server maintenance. By using their managed service, I don't have to spend hours on OS-level updates, security patches, or firewall configurations. This allows me to focus entirely on building AI-driven workflows and automation via n8n, such as intelligent e-commerce chatbots that handle 24/7 customer support and personalized recommendations. ScalaHosting provides the stable, secure, and maintenance-free infrastructure I need to deploy advanced AI tools without worrying about server crashes, ultimately delivering a faster and more reliable experience for my clients. **Official Response from Gabriella R:** > Hi Hector, Thank you for taking the time to share your positive experience with ScalaHosting! It’s great to hear that our Managed Cloud VPS has been a reliable solution for your clients’ websites and that it’s helped support your web development projects. Knowing that our platform contributes to your success and reputation as a developer truly means a lot. I understand how frustrating spam emails can be, and I appreciate your patience while working with our support team to fine-tune your email security settings. We’re always looking for ways to improve, so your feedback is invaluable. If there’s ever anything else we can do to enhance your experience, don’t hesitate to reach out—we’re here to help! Warm regards, Gabriella ### 3. Top-Notch Support That Resolves Issues Fast **Rating:** 4.5/5.0 stars **Reviewed by:** Scott K. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** Their support is top notch. Every time we've had an issue they've been super quick to get it resolved. No attitude, just good people getting things done quickly Yes it is worth the price **What do you dislike about ScalaHosting?** Nothing, they're great. I have no complaints what so ever **What problems is ScalaHosting solving and how is that benefiting you?** They host our website and doing it perfectly! **Official Response from Gabriella R:** > Hi Scott, It’s wonderful to hear that ScalaHosting has been a trusted part of your online presence. Thank you for taking the time to share your experience and for highlighting the support you’ve received from our team. I’m glad that our specialists have been able to step in whenever you’ve needed assistance and help keep your website running smoothly. Providing a helpful and respectful experience is something we value greatly, and your feedback shows us that we are on the right path. Thank you again for your confidence in ScalaHosting and for recognizing the work our team puts in every day. We truly appreciate having you as a customer and look forward to supporting you in the years ahead. Warm regards, Gabriella ### 4. Fast Servers and Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Deyan G. | Owner and Founder at TORO RANK Ltd., Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about ScalaHosting?** Very fast servers, even on the shared plan, and great support. Pricing is also very competitive, and the UI is intuitive. **What do you dislike about ScalaHosting?** The occasional downtime, but it's still above 99% **What problems is ScalaHosting solving and how is that benefiting you?** Giving an online home to my businesses. I'm hosting my own sites and some of my clients' websites on ScalaHosting. **Official Response from Gabriella R:** > Hi Deyan, Thank you so much for sharing your thoughts with us. I’m truly glad to hear that our shared servers have been meeting your expectations and that our support team has been there for you whenever needed. It means a lot to know that we’re able to provide a dependable environment for your business online. We’re grateful to be part of your work and are committed to offering the consistency and assistance you rely on. Thank you for being part of the ScalaHosting community! Warm regards, Gabriella ### 5. Solid Uptime, Reliable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** Overall, my websites have had solid uptime. I rarely run into problems, and when something does come up, the support team responds quickly and is very helpful. **What do you dislike about ScalaHosting?** Sometimes the cases can get a bit too technical, but the support team is always willing to help as much as they can. **What problems is ScalaHosting solving and how is that benefiting you?** With our previous hosting provider, we ran into performance issues, including slow-loading websites and trouble getting in touch with support. After switching to ScalaHosting, those problems were resolved, and for us the extra cost has been worth it. **Official Response from Gabriella R:** > Hi, Thank you for sharing your experience with ScalaHosting. I’m pleased to hear that your websites have been running smoothly and that our support team has been there to assist whenever you’ve needed guidance. I also appreciate your feedback about handling more complex technical situations. Our goal is to make sure customers feel supported, regardless of the complexity of the issue, and we’re always happy to help explain and resolve any challenges along the way. It’s great to know that moving to ScalaHosting helped address the difficulties you experienced with your previous provider. Thank you for trusting us with your websites, and we look forward to continuing to support your online projects in the future. Warm regards, Gabriella ### 6. Exceptional Support and Features Make Reselling Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | President/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about ScalaHosting?** They have the best support team of any company I have worked with in IT. I have had horrible experiences with most web hosting companies I have dealt with. Not so with Scalahosting. I was hesitant with it being email only.. Figuring my request would end up in some queue somewhere and never taken care of.. Not so.. They respond nearly immediately, and is meaningful.. This was my primary reason for choosing them to start my web hosting reseller and design business.. Every interaction is professional, prompt, gets to the root problem. They have been tremendously patient with my many questions. And on top of that, their features are meaningful and truly what is needed.. It isn't easy starting a reseller business.. But they have made it as easy as it can be, all things considered. **What do you dislike about ScalaHosting?** Approaching a year, and I really haven't found anything to dislike. **What problems is ScalaHosting solving and how is that benefiting you?** It is the foundation of my business.. I wouldn't do this without solid technology and effective, timely, responsive support. **Official Response from Gabriella R:** > Hi Mark, Thank you very much for sharing such a thoughtful and detailed review. I truly appreciate you taking the time to describe your experience, especially knowing how critical dependable infrastructure and guidance are when launching a reseller and design business. It’s reassuring to hear that our communication model exceeded your expectations and that our team was able to respond quickly with clear, practical assistance rather than generic replies. I’m also glad to know that our platform and tools have supported you as you built the foundation of your business. Helping clients navigate new ventures, answering questions with care, and offering solutions that make day-to-day operations easier are priorities we take seriously. Your trust in us at such an important stage means a great deal. Thank you for choosing ScalaHosting and for allowing us to be part of your journey. We look forward to continuing to support your growth in the years ahead. Warm regards, Gabriella ### 7. Reliable Performance, Outstanding Support and Great Value **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine V. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about ScalaHosting?** The combination of reliable performance with excellent customer support. Also I find the price is more affordable then many competitors. The server runs smoothly and has noticeably improved site speed. Migration to a new server was straightforward, and my apps was integrated without much hassle. the support team have been really helpful with permissions and SSL certificate renewals, when auto renewal failed. . I really like the control panel, which is basically a stripped down cleaner version of Cpanel. It's easy to manage for frequent use, even without deep technical knowledge, which makes day‑to‑day management simple and efficient. **What do you dislike about ScalaHosting?** I can't fault much, but the Knowledge base is a bit lacking, as I like to try and fix things myself. Having said that its not really as the support team is excellent, but more tutorials would reduce reliance on them for routine tasks. **What problems is ScalaHosting solving and how is that benefiting you?** The cost is now lower than my previous providers, which means I now benefit from reliable performance and expert help without overspending. This combination of strong support and reduced expense has made hosting far more efficient and sustainable for my business **Official Response from Gabriella R:** > Hi Catherine, Thank you for sharing your experience and for outlining how ScalaHosting's platform fits into your daily workflow. I’m pleased to know that the transition to our environment went smoothly and that your applications were brought online without complications. It’s also encouraging to hear that our team could assist when manual intervention was needed with access settings and certificate renewals. I’m glad the control panel has made routine administration more manageable and that the overall setup supports your business needs without unnecessary complexity. Your feedback regarding our documentation is very valuable as well. We are continuously working on expanding and improving our knowledge base so customers who prefer a hands-on approach have clearer guidance available, covering not only the basics but also diving into the deeper parts of hosting. Here are some useful links: SPanel "How to" videos - https://www.youtube.com/@spanel-cloud-platform ScalaHosting "How to" videos - https://www.youtube.com/playlist?list=PL6VmvMegREf9U1wZdxcEa7L0QFJd_2X35 ScalaHosting knowledge base - https://www.scalahosting.com/kb/ We appreciate your trust in ScalaHosting and your thoughtful comments, and we're happy to know our services have helped you streamline costs while maintaining a dependable setup. Warm regards, Gabriella ### 8. Always-Up, Reliable VPS Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Heartwill T. | Technical Support Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about ScalaHosting?** My VPS is always up and running, never experience server or system issues. Very reliable hosting. **What do you dislike about ScalaHosting?** I can't think about anything at the moment. My experience has always been good. **What problems is ScalaHosting solving and how is that benefiting you?** Scala hosting provides a stable and reliable VPS hosting that can scale easily as the business grows **Official Response from Gabriella R:** > Hi Heartwill, Thank you for sharing your experience with ScalaHosting. I’m happy to hear that your VPS has been meeting your expectations and has provided the dependable environment your business needs. It’s also wonderful to know that the ability to scale as your business grows has been valuable to you. Thank you for choosing ScalaHosting and for placing your trust in us. We look forward to supporting your growth for many years to come. Warm regards, Gabriella ### 9. Amazing Customer Service with Fast, Helpful Support **Rating:** 4.0/5.0 stars **Reviewed by:** Stacey S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** The customer service is amazing! Before purchase, I had my questions answered in a timely manner. After purchase, problems were quickly addressed and fixed. I wanted something local and they fit the bill. **What do you dislike about ScalaHosting?** Pricing is significantly more than what I was paying previously. **What problems is ScalaHosting solving and how is that benefiting you?** They are fast and stable. Limited downtime since moving to Scala. Previous company was down several times per day sometimes. I am super happy with my websites being up reliably. I am not as technically skilled as some and this is easy to use. **Official Response from Gabriella R:** > Hi Stacey, Thank you for sharing your experience with ScalaHosting and for choosing us as your hosting provider. I truly appreciate you taking the time to highlight your journey with our team, from your initial questions before signing up to the support you received afterward. I’m glad to know that your websites have been performing well since moving to ScalaHosting and that our services have made managing your online presence easier. We understand that having a hosting partner you can rely on is important, especially when technical tasks are not your main area of expertise. I also appreciate your feedback regarding pricing. We always aim to provide a strong balance between the resources, infrastructure, and assistance our customers receive. Thank you again for your trust, and I look forward to continuing to support your websites in the future. Warm regards, Gabriella ### 10. About Time someone came up with a decent price point and support for a VPS System **Rating:** 5.0/5.0 stars **Reviewed by:** Gene W. | Administrator / Webmaster, Recreational Facilities and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about ScalaHosting?** I am brand new to the company. Both prior to and right after purchase of their services, they have been very responsive and helpful. I asked a lot of questions prior to purchase as I have several websites I needed to move. They were patient and answered all the questions and follow on questions. Provided me with the links I needed and never let me sit there hanging for 10 mins waiting for an answer. They seem to know their product very well. All 4 techs I have dealt with have had the same baseline knowledge of their product services. Even asking obsure questions did not take long to get an answer. Once I purchased the product their support and demeanor never got worse. If anything it got better. The opening prices are great but even better their regular pricing is better than Dreamhost who I am leaving for Scalahosting. The interface is fairly straight forward once you figure out the different interfaces. **What do you dislike about ScalaHosting?** I was not prepared to pay $16.95 per domain to transfer the domains to Scalahosting. I have 7 domains I am transferring and will now have to wait to transfer a couple domains due to this price. I understand that it also extends the domain registration for 1 additional year however that information should be up front prior to purchase. I did not see it anywhere and I failed to ask about this. I kinda assumed that transferring in the domains would not cost. Gives the feel of nickel and dime tactics. But I have not run into anything like this feeling so I can deal with one time. **What problems is ScalaHosting solving and how is that benefiting you?** They have a better pricing point than Dreamhost especially when it comes to the amount of resources per pricing point. Like the amount of RAM and the number of vcores. The hard drive space is similar but the price to increase the amount of hard drive space is much much less expensive than dreamhost. The Scalahosting cloud platform seems to be a better fit for me as I can increase individual parts of the resources needed without having to purchase the next up major product like at Dreamhost. **Official Response from Gabriella R:** > Hi Gene, Thank you for such a detailed and thoughtful review. I truly appreciate you sharing your first impressions with ScalaHosting, and I’m very glad to hear that your initial interactions with our team have been positive, both before and after joining us. Knowing that our colleagues were able to answer even very specific questions and guide you through the early stages means a lot to me, especially when you’re preparing multiple website moves. I also value your honest feedback regarding domain transfers. You are absolutely right that transparency is important. The transfer fee includes a one-year extension added by the registry, and ScalaHosting is a reseller of domain names; we are not a registrar. I understand how unexpected costs can be frustrating if that detail isn’t noticed upfront. Your comments are helpful and will be shared internally so we can continue improving how this information is presented. I’m happy to hear that our cloud platform and flexible resource scaling feel like a better match for your needs, and I hope your transition from your previous provider continues to go smoothly as you settle in. Thank you again for choosing ScalaHosting and for taking the time to leave such constructive feedback. Warm regards, Gabriella ### 11. Good Website Speed, but Early Node.js Manager Issues Took Time to Resolve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** Performace and the website speed is kinda good for shared websites Currently with renew prices, NO, If the prices is adjusted I will renew for sure with scala hosting again Currently with renew prices, NO, If the prices is adjusted I will renew for sure with scala hosting again Currently with renew prices, NO, If the prices is adjusted I will renew for sure with scala hosting again **What do you dislike about ScalaHosting?** I have faced alot of issues at the beginning of my subscription, the node js manager is not working correctly, I tried to contact support team alot, and it take like almost 2-3 months to get the issue solved from there side **What problems is ScalaHosting solving and how is that benefiting you?** Nothing new, but what I like most the website speed overall is good **Official Response from Gabriella R:** > Hi there, Thank you for sharing your honest feedback about your experience with ScalaHosting. I’m glad to hear that you have been satisfied with the website performance and speed of your hosting environment. I’m sorry to hear about the difficulties you experienced with the Node.js Manager and the time it took to reach a resolution. This is not the experience we want our customers to have, and I appreciate you bringing this to our attention. I’ll make sure your feedback is shared with the relevant teams so we can continue improving. In addition, if you are still experiencing any issues, please feel free to reach out directly to me at gabriella@scalahosting.com. Thank you for giving ScalaHosting the opportunity to support your websites, and we hope to provide an even better experience moving forward. Warm regards, Gabriella ### 12. Top-Tier Reliability, Effortless Management, and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dharmesh B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about ScalaHosting?** I have been using ScalaHosting’s services since 2016 as part of DRD Solution, and my experience has been consistently positive. What stands out most to me is how ScalaHosting combines reliability, simplicity, and attentive customer care within a single platform. From the outset, the platform’s ease of use is apparent. Managing websites, servers, and resources—even in complex scenarios—is straightforward. The dashboard, SPanel, and the overall user interface are designed to help me accomplish tasks quickly, without having to navigate confusing menus or spend excessive time searching for settings. I also appreciate how easy it is to get started. Migrating websites, launching VPS instances, configuring SSL certificates, and setting up backups are all smooth processes, free from unnecessary complications. Even more advanced operations, such as scaling resources or deploying business applications, are handled with clarity and efficiency. The most impressive aspect for me is ScalaHosting’s customer support. Whenever I need assistance, I receive prompt responses from knowledgeable experts who not only resolve issues but also take the time to explain solutions and guide me through the process. I use ScalaHosting daily for a variety of tasks, including performance monitoring, updates, email management, and deploying new applications. The platform’s reliability and efficiency are crucial for maintaining business continuity, and I have found everything to work consistently well. Integration with third-party platforms, frameworks, and applications is also seamless. Whether I’m working with WordPress, PHP-based systems, or custom tools, connecting everything is straightforward and hassle-free. In summary, ScalaHosting offers an ideal combination of features, performance, and authentic customer support, making it a dependable choice for my business needs. **What do you dislike about ScalaHosting?** The pricing can feel slightly high compared to some other hosting providers. **What problems is ScalaHosting solving and how is that benefiting you?** Reducing the VPS service price would make it easier for users to adopt your hosting for smaller or starter projects. **Official Response from Gabriella R:** > Hi Dharmesh, Thank you very much for sharing your long-term experience and for trusting ScalaHosting since 2016. It truly means a lot to us to read feedback from partners who rely on our platform daily for their business operations. I’m glad to know that managing websites, servers, and resources has been clear and efficient for you, even when handling more advanced setups. I’m especially pleased that the onboarding process, migrations, SSL configuration, backups, and resource adjustments have been straightforward and have supported your workflows without unnecessary friction. Hearing that our support team has been able to assist you promptly while also taking the time to explain each step is something we genuinely appreciate, as this approach is central to how we work with our clients. Thank you as well for your honest note regarding pricing. I understand how cost considerations can be important, and your feedback is valuable as we continue reviewing our offerings and long-term plans. I’m grateful that ScalaHosting continues to support your daily operations and integrations, and we appreciate your continued confidence in us as a hosting partner. Warm regards, Gabriella ### 13. Fast, Reliable Hosting with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Fasil T. | Website manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about ScalaHosting?** I like that ScalaHosting’s Advanced Shared Hosting gives me fast, stable performance even though it’s shared hosting. My WordPress sites load quickly, uptime has been excellent, and their SPanel makes managing everything simple. The support team is the biggest highlight — they respond fast and actually fix issues instead of giving generic answers. Overall, it feels much more reliable than other shared hosting providers I’ve used. **What do you dislike about ScalaHosting?** There isn’t much to dislike, but if I had to point out something, it’s that the cPanel interface sometimes feels a bit slow during peak hours compared to the rest of the hosting environment. It still works fine, but certain sections take a moment to load. Apart from that occasional lag, my overall experience has been smooth. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting has solved two major problems for me: reliability and support. Before switching, my websites faced frequent downtime and performance drops on shared hosting. ScalaHosting’s environment gives me stable uptime and consistently fast loading speeds, which is important for my client websites. They also make day-to-day management much easier. Automated backups, easy SSL installation, email management, and smooth migrations remove a lot of manual work from my side. And whenever I run into an issue, their support team steps in quickly and resolves it, which saves me hours and helps me focus on my development work instead of server troubleshooting. Overall, ScalaHosting helps me maintain fast, stable websites for my clients while reducing the technical headaches I used to deal with. **Official Response from Gabriella R:** > Hi Fasil, Thank you for taking the time to share such a detailed review. I’m really pleased to hear that your WordPress projects are running consistently well on ScalaHosting's Advanced Shared Hosting and that day-to-day administration has been straightforward for you. Knowing that your client sites remain accessible and responsive is exactly what we aim to provide. I especially appreciate your kind words about our support team. Taking real ownership of an issue and seeing it through to a resolution is something we value, so it’s great to know this has made a difference in your workflow. Regarding the occasional delays you’ve noticed in the interface during busy periods, thank you for pointing that out. We’re continuously refining our systems to improve overall responsiveness, and feedback like yours helps guide those improvements. It’s wonderful to know that features such as backups, SSL management, email tools, and migrations have reduced the administrative load for you and allowed you to focus more on development rather than server tasks. We at ScalaHosting are happy to be a dependable part of your setup. Warm regards, Gabriella ### 14. The best web/server host by far with alot of features **Rating:** 5.0/5.0 stars **Reviewed by:** Lonnie-Ray G. | Owner Founder of FreedomAPI, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about ScalaHosting?** The Ease of Use of the Entry Cloud cause setting up a website is very easy even nodejs is easy to setup Thier customer support has always been very good and will be able to fix the problems on the hosting I use this for about 8 - 9 Sites and each one has done exactly what i needed **What do you dislike about ScalaHosting?** The only thing i dislike is when i add a new domain or add a subdomain it wont automatically setup the ssl after 24 hours and i have to contact customer support and they have to manually restart the server for that domain or subdomain it would be great if that was something the user could do without customer support **What problems is ScalaHosting solving and how is that benefiting you?** when i add a new domain or add a subdomain it wont automatically setup the ssl after 24 hours and i have to contact customer support and they have to manually restart the server for that domain or subdomain it would be great if that was something the user could do without customer support **Official Response from Gabriella R:** > Hi Lonnie-Ray, Thank you for taking the time to share your experience with ScalaHosting. I’m glad to hear that getting started with your projects, including Node.js setups, has been straightforward and that managing multiple websites on one platform has met your expectations. It’s also encouraging to know our team has been able to step in and resolve issues whenever assistance was needed. I appreciate you pointing out the situation with SSL activation for new domains and subdomains. Feedback like this helps us identify where automation and user-level controls can be improved, and I’ve made sure your comments are shared with our technical team for consideration. Thank you again for your trust and for running so many of your sites with ScalaHosting. We truly value your long-term partnership. Warm regards, Gabriella ### 15. Exceptional Performance, Intuitive Control, and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tom W. | Company Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about ScalaHosting?** I’ve been using ScalaHosting for my websites and applications, and it has been one of the best hosting decisions I’ve made. The performance of their managed VPS with NVMe SSD storage is consistently fast and stable, and my sites feel noticeably more responsive compared to previous providers. Uptime has been rock solid, which gives me confidence that my projects will stay online without unpleasant surprises.​ What really stands out is their custom SPanel control panel. It’s lightweight, intuitive, and gives me full control over domains, email, backups, and security without the extra licensing costs of cPanel. Features like SShield security, daily remote backups, and easy WordPress management make day‑to‑day administration simple, even for users who aren’t highly technical.​ ScalaHosting’s support team is the main reason I’m leaving this review. Their 24/7 support responds quickly, takes ownership of issues, and goes the extra mile to help with configuration or troubleshooting rather than just pointing to documentation. The combination of responsive support, flexible resource scaling (CPU, RAM, and storage), and fair pricing makes ScalaHosting an excellent long‑term solution for growing projects and businesses.​ Overall, ScalaHosting offers the perfect mix of performance, security, and human support. If you are looking for a reliable managed VPS or cloud hosting provider that you can grow with over time, ScalaHosting is very easy to recommend. **What do you dislike about ScalaHosting?** I haven't come across any issues that the support team can deal with and resolve 1st time. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting is solving three big problems for me: server management complexity, performance issues, and the rising cost of control panel licensing. Their fully managed VPS with SPanel takes care of server maintenance, security patching, and performance tuning, so I no longer have to worry about the technical side of running a VPS. This frees up a lot of time to focus on my actual projects instead of constantly babysitting the server **Official Response from Gabriella R:** > Hi Tom, Thank you for sharing such a detailed account of your experience. I’m very pleased to read that moving your websites and applications to ScalaHosting has brought you a greater sense of assurance and noticeably improved day-to-day operation. Knowing that your projects run smoothly and remain accessible is exactly what we aim to provide. I’m especially glad that SPanel has given you the level of control you need without adding unnecessary overhead, and that managing core elements like security, backups, and WordPress tasks feels straightforward. It’s also rewarding to hear that our team’s hands-on approach and willingness to stay involved until matters are resolved have made a real difference for you. Your comments about reducing the burden of server upkeep and allowing you to focus on growing your work truly resonate with us. That balance between capability and simplicity is something we at ScalaHosting continuously strive to refine. Warm regards, Gabriella ### 16. Reliable Hosting Service **Rating:** 5.0/5.0 stars **Reviewed by:** wassem m. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2023 **What do you like best about ScalaHosting?** I continue to be highly impressed by the stability of their managed VPS and the continuous speed optimizations they roll out. Their support remains incredibly fast, efficient, and technical—every time I need a quick server adjustment or have a question about performance, they handle it in minutes without any hassle. **What do you dislike about ScalaHosting?** While SPanel is an excellent and cost-effective alternative to cPanel, it still has a slight learning curve for advanced workflows. I would love to see more native, one-click integrations for third-party developer tools and slightly more granular control over automated backup destinations directly from the GUI. **What problems is ScalaHosting solving and how is that benefiting you?** maintain lot of users under couple of vps servers **Official Response from Gabriella R:** > Hello Wassem, I'm genuinely touched by your kind words and thrilled to hear about your exceptional experience with Scala Hosting! It's fantastic to know that our transparent pricing and commitment to customer satisfaction have resonated with you. We understand the importance of straightforwardness in hosting services, and we're glad you appreciate our approach. George T. and the support team are indeed valuable assets to us, and I'm delighted to hear that they've provided you with knowledgeable and efficient assistance. We take pride in going the extra mile to ensure our users like you feel supported and confident in their hosting journey. Your journey with us, from testing the waters with a low plan to seamlessly upgrading, reflects our commitment to making scalability and growth easy for our users. If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to support you, and your trust means the world to us. Warm regards, Gabriella ### 17. Great Hardware, Fast SSD Storage, and Helpful Technical Support **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel Angel G. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** Hardware, SSD storage and technical support always helpful. **What do you dislike about ScalaHosting?** Nothing, I have being working with them for almost 10 years. **What problems is ScalaHosting solving and how is that benefiting you?** SSD, and data center is in Dallas. I'm in México so is very fast. Also some patches are very technical and they take care of it. **Official Response from Gabriella R:** > Hi Miguel, Thank you for sharing your experience and for being a ScalaHosting customer for nearly 10 years. Your continued trust means a lot to us, and I truly appreciate you choosing us to support your online projects over the years. I’m happy to hear that our infrastructure and technical team have been able to meet your needs, especially with your websites being hosted closer to your location in Mexico. I also appreciate your kind words about our team’s assistance and the support we provide with more complex technical tasks. Thank you again for your loyalty and for taking the time to share your feedback. I look forward to continuing to support your hosting needs for many more years to come. Warm regards, Gabriella ### 18. Freedom for Business Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge A. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about ScalaHosting?** I have been using ScalaHosting services for 9 years and I love the attention offered by the support department. They always respond quickly and resolve any issues I have. I really like the server uptime, as well as the ease and speed with which I can scale resources like RAM, cores, and storage space. The support for WordPress is excellent. I also value the ability to customize access to sPanel utilities for my end clients. Additionally, the unlimited traffic is a great help, as there are no restrictions on bandwidth usage. **What do you dislike about ScalaHosting?** What doesn't convince me about ScalaHosting is that it doesn't allow the installation of website builders like site.pro or Kopage Builder, unlike cPanel, which does allow it. These site builders consume fewer resources than WordPress, and it would be excellent to be able to install them to offer more options to our end customers. **What problems is ScalaHosting solving and how is that benefiting you?** They provide me with customizable and high-performance Managed VPS solutions. This means that my business can grow with complete freedom without being limited by fixed resource restrictions. I can easily scale my CPU, RAM, and disk space as my traffic increases, avoiding costly and detrimental plan migrations. It offers essential security features, such as its exclusive SShield system and daily remote backups. This ensures exceptional uptime and strong protection against cyber threats, giving me the peace of mind that my data and my clients' data are secure and always available. **Official Response from Gabriella R:** > Hi Jorge, Thank you for taking the time to share your long-term experience with ScalaHosting. I truly appreciate your trust over the years and I’m glad to hear that our team has been a consistent point of support whenever you needed assistance. It’s great to know that the flexibility of resource adjustments and the way you can manage access for your own clients have been useful as your business evolves. I also value your honest feedback regarding website builders. While SPanel follows a different approach compared to other control panels, suggestions like yours are important to us. We actively collect feature requests and evaluate them as part of our ongoing development process, so your input will certainly be shared with our technical team. It’s encouraging to know that our Managed VPS environment, security layers, and backup systems help you grow without unnecessary limitations while keeping both your data and your clients’ information protected. We’re grateful to be part of your journey and look forward to supporting you in the years ahead. Warm regards, Gabriella ### 19. Exceptional Hosting and Support—A Reliable Choice for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Nestor Rafael A. | software architect, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2025 **What do you like best about ScalaHosting?** I have been using ScalaHosting (Hosting – Start plan) for more than eight years to manage my WordPress site and business email (creactivo.com.pe), and I can honestly say it has been a consistently positive experience. The control panel is user-friendly, my website loads quickly, and the service has remained stable—qualities that are essential for daily business operations. What truly sets ScalaHosting apart for me is their technical support. Whenever I’ve encountered issues—whether related to WordPress settings, plugin updates causing problems, or mistakes I made myself—the support team has always responded promptly with clear, helpful explanations. On several occasions, they even resolved the issues directly, which is invaluable when you’re short on time to troubleshoot. I also value the convenience of having both hosting and email integrated in one place. This seamless setup means I don’t have to deal with the hassle of connecting different services or managing complicated integrations. There is one particular experience that stands out: when cPanel changed its licensing model, resulting in a significant price increase, ScalaHosting didn’t simply pass the extra cost onto customers. Instead, they proactively reached out, explained the situation, and offered several migration options to help us avoid the price hike. They even offered assistance throughout the entire process. This level of communication and support really demonstrates how much they care about their customers. If I were to recommend ScalaHosting, I would say it’s an excellent choice for small businesses or startups seeking reliable service, minimal technical headaches, and reasonable pricing. **What do you dislike about ScalaHosting?** Honestly, after eight years of using the service, I have no significant complaints. The main point to remember is that, as with most hosting providers, the renewal rates are higher than the initial promotional offer. Still, considering the excellent support and reliable stability, I believe it remains worth the cost. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting addresses two key needs for my business. Firstly, it offers dependable hosting for my WordPress site (creactivo.com.pe), which is crucial for maintaining our online presence and acts as the main gateway for potential clients to learn about our services. Secondly, the built-in email management system makes it very straightforward to manage accounts for my team. I can easily create, update, or delete email accounts as necessary, all without the hassle of using separate providers or dealing with complex integrations. Having both hosting and email services unified in one platform simplifies everything, allowing me to concentrate on running my business instead of getting bogged down by technical details. **Official Response from Gabriella R:** > Hi Nestor, Thank you very much for taking the time to share such a detailed and thoughtful review. Reading about your long-term experience and how ScalaHosting's services have supported your business over the years is truly rewarding for me. I’m especially glad to know that the platform has remained easy to navigate, your site operates smoothly, and that having hosting and email under one roof has simplified your daily work. It means a great deal to hear that our technical team has been there for you during both routine adjustments and unexpected situations. Providing clear guidance and stepping in when time is limited is something we genuinely aim to do, so your feedback in this area is greatly appreciated. I’m also pleased that our approach during the control panel licensing changes stood out to you. We believe transparent communication and offering practical alternatives are essential, particularly when changes outside our control affect our clients. Knowing that this made a difference for you reinforces why we handle situations that way. Thank you again for your trust over the past eight years and for recommending ScalaHosting to other small businesses. It’s a privilege to support your work, and I look forward to many more years of collaboration. Warm regards, Gabriella ### 20. High performance hosting **Rating:** 5.0/5.0 stars **Reviewed by:** John L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about ScalaHosting?** Support technicians continue to be extremely helpful whenever an issue arises with my sites. Their responses are quick, relevant and highly effective at solving whatever issue I've queried. After years on their managed hosting services, I can say they are proactive in upgrading the performance and reliability of their servers and keep things running smooth. I have no reason to consider another hosting provider. ScalaHosting is the best I've found in 20 years. **What do you dislike about ScalaHosting?** Nothing further to report on desired improvements. **What problems is ScalaHosting solving and how is that benefiting you?** High performance scalable hosting for dynamic WordPress sites for a very affordable price and the proper support to help your application thrive. **Official Response from Gabriella R:** > Hello John, I appreciate you taking the time to share your experience with ScalaHosting! It's fantastic to hear that our New York data center provided the high performance you were looking for and that our premium VPS specs and SPanel option met your needs at an affordable price. We're committed to providing quick and helpful support, and I'm glad to know that your issues were resolved almost immediately. If you ever have more insights or questions, feel free to reach out. We're here to ensure your hosting experience continues to exceed expectations. Warm regards, Gabriella ### 21. Outstanding Support and Effortless Website Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2026 **What do you like best about ScalaHosting?** Their support team is very friendly, solves most of the issues within the first contact. Their replies are within very accepted time ranges, no delays. The team tries and insists to solve the issues even if it wasn't related to the services itself. The features we value the most are the ones that simplify day-to-day website management while keeping performance and security reliable, like: One-click installers, automatic SSL generation and assigning, and automated backups. Excited to test sPanel, as we think it would be very user-friendly yet still didn't have the chance to. **What do you dislike about ScalaHosting?** There are no specific issues we faced or disliked about ScalaHosting, yet lowering the plans' pricing would be helpful for most of the users. **What problems is ScalaHosting solving and how is that benefiting you?** With them downtime dropped significantly and our sites are online consistently with reduced load time. **Official Response from Gabriella R:** > Hello, Thank you for taking the time to share such a detailed perspective. I’m glad to hear that our team has been approachable and committed to resolving matters efficiently, even when the request goes beyond standard hosting assistance. That level of dedication is something we at ScalaHosting value greatly. It’s also nice to know that the tools designed to simplify everyday site administration have been useful for you, while still maintaining a dependable and protected environment. When you do decide to explore sPanel, I believe you’ll find it intuitive and practical, and our team will be happy to assist if any questions come up. I appreciate your honest thoughts regarding pricing as well. Feedback like this helps guide our ongoing efforts to balance cost with long-term value. Warm regards, Gabriella ### 22. Fast, Affordable, and Reliable WordPress Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Pawel T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about ScalaHosting?** I use ScalaHosting for my WordPress hosting, and I like that it's fast, cheap, and error-free. The server response is good worldwide, and the setup was very easy for me. It works perfectly with WordPress. I switched from a Polish service that was more expensive and slower, so ScalaHosting is a much better fit. **What do you dislike about ScalaHosting?** nothing to describe **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting helped me set up my server with ease. It's fast, affordable, and error-free, providing good server response worldwide. **Official Response from Gabriella R:** > Hi Pawel, Thank you for taking the time to share your experience with ScalaHosting. I’m glad to hear that moving your WordPress website to our platform has been a positive change and that the transition was straightforward. It’s wonderful to know that our hosting has been a better fit for your needs and that your website has been performing well since the move. Hearing that you found the platform easy to work with means a lot to us. Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your WordPress projects in the future. Warm regards, Gabriella ### 23. Fast Support, High-Quality Email Service at an Affordable Price **Rating:** 4.5/5.0 stars **Reviewed by:** Omer K. | Kurucu, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** Fast support High-quality email service Affordable pricing options **What do you dislike about ScalaHosting?** For the email service, I’d like to see larger plans available beyond the Medium plan (excluding Cloud VPS). **What problems is ScalaHosting solving and how is that benefiting you?** The ability to add multiple domains and allocate disk space is a major advantage **Official Response from Gabriella R:** > Hi Omer, Thank you for taking the time to share your feedback about ScalaHosting. I’m glad to hear that our hosting services have been a good fit for your needs and that the ability to manage multiple domains and allocate resources has been helpful for your projects. I also appreciate your suggestion regarding larger email hosting plans. Customer feedback like yours is valuable, and I’ll make sure your request is shared with our team as we continue improving our offerings. Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to continuing to support your online projects. Warm regards, Gabriella ### 24. Unmatched Security and Reliability with ScalaHosting **Rating:** 5.0/5.0 stars **Reviewed by:** Sherry G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about ScalaHosting?** The security. I have a website being hosted on a dedicated server that is political and there are thousands trying to hack into it on a regular basis. I used another hosting service for years, but could not rely on their people to respond in a timely manner to problems and eventually we were hacked. When I switched to ScalaHosting 4 years ago, all of those issues stopped immediately. I mean, they're still trying to hack, but always failing thanks in large part to ScalaHosting. **What do you dislike about ScalaHosting?** Nothing. At first I was a little concerned about using their customized SPanel, rather than the CPanel we were accustomed to, but the SPanel turned out to be very easy to work with. We have literally not had one problem with ScalaHosting since starting with them over 4 years ago. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting has a fantastic team of support workers that jump on your trouble tickets immediately and resolve them. They are very intelligent and polite. My admin is the one who deals with them, but she has been really happy with their response time. It benefits me because I don't need a headache with a server I'm paying good money to host on. I could get hosting cheaper elsewhere, but it would not be worth the trouble we've gone through with other service providers. **Official Response from Gabriella R:** > Hi Sherry, Thank you so much for sharing your experience - reading your words truly means a great deal. I’m really glad to know that moving to ScalaHosting brought the stability and protection you needed, especially given the nature of your website and the constant attempts to breach it. Knowing that you can focus on your work without worrying about repeated interruptions or delays is exactly the kind of peace of mind we want our clients to have. It’s also wonderful to hear that SPanel turned out to be straightforward for you after the initial hesitation. I completely understand how switching from a familiar interface can feel uncertain at first, so I’m happy it quickly proved to be smooth and reliable. Your appreciation for our support team genuinely warms my heart. They truly put care into every ticket, and hearing that your admin has had consistently good experiences with them is incredibly motivating for us. While lower prices can always be found somewhere else, I appreciate that you value dependable service and a team that treats your concerns seriously - that trust means everything. If you ever need anything at all, we're here and always happy to help. Warm regards, Gabriella ### 25. Reliable VPS for WordPress & Moodle **Rating:** 5.0/5.0 stars **Reviewed by:** Panagiotis K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about ScalaHosting?** I use two ScalaHosting VPS servers, one for WordPress (WooCommerce + main website) and one for a Moodle LMS. What I like most is that the VPS setup is straightforward even if you are not a sysadmin, and the performance is stable for both sites. Their support is fast and helpful whenever I have questions about configuration, and it’s easy to scale resources or add another server as my projects grow. **What do you dislike about ScalaHosting?** Overall I am very satisfied, but there are a couple of things that could be better. The main issue for me was with Softaculous when I wanted to install the latest Moodle 5.x. The updates for Moodle were delayed and the installation process was not very smooth in the beginning, so I had to spend extra time to make it work properly. Once everything was configured, the server runs fine, but the initial setup could definitely be easier and faster. Also, the entry-level backup option includes only one backup, so if you manage multiple projects you quickly need to pay for more. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting gives me an affordable and reliable way to run both my WordPress front-end site and my Moodle e-learning platform on separate VPS servers. This lets me isolate the two environments, control resources per server, and still manage everything in one place. For my students it means fast page loads and a stable learning experience, and for me it means I don’t have to spend all my time on server administration. **Official Response from Gabriella R:** > Hi Panagiotis, Thank you for sharing such a detailed overview of your experience! I’m thrilled to hear that your VPS servers for WordPress and Moodle have been running smoothly and that scaling resources has been easy as your projects grow. It’s also wonderful to know that our support team has been able to assist you promptly whenever needed. I appreciate your feedback regarding Softaculous and the initial Moodle setup, as well as the backup options. We’re always looking for ways to make these processes smoother, and your comments help us understand what matters most to our customers. Knowing that ScalaHosting helps provide a fast and stable experience for your students while keeping your management simple is exactly what we aim for. Please remember that you can always reach out if you’d like suggestions or tips for optimizing your VPS setup or backups. Warm regards, Gabriella ### 26. Still very pleased with Scala, after 16 months as a customer!! **Rating:** 5.0/5.0 stars **Reviewed by:** Tom K. | Website Client Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2025 **What do you like best about ScalaHosting?** Being a Joomla developer for 15 years who needs speed, security, and reliability, my experience with ScalaHosting has been consistently exceptional over the 16 months I have been a customer. Their uptime has proven to be fully reliable, keeping our websites running smoothly without unexpected interruptions. What stands out even more is their support team—always available, always helpful, and dependably responsive whenever assistance is needed. Whether it’s a quick question or a more complex issue, ScalaHosting’s support has been there on every occasion to provide a thorough answer, ensuring that everything for my hosting needs stays on track. Scala even helped us add Wordpress sites to our hosting stable even though we had little experience with it. Having had experience with both good and bad providers, moving to Scala was the best business decision we have ever made when it comes to web hosting. We can sleep at night knowing the combination of dependable performance and truly “always there” support has made them a hosting provider we trust and highly recommend. **What do you dislike about ScalaHosting?** My only wish is that they had servers in Canada that we could use. **What problems is ScalaHosting solving and how is that benefiting you?** Scala helped us add 2 Wordpress sites for customers who wanted to migrate their sites to our services. We had little experience with WP, but Scala helped make it happen. **Official Response from Gabriella R:** > Hi Tom, Thank you for your heartfelt review! It truly means a lot to know that ScalaHosting has earned your trust and plays a role in supporting your business. We understand how important reliability is, not just for you but for your clients as well, and I’m so glad we’ve been able to provide the dependable service you need. I’m also happy to hear that our migration team made the transition smooth and hassle-free for you. We know how stressful moving websites can be, so we always strive to make it as seamless as possible. If you ever need anything, we’re always here to help. Wishing you continued success with your business! Warm regards, Gabriella ### 27. Great Support and Zero Security Issues After Switching **Rating:** 4.0/5.0 stars **Reviewed by:** Premnath G. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about ScalaHosting?** What I like best about ScalaHosting is the combination of performance and support. Their SPanel is extremely fast, easy to manage, and doesn’t require any technical expertise. The best part is their customer support—responses are quick, knowledgeable, and they actually solve issues instead of giving generic replies. **What do you dislike about ScalaHosting?** While the overall performance is excellent, reducing the pricing would be great. I know they offer me the best price. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting solved two major problems for me: unreliable support and serious security vulnerabilities I faced with my previous hosting provider. Earlier, my website had multiple mirror copies created without my knowledge, and getting help was a nightmare. After moving to ScalaHosting, their SShield security and proactive monitoring have completely eliminated those issues. Their support team is fast, knowledgeable, and actually resolves problems instead of escalating them endlessly. This has given me peace of mind and a much more stable hosting environment. **Official Response from Gabriella R:** > Hi Premnath, Thank you for taking the time to share such a detailed account of your experience. I’m glad to hear that the balance between system efficiency and human assistance has made a meaningful difference for you, and that working with SPanel feels straightforward and accessible. I also appreciate your openness regarding pricing. We continuously review our plans to ensure they remain competitive while still allowing us to invest in infrastructure, security, and skilled specialists who can provide real solutions when challenges arise. It’s especially reassuring to know that the move away from your previous provider has brought clarity and confidence, particularly around safety and ongoing monitoring. Helping customers avoid recurring issues and feel comfortable with their online presence is exactly what we strive for. Thank you again for your trust and for sharing your journey with ScalaHosting. Warm regards, Gabriella ### 28. Outstanding Support and Seamless Experience for Newcomers **Rating:** 5.0/5.0 stars **Reviewed by:** Tony A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about ScalaHosting?** As someone new to Managed Cloud platforms, I have only positive things to share about ScalaHosting. What stands out most for me is their exceptional support team, which truly sets them apart. Any issues I have encountered have been addressed promptly and efficiently. The support staff are always professional, courteous, and eager to help. They are also very patient with newcomers like myself, taking the time to explain things clearly if I don't immediately understand. Choosing ScalaHosting has been a great decision, and since joining, I have even upgraded my package to access additional resources. **What do you dislike about ScalaHosting?** I just wish the pricing for the various Managed Cloud services were a little more reasonable. **What problems is ScalaHosting solving and how is that benefiting you?** Gaining greater control over my clients' websites allows me to resolve issues extremely quickly. This efficiency frees up more of my time, enabling me to take on additional clients and focus on the creative process of bringing their websites to life. **Official Response from Gabriella R:** > Hi Tony, I’m so glad to hear that your experience with ScalaHosting has been a positive one, especially as you’re getting familiar with Managed Cloud platforms. It’s wonderful to know that our support team has been able to guide you patiently and clearly, and that they’ve helped make the transition smooth. Upgrading your package to access more resources is a great step, and I’m happy ScalaHosting has been able to support your growth. We understand the pricing expectation. Our plans' pricing aims to reflect the infrastructure we invest in, though your feedback will definitely be part of our ongoing reviews. If there’s ever anything more we can do to support you, please feel free to reach out. Warm regards, Gabriella ### 29. Reliable and Supportive Hosting—Scala Hosting Sets the Standard **Rating:** 5.0/5.0 stars **Reviewed by:** Lemooria B. | Founder & CEO | Telecom & Video Conferencing Soulotions , Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about ScalaHosting?** I have been a Scala Hosting user since 2019, managing the hosting needs for my organisation, Adidravidar Confederation of Trade and Industrial Vision (ACTIV) in Chennai. After six years of continuous service, I can confidently say that Scala Hosting is among the most reliable and professional hosting providers I have encountered. Scala Hosting truly excels in Ease of Use. The interface is intuitive, straightforward, and well-organised, making it accessible even for those without technical expertise. The process of setting up websites, emails, backups, and security tools has always been smooth, reflecting the platform’s impressive Ease of Implementation. Throughout the years, my website has experienced several hacking attempts. On each occasion, Scala Hosting’s Customer Support team provided exceptional help. Their prompt responses, technical know-how, and supportive attitude ensured that my site was quickly restored. This level of support is a key reason I remain loyal to their service. Given the nature of our organisation’s work, we rely on Scala Hosting frequently, and it has consistently delivered fast, stable, and secure performance with no downtime. The platform’s wide range of features—including automated backups, SShield security, scalable resources, and a user-friendly control panel—adds significant value. Another benefit is the Ease of Integration with various tools and platforms. Whether I need to connect external applications, email services, or third-party plugins, integration is always seamless. In summary, Scala Hosting provides me with complete peace of mind. Its reliability, comprehensive features, and outstanding support make it an ideal hosting partner. I highly recommend Scala Hosting to anyone in need of secure, easy-to-use, and dependable web hosting. **What do you dislike about ScalaHosting?** I do not have any major complaints, but there are a few areas where enhancements would be beneficial. The documentation for certain advanced settings could be more detailed, and support response times may occasionally slow down during peak hours. A more modern and intuitive interface would also be an improvement. Additionally, the service can feel slightly costly at times, and offering more frequent annual upgrade promotions would add greater value. Overall, these are minor suggestions rather than significant concerns. **What problems is ScalaHosting solving and how is that benefiting you?** Scala Hosting delivers reliable performance, robust security, and outstanding customer support. The intuitive CPanel, high-speed servers, straightforward integration, and flexible resources simplify the hosting process. With a wealth of features, seamless setup, and consistent uptime, it offers a strong and efficient hosting solution suitable for businesses of any size. **Official Response from Gabriella R:** > Hello, Thank you for taking the time to share such a detailed reflection on your long-term experience with ScalaHosting and for trusting us with the online presence of ACTIV over the years. Hearing that we have supported your organization consistently since 2019 truly means a great deal to us. I’m especially glad to know that our platform has allowed you to manage websites, email, security, and backups without unnecessary complexity. It’s reassuring to hear that, even during challenging situations like security incidents, our team was able to step in quickly and help you restore everything with confidence. Supporting our customers when it matters most is something we take very seriously. I also appreciate your thoughtful suggestions regarding documentation, interface improvements, response times during busy periods, and pricing flexibility. Feedback like this is invaluable, and I want you to know that we continuously review customer input as we refine our platform, expand our knowledge resources, and plan future enhancements. Thank you again for your loyalty, your recommendation, and for choosing ScalaHosting as your long-term hosting partner. We look forward to continuing to support your organization in the years ahead. Warm regards, Gabriella ### 30. Reliable Hosting, Great Support, and Excellent Value **Rating:** 4.5/5.0 stars **Reviewed by:** Desmond C. | Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about ScalaHosting?** What I like best about ScalaHosting comes down to three things. First, the uptime is excellent, with very little downtime, which keeps my site reliable. Second, the pricing is fair and gives good value for the features offered. Finally, their support team is quick, helpful, and always willing to solve issues without making you feel like just another ticket. **What do you dislike about ScalaHosting?** What I dislike most about ScalaHosting is the limited control over cPanel. For example, I can’t install antivirus software on my own to scan files, which feels restrictive. Every time I need a scan, I have to contact support and wait for them to handle it. While the team is responsive, the lack of independence is frustrating because I prefer having direct access to manage security tasks myself. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting is solving the problem of affordability without compromising on quality. I get plenty of storage space at a lower cost, which makes it excellent value for money. As a reseller, this benefit extends to my customers, who appreciate the reliable performance and fair pricing. The positive feedback I’ve received shows that the service not only supports my business but also helps me build stronger trust with clients. **Official Response from Gabriella R:** > Hi Desmond, Thank you for sharing such detailed feedback. I’m glad to hear that ScalaHosting has provided reliable uptime and fair pricing, and that our support team has been able to assist you efficiently whenever needed. Knowing that you feel supported and not just like another ticket is exactly what we aim for. I understand your desire for more control over cPanel, especially when it comes to managing the security tasks you mentioned. While our support team handles some tasks to ensure server stability and protection, I realize it can feel limiting when you’d like to manage them directly. However, your feedback is certainly valuable, and it helps us consider ways to improve flexibility for users who prefer more hands-on control. It’s wonderful to hear that our service helps you not only run your own business efficiently but also build trust with your clients. That’s exactly the kind of impact we hope to achieve for everyone who chooses ScalaHosting. Warm regards, Gabriella ### 31. Blazing Fast VPS with Feature-Rich Free Panel **Rating:** 4.5/5.0 stars **Reviewed by:** Serhii S. | Freelance Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about ScalaHosting?** I recently migrated a website from GoDaddy to a ScalaHosting VPS, and the performance jump has been immediately noticeable. I was looking for raw speed, and so far, the loading times are excellent. I originally considered installing aaPanel to keep things lightweight, but I decided to give Scala's SPanel a try since it came free with the VPS. I’m glad I did - it strikes a perfect balance. It’s light on resources like aaPanel, but it comes pre-configured with everything I actually need (backups, security, and a WordPress manager) without me having to tinker with the server via command line. The migration process was smooth, and having a managed panel that doesn't cost extra (like cPanel does now) saved me both money and setup time. If you are stuck on a slow shared host like GoDaddy, this is a solid upgrade. **What do you dislike about ScalaHosting?** The price is a bit higher compared to the unmanaged VPS services I've used before. However, it is much cheaper than a managed plan from GoDaddy, especially when you factor in their renewal costs. I find the price fair for the level of managed performance I receive. **What problems is ScalaHosting solving and how is that benefiting you?** I needed to prioritize speed over price, which was necessary for the smooth functioning of my heavy WordPress website. Performance on the previous host was the main bottleneck. I have achieved what I wanted, as the loading speeds and stability have improved exactly as expected. **Official Response from Gabriella R:** > Hi Serhii, It’s wonderful to hear that your move to ScalaHosting has given you the speed boost you were hoping for. I’m so glad that SPanel turned out to be the right balance-lightweight, practical, and equipped with the tools you need without the extra cost or complexity. Knowing that the migration was smooth and saved you time is truly rewarding to hear. I also appreciate you sharing your perspective on pricing. While managed environments can sit higher than unmanaged options, it means a lot that you see the value in the reliability and performance ScalaHosting provides, especially compared to what you were experiencing before. Your trust and feedback genuinely mean a lot to us. Warm regards, Gabriella ### 32. Premium LiteSpeed Hosting and Stellar Support at a Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammed E. | Ceo, Program Development, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about ScalaHosting?** I appreciate that ScalaHosting offers premium LiteSpeed servers at an excellent cost compared to other providers, while keeping SPanel pricing stable—unlike cPanel, which keeps increasing prices every year without delivering real new features. I also value the fast, reliable support and the 99%+ uptime I consistently get at a very fair price. **What do you dislike about ScalaHosting?** I’m not satisfied with the high renewal prices, which are significantly higher than the initial cost. It’s also inconvenient that there are no 24-month plans—you’re forced to choose either 12 or 36 months, which feels unusual and limiting. Support tickets can also be a bit complicated. Although the team is very fast, sometimes it feels like the focus is on closing the ticket quickly rather than diving deeply into the issue. Tickets often get passed between multiple support agents, and I end up repeating the same steps several times until the problem is fully resolved. Another concern is that support sometimes asks for login credentials to important platforms directly inside the ticket. There doesn’t seem to be a secure credential-sharing method, which makes me uncomfortable knowing that sensitive passwords may be visible to multiple agents and stored in their system. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting helped me solve several important challenges: - Avoiding the rising cost of cPanel, which continues to increase every year. - Getting a fast, premium VPS at a very fair price compared to other providers. - Receiving genuinely managed support — the team even logged into a third-party platform to fix a complex issue, proving they truly understand what “managed service” means. - They actually listen to customer feedback. They’ve implemented new features based on our suggestions, which shows they genuinely care about improving their service. **Official Response from Gabriella R:** > Hi Muhammed, Thank you again for taking the time to share such a detailed and thoughtful review. It means a lot to hear that ScalaHosting’s performance, LiteSpeed servers, and the stability of SPanel continue to make a real difference for you. I’m especially glad to know that our team has been able to step in and assist with more advanced situations when needed - that’s exactly the level of support we aim to provide. I also appreciate you highlighting the areas where things could feel smoother. Your comments about renewal pricing, plan durations, and ticket flow are genuinely helpful, and feedback like yours plays an important role in how we shape future improvements. Regarding your concern about sharing credentials through tickets, I want to reassure you that this process is entirely safe. We only use the provided access details for the specific task you’ve asked us to resolve - nothing more. Once the issue is handled, those credentials are no longer accessed, and many customers choose to update them afterward for peace of mind. While we’re confident in the security of our current process, we are also exploring more streamlined ways for customers to share sensitive information, thanks to feedback like yours. I’m grateful that you continue to see value in the service, and we're always here if you need anything or have more suggestions to share. Warm regards, Gabriella ### 33. Exceptional Support and Security for Non-Tech Users **Rating:** 4.0/5.0 stars **Reviewed by:** Jim M. | Webmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about ScalaHosting?** Having a VPS makes us as non-technical people over 60 feel much safer in that we have an exclusive IP address and are less likely to be classed as spammers or otherwise untrustworthy because of the actions of others sharing our IP address. As non-technical people we opted for managed hosting and have found Scala's support to be absolutely brilliant. Even the most stupid questions are answered politely and quickly, 24/7. Scala's Spanel control panel makes all tasks easy to use and to implement. **What do you dislike about ScalaHosting?** There is nothing about our hosting package to dislike, apart perhaps for the price. Although this is reasonable for the features included and the level of service, it is a big hit on our limited budget as a charity. **What problems is ScalaHosting solving and how is that benefiting you?** Our hosting package ives us a secure platform for our basic website and corporate email and the support means that our very limited knowledge is not a handicap. SPanel helps me enormously with routine maintenance such as adding users and email forwarding. **Official Response from Gabriella R:** > Hi Jim, Thank you so much for sharing your experience - it truly means a lot. I’m really glad to hear that your VPS has helped you feel more at ease online. Having your own dedicated IP can definitely offer extra peace of mind, especially when reliability and reputation matter. It’s wonderful to know that our managed hosting has been helpful for you as non-technical users. Our support team always strives to be patient, clear, and available whenever needed, and your kind words are greatly appreciated. I’m also pleased that SPanel has made your day-to-day tasks easier to handle - that’s exactly what we designed it for. I understand your concern about the cost, especially as a charity. While we do our best to keep pricing fair for the level of service and management included, I truly appreciate your honesty, and I’ve made note of your feedback. If there’s ever anything we can do to make things smoother for you or to better support your mission, please don't hesitate to reach out. Warm regards, Gabriella ### 34. Best Hosting Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Yogendra A. | PLA Net India - Complete Software Solution Provider, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about ScalaHosting?** "I’ve been using Scala Hosting's reseller plans for over a decade now, and it’s been an incredibly reliable and smooth experience. Their white-label hosting, fast SSD-powered servers, and easy-to-use SPanel control panel have made managing my clients' websites a breeze. Over the years, uptime has been exceptional, and their support team is always quick, professional, and knowledgeable whenever I need assistance. Scala Hosting has truly helped me grow my business by providing a solid, scalable hosting solution. I wouldn’t trust anyone else with my client hosting needs!" **What do you dislike about ScalaHosting?** I’ve been very satisfied with Scala Hosting overall, and there isn’t much to dislike. The service has been reliable, their support is excellent, and the performance has been top-notch for my needs. While there are always minor details that could be tweaked here and there, I truly haven’t encountered any significant drawbacks during my time using their reseller hosting. It’s been a solid and dependable solution for my business. **What problems is ScalaHosting solving and how is that benefiting you?** Support: Their 24/7 customer support has been a game-changer. When issues arise, I can rely on their expert team to resolve them quickly, giving me more time to focus on growing my business rather than dealing with technical problems. **Official Response from Gabriella R:** > Hi Yogendra, Thank you so much for your kind words and for being with ScalaHosting for over a decade—what an incredible journey! It means a great deal to us to know that we’ve been able to support your growth and provide a foundation you can count on for your clients’ hosting needs. I’m especially happy to hear that our white-label reseller plans and SPanel have made managing your business more straightforward. That’s exactly what we aim for—tools and services that stay out of your way so you can focus on what really matters. It’s also wonderful to hear that our support team has been a dependable resource whenever needed. I truly appreciate your balanced feedback. While we know there’s always room to polish and refine, your continued satisfaction and trust are the best compliments we could receive. Thank you again for your loyalty and for taking the time to share your experience. Warm regards, Gabriella ### 35. Outstanding Customer Support You Can Rely On **Rating:** 5.0/5.0 stars **Reviewed by:** Bonita R. | Webdesigner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about ScalaHosting?** Customer support is most important to me, the support agents at ScalaHosting have always been easy to get hold of, polite and have solved every problem I have had when I have lacked knowledge. I have always rated and thanked them each time for getting out of situations over my head. I have had tried other compananies and I have had VPS hosting and needed a lot of help to run the server securely and afficiently. ScarlaHosting has been the only one I could rely on to be there for me when I needed them. Thanks again ScalaHosting **What do you dislike about ScalaHosting?** I didn't like the control panel they used to have but they have changed that now and all is good. **What problems is ScalaHosting solving and how is that benefiting you?** When I had vps I lacked knowledge of security aspects and general running of whm **Official Response from Gabriella R:** > Hi Bonita, Thank you very much for sharing your experience. We truly appreciate you highlighting how important it is to have access to a team that is approachable and ready to step in when things become complex. Knowing that our specialists were able to guide you through unfamiliar situations and provide clear direction means a great deal to us at ScalaHosting. I’m also glad to hear that the updates to our control panel have made a positive difference for you. We continually refine our platform based on feedback like yours, with the goal of making server management more intuitive and less overwhelming. It’s reassuring to know that our assistance helped you navigate the challenges of VPS administration and security, especially when those responsibilities can feel daunting. Thank you for trusting ScalaHosting and for taking the time to acknowledge the efforts of our team. Warm regards, Gabriella ### 36. A Trusted Hosting Partner since 2022 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ScalaHosting?** Excellent Customer support, Reliable servers, and an easy to use hosting platform. **What do you dislike about ScalaHosting?** I haven’t experienced any major issues. The only area for improvement would be adding more tutorials and documentation for advanced server management. Overall, I’m very satisfied with the service. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting has helped me maintain a stable hosting environment while adapting to my changing business needs. Their support team is responsive and has always been flexible with my server requirements. **Official Response from Gabriella R:** > Hi there, Thank you for taking the time to share your experience with ScalaHosting. I’m happy to hear that our team has been able to support your business needs and that our platform has provided the foundation you need to manage your hosting environment. I also appreciate your suggestion about adding more tutorials and documentation for advanced server management. We are constantly working towards adding more and more documentation and articles to you blog and knowledge base. Here are some useful links: SPanel "How to" videos - https://www.youtube.com/@spanel-cloud-platform ScalaHosting "How to" videos - https://www.youtube.com/playlist?list=PL6VmvMegREf9U1wZdxcEa7L0QFJd_2X35 ScalaHosting knowledge base - https://www.scalahosting.com/kb/ Thank you again for your trust in ScalaHosting. We truly value having you as a customer and look forward to supporting your growing needs in the future. Warm regards, Gabriella ### 37. Professional Support and Helpful Website Information **Rating:** 5.0/5.0 stars **Reviewed by:** Bujar G. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** website published information and support **What do you dislike about ScalaHosting?** for me everything is ok, they are very profesional **What problems is ScalaHosting solving and how is that benefiting you?** every time i have a problem they solve it immediately also they provide you support how to make it **Official Response from Gabriella R:** > Hi Bujar, Thank you for taking the time to share your feedback. I am delighted to hear that both the information available on our website and the assistance from our team have been valuable to you. It is especially rewarding to know that whenever you need help, our team is there not only to resolve the issue but also to guide you through the process. Thank you for your trust and for choosing ScalaHosting. Warm regards, Gabriella ### 38. Powerful Server and Attentive Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Iván E. C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about ScalaHosting?** Very powerfull server and great attention from the personal. **What do you dislike about ScalaHosting?** I would like a faster server but it's too much pricy for the improvement. **What problems is ScalaHosting solving and how is that benefiting you?** Everything, migrating website, informing problems, great service. **Official Response from Gabriella R:** > Hi Iván, Thank you for taking the time to share your experience with ScalaHosting. I’m glad to hear that our team has been able to assist you with your website migration and keep you informed whenever attention was needed. I also appreciate your feedback regarding server upgrade costs. We understand that finding the right balance between performance and budget is important, and comments like yours help us continue evaluating our services. Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to continuing to support your websites. Warm regards, Gabriella ### 39. Excellent Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about ScalaHosting?** Scala offers the best tech support I've been able to find for a hosting provider. When I was vetting this provider, I asked several technical questions to suss out their engineering config for various types of hosting accounts. When level 1 tech support was unable to answer one of my questions, they immediately kicked me up to level 2 and I got my question answered on the spot. Typically, you have to wait days (and sometimes weeks) to get level 2 tech support from hosting providers. This impressed me. Scala has provided very "hands on" support as I was ramping up my systems IQ. Also, they don't overprovision their servers like GoDaddy and so website performance is much better, even on shared hosting accounts. **What do you dislike about ScalaHosting?** A few times during a tech support chat, I didn’t ask the right questions, which ended up with us solving the wrong problem. In other cases, they provided only a partial answer and I had to figure out the rest on my own. That said, most of the time they’re on point and get me where I need to go quickly and professionally. **What problems is ScalaHosting solving and how is that benefiting you?** Scala provides better technical support than any hosting provider I've ever worked with and that means I don't spin as many cycles debugging client website issues. They save me a huge amount of time. **Official Response from Gabriella R:** > Hi, Thank you for sharing such a detailed review of your experience with ScalaHosting. I’m truly pleased to hear that our technical support impressed you during your initial research and continues to meet your expectations. We strive to provide immediate and knowledgeable assistance, and it’s great to know that our escalation process and hands-on support have been helpful as you’ve built your systems expertise. I appreciate your feedback about website performance and the careful provisioning of our servers. It’s something we take pride in because we understand how crucial performance is for our clients, especially on shared hosting plans. I also want to acknowledge the challenges you’ve mentioned. While our goal is to make every interaction seamless, it’s clear we could improve in areas like cPanel troubleshooting and temporary URL solutions for WordPress migrations. Your input on these points is incredibly valuable, and I’ll make sure to share it with our team to help refine our processes and enhance the support we provide. Please don’t hesitate to reach out to me at gabriella@scalahosting.com. We can discuss the points you made and have them reviewed and resolved. Thank you for choosing ScalaHosting and for pointing out how we save you time with better technical support. We’re here to help and look forward to continuing to support you and your projects! Warm regards, Gabriella ### 40. Top-Tier Hosting with Fair Pricing and Speedy, Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lasonta B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ScalaHosting?** Switching over from GoDaddy really showed me the difference between top-tier web hosting and hosting that feels underwhelming. Super huge upgrade. I’m glad I decided to take my online presence more seriously, look closely at the finances I was putting into it, and finally do the research needed to make a change. Shoutout to Emit.Reviews for being the main influence that helped me make that decision. I’m genuinely very happy I made the switch. I’m still a new customer and learning my way around the services, but so far I’m really enjoying SPanel. I use it several times a week while actively building and configuring my WordPress site, logging in frequently to manage files, emails, and site settings. While there is a learning curve for beginners, the platform provides the essential tools needed to get a site live efficiently, and the support team helps bridge any gaps. SPanel offers a lot of control, which can feel overwhelming at first, but after a short adjustment period it becomes easy to navigate. ScalaHosting becomes fairly intuitive once you spend time with it, and it integrates well with WordPress, Astra, Elementor, and my domain registrar. The initial implementation and setup process was manageable even as a new user. Overall, it strikes a strong balance between flexibility and usability. The services feel fairly priced, the promotional discounts have been a nice bonus, and customer service has been speedy and excellent. It truly feels like the right place for my websites for the long haul. **What do you dislike about ScalaHosting?** This may be subject to change if I find a solution, and I’m still learning how to navigate everything, but I don’t like that turning on the Security Lock in SPanel basically disables my WordPress admin account and my website. I reached out to support about it, and they said it could be the theme, or that I’m making edits and the Security Lock feature can’t distinguish between legitimate changes and malicious activity. I’ve tried several themes and I’m currently using Astra, which seems to be the best and most compatible with ScalaHosting. I also make sure I’m completely done with edits before turning Security Lock on, but the issue still persists. At this stage, the only workaround I’ve found is disabling Security Lock permanently. I don’t like having to do that, because it makes my site feel less secure. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting solves the problem of unreliable, overpriced, and underwhelming hosting that doesn’t support serious, long-term growth. After switching from GoDaddy, I quickly realized how much better my website performs when the hosting is actually optimized for WordPress instead of constantly pushing upsells and add-ons. ScalaHosting has benefited me by giving me more control, better performance, and real transparency through SPanel, along with pricing that actually makes sense for someone trying to build a serious online presence. Customer support has also been responsive and helpful while I’m still learning, which made the transition far less stressful which is unlike my experience with GoDaddy, where I was sometimes paired with reps who felt either predatory or incompetent. Overall, ScalaHosting makes it feel possible to grow my site with confidence, without feeling locked into bloated, confusing services. **Official Response from Gabriella R:** > Hi Lasonta, Thank you for such a thoughtful and detailed review. I truly appreciate you taking the time to describe your experience and your journey in choosing ScalaHosting. Hearing how carefully you evaluated your options and how that process led you to us means a great deal to me. I’m glad to know that SPanel has been supporting you as you build and manage your WordPress site, especially while you’re still getting familiar with all the available features. It’s great to hear that you’ve been able to use it regularly for managing your site, emails, and configurations, and that our team has been there to support you along the way. I also want to thank you for openly sharing your concerns regarding the Security Lock feature. Your feedback is important, and I understand how frustrating it can feel when a security measure interferes with day-to-day site management. I will make sure your comments are shared with our technical team so they can continue improving how this feature behaves in real-world use cases, especially for WordPress users who actively make changes to their sites. Most of all, I’m grateful that you feel confident building your online presence with ScalaHosting and that the transition has been smoother than your previous experience. We’re happy to be part of your long-term plans and are always here if you need guidance as your project grows. Warm regards, Gabriella ### 41. Human, Helpful Customer Support and Reliable Core Features **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad H. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** Customer Support. They're humans and actually willing to help. **What do you dislike about ScalaHosting?** Their s-panel had some niche bugs like cloudflare integration etc. but main functions worked well. **What problems is ScalaHosting solving and how is that benefiting you?** Website hosting with good customer support. **Official Response from Gabriella R:** > Hi Muhammad, Thank you for sharing your feedback and for choosing ScalaHosting. It means a lot to know that our support team has made a positive impression and that you felt you were speaking with people who genuinely cared about helping. I also appreciate you pointing out the issues you encountered with the Cloudflare integration in sPanel. Feedback like yours is incredibly valuable, as it helps us continue refining the platform and improving the overall experience for our customers. We truly appreciate your trust in ScalaHosting and look forward to continuing to support your website whenever you need us. Warm regards, Gabriella ### 42. Fast Servers and Responsive Support, Perfect for IT Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Naing L. | IT Instructor / Business Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about ScalaHosting?** I appreciate ScalaHosting's very fast server and good customer service. Whenever I encounter an error issue with the domain or hosting email issues or have trouble configuring settings, their team helps me through this in a timely manner. **What do you dislike about ScalaHosting?** NONE SO FAR **What problems is ScalaHosting solving and how is that benefiting you?** I use ScalaHosting for emails, benefiting from fast servers and responsive, knowledgeable customer support, which helps resolve domain and hosting issues timely. **Official Response from Gabriella R:** > Hi Naing, Thank you for sharing your experience with ScalaHosting. I’m glad to hear that our team has been able to assist you with your domain, email, and hosting questions whenever you’ve needed help. It’s wonderful to know that our platform has been supporting your day-to-day needs and that you can count on us when configuration or technical issues arise. That’s exactly the kind of experience we aim to provide. Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to continuing to support your projects. Warm regards, Gabriella ### 43. Finally Found a Reliable Managed VPS with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed E. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about ScalaHosting?** After more than 11 years of using different hosting providers, I can honestly say ScalaHosting has been one of the best decisions I’ve made. I signed up for their Managed Cloud VPS in November, and the difference was noticeable almost immediately. First of all, the support quality is outstanding. Every time I contact them, I’m connected with a real, knowledgeable person who actually understands servers, performance, and real-world website issues. Responses are fast, clear, and genuinely helpful — not scripted or rushed. Coming from hosts where tickets could take hours or even days to get meaningful replies, this alone was a huge relief. Performance and stability have also been excellent. My websites load faster, server uptime has been rock solid, and everything just feels smoother and more reliable than with many of the providers I used before. The managed aspect of the VPS is a massive plus — they proactively handle server-side issues, security, and optimizations, which saves me a lot of time and stress. I also really appreciate how flexible and clean their system is. Scaling resources, making adjustments, and managing everything through their control panel feels simple and well thought out. Overall, ScalaHosting gives me the feeling that my infrastructure is finally “in good hands.” **What do you dislike about ScalaHosting?** So far, nothing significant. If I had to mention something minor, it’s just that their control panel layout took a short time to get used to since I was coming from a different environment. But honestly, within a few days it felt completely natural and is now one of the things I actually like. **What problems is ScalaHosting solving and how is that benefiting you?** Before ScalaHosting, I constantly dealt with slow performance, inconsistent uptime, poor support, and hosts that overpromised but underdelivered. After 11 years in this space, that gets very frustrating. ScalaHosting solved all of that for me. I now have a stable, fast, and secure managed Cloud VPS where my websites and applications run smoothly without constant troubleshooting. Their team takes care of the server management side, which frees me up to focus on my actual business instead of playing system administrator. The peace of mind alone is worth it. Knowing that competent people are monitoring and maintaining my server 24/7 is something I never truly had with previous providers. Compared to many hosts I’ve used over the years, ScalaHosting feels more professional, more transparent, and far more customer-focused. **Official Response from Gabriella R:** > Hi Mohamed, Thank you for sharing such a thoughtful and detailed account of your experience. I truly appreciate the trust you placed in us after so many years of working with other providers, and I’m very glad to hear that the transition to your Managed Cloud VPS with ScalaHosting brought noticeable improvements early on. It means a lot to know that our team’s approach has made your day-to-day work easier. Ensuring that our customers feel supported by capable professionals, rather than feeling left on their own, is something we at ScalaHosting care deeply about. I’m also pleased to hear that the managed environment has helped reduce the operational burden and allowed you to focus more on your business goals. Creating a setup where performance, continuity, and server care are handled proactively is exactly what we strive for, and your feedback confirms we are on the right path. Thank you again for taking the time to outline your journey and for allowing ScalaHosting to be part of it. If you ever need guidance or have ideas on how we can further improve your experience, we are always here. Warm regards, Gabriella ### 44. Great uptime **Rating:** 5.0/5.0 stars **Reviewed by:** Tom h. | Musician, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about ScalaHosting?** Uptime is second to none and support is quick and knowledgable. **What do you dislike about ScalaHosting?** They provide all i need from a hosting company. **What problems is ScalaHosting solving and how is that benefiting you?** I tried out many so called top hosting companies and they had a lot of downtime. I don't have any with this company **Official Response from Gabriella R:** > Hello Tom, Thank you for sharing your experience with ScalaHosting. I'm thrilled to hear that our services have met your expectations, providing you with uninterrupted hosting. It's truly rewarding to know that we've been able to cater to your needs seamlessly. Your satisfaction is our priority, and we appreciate your trust in ScalaHosting. If you ever have further feedback or questions, feel free to reach out. We're here to support you. Warm regards, Gabriella ### 45. Permanent Connectivity and Exceptional Human Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about ScalaHosting?** I really like the human support from ScalaHosting, as it makes me feel close to the company. I also value the permanent connectivity and the immediate support they provide. Additionally, I find that the initial setup was very easy, which is a plus. **What do you dislike about ScalaHosting?** Everything is fine with this hosting service **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting provides me with permanent connectivity and immediate support. **Official Response from Gabriella R:** > Hi, Thank you for taking the time to share your experience with ScalaHosting. I’m delighted to hear that our team has made you feel supported and that you've enjoyed working with real people whenever you’ve needed assistance. It’s also great to know that getting started was straightforward and that our services have given you the confidence to stay focused on your projects without worrying about your hosting. Thank you for choosing ScalaHosting. We truly appreciate your trust and look forward to being here whenever you need us. Warm regards, Gabriella ### 46. Reliable Hosting and Responsive Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmie B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about ScalaHosting?** They're always quick to respond to support requests, usually within minutes. **What do you dislike about ScalaHosting?** Had one email service interruption from a server configuration problem, but they resolved it within 30min of reporting it. **What problems is ScalaHosting solving and how is that benefiting you?** I get the resources I need without hassle. My upgrade requests are typically handled in less than an hour. **Official Response from Gabriella R:** > Hello Jimmie, delighted to hear that our tech support has been responsive and effective in addressing any concerns you've encountered. Providing hassle-free solutions and swift handling of upgrade requests are core aspects of our commitment to customer satisfaction. We appreciate your loyalty over the years, and we look forward to continuing to meet and exceed your hosting needs. If there's ever anything specific you'd like assistance with or if you have further feedback, please don't hesitate to reach out. Thank you for your trust in our services! Warm regards, Gabriella ### 47. Amazing Customer Service with Lightning-Fast Ticket Replies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ScalaHosting?** The AMAZING customer service. Every time I've submitted a ticket, I've gotten a reply within minutes! There was none. We were a startup so everything was a first for us. **What do you dislike about ScalaHosting?** The cost is the only negative thing, but it's fair, and hasn't gone up in a couple of years. **What problems is ScalaHosting solving and how is that benefiting you?** The rock-solid reliability of the servers helps me sleep better at night! **Official Response from Gabriella R:** > Hi there, Thank you for taking the time to share your experience with ScalaHosting. I’m especially happy to hear that our support team has been able to assist you quickly whenever you reached out, as we understand how important timely guidance is, especially for growing businesses. Starting a new venture often comes with many new challenges, and I’m glad we could be there to provide assistance and help you move forward with confidence. I also appreciate your honest feedback regarding pricing and your understanding of the value our services provide. Thank you again for choosing ScalaHosting and for trusting us to host your business. We look forward to continuing to support your growth and being here whenever you need us. Warm regards, Gabriella ### 48. Amazing Service and Outstanding 24/7 Support from Scalahosting **Rating:** 5.0/5.0 stars **Reviewed by:** Theunis V. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2026 **What do you like best about ScalaHosting?** I have been using Scalahosting for more than one year and they are certainly the best hosting company I have ever used. Their service is amazing and their 24 hours support is outstanding. They got me out of trouble more than once and in no time. **What do you dislike about ScalaHosting?** I have no problems using them for a long while. **What problems is ScalaHosting solving and how is that benefiting you?** I wanted a cheap, easy-to-use web host without a lot of complications or hassles. That's exactly what I found with Scalahosting and have had no problems with downtime or service **Official Response from Gabriella R:** > Hi Theunis, Thank you for taking the time to share your experience and for being with ScalaHosting for over a year. It means a great deal to us that, after trying different providers, you’ve found our platform to be the right fit for your needs. We’re especially pleased to hear that our team has been able to assist you whenever challenges have come up. Being available around the clock and providing timely help is something we take very seriously, so it’s wonderful to know this has supported you more than once. It’s also encouraging to hear that you’ve been able to run your website without interruptions and without unnecessary complications. Creating a dependable and straightforward hosting environment is exactly what we aim for. Thank you again for your trust in ScalaHosting. Warm regards, Gabriella ### 49. Consistent, Stable VPS Performance with Scalahosting **Rating:** 5.0/5.0 stars **Reviewed by:** Fridolin W. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2026 **What do you like best about ScalaHosting?** I’ve been using Scalahosting's VPS for a few projects and the network speed has been very consistent. It handles traffic well and the dedicated setup gives me the stability I was looking for without interruptions. **What do you dislike about ScalaHosting?** I have faced no issues while having a deal with Scalahosting company. **What problems is ScalaHosting solving and how is that benefiting you?** Their performance has been stable with reliable uptime. It’s a dependable option if you need a VPS that just works without frequent issues. **Official Response from Gabriella R:** > Hi Fridolin, Thank you for taking the time to share your experience with ScalaHosting. We’re pleased to hear that our VPS solutions have been supporting your projects effectively and that the environment has handled your traffic demands without disruption. It’s especially encouraging to know that the consistency and stability you were looking for have been delivered. Our goal is to provide a dependable foundation that allows our customers to focus on their work without unnecessary concerns. We truly appreciate your trust in ScalaHosting and are glad to be part of your projects. Warm regards, Gabriella ### 50. Outstanding Support, Pricing, and Seamless Migration with Scala Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about ScalaHosting?** I've been running servers since the early 90s, and for many years I used two of the most well-known providers in the industry. I switched to SCALA almost a year ago, and their specialized Technical Support team handled the migration of my complex setup—over 100 domains, subdomains, and addons—flawlessly. At my request, they also guided me step by step as I converted several "addon" domains back into standalone domains using Scala's SPanel. Their free SPanel offers an experience very similar to CPanel and WHMS, which means I no longer have to deal with the frequent price hikes associated with those platforms. For me, Scala Hosting stands out for its pricing, reliability, the SPanel option, and especially its outstanding technical support. Choosing Scala Hosting has been an excellent decision. **What do you dislike about ScalaHosting?** I am only able to have one IP address per server, whereas I was accustomed to a distinct IP for every major domain. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting's free SPanel saved me money early on and I believe will continue to save money over many properties. **Official Response from Gabriella R:** > Hi, Thank you for taking the time to share such a thorough overview of your experience with us. Hearing feedback from someone with decades of hands-on server administration truly means a great deal. I’m pleased to know that our Technical Support team was able to manage the migration of your large and complex environment smoothly and to guide you through reorganizing your domains within SPanel. Making that transition clear and manageable is something we take very seriously. Thanks for bringing up the matter about the IP addresses. The availability of IPv4 addresses is affected by a global shortage, which causes industry-wide limitations and is, unfortunately, beyond our direct control. We continuously monitor the situation and explore alternatives where possible to ensure our clients can operate efficiently despite these constraints. For the time being, the decision to provide a single IPv4 address per Cloud server is our way of not contributing to and worsening the said shortage. It’s wonderful to hear that SPanel has helped you reduce ongoing costs while still providing a familiar and capable management experience. We truly appreciate your trust in ScalaHosting and are honored to support your infrastructure moving forward. Warm regards, Gabriella ## ScalaHosting Discussions - [ScalaHosting: How smooth was your migration and support experience?](https://www.g2.com/discussions/scalahosting-how-smooth-was-your-migration-and-support-experience) - 1 upvote - [View ScalaHosting pricing details and edition comparison](https://www.g2.com/products/scalahosting/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+05%3A27%3A11+-0500&secure%5Bsession_id%5D=d53e0d3d-b2ea-42a1-b18f-dbb30f3c0122&secure%5Btoken%5D=d9a09c9f1e8d2e6dea76ad02c94d743486c855f3a7c6229c1a404b111ccf4f4a&format=llm_user) ## ScalaHosting Integrations - [Apache HTTP Server Project](https://www.g2.com/products/apache-http-server-project/reviews) - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - [CyberPanel](https://www.g2.com/products/cyberpanel/reviews) - [Elementor](https://www.g2.com/products/elementor/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [FrontAccounting](https://www.g2.com/products/frontaccounting/reviews) - [Joomla](https://www.g2.com/products/joomla/reviews) - [MariaDB](https://www.g2.com/products/mariadb/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Moodle](https://www.g2.com/products/moodle/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Opshield](https://www.g2.com/products/opshield/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Remote Desktop Services](https://www.g2.com/products/remote-desktop-services/reviews) - [Smartlead](https://www.g2.com/products/smartlead/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Thunderbird](https://www.g2.com/products/thunderbird/reviews) - [Virtualmin](https://www.g2.com/products/virtualmin/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WHMCS](https://www.g2.com/products/whmcs/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews) - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## ScalaHosting Features **Support** - Technical Support - Multiple Website Hosting - Bandwidth Support - Knowledge Base Support **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Free Resources** - Free Website Builder - Free Domain Name - Free Migration **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Convenience and automation - Domain Registrar** - Bulk domain management - Domain parking - Auto-renewal **Free Resources** - Email - Domain - SSL Certificates **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration - Domain auction and backordering ## Top ScalaHosting Alternatives - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (807 reviews) - [UltaHost](https://www.g2.com/products/ultahost/reviews) - 4.9/5.0 (437 reviews) - [Cloudways](https://www.g2.com/products/cloudways/reviews) - 4.7/5.0 (1,117 reviews)