The security. I have a website being hosted on a dedicated server that is political and there are thousands trying to hack into it on a regular basis. I used another hosting service for years, but could not rely on their people to respond in a timely manner to problems and eventually we were hacked. When I switched to ScalaHosting 4 years ago, all of those issues stopped immediately. I mean, they're still trying to hack, but always failing thanks in large part to ScalaHosting. Review collected by and hosted on G2.com.

Nothing. At first I was a little concerned about using their customized SPanel, rather than the CPanel we were accustomed to, but the SPanel turned out to be very easy to work with. We have literally not had one problem with ScalaHosting since starting with them over 4 years ago. Review collected by and hosted on G2.com.

I use two ScalaHosting VPS servers, one for WordPress (WooCommerce + main website) and one for a Moodle LMS. What I like most is that the VPS setup is straightforward even if you are not a sysadmin, and the performance is stable for both sites. Their support is fast and helpful whenever I have questions about configuration, and it’s easy to scale resources or add another server as my projects grow. Review collected by and hosted on G2.com.

Overall I am very satisfied, but there are a couple of things that could be better. The main issue for me was with Softaculous when I wanted to install the latest Moodle 5.x. The updates for Moodle were delayed and the installation process was not very smooth in the beginning, so I had to spend extra time to make it work properly. Once everything was configured, the server runs fine, but the initial setup could definitely be easier and faster. Also, the entry-level backup option includes only one backup, so if you manage multiple projects you quickly need to pay for more. Review collected by and hosted on G2.com.

Being a Joomla developer for 15 years who needs speed, security, and reliability, my experience with ScalaHosting has been consistently exceptional over the 16 months I have been a customer. Their uptime has proven to be fully reliable, keeping our websites running smoothly without unexpected interruptions.

What stands out even more is their support team—always available, always helpful, and dependably responsive whenever assistance is needed. Whether it’s a quick question or a more complex issue, ScalaHosting’s support has been there on every occasion to provide a thorough answer, ensuring that everything for my hosting needs stays on track.

Scala even helped us add Wordpress sites to our hosting stable even though we had little experience with it.

Having had experience with both good and bad providers, moving to Scala was the best business decision we have ever made when it comes to web hosting. We can sleep at night knowing the combination of dependable performance and truly “always there” support has made them a hosting provider we trust and highly recommend. Review collected by and hosted on G2.com.

My only wish is that they had servers in Canada that we could use. Review collected by and hosted on G2.com.

As someone new to Managed Cloud platforms, I have only positive things to share about ScalaHosting. What stands out most for me is their exceptional support team, which truly sets them apart. Any issues I have encountered have been addressed promptly and efficiently. The support staff are always professional, courteous, and eager to help. They are also very patient with newcomers like myself, taking the time to explain things clearly if I don't immediately understand. Choosing ScalaHosting has been a great decision, and since joining, I have even upgraded my package to access additional resources. Review collected by and hosted on G2.com.

I just wish the pricing for the various Managed Cloud services were a little more reasonable. Review collected by and hosted on G2.com.

What I like best about ScalaHosting comes down to three things. First, the uptime is excellent, with very little downtime, which keeps my site reliable. Second, the pricing is fair and gives good value for the features offered. Finally, their support team is quick, helpful, and always willing to solve issues without making you feel like just another ticket. Review collected by and hosted on G2.com.

What I dislike most about ScalaHosting is the limited control over cPanel. For example, I can’t install antivirus software on my own to scan files, which feels restrictive. Every time I need a scan, I have to contact support and wait for them to handle it. While the team is responsive, the lack of independence is frustrating because I prefer having direct access to manage security tasks myself. Review collected by and hosted on G2.com.

I recently migrated a website from GoDaddy to a ScalaHosting VPS, and the performance jump has been immediately noticeable. I was looking for raw speed, and so far, the loading times are excellent.

I originally considered installing aaPanel to keep things lightweight, but I decided to give Scala's SPanel a try since it came free with the VPS. I’m glad I did - it strikes a perfect balance. It’s light on resources like aaPanel, but it comes pre-configured with everything I actually need (backups, security, and a WordPress manager) without me having to tinker with the server via command line.

The migration process was smooth, and having a managed panel that doesn't cost extra (like cPanel does now) saved me both money and setup time. If you are stuck on a slow shared host like GoDaddy, this is a solid upgrade. Review collected by and hosted on G2.com.

The price is a bit higher compared to the unmanaged VPS services I've used before. However, it is much cheaper than a managed plan from GoDaddy, especially when you factor in their renewal costs. I find the price fair for the level of managed performance I receive. Review collected by and hosted on G2.com.

I appreciate that ScalaHosting offers premium LiteSpeed servers at an excellent cost compared to other providers, while keeping SPanel pricing stable—unlike cPanel, which keeps increasing prices every year without delivering real new features.

I also value the fast, reliable support and the 99%+ uptime I consistently get at a very fair price. Review collected by and hosted on G2.com.

I’m not satisfied with the high renewal prices, which are significantly higher than the initial cost. It’s also inconvenient that there are no 24-month plans—you’re forced to choose either 12 or 36 months, which feels unusual and limiting.

Support tickets can also be a bit complicated. Although the team is very fast, sometimes it feels like the focus is on closing the ticket quickly rather than diving deeply into the issue. Tickets often get passed between multiple support agents, and I end up repeating the same steps several times until the problem is fully resolved.

Another concern is that support sometimes asks for login credentials to important platforms directly inside the ticket. There doesn’t seem to be a secure credential-sharing method, which makes me uncomfortable knowing that sensitive passwords may be visible to multiple agents and stored in their system. Review collected by and hosted on G2.com.

Having a VPS makes us as non-technical people over 60 feel much safer in that we have an exclusive IP address and are less likely to be classed as spammers or otherwise untrustworthy because of the actions of others sharing our IP address. As non-technical people we opted for managed hosting and have found Scala's support to be absolutely brilliant. Even the most stupid questions are answered politely and quickly, 24/7. Scala's Spanel control panel makes all tasks easy to use and to implement. Review collected by and hosted on G2.com.

There is nothing about our hosting package to dislike, apart perhaps for the price. Although this is reasonable for the features included and the level of service, it is a big hit on our limited budget as a charity. Review collected by and hosted on G2.com.

"I’ve been using Scala Hosting's reseller plans for over a decade now, and it’s been an incredibly reliable and smooth experience. Their white-label hosting, fast SSD-powered servers, and easy-to-use SPanel control panel have made managing my clients' websites a breeze. Over the years, uptime has been exceptional, and their support team is always quick, professional, and knowledgeable whenever I need assistance. Scala Hosting has truly helped me grow my business by providing a solid, scalable hosting solution. I wouldn’t trust anyone else with my client hosting needs!" Review collected by and hosted on G2.com.

I’ve been very satisfied with Scala Hosting overall, and there isn’t much to dislike. The service has been reliable, their support is excellent, and the performance has been top-notch for my needs. While there are always minor details that could be tweaked here and there, I truly haven’t encountered any significant drawbacks during my time using their reseller hosting. It’s been a solid and dependable solution for my business. Review collected by and hosted on G2.com.

I find ScalaHosting incredibly reliable for managing my business email as it handles a large volume of emails smoothly. I particularly appreciate the quick support, which ensures that I can count on them to resolve any issues that arise efficiently. The initial setup process was easy, making the transition from my previous web host seamless. Overall, the combination of reliable performance, responsive support, and user-friendly setup makes ScalaHosting a valuable asset to my business, so much so that I highly recommend it to others. Review collected by and hosted on G2.com.

They're not the cheapest. I'm willing to pay for the support and reliability but wouldn't mind a lower price. Review collected by and hosted on G2.com.