ScalaHosting Reviews & Product Details

ScalaHosting, based in Dallas, brings over 17 years of experience in the web hosting industry. We offer a wide range of services - including Managed VPS, Shared, and Email hosting, as well as custom-built Managed Cloud Clusters tailored for large and enterprise businesses. Our core expertise lies in fully managed cloud VPS solutions, where we stand out the most. ScalaHosting is best known for developing SPanel, a powerful, full-featured alternative to cPanel/WHM. SPanel simplifies cloud VPS and website management, giving users greater control and flexibility. Our 24/7/365 “Ask Anything” expert support consistently earns 5-star ratings across all major consumer review platforms. In addition to our native data centers in Dallas, New York, Seattle, and the EU, we provide hosting in 32 additional global locations through our partnership with AWS. Every data center cluster is equipped with ultra-fast NVMe storage and the latest EPYC and Intel Xeon Gold processors, ensuring top-tier performance for websites and applications. Our eCommerce-ready Managed Cloud hosting plans come with a comprehensive feature set designed to enhance SEO and help websites rank on Google’s first page. ScalaHosting is also the exclusive VPS partner of OpenCart.com and Joomla.org and the only hosting provider endorsed by Joomla founder Brian Teeman.

Seller

ScalaHosting

Discussions

ScalaHosting Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Chris Rusev (CEO and co-founder of ScalaHosting)

Used by Wizeline and 2 others

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Stacey S.

Small-Business (50 or fewer emp.)

7/16/2026

"Amazing Customer Service with Fast, Helpful Support"

4/5

What do you like best about ScalaHosting?

The customer service is amazing! Before purchase, I had my questions answered in a timely manner. After purchase, problems were quickly addressed and fixed. I wanted something local and they fit the bill. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Pricing is significantly more than what I was paying previously. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Stacey,

Thank you for sharing your experience with ScalaHosting and for choosing us as your hosting provider. I truly appreciate you taking the time to highlight your journey with our team, from your initial questions before signing up to the support you received afterward.

I’m glad to know that your websites have been performing well since moving to ScalaHosting and that our services have made managing your online presence easier. We understand that having a hosting partner you can rely on is important, especially when technical tasks are not your main area of expertise.

I also appreciate your feedback regarding pricing. We always aim to provide a strong balance between the resources, infrastructure, and assistance our customers receive. Thank you again for your trust, and I look forward to continuing to support your websites in the future.

Warm regards,

Gabriella

Gene W.

Administrator / Webmaster

Recreational Facilities and Services

Small-Business (50 or fewer emp.)

12/24/2025

"About Time someone came up with a decent price point and support for a VPS System"

5/5

What do you like best about ScalaHosting?

I am brand new to the company. Both prior to and right after purchase of their services, they have been very responsive and helpful. I asked a lot of questions prior to purchase as I have several websites I needed to move. They were patient and answered all the questions and follow on questions. Provided me with the links I needed and never let me sit there hanging for 10 mins waiting for an answer. They seem to know their product very well. All 4 techs I have dealt with have had the same baseline knowledge of their product services. Even asking obsure questions did not take long to get an answer. Once I purchased the product their support and demeanor never got worse. If anything it got better. The opening prices are great but even better their regular pricing is better than Dreamhost who I am leaving for Scalahosting.

The interface is fairly straight forward once you figure out the different interfaces. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I was not prepared to pay $16.95 per domain to transfer the domains to Scalahosting. I have 7 domains I am transferring and will now have to wait to transfer a couple domains due to this price. I understand that it also extends the domain registration for 1 additional year however that information should be up front prior to purchase. I did not see it anywhere and I failed to ask about this. I kinda assumed that transferring in the domains would not cost. Gives the feel of nickel and dime tactics. But I have not run into anything like this feeling so I can deal with one time. Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

They have a better pricing point than Dreamhost especially when it comes to the amount of resources per pricing point. Like the amount of RAM and the number of vcores. The hard drive space is similar but the price to increase the amount of hard drive space is much much less expensive than dreamhost.

The Scalahosting cloud platform seems to be a better fit for me as I can increase individual parts of the resources needed without having to purchase the next up major product like at Dreamhost. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Gene,

Thank you for such a detailed and thoughtful review. I truly appreciate you sharing your first impressions with ScalaHosting, and I’m very glad to hear that your initial interactions with our team have been positive, both before and after joining us. Knowing that our colleagues were able to answer even very specific questions and guide you through the early stages means a lot to me, especially when you’re preparing multiple website moves.

I also value your honest feedback regarding domain transfers. You are absolutely right that transparency is important. The transfer fee includes a one-year extension added by the registry, and ScalaHosting is a reseller of domain names; we are not a registrar. I understand how unexpected costs can be frustrating if that detail isn’t noticed upfront. Your comments are helpful and will be shared internally so we can continue improving how this information is presented.

I’m happy to hear that our cloud platform and flexible resource scaling feel like a better match for your needs, and I hope your transition from your previous provider continues to go smoothly as you settle in.

Thank you again for choosing ScalaHosting and for taking the time to leave such constructive feedback.

Warm regards,

Gabriella

Verified User in Program Development

Small-Business (50 or fewer emp.)

7/17/2026

"Good Website Speed, but Early Node.js Manager Issues Took Time to Resolve"

3.5/5

What do you like best about ScalaHosting?

Performace and the website speed is kinda good for shared websites Currently with renew prices, NO, If the prices is adjusted I will renew for sure with scala hosting again Currently with renew prices, NO, If the prices is adjusted I will renew for sure with scala hosting again Currently with renew prices, NO, If the prices is adjusted I will renew for sure with scala hosting again Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I have faced alot of issues at the beginning of my subscription, the node js manager is not working correctly, I tried to contact support team alot, and it take like almost 2-3 months to get the issue solved from there side Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi there,

Thank you for sharing your honest feedback about your experience with ScalaHosting. I’m glad to hear that you have been satisfied with the website performance and speed of your hosting environment.

I’m sorry to hear about the difficulties you experienced with the Node.js Manager and the time it took to reach a resolution. This is not the experience we want our customers to have, and I appreciate you bringing this to our attention. I’ll make sure your feedback is shared with the relevant teams so we can continue improving. In addition, if you are still experiencing any issues, please feel free to reach out directly to me at gabriella@scalahosting.com.

Thank you for giving ScalaHosting the opportunity to support your websites, and we hope to provide an even better experience moving forward.

Warm regards,

Gabriella

Dharmesh B.

Founder

Small-Business (50 or fewer emp.)

12/2/2025

"Top-Tier Reliability, Effortless Management, and Excellent Support"

5/5

What do you like best about ScalaHosting?

I have been using ScalaHosting’s services since 2016 as part of DRD Solution, and my experience has been consistently positive. What stands out most to me is how ScalaHosting combines reliability, simplicity, and attentive customer care within a single platform. From the outset, the platform’s ease of use is apparent. Managing websites, servers, and resources—even in complex scenarios—is straightforward. The dashboard, SPanel, and the overall user interface are designed to help me accomplish tasks quickly, without having to navigate confusing menus or spend excessive time searching for settings.

I also appreciate how easy it is to get started. Migrating websites, launching VPS instances, configuring SSL certificates, and setting up backups are all smooth processes, free from unnecessary complications. Even more advanced operations, such as scaling resources or deploying business applications, are handled with clarity and efficiency.

The most impressive aspect for me is ScalaHosting’s customer support. Whenever I need assistance, I receive prompt responses from knowledgeable experts who not only resolve issues but also take the time to explain solutions and guide me through the process.

I use ScalaHosting daily for a variety of tasks, including performance monitoring, updates, email management, and deploying new applications. The platform’s reliability and efficiency are crucial for maintaining business continuity, and I have found everything to work consistently well.

Integration with third-party platforms, frameworks, and applications is also seamless. Whether I’m working with WordPress, PHP-based systems, or custom tools, connecting everything is straightforward and hassle-free.

In summary, ScalaHosting offers an ideal combination of features, performance, and authentic customer support, making it a dependable choice for my business needs. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

The pricing can feel slightly high compared to some other hosting providers. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Dharmesh,

Thank you very much for sharing your long-term experience and for trusting ScalaHosting since 2016. It truly means a lot to us to read feedback from partners who rely on our platform daily for their business operations. I’m glad to know that managing websites, servers, and resources has been clear and efficient for you, even when handling more advanced setups.

I’m especially pleased that the onboarding process, migrations, SSL configuration, backups, and resource adjustments have been straightforward and have supported your workflows without unnecessary friction. Hearing that our support team has been able to assist you promptly while also taking the time to explain each step is something we genuinely appreciate, as this approach is central to how we work with our clients.

Thank you as well for your honest note regarding pricing. I understand how cost considerations can be important, and your feedback is valuable as we continue reviewing our offerings and long-term plans.

I’m grateful that ScalaHosting continues to support your daily operations and integrations, and we appreciate your continued confidence in us as a hosting partner.

Warm regards,

Gabriella

Fasil T.

Website manager

Small-Business (50 or fewer emp.)

12/5/2025

"Fast, Reliable Hosting with Outstanding Support"

4.5/5

What do you like best about ScalaHosting?

I like that ScalaHosting’s Advanced Shared Hosting gives me fast, stable performance even though it’s shared hosting. My WordPress sites load quickly, uptime has been excellent, and their SPanel makes managing everything simple. The support team is the biggest highlight — they respond fast and actually fix issues instead of giving generic answers. Overall, it feels much more reliable than other shared hosting providers I’ve used. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

There isn’t much to dislike, but if I had to point out something, it’s that the cPanel interface sometimes feels a bit slow during peak hours compared to the rest of the hosting environment. It still works fine, but certain sections take a moment to load. Apart from that occasional lag, my overall experience has been smooth. Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

ScalaHosting has solved two major problems for me: reliability and support. Before switching, my websites faced frequent downtime and performance drops on shared hosting. ScalaHosting’s environment gives me stable uptime and consistently fast loading speeds, which is important for my client websites.

They also make day-to-day management much easier. Automated backups, easy SSL installation, email management, and smooth migrations remove a lot of manual work from my side. And whenever I run into an issue, their support team steps in quickly and resolves it, which saves me hours and helps me focus on my development work instead of server troubleshooting.

Overall, ScalaHosting helps me maintain fast, stable websites for my clients while reducing the technical headaches I used to deal with. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Fasil,

Thank you for taking the time to share such a detailed review. I’m really pleased to hear that your WordPress projects are running consistently well on ScalaHosting's Advanced Shared Hosting and that day-to-day administration has been straightforward for you. Knowing that your client sites remain accessible and responsive is exactly what we aim to provide.

I especially appreciate your kind words about our support team. Taking real ownership of an issue and seeing it through to a resolution is something we value, so it’s great to know this has made a difference in your workflow.

Regarding the occasional delays you’ve noticed in the interface during busy periods, thank you for pointing that out. We’re continuously refining our systems to improve overall responsiveness, and feedback like yours helps guide those improvements.

It’s wonderful to know that features such as backups, SSL management, email tools, and migrations have reduced the administrative load for you and allowed you to focus more on development rather than server tasks. We at ScalaHosting are happy to be a dependable part of your setup.

Warm regards,

Gabriella

Lonnie-Ray G.

Owner Founder of FreedomAPI

Small-Business (50 or fewer emp.)

12/17/2025

"The best web/server host by far with alot of features"

5/5

What do you like best about ScalaHosting?

The Ease of Use of the Entry Cloud cause setting up a website is very easy even nodejs is easy to setup

Thier customer support has always been very good and will be able to fix the problems on the hosting

I use this for about 8 - 9 Sites and each one has done exactly what i needed Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

The only thing i dislike is when i add a new domain or add a subdomain it wont automatically setup the ssl after 24 hours and i have to contact customer support and they have to manually restart the server for that domain or subdomain it would be great if that was something the user could do without customer support Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

when i add a new domain or add a subdomain it wont automatically setup the ssl after 24 hours and i have to contact customer support and they have to manually restart the server for that domain or subdomain it would be great if that was something the user could do without customer support Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Lonnie-Ray,

Thank you for taking the time to share your experience with ScalaHosting. I’m glad to hear that getting started with your projects, including Node.js setups, has been straightforward and that managing multiple websites on one platform has met your expectations. It’s also encouraging to know our team has been able to step in and resolve issues whenever assistance was needed.

I appreciate you pointing out the situation with SSL activation for new domains and subdomains. Feedback like this helps us identify where automation and user-level controls can be improved, and I’ve made sure your comments are shared with our technical team for consideration.

Thank you again for your trust and for running so many of your sites with ScalaHosting. We truly value your long-term partnership.

Warm regards,

Gabriella

Tom W.

Company Director

Small-Business (50 or fewer emp.)

12/16/2025

"Exceptional Performance, Intuitive Control, and Outstanding Support"

5/5

What do you like best about ScalaHosting?

I’ve been using ScalaHosting for my websites and applications, and it has been one of the best hosting decisions I’ve made. The performance of their managed VPS with NVMe SSD storage is consistently fast and stable, and my sites feel noticeably more responsive compared to previous providers. Uptime has been rock solid, which gives me confidence that my projects will stay online without unpleasant surprises.

What really stands out is their custom SPanel control panel. It’s lightweight, intuitive, and gives me full control over domains, email, backups, and security without the extra licensing costs of cPanel. Features like SShield security, daily remote backups, and easy WordPress management make day‑to‑day administration simple, even for users who aren’t highly technical.

ScalaHosting’s support team is the main reason I’m leaving this review. Their 24/7 support responds quickly, takes ownership of issues, and goes the extra mile to help with configuration or troubleshooting rather than just pointing to documentation. The combination of responsive support, flexible resource scaling (CPU, RAM, and storage), and fair pricing makes ScalaHosting an excellent long‑term solution for growing projects and businesses.

Overall, ScalaHosting offers the perfect mix of performance, security, and human support. If you are looking for a reliable managed VPS or cloud hosting provider that you can grow with over time, ScalaHosting is very easy to recommend. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I haven't come across any issues that the support team can deal with and resolve 1st time. Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

ScalaHosting is solving three big problems for me: server management complexity, performance issues, and the rising cost of control panel licensing. Their fully managed VPS with SPanel takes care of server maintenance, security patching, and performance tuning, so I no longer have to worry about the technical side of running a VPS. This frees up a lot of time to focus on my actual projects instead of constantly babysitting the server Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Tom,

Thank you for sharing such a detailed account of your experience. I’m very pleased to read that moving your websites and applications to ScalaHosting has brought you a greater sense of assurance and noticeably improved day-to-day operation. Knowing that your projects run smoothly and remain accessible is exactly what we aim to provide.

I’m especially glad that SPanel has given you the level of control you need without adding unnecessary overhead, and that managing core elements like security, backups, and WordPress tasks feels straightforward. It’s also rewarding to hear that our team’s hands-on approach and willingness to stay involved until matters are resolved have made a real difference for you.

Your comments about reducing the burden of server upkeep and allowing you to focus on growing your work truly resonate with us. That balance between capability and simplicity is something we at ScalaHosting continuously strive to refine.

Warm regards,

Gabriella

wassem m.

Web Developer

Small-Business (50 or fewer emp.)

12/9/2023

"Reliable Hosting Service"

5/5

What do you like best about ScalaHosting?

I continue to be highly impressed by the stability of their managed VPS and the continuous speed optimizations they roll out. Their support remains incredibly fast, efficient, and technical—every time I need a quick server adjustment or have a question about performance, they handle it in minutes without any hassle. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

While SPanel is an excellent and cost-effective alternative to cPanel, it still has a slight learning curve for advanced workflows. I would love to see more native, one-click integrations for third-party developer tools and slightly more granular control over automated backup destinations directly from the GUI. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hello Wassem,

I'm genuinely touched by your kind words and thrilled to hear about your exceptional experience with Scala Hosting!

It's fantastic to know that our transparent pricing and commitment to customer satisfaction have resonated with you. We understand the importance of straightforwardness in hosting services, and we're glad you appreciate our approach.

George T. and the support team are indeed valuable assets to us, and I'm delighted to hear that they've provided you with knowledgeable and efficient assistance. We take pride in going the extra mile to ensure our users like you feel supported and confident in their hosting journey.

Your journey with us, from testing the waters with a low plan to seamlessly upgrading, reflects our commitment to making scalability and growth easy for our users.

If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to support you, and your trust means the world to us.

Warm regards,

Gabriella

Miguel Angel G.

Director

Small-Business (50 or fewer emp.)

7/16/2026

"Great Hardware, Fast SSD Storage, and Helpful Technical Support"

4.5/5

What do you like best about ScalaHosting?

Hardware, SSD storage and technical support always helpful. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Nothing, I have being working with them for almost 10 years. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Miguel,

Thank you for sharing your experience and for being a ScalaHosting customer for nearly 10 years. Your continued trust means a lot to us, and I truly appreciate you choosing us to support your online projects over the years.

I’m happy to hear that our infrastructure and technical team have been able to meet your needs, especially with your websites being hosted closer to your location in Mexico. I also appreciate your kind words about our team’s assistance and the support we provide with more complex technical tasks.

Thank you again for your loyalty and for taking the time to share your feedback. I look forward to continuing to support your hosting needs for many more years to come.

Warm regards,

Gabriella

Jorge A.

ceo

Small-Business (50 or fewer emp.)

12/15/2025

"Freedom for Business Growth"

5/5

What do you like best about ScalaHosting?

I have been using ScalaHosting services for 9 years and I love the attention offered by the support department. They always respond quickly and resolve any issues I have. I really like the server uptime, as well as the ease and speed with which I can scale resources like RAM, cores, and storage space. The support for WordPress is excellent. I also value the ability to customize access to sPanel utilities for my end clients. Additionally, the unlimited traffic is a great help, as there are no restrictions on bandwidth usage. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

What doesn't convince me about ScalaHosting is that it doesn't allow the installation of website builders like site.pro or Kopage Builder, unlike cPanel, which does allow it. These site builders consume fewer resources than WordPress, and it would be excellent to be able to install them to offer more options to our end customers. Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

They provide me with customizable and high-performance Managed VPS solutions. This means that my business can grow with complete freedom without being limited by fixed resource restrictions. I can easily scale my CPU, RAM, and disk space as my traffic increases, avoiding costly and detrimental plan migrations.

It offers essential security features, such as its exclusive SShield system and daily remote backups. This ensures exceptional uptime and strong protection against cyber threats, giving me the peace of mind that my data and my clients' data are secure and always available. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Jorge,

Thank you for taking the time to share your long-term experience with ScalaHosting. I truly appreciate your trust over the years and I’m glad to hear that our team has been a consistent point of support whenever you needed assistance. It’s great to know that the flexibility of resource adjustments and the way you can manage access for your own clients have been useful as your business evolves.

I also value your honest feedback regarding website builders. While SPanel follows a different approach compared to other control panels, suggestions like yours are important to us. We actively collect feature requests and evaluate them as part of our ongoing development process, so your input will certainly be shared with our technical team.

It’s encouraging to know that our Managed VPS environment, security layers, and backup systems help you grow without unnecessary limitations while keeping both your data and your clients’ information protected. We’re grateful to be part of your journey and look forward to supporting you in the years ahead.

Warm regards,

Gabriella