SAP SuccessFactors HCM Reviews & Product Details

I like that most of the menu and dropdown options in SAP SuccessFactors are easy to locate and sort as needed. Companies can customize the layout, view, and locations of certain icons and subject headers. My employer has even created 'quick action' bubble selections that appear immediately upon login. I also find it easy to receive and update my goals and accomplishments in one convenient place. Review collected by and hosted on G2.com.

I think it would be more appealing if the single dropdown menu of HOME spread those options horizontally across the top of the page once logged in. Review collected by and hosted on G2.com.

I love the SAP SuccessFactors HCM system and the ease of navigating between the available options on it. It allows me to quickly verify the review of employee data, and its organization makes it easy to search for the information I need. I can easily find out the employee's hiring date and details such as their personal loans. Review collected by and hosted on G2.com.

I don't face any problem with it. Review collected by and hosted on G2.com.

I like Joule AI Copilot and Performance & Goals Agent which are integrated seamlessly. Its new AI features which are data-driven. It can help make good decisions when planning and also show good dashboards/good for analysis. Review collected by and hosted on G2.com.

User Interface complexity, there are so many features and if some features are not needed for all users then it can be simplified for them as the onboarding seems like a bit too much. Review collected by and hosted on G2.com.

SAP SuccessFactors is strong as an end-to-end HR suite. The biggest upside is how well its modules integrate around a single employee profile, which makes data consistent across Core HR, recruiting, onboarding, learning, and performance. It’s highly configurable, supports global HR processes, and handles complex enterprise requirements like compliance, role-based permissions, and workflows very well. Reporting and analytics are powerful when set up correctly, and SAP keeps improving the platform with regular releases and innovations. Review collected by and hosted on G2.com.

The platform has a steep learning curve, especially for configuration and integrations. Some areas of the UI still feel dated and less intuitive compared to newer HR tools. Customization often requires technical expertise or CPI integrations, which can increase implementation and maintenance effort. Reporting can feel complex for business users, and performance may occasionally be slow for large datasets. Licensing and overall cost can also be high for smaller organizations. Review collected by and hosted on G2.com.

New modules added are fantastic. It expands the current set of offerings. Latency has reduced. Performance evaluations are now better and intuitive and skill based. There's AI driven recruitment and onboarding option. Review collected by and hosted on G2.com.

Automation for recruitment platform can be enhanced. Application of AI can open new scenario. Third party tools integration can be improved. AI can be used to enhance the UI/UX driven by intuitive interface. Review collected by and hosted on G2.com.

I like that SAP SuccessFactors HCM is part of the SAP landscape, which makes it seamless for employees since everyone uses SAP. Review collected by and hosted on G2.com.

I think it would be better if the employee number was more visible. Review collected by and hosted on G2.com.

What I like best about SAP SuccessFactors is its comprehensive and modular design that covers the entire employee lifecycle—from recruitment and onboarding to performance management and learning. In addition to that, its strong integration with other SAP products (as usual as all SAP products) and third-party systems ensures seamless data flow and enhances overall HR processes. The continuous updates and cloud-based infrastructure also keep the system flexible and scalable for evolving business needs. Review collected by and hosted on G2.com.

What I dislike about SAP SuccessFactors is that modules can be complex to configure and require specialized knowledge, which can lead to longer implementation times. The reporting tools, while powerful, sometimes feel less intuitive and can have a steep learning curve for users who are not technical. Lastly, customer support can occasionally be slow to respond, especially when dealing with more complex or urgent issues. Additionally, the user interface is not as modern or visually appealing as many other current software solutions, making it feel less intuitive and user-friendly for some users. Review collected by and hosted on G2.com.

New SAP success factors has become more user friendly which helps to navigate better. Review collected by and hosted on G2.com.

Yes, look, feel and accessibility has increased. Speed has increased where it works seamlessly even at average internet speed. Review collected by and hosted on G2.com.

I think SAP SuccessFactors is really helpful for recruitment and as an employee platform. It saves manual effort in tracking employee data, attendance, and recruitment. I find their leave attendance marking and salary planning to be the best. The performance review module is also good. Review collected by and hosted on G2.com.

I find that compared to Workday, SAP SuccessFactors' visual experience feels a little low. Also, while I've become accustomed to it as a frequent user, first-time users might get confused. Review collected by and hosted on G2.com.

I like using successfactors since it helps me update all my information and see my data. I also like how I can view other individuals in my organization Review collected by and hosted on G2.com.

I don't like the factor authentication even though I know the value of it. I don't like how the courses don't send email reminders to remind us of the deadline Review collected by and hosted on G2.com.