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SAP SuccessFactors HCM Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

SAP SuccessFactors HCM Reviews (1,658)

View 4 Video Reviews
Reviews

SAP SuccessFactors HCM Reviews (1,658)

View 4 Video Reviews
4.1
1,658 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the centralized HR management capabilities of SAP SuccessFactors HCM, which streamline various HR processes and improve efficiency. The intuitive interface and ease of use allow employees to navigate tasks quickly, enhancing overall productivity. However, some users note that the platform can have a steep learning curve and complex navigation, particularly for new users.

Pros & Cons

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JC
John C.
Senior Consultant
Enterprise (> 1000 emp.)
"Go for Process Standards + friendly layout instead anticuate SAP HCM on premise."
4.5/5
What do you like best about SAP SuccessFactors HCM?

It a great step forward if you compare the classic SAP HCM backend system. The User friendly designed and the process data driven system makes easier to go for standardization instead of more customized solution that sometimes makes long term issues. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

In a way you lose the flexibility of SAP HCM on premise, you have not all the functionalities and modules, like TA, Payroll, OM, in the new system making not possible to translate all your use cases. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Improved Transparency but Faces Integration Challenges"
3.5/5
What do you like best about SAP SuccessFactors HCM?

I think SAP SuccessFactors HCM creates a level of transparency and simplifies processes compared to older HCM systems, which were tedious and not straightforward. What I like about SuccessFactors is that it makes things more tangible. I also like that it lets me create my own diary and milestones, and get reviews from people. It gives me the flexibility of getting constructive reviews from both higher-ups and lower, enabling me to decide my own career growth. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

I think sometimes importing documents is tricky, but this is more a restriction on how it's used. Also, the integration with learning tool is not the best. Review collected by and hosted on G2.com.

kirtan j.
KJ
kirtan j.
Senior Process Executive
Enterprise (> 1000 emp.)
"Intuitive and Informative App That Delivers Real Value"
4/5
What do you like best about SAP SuccessFactors HCM?

This application features a pleasant user interface and is easy to navigate. It offers informative content and proves to be very useful, especially with its ability to provide real-time insights that support decision making. Additionally, it effectively connects HR processes with business functions. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

So far, I haven't noticed any downsides with this application. Everything has been working well, and I have no complaints or dislikes at this point. However, I do think it could be made more user-friendly. Review collected by and hosted on G2.com.

SN
Satya N.
Enterprise (> 1000 emp.)
"Streamlined HR Processes with Seamless ADP Integration"
4.5/5
What do you like best about SAP SuccessFactors HCM?

I like how SAP SuccessFactors HCM has all people connect features in one place, making it convenient. The payroll integration with ADP is also something I appreciate because it's easy, reliable, and user-friendly. The initial setup was simple, which was a relief. I switched from an in-house system that was time-consuming, and this has been a major improvement for me. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

Org structure can be shown simple and can make it visible in one screen rather than drop-down Review collected by and hosted on G2.com.

SA
Shaik A.
Project Engineer
Enterprise (> 1000 emp.)
"Good Platform for Employee Management"
5/5
What do you like best about SAP SuccessFactors HCM?

The interface looks very clean and well-organized. It brings everything together in one place, including employee data, leave management, HR-related items, and learning links, among other things. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

It has so many options, which can be confusing at first. For beginners, it may take some time to get used to it and feel comfortable navigating everything. But overall, it’s a very good tool. Review collected by and hosted on G2.com.

Response from Kristin Mestre of SAP SuccessFactors HCM

Thank you for sharing your positive experience with SAP SuccessFactors. We understand that the abundance of options can be challenging for new users, and we are constantly working on improving the onboarding process to make it easier for everyone.

Vikram K.
VK
Vikram K.
Senior Manager
Internet
Enterprise (> 1000 emp.)
"Comprehensive HR Management but Needs UI Improvement"
4/5
What do you like best about SAP SuccessFactors HCM?

I find SAP SuccessFactors very valuable for HR-related activities since it provides a unified platform where I can track everything from hiring to separation for an employee. This integration allows me to track all my personal details in one place, which makes it easy and less complex. I can also raise requests, like leave requests, conveniently using this tool. Another feature I appreciate is the knowledge management, where I can track and complete all my courses within the tool. Having everything accessible in one place significantly saves time and avoids the hassle of using different tools for various HR activities. This consolidation benefits both HR personnel and employees. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

I think the UI could be better. It's also sluggish compared to some other similar tools, which hampers productivity. Review collected by and hosted on G2.com.

Response from Kristin Mestre of SAP SuccessFactors HCM

Thank you for sharing your positive experience with SAP SuccessFactors. We understand your concerns about the UI and performance, and we are continuously working to enhance the user experience. Your feedback is valuable to us in this process.

NT
NICHOLAS T.
Enterprise (> 1000 emp.)
"Streamlines HR but Complex Job Application Process"
3.5/5
What do you like best about SAP SuccessFactors HCM?

I like the user experience of SAP SuccessFactors HCM. It's very easy to see the entire organizational hierarchy by just clicking into a person, which makes things very visible. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

I find it challenging that when people want to apply for a job using the apply button, there are about 26 different data fields they need to fill in before they can send their CV to us. In a candidate-driven market, that's not a very easy-to-use workflow. Review collected by and hosted on G2.com.

Mohammed S.
MS
Mohammed S.
Account Executive
Small-Business (50 or fewer emp.)
"Centralized HR Processes with User-Friendly Interface"
4.5/5
What do you like best about SAP SuccessFactors HCM?

I love how SAP SuccessFactors is very user-friendly and makes all employee-related tasks well-organized and easy to access. The workflows for leave requests, approvals, and performance reviews are clear, ensuring employees always know the status. I also appreciate the effective notifications and reminders that help avoid missed deadlines, making HR processes more consistent and transparent. Additionally, it integrates well with payroll and finance systems, ensuring employee data and compensation information stay consistent. SAP SuccessFactors also integrates with email and calendar tools, which makes managing HR tasks smoother and more efficient for employees. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

Some pages and reports can be slow to load, especially when accessing detailed performance data. Certain features, like goal tracking and feedback forms, can be a bit confusing for first-time users. Also, it's sometimes difficult to view or download our salary slip. The initial setup was a bit challenging due to the need to migrate data from spreadsheets and align processes with the system’s structure. Review collected by and hosted on G2.com.

Pratik K.
PK
Pratik K.
Executive - Cargo Operations
Airlines/Aviation
Enterprise (> 1000 emp.)
"Understanding SAP SuccessFactors"
5/5
What do you like best about SAP SuccessFactors HCM?

SAP SuccessFactors, a tech suite with inbuilt features making work at ease for corporate, students, HR, payroll and overall engagement of employees with the organization. Apart it also helps students and employees in their Learning Management System (LMS), which improves their skill development, learning ability and corporate trainings. SAP SuccessFactors also plays an important role in content management and is widely used for streamlining process with ease of implementation. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

It comes with some dislike factors which might be cost consideration and system slowness with long browsing and page loading time. Need to make more user friendly as many clicks are required for simple tasks. It's costing and flexibility must be brought to consideration if reviewed. Review collected by and hosted on G2.com.

Fatima S.
FS
Fatima S.
Record to analyze
Enterprise (> 1000 emp.)
"Centralized HR Data, Needs Usability Improvements"
4.5/5
What do you like best about SAP SuccessFactors HCM?

I like having centralized, reliable employee and compensation data with SAP SuccessFactors that integrates well with finance and payroll processes. It makes reporting on headcount, labor costs, and budgets much easier and reduces manual reconciliations. The platform is valuable to me because it creates a single source of truth for accounting and finance, eliminating the need to pull information from multiple systems. I also appreciate its reliable and strong reporting features and good integrations. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors HCM?

Some areas of SAP SuccessFactors could be improved, particularly around usability and reporting flexibility. Certain workflows and screens feel complex and not always intuitive, which can make simple tasks take longer than expected, especially for non-HR users. The interface can feel complex, making it harder for accounting or finance users to quickly find the information they need. Reporting is also somewhat limited, and creating custom reports often requires extra configuration or exporting data to Excel. Improving navigation and offering more flexible, user-friendly reporting would make the system easier and more efficient to use. Review collected by and hosted on G2.com.

Questions about SAP SuccessFactors HCM? Ask real users or explore answers from the community

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[Deleted User]
G2
[Deleted User]
•
Last activity over 6 years ago

where did successfactors go wrong?

2 Upvotes
1
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GU
Guest User
•
Last activity about 2 months ago

What is SAP SuccessFactors Core HR and Payroll used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

21 months

Average Discount

14%

SAP SuccessFactors HCM Comparisons
SAP SuccessFactors HCM Features
Customization
Integration APIs
Internationalization
Career Page Configuration
Candidate Evaluations
Sourcing and Candidate Identification
Job Posting
Interview Scheduling