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At a Glance
Market Segments
Small-Business (70.1% of reviews)
Small-Business (69.8% of reviews)
Entry-Level Pricing
Free
Contact Us
Salesmsg
Star Rating
(355)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansTextline
Star Rating
(365)4.7 out of 5
Market Segments
Small-Business (69.8% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Textline and Salesmsg excel in Two-Way Text Messaging, scoring equally at 9.4, allowing for seamless communication with customers. However, reviewers mention that Textline's interface feels more intuitive for managing conversations.
- Reviewers mention that Salesmsg shines in Ease of Use with a score of 9.4 compared to Textline's 9.3, highlighting that the onboarding process is straightforward and user-friendly, making it easier for small businesses to get started quickly.
- Users on G2 report that Textline offers superior Quality of Support with a score of 9.4, while Salesmsg scores 9.2. Reviewers appreciate Textline's responsive customer service, often citing quick resolution times for issues.
- Reviewers mention that Salesmsg outperforms Textline in Analytics, scoring 9.0 versus Textline's 7.7. Users appreciate Salesmsg's detailed reporting features, which help them track campaign performance effectively.
- Users say that Textline's Automatic Replies feature scores 9.2, providing a robust solution for managing customer inquiries outside of business hours, while Salesmsg's score of 8.5 indicates room for improvement in this area.
- G2 users report that Salesmsg excels in Notifications with a score of 9.6, compared to Textline's 9.0. Reviewers highlight the effectiveness of Salesmsg's real-time alerts, which help them stay on top of customer interactions.
Pricing
Entry-Level Pricing
Salesmsg
Pay-As-You-Go
Free
Best for users who want to evaluate Salesmsg. Start with a free account and upgrade to a monthly or annual plan.
- Dedicated free account
- Upgrade at anytime
- Pay only for what you need
Textline
Essentials
Contact Us
The Essentials plan gets you everything the team needs to start texting efficiently.
- 600 Included Message Credits per month
- Multiple departments
- Multiple phone numbers
Free Trial
Salesmsg
Free Trial is available
Textline
Free Trial is available
Ratings
Meets Requirements
9.3
300
9.2
332
Ease of Use
9.4
311
9.3
344
Ease of Setup
9.3
207
9.2
299
Ease of Admin
9.3
111
9.1
185
Quality of Support
9.2
272
9.4
327
Has the product been a good partner in doing business?
9.6
109
9.3
185
Product Direction (% positive)
9.5
308
9.1
338
Features by Category
Email Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Online Marketing
Not enough data
Feature Not Available
Not enough data
8.5
26
Not enough data
Feature Not Available
Not enough data
8.7
26
Not enough data
Feature Not Available
Lead Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
7.8
25
Not enough data
7.7
26
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
32
Not enough data
8.2
31
Not enough data
9.4
32
Not enough data
Feature Not Available
Not enough data
7.2
32
Not enough data
8.4
31
Not enough data
7.4
31
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.2
32
Not enough data
7.1
32
Not enough data
7.7
33
Messenger
9.0
22
Feature Not Available
7.1
21
Feature Not Available
8.3
22
9.1
68
9.2
22
Feature Not Available
Channels
7.7
22
6.7
64
7.5
21
7.2
64
9.6
22
9.2
66
7.1
21
Feature Not Available
7.6
21
Feature Not Available
Customers
9.2
22
8.3
64
9.0
22
8.3
63
9.0
22
7.7
61
8.9
22
7.7
61
8.6
22
Feature Not Available
Agentic AI - Conversational Marketing
7.3
8
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
7.9
7
Not enough data
7.3
8
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.3
43
Not enough data
9.0
43
Not enough data
Feature Not Available
Not enough data
9.2
41
Not enough data
9.3
41
Not enough data
9.3
42
Not enough data
Feature Not Available
Not enough data
9.2
42
Text Messaging
8.4
238
9.2
79
9.5
261
9.4
84
8.8
236
9.2
79
8.6
239
9.2
80
8.1
223
7.8
73
8.3
218
8.6
72
8.9
238
9.0
79
8.7
221
8.7
75
SMS Platform
8.1
216
8.0
72
8.6
223
9.0
73
7.6
187
Feature Not Available
7.4
193
8.1
68
7.5
195
7.3
66
8.1
204
8.0
71
Agentic AI - SMS Marketing
7.1
30
8.9
14
7.8
30
8.8
14
7.7
30
9.0
14
7.4
30
9.0
14
7.4
30
8.5
14
7.4
30
9.2
14
Channels
8.5
27
Not enough data
8.5
28
Not enough data
8.3
26
Not enough data
Design
8.8
28
Not enough data
Feature Not Available
Not enough data
9.0
28
Not enough data
9.0
28
Not enough data
8.6
26
Not enough data
Generative AI
7.8
26
Not enough data
8.1
26
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
7.5
17
Not enough data
8.6
17
Survey Customization
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
7.4
17
Not enough data
7.4
16
Survey Insights
Not enough data
7.7
16
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
8.6
16
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.7
173
Not enough data
8.5
166
Not enough data
8.4
166
Not enough data
9.0
170
Support Automation
Not enough data
8.5
167
Not enough data
8.6
167
Not enough data
8.7
167
Not enough data
8.4
170
Generative AI
Not enough data
7.1
80
Not enough data
6.8
79
Messaging Channels
10.0
5
9.4
67
8.3
5
Feature Not Available
8.0
5
Feature Not Available
9.0
5
9.1
65
Administration
8.3
5
8.6
64
8.0
5
8.2
64
8.0
5
7.4
63
8.0
5
7.8
63
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
9.6
65
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
63
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
7.9
16
Feature Not Available
7.3
16
Feature Not Available
7.2
16
Feature Not Available
Communication
8.9
18
8.1
62
9.6
18
9.0
62
8.8
18
Feature Not Available
9.6
18
Feature Not Available
Feature Not Available
Feature Not Available
Internal Use
Feature Not Available
Feature Not Available
9.5
18
9.1
63
9.4
17
8.5
63
8.7
18
Feature Not Available
9.1
18
9.1
62
9.4
18
8.9
63
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
7.5
8
Not enough data
7.3
8
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
Not enough data
Not enough data
Contacts
9.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Insights
8.8
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
9.0
8
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
8.6
30
Feature Not Available
Feature Not Available
Not enough data
8.0
29
Campaigns
Feature Not Available
Feature Not Available
Feature Not Available
9.0
29
Not enough data
9.3
30
Not enough data
9.6
30
Not enough data
Feature Not Available
Not enough data
7.9
29
Engagement
Not enough data
7.1
27
Platform
Not enough data
8.0
28
Not enough data
Feature Not Available
Not enough data
8.0
29
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
8.2
16
Feature Not Available
7.7
16
8.5
56
9.2
16
9.3
56
7.5
16
Feature Not Available
7.1
16
Feature Not Available
8.0
16
8.5
54
Categories
Categories
Shared Categories
Salesmsg and Textline are categorized as Appointment Reminder, SMS Marketing, Conversational Marketing, Live Chat, Proactive Notification, and Mobile Marketing
Unique Categories
Textline is categorized as Conversational Support, HIPAA Compliant Messaging, Marketing Automation, Survey, and Customer Service Automation
Reviews
Reviewers' Company Size
Salesmsg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
8.0%
Real Estate
7.2%
Consumer Services
5.7%
Marketing and Advertising
4.9%
Insurance
4.9%
Other
69.3%
Hospital & Health Care
6.7%
Health, Wellness and Fitness
6.7%
Consumer Services
5.9%
Insurance
5.6%
Transportation/Trucking/Railroad
4.5%
Other
70.7%
Alternatives
Discussions
Does Salesmsg have a mobile app?
5 Comments
ME
Yes! It works great too. You can message and call from it.Read more
Does Salesmsg integrate with HubSpot?
3 Comments
CC
It does! They even put together a video about it: https://app.hubspot.com/ecosystem/420960/marketplace/apps/marketing/live-chat/salesmsg
Just login to your...Read more
Salesmsg has no more discussions with answers
Is Textline good?
2 Comments
LS
Textline is a great alternative for customer support without compromising your personal phone number Read more
Textline has no more discussions with answers
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