ZoomInfo Operations Reviews & Product Details

This is one of the best tools for creating business automations, making the process quick and straightforward. The data connectors integrate seamlessly with CRMs and marketing platforms, which significantly reduces manual work. The automation builder, in particular, works exceptionally well and is a pleasure to use. Review collected by and hosted on G2.com.

At first, the tool can feel overwhelming, and there is definitely a learning curve. However, as you spend more time with it, it becomes easier to use. The initial setup also takes a bit of time. Review collected by and hosted on G2.com.

I appreciate how ZoomInfo Operations ensures that lead and account data remain accurate, with contact information being updated automatically. This makes it easier for sales teams to connect with the right prospects more quickly, tailor their outreach, and spend more time closing deals rather than handling data management. Review collected by and hosted on G2.com.

I find that ZoomInfo Operations can be somewhat complicated to configure, often needing a certain level of technical knowledge to achieve full integration with CRM systems. Additionally, the quality of the data is not always consistent, and the cost can be quite steep, especially for smaller teams. Review collected by and hosted on G2.com.

We actually work on software which collects data from different social media platforms and gives insights, so we have websites created where in the user will fill information and provide his/her information to connect to us, that data goes on Hubspot, so Zoominfo help us in data management and its help to keep data clean, it reduces manual work of fixing duplicates or mistmatched records, we get this client information leads in large data, so it helps managing that chunks of data smoothly Review collected by and hosted on G2.com.

the configuration for new users is bit complex, need more hands on it to understand it, and automation rules need fine tuning as well to perform better. Review collected by and hosted on G2.com.

we use CRMs to gets Lead information regarding client visiting for website and scheduling for Book A demo Or Contact Us, so we get infornation of them in hubspot,so zoomInfo opertaions help us solved data quality and consistency problem, the duplicate informations and cleared, we dont need to manually check for any of those Review collected by and hosted on G2.com.

configuration is bit complex, as new user it was very difficult to set up and need more hands on to understand and get use to it, and automation need to be more precise to work properply Review collected by and hosted on G2.com.

ZoomInfo Operations excels in automating lead enrichment and data hygiene tasks, significantly reducing manual effort and increasing overall sales efficiency. Its seamless integration with CRMs like Salesforce allows for real-time data syncing and updates, helping teams maintain accurate and actionable insights. The workflows are highly customizable and easy to implement, even for complex logic, making it a strong asset for scaling data-driven operations Review collected by and hosted on G2.com.

One of the main drawbacks is the learning curve involved in setting up advanced workflows—some technical understanding is required. Additionally, occasional delays in data syncing or enrichment accuracy can occur, which may affect decision-making if not monitored closely. The pricing can also be a bit steep for smaller teams or organizations just starting. Review collected by and hosted on G2.com.

I use it pretty much every day, the best part for me is how much time it saves. A lot of the manual work around keeping data clean and organized just runs in the background, so I don’t have to worry about it. It also helps with things like lead routing and keeping duplicates out of the CRM, which used to be a pain. Plus, it makes sales feel more in sync, so I can actually focus more on selling instead of fixing data or chasing down info. It’s pretty easy to use once you get comfortable, and the features really cut down on the manual work. Implementation wasn’t bad either, and it integrates smoothly with tools we already use, so it didn’t feel like a heavy lift. Review collected by and hosted on G2.com.

Sometimes the data still needs a bit of cleanup, it’s not always 100% accurate, so you can’t just set it. Also, some of the setup and workflows can feel a little complicated at first, so there’s a learning curve. There’s definitely a little learning curve in the beginning, not everything feels super intuitive right away. Some features take a bit of trial and error to set up, and you still run into the occasional inaccurate data point, so you can’t totally set it and forget it. Customer support is solid when you reach out, but I’ve had few times where I wished things were a bit easier to resolve. Once everything’s up and running it’s great, but getting there can take some patience. Review collected by and hosted on G2.com.

ZoomInfo Operations has comprehensive features and user-friendly interface. Its data quality management is also appreciated Review collected by and hosted on G2.com.

I’ve been experiencing some challenges with ZoomInfo Operations. The integration with Salesforce has been problematic and the cost seems high compared to the value delivered. The onboarding process and customer service have not met my expectations. I’ve found the platform’s usability to be less than intuitive, and there’s definitely room for improvement. The contact database, particularly for certain industries, hasn’t been as robust as I’d hoped. Lastly, the auto-renewal policy has been unclear and caused some frustration Review collected by and hosted on G2.com.

I used this tool on daily basis and it is saved my so much time and that time I can use to focus on my sales and not to involve so much time in data cleaning and oraganising. It will helps me to removing duplicate data from my CRM. It is very easy to use and indirectly it helps me to increase my productivity. Review collected by and hosted on G2.com.

I didn't find anything negative about this tool as of now. Review collected by and hosted on G2.com.

Best for companies in United States or anywhere else in getting qualified b2b companies Contacts data like email, phone numbers, etc.

Can simply integrate with LinkedIn to get contact details. Chrome extension is easy to use just like any other extension. It has a AI customer support agent that gives response within 5 seconds. It can be used frequently depending on the need. Review collected by and hosted on G2.com.

It's not that much useful for Europe region as not able to get much data like direct or mobile numbers.

It can be implemented with the help of zoominfo team assistance when buying it. Review collected by and hosted on G2.com.

It is easy to monitor the leads starting from the sales team to support team. Teams can easily assign the tickets to each other for the better customer satisfaction. You can easily integrate with CRM and keep the data clean by avoiding the duplicate contacts. Review collected by and hosted on G2.com.

Interface is little complex and entry level plan do not have customization. Review collected by and hosted on G2.com.