RingEX Features
Basic Communication (6)
Phone Calls
Based on 497 RingEX reviews and verified by the G2 Product R&D team. Enables users to place phone calls over the internet.
Video Calls
Based on 394 RingEX reviews and verified by the G2 Product R&D team. Enables users to place video calls over the internet.
Instant Messaging
Based on 422 RingEX reviews and verified by the G2 Product R&D team. Enables users to send instant messages over the internet.
Screen Sharing
Based on 365 RingEX reviews and verified by the G2 Product R&D team. Enables users to share screens over the internet.
Conference Calls
Based on 429 RingEX reviews and verified by the G2 Product R&D team. Enables multiple users to make phone or video calls over the internet at once.
Desk-to-Desk Calls
Based on 436 RingEX reviews and verified by the G2 Product R&D team. Enables users to contact one anothers through mobile phones and landlines.
Advanced Features (3)
Hold Music
Offers users the option to play music for contacts who are on hold. 444 reviewers of RingEX have provided feedback on this feature.
Automated Attendants
Based on 406 RingEX reviews and verified by the G2 Product R&D team. Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.
VOiP Number
Based on 463 RingEX reviews and verified by the G2 Product R&D team. Offers users a unique number that can be dialed from anywhere.
Access (3)
Software Pairing
Based on 382 RingEX reviews and verified by the G2 Product R&D team. Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.
Browser Extension
Based on 397 RingEX reviews and verified by the G2 Product R&D team. Allows users to download the tool along as an extension to their browser of choice.
Individual Download
Based on 426 RingEX reviews. Requires users download the software on its own.
Documents (3)
Editing
Ability to edit documents directly in the platform. 156 reviewers of RingEX have provided feedback on this feature.
Document Signature
Based on 150 RingEX reviews. Recipients can electronically sign documents when they are sent.
Storage
Ability to store an unlmited amount of faxes. This feature was mentioned in 158 RingEX reviews.
Sending (6)
Fax Number
Chose between a local, international or toll-free number to send faxes from. 173 reviewers of RingEX have provided feedback on this feature.
Existing Numbers
Integrate your existing fax number with the software. 171 reviewers of RingEX have provided feedback on this feature.
Cross-Platform Sending
As reported in 159 RingEX reviews. Send a fax from the platform, a mobile app, or an email account.
Unlimited Sending
Ability to send an unlmited amount of faxes from your account. 162 reviewers of RingEX have provided feedback on this feature.
Contact Management
As reported in 165 RingEX reviews. Ability to store and manage your addess book within the platform.
Alerts
As reported in 166 RingEX reviews. Recieve notifications of new faxes on any platform.
Host Tools (3)
Branding
Allows hosts to add official branding to their webinar. 76 reviewers of RingEX have provided feedback on this feature.
Role-based Access
Allows hosts to gate access to specific tools based on role. 81 reviewers of RingEX have provided feedback on this feature.
Recording
Allows hosts to record webinars for later viewing. 91 reviewers of RingEX have provided feedback on this feature.
Attendee Tools (3)
Registration
Allows attendees to register for webinar attendance within the application. 85 reviewers of RingEX have provided feedback on this feature.
Attendee Live Chat
Allows attendees to interact with one another via chat in real time. This feature was mentioned in 85 RingEX reviews.
Polls and Surveys
Based on 68 RingEX reviews. Allows attendees to participate in polls and surveys posted by the host.
Post-Event Tools (2)
Event Analytics
Based on 65 RingEX reviews. Provides insights into event performance (viewers, downloads, etc.).
Attendee Reports
Based on 68 RingEX reviews. Consolidates attendee information for analysis.
Integrations (2)
Social Media Integration
As reported in 59 RingEX reviews. Integrates with social media sites to allow for streaming across sites.
Software Integrations
Based on 66 RingEX reviews. Integrates with outside software to provide other features.
Features (6)
Voicemail to Email
Based on 56 RingEX reviews and verified by the G2 Product R&D team. Transcribes voice messages to email.
Voicemail to SMS
Based on 51 RingEX reviews and verified by the G2 Product R&D team. Transcribes voice messages and delivers them via text message.
File Sharing
Based on 55 RingEX reviews and verified by the G2 Product R&D team. Includes a way to easily share files between users.
Voice Conferencing
Based on 53 RingEX reviews and verified by the G2 Product R&D team. Allows multi-participant phone conferences.
Video Conferencing
Based on 54 RingEX reviews and verified by the G2 Product R&D team. Can host video conferences.
Conference Transcripts
Records and transcribes voice and video conferences. 51 reviewers of RingEX have provided feedback on this feature.
Extensions (2)
Tenancy Flexibility
Based on 51 RingEX reviews and verified by the G2 Product R&D team. Can be deployed as a single-tenant or multi-tenant product.
Native VoIP
Based on 53 RingEX reviews and verified by the G2 Product R&D team. Contains its own IP telephony system.
Collaboration Tools (5)
Screen Sharing
Able to share your desktop screen or an application with the rest of the conference. This feature was mentioned in 256 RingEX reviews.
Presentations
Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference. 144 reviewers of RingEX have provided feedback on this feature.
Whiteboarding
As reported in 119 RingEX reviews. Provides a virtual whiteboard for collaborative use.
Live Chat
Based on 142 RingEX reviews. Conferences have a text chat feature.
Hand Raising
Allows conference participants to notifiy conference hosts when they want to speak. This feature was mentioned in 125 RingEX reviews.
Meeting Coordination (4)
Scheduling
As reported in 245 RingEX reviews. Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software.
Recording
Based on 238 RingEX reviews. Conferences can be recorded for future use with native functionality.
Participant Permissions
Based on 226 RingEX reviews. The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group.
One-Click Join
Allows users to join a conference without requiring a download or a sign-in 148 reviewers of RingEX have provided feedback on this feature.
Software Type (3)
Mobile
As reported in 245 RingEX reviews. Offers a mobile app or mobile optimized website to video conference from smartphones or tablets.
Browser Application
Conferences can be launched within a browser without requiring a user to download an application to their desktop. 146 reviewers of RingEX have provided feedback on this feature.
Desktop Application
Software is available as a downloadable desktop application. 162 reviewers of RingEX have provided feedback on this feature.
Platform (7)
Omnichannel
Allows inflow of requests through various digital channels such as email, social media, etc. 204 reviewers of RingEX have provided feedback on this feature.
Mobile Access
Allows users to access the software using mobile devices. This feature was mentioned in 237 RingEX reviews.
Queue Management
Based on 222 RingEX reviews. Provides queue management in case of increase in case/call inflow.
Call Routing
Allows distribution of incoming calls to agents. 232 reviewers of RingEX have provided feedback on this feature.
Call Back
Allows users to request a call back. 221 reviewers of RingEX have provided feedback on this feature.
IVR
Based on 213 RingEX reviews. Offers IVR (interactive voice response) for interaction between customers and a computer operated phone system.
Automatic Call Distribution
Allows automatic distribution of incoming calls to the agents. This feature was mentioned in 220 RingEX reviews.
Workforce Management (2)
Call Monitoring
Allow managers/supervisors to monitor calls for quality assurance purposes. This feature was mentioned in 221 RingEX reviews.
Performance Evaluation
Based on 215 RingEX reviews. Allows managers/supervisors to evaluate the performance of agents.
Administrative (2)
Call Recording
Based on 225 RingEX reviews. Allows supervisors/managers to record and review telephone conversations of agents.
Reporting & Dashboards
Report on historical or real-time call center performance metrics, and access data through highly visual dashboards. 223 reviewers of RingEX have provided feedback on this feature.
Basic Communication - Cloud PBX (6)
Call Management
Supports incoming calls, call forwarding, transferring and conferencing. This feature was mentioned in 58 RingEX reviews.
Communication Management
As reported in 56 RingEX reviews. Can handle voicemail, instant messaging, screen sharing, video calls, text messages or other forms of communication for the business.
Scalability
Scales to add additional phone capacity in order to accommodate growth in an organization. This feature was mentioned in 55 RingEX reviews.
Integrations
As reported in 54 RingEX reviews. Integrates with business tools such as CRMs, APIs, browsers, business music and more.
Mobile Accessibility
Based on 56 RingEX reviews. Able to connect with employee's mobile devices for further ease of access.
Accessibility
As reported in 55 RingEX reviews. Accessible from any location with wifi connection via cloud infrastructure.
Advanced Features - Cloud PBX (4)
Security and Compliance
As reported in 52 RingEX reviews. Ensures security of voice communications with encryption for calls.
Analytics and Reporting
As reported in 54 RingEX reviews. Provides call analytics based on data such as call volumes, durations, and other metrics.
Support and Reliability
Provides virtual technical support for business communication services for improving phone performance. This feature was mentioned in 53 RingEX reviews.
Automated attendant
Offers an automated attendant to field calls when employees are unavailable. 54 reviewers of RingEX have provided feedback on this feature.
Platform Basics - VoIP Providers (6)
PBX systems, VoIP Softphone
As reported in 93 RingEX reviews. Contains PBX & VoIP softphone that can be used within the VoIP business system.
Call Management
Manages incoming calls with features such as call forwarding, transferring, and routing. 102 reviewers of RingEX have provided feedback on this feature.
Network monitoring
Supports real-time network monitoring via dashboards and alerts to identify and resolve issues. 88 reviewers of RingEX have provided feedback on this feature.
Integrations
Based on 90 RingEX reviews. Enables integrations with communication and CRM platforms.
Virtual PBX
Provides compatibility with both hosted and virtual PBX solutions. 85 reviewers of RingEX have provided feedback on this feature.
SIP trunking services
Supports SIP trunking services for local and long-distance calls. 83 reviewers of RingEX have provided feedback on this feature.
Agentic AI - Webinar (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Call Center Infrastructure (CCI) (4)
Autonomous Task Execution
Based on 24 RingEX reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases 24 reviewers of RingEX have provided feedback on this feature.
Natural Language Interaction
As reported in 24 RingEX reviews. Engages in human-like conversation for task delegation
Proactive Assistance
As reported in 24 RingEX reviews. Anticipates needs and offers suggestions without prompting
Agentic AI - Video Conferencing (3)
Autonomous Task Execution
Based on 16 RingEX reviews. Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 15 RingEX reviews.
Decision Making
Based on 15 RingEX reviews. Makes informed choices based on available data and objectives
Agentic AI - VoIP Providers (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 56 reviewers of RingEX have provided feedback on this feature.
Cross-system Integration
Based on 56 RingEX reviews. Works across multiple software systems or databases
Adaptive Learning
As reported in 56 RingEX reviews. Improves performance based on feedback and experience
Proactive Assistance
As reported in 54 RingEX reviews. Anticipates needs and offers suggestions without prompting
Agentic AI - Online Fax (2)
Autonomous Task Execution
Based on 13 RingEX reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
As reported in 13 RingEX reviews. Works across multiple software systems or databases
Agentic AI - UCaaS Platforms (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation





