Compare Dialpad Connect and RingEX 
At a Glance
Market Segments
Small-Business (57.8% of reviews)
Small-Business (57.8% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
$30.00 1 User Per Month
Dialpad Connect
Star Rating
(4,071)4.4 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansRingEX
Star Rating
(1,317)4.2 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in ease of use, with many users appreciating its straightforward interface that simplifies client connections. One user noted, "I like RingEX for its ease of use, which makes it simple for me to connect with clients."
- Users say that Dialpad Connect offers a clean interface that allows new team members to quickly adapt with minimal training. A reviewer mentioned, "I find Dialpad Connect easy to use with its clean interface where nothing feels buried."
- Reviewers mention that RingEX provides a comprehensive all-in-one communication solution, integrating calls, fax, and text features seamlessly. One user highlighted, "I like that RingEX is an all-in-one app for business communication."
- According to verified reviews, Dialpad Connect shines in call management and reliability, with users praising its ability to manage calls, messages, and meetings on a single platform. A user stated, "The best feature of Dialpad Connect that I like is that it allows me to manage the calls, messages and meetings on one platform with ease."
- G2 reviewers report that RingEX has a strong customer support system, with users appreciating the dedicated representatives who assist with setup and ongoing needs. One user expressed, "It's great to have a dedicated representative... allowing us to handle everything effortlessly."
- Users say that Dialpad Connect's integration capabilities with tools like Salesforce and Hubspot enhance its functionality, making it a valuable asset for businesses looking to streamline their operations. A reviewer noted, "good service, good application and API connection to Salesforce and Hubspot."
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Dialpad Connect
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
8.9
3,209
8.8
1,078
Ease of Use
9.1
3,328
8.6
1,094
Ease of Setup
9.0
1,215
8.2
676
Ease of Admin
8.9
1,119
8.3
596
Quality of Support
8.5
2,497
8.0
981
Has the product been a good partner in doing business?
8.9
1,043
8.3
584
Product Direction (% positive)
8.2
3,062
7.9
1,060
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
9.0
27
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
Feature Not Available
Not enough data
9.4
18
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
8.7
1276
9.1
253
8.8
292
9.1
141
9.0
49
8.6
116
9.0
327
8.9
140
9.3
52
9.1
122
Meeting Coordination
8.7
1191
8.8
243
8.8
1112
9.1
235
8.9
359
8.9
223
9.2
362
9.0
145
Software Type
8.6
1039
9.0
243
9.0
350
9.0
143
8.9
267
9.2
160
Agentic AI - Video Conferencing
Feature Not Available
8.3
13
Feature Not Available
8.5
12
Feature Not Available
8.3
12
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
20
Not enough data
8.5
19
Not enough data
8.8
20
Not enough data
Feedback Analysis
9.0
20
Not enough data
8.8
20
Not enough data
8.5
19
Not enough data
Feedback Sources
8.4
18
Not enough data
8.2
17
Not enough data
7.6
18
Not enough data
8.8
18
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform
Not enough data
Feature Not Available
Not enough data
9.0
235
Not enough data
8.7
220
Not enough data
9.1
230
Not enough data
8.7
219
Not enough data
8.5
211
Not enough data
8.7
217
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
219
Not enough data
8.6
213
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
223
Not enough data
8.6
221
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.8
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Platform Basics - VoIP Providers
8.3
29
8.4
92
9.3
35
8.8
107
9.1
30
8.3
86
8.8
40
8.0
94
8.0
29
8.0
83
8.4
29
8.1
81
Basic Communication
9.2
915
|
Verified
9.1
510
|
Verified
8.3
438
|
Verified
8.3
396
|
Verified
9.1
717
|
Verified
8.7
426
|
Verified
8.4
458
|
Verified
8.2
363
|
Verified
8.9
636
|
Verified
8.5
428
|
Verified
9.2
632
|
Verified
9.0
434
|
Verified
Agentic AI - VoIP Providers
8.3
27
7.9
53
8.8
28
8.1
54
8.3
28
8.0
53
8.5
27
7.9
51
Access
8.7
523
|
Verified
8.2
379
|
Verified
8.8
580
|
Verified
8.3
394
|
Verified
9.1
693
|
Verified
8.6
426
Advanced Features
8.7
644
|
Verified
8.3
443
8.7
514
|
Verified
8.4
404
|
Verified
9.3
789
|
Verified
9.0
464
|
Verified
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.5
13
Not enough data
8.7
14
Not enough data
Calling
9.0
606
Not enough data
Feature Not Available
Not enough data
9.1
638
Not enough data
9.1
652
Not enough data
8.8
14
Not enough data
Contacts
8.7
648
Not enough data
8.6
575
Not enough data
8.6
517
Not enough data
Insights
8.5
492
Not enough data
8.7
554
Not enough data
8.8
262
Not enough data
Feature Not Available
Not enough data
8.3
404
Not enough data
9.3
17
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Feature Not Available
9.2
98
|
Verified
8.7
51
|
Verified
9.1
81
|
Verified
8.1
17
Features
9.1
122
|
Verified
8.8
55
|
Verified
Feature Not Available
Feature Not Available
9.3
90
8.6
52
|
Verified
9.3
114
|
Verified
8.5
51
|
Verified
9.3
84
|
Verified
8.6
53
|
Verified
8.9
100
|
Verified
8.2
49
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and RingEX are categorized as UCaaS Platforms, VoIP Providers, and Video Conferencing
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, and Outbound Call Tracking
RingEX is categorized as Online Fax, Webinar, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.3%
Information Technology and Services
8.2%
Computer Software
7.9%
Financial Services
4.7%
Real Estate
3.7%
Other
67.2%
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.8%
Other
70.4%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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