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At a Glance
RingEX
RingEX
Star Rating
(1,260)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plans
Zoom Workplace
Zoom Workplace
Star Rating
(55,473)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Zoom Workplace excels in overall user satisfaction, reflected in its higher G2 Score of 89.11 compared to RingEX's 67.34. Users appreciate the unmatched video and audio quality, especially in larger meetings, which enhances their overall experience.
  • Users say that RingEX offers a user-friendly experience, particularly for tasks like setting up call forwarding and voicemail greetings. Reviewers highlight the well-designed admin portal and effective customer service, making it easier for small businesses to manage their communications.
  • According to verified reviews, Zoom Workplace stands out for its seamless integration with existing platforms, which simplifies implementation. Users mention that the quick setup process allows organizations to hit the ground running, facilitating collaboration and business agility.
  • Reviewers mention that while RingEX provides solid support, with users noting the helpfulness of phone support and online resources, it still trails behind Zoom Workplace, which has a more comprehensive support system and higher quality ratings in this area.
  • G2 reviewers highlight that Zoom Workplace's features, such as breakout rooms, live captions, and AI summaries, save time and enhance productivity during meetings. This comprehensive feature set is a significant advantage for users looking for a robust conferencing solution.
  • Users report that RingEX is particularly effective for small businesses, with a significant portion of its user base coming from this segment. However, the overall lower number of reviews compared to Zoom Workplace suggests that it may not be as widely adopted, which could impact the breadth of user experiences available.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
Browse all 3 pricing plans
Zoom Workplace
Basic
Free
Browse all 5 pricing plans
Free Trial
RingEX
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.8
1,047
9.2
42,341
Ease of Use
8.6
1,062
9.1
42,482
Ease of Setup
8.2
648
9.1
13,625
Ease of Admin
8.3
568
9.0
12,284
Quality of Support
8.0
950
8.7
31,271
Has the product been a good partner in doing business?
8.3
558
9.1
11,465
Product Direction (% positive)
7.9
1,029
8.3
39,830
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
8,144
Content Sharing
Not enough data
9.0
6566
|
Verified
Not enough data
9.1
6765
|
Verified
Not enough data
8.8
6018
|
Verified
Collaboration
Not enough data
8.6
5118
|
Verified
Not enough data
9.1
6758
|
Verified
Not enough data
9.0
6511
|
Verified
Not enough data
8.7
4983
|
Verified
Not enough data
9.3
7111
|
Verified
Functionality
Not enough data
8.5
5075
|
Verified
Not enough data
9.0
6325
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
109
8.6
183
Not enough data
Documents
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Not enough data
Agentic AI - Online Fax
8.7
13
Not enough data
8.8
13
Not enough data
Sending
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Not enough data
Business Instant MessagingHide 15 FeaturesShow 15 Features
Not enough data
8.5
652
Business Instant Messaging
Not enough data
8.6
502
Not enough data
8.7
519
Not enough data
8.5
501
Business Instant Messaging
Not enough data
9.0
503
Not enough data
9.2
509
Business Instant Messaging
Not enough data
8.9
498
Not enough data
8.9
504
Not enough data
8.5
497
Generative AI - Business Instant Messaging
Not enough data
8.5
177
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
173
Not enough data
8.3
172
Not enough data
8.3
172
Agentic AI - Business Instant Messaging
Not enough data
7.8
85
Not enough data
7.7
79
8.3
106
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Not enough data
8.7
111
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
69
Collaborative WhiteboardHide 15 FeaturesShow 15 Features
Not enough data
8.5
376
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
284
Communication Tools
Not enough data
8.7
284
Not enough data
8.9
291
Integrations
Not enough data
8.2
276
Not enough data
8.7
282
Software Offering
Not enough data
8.5
281
Not enough data
9.3
287
Not enough data
8.8
282
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
78
Not enough data
7.8
76
Not enough data
8.8
23,897
Presenter Tools
Not enough data
9.0
16930
Not enough data
8.6
12639
|
Verified
Not enough data
8.7
13564
|
Verified
Not enough data
8.9
17375
|
Verified
Conferencing Options
Not enough data
9.1
19385
|
Verified
Not enough data
9.2
19533
|
Verified
Not enough data
9.3
21511
|
Verified
Application Tools
Not enough data
8.9
16008
|
Verified
Not enough data
9.1
19217
|
Verified
Not enough data
8.8
16120
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
239
Screen and Video CaptureHide 9 FeaturesShow 9 Features
Not enough data
8.4
552
Platform Basics
Not enough data
9.1
404
Not enough data
9.1
405
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
395
Platform Additional Functionality
Not enough data
8.4
394
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Not enough data
8.5
166
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.8
104
Not enough data
8.7
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
105
Software Options
Not enough data
9.1
105
Not enough data
9.0
105
Email Client - Agentic AI
Not enough data
7.6
53
Not enough data
7.9
54
Not enough data
8.4
100
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
61
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.9
28
Not enough data
8.3
45
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
30
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
9.0
299
8.8
34,995
Collaboration Tools
9.1
256
9.2
30675
|
Verified
9.1
144
Feature Not Available
8.7
119
Feature Not Available
8.9
142
9.1
14710
|
Verified
9.1
125
9.1
14786
|
Verified
Meeting Coordination
8.8
245
8.9
28050
|
Verified
9.1
238
9.0
27144
|
Verified
8.9
226
8.9
27445
|
Verified
9.1
148
9.0
15171
|
Verified
Software Type
9.0
245
8.9
26480
|
Verified
9.1
146
8.8
13924
|
Verified
9.2
162
9.2
15833
|
Verified
Agentic AI - Video Conferencing
8.6
16
7.7
422
8.8
15
7.7
420
8.7
15
7.8
416
Not enough data
8.1
543
Calendar View
Not enough data
8.3
392
Not enough data
8.5
401
Shared Calendar
Not enough data
8.5
384
Not enough data
8.3
390
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
380
Not enough data
8.2
384
Not enough data
8.5
380
Notifications
Not enough data
8.3
383
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
309
Not enough data
7.6
312
Agentic AI - Calendar
Not enough data
7.8
121
Not enough data
9.2
73
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.8
252
Not enough data
Platform
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
215
Not enough data
Call Center Infrastructure (CCI)
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Not enough data
Administrative
8.8
225
Not enough data
8.7
222
Not enough data
Not enough data
8.1
866
Integrations
Not enough data
7.7
645
Not enough data
8.6
670
Not enough data
8.9
670
Not enough data
7.7
637
Not enough data
7.6
630
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Not enough data
8.2
41
Seating Options
Not enough data
8.5
20
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Not enough data
8.4
213
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
126
Not enough data
8.5
124
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
139
Not enough data
8.7
123
Not enough data
8.8
124
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.1
129
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.9
78
Not enough data
8.1
77
Not enough data
7.9
77
8.8
58
Not enough data
Basic Communication - Cloud PBX
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Not enough data
Advanced Features - Cloud PBX
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Not enough data
8.4
512
Not enough data
Platform Basics - VoIP Providers
8.4
92
Not enough data
9.0
100
Not enough data
8.4
89
Not enough data
8.3
91
Not enough data
8.0
86
Not enough data
8.2
84
Not enough data
Basic Communication
9.0
496
|
Verified
Not enough data
8.3
395
|
Verified
Not enough data
8.7
422
|
Verified
Not enough data
8.2
366
|
Verified
Not enough data
8.5
430
|
Verified
Not enough data
9.0
437
|
Verified
Not enough data
Agentic AI - VoIP Providers
8.0
57
Not enough data
8.2
57
Not enough data
8.1
57
Not enough data
8.1
55
Not enough data
Access
8.2
383
|
Verified
Not enough data
8.4
398
|
Verified
Not enough data
8.6
425
Not enough data
Advanced Features
8.3
445
Not enough data
8.4
407
|
Verified
Not enough data
9.1
464
|
Verified
Not enough data
Not enough data
8.3
16
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.6
12
Not enough data
8.2
11
8.6
65
8.6
2,528
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.5
8
Extensions
8.7
51
|
Verified
8.9
1482
|
Verified
8.7
53
|
Verified
8.8
1460
|
Verified
Feature Not Available
8.7
1368
Features
8.8
56
|
Verified
8.8
1377
|
Verified
8.4
51
|
Verified
8.7
1330
8.5
55
|
Verified
8.9
1768
|
Verified
8.6
53
|
Verified
9.2
2011
|
Verified
8.6
54
|
Verified
9.3
2088
|
Verified
8.2
51
8.8
1595
|
Verified
Reviews
Reviewers' Company Size
RingEX
RingEX
Small-Business(50 or fewer emp.)
57.4%
Mid-Market(51-1000 emp.)
35.8%
Enterprise(> 1000 emp.)
6.8%
Zoom Workplace
Zoom Workplace
Small-Business(50 or fewer emp.)
51.0%
Mid-Market(51-1000 emp.)
31.2%
Enterprise(> 1000 emp.)
17.8%
Reviewers' Industry
RingEX
RingEX
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.7%
Other
70.3%
Zoom Workplace
Zoom Workplace
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
RingEX
RingEX Alternatives
3CX
3CX
Add 3CX
Nextiva
Nextiva
Add Nextiva
8x8 Work
8x8 Work
Add 8x8 Work
Webex Calling
Webex Calling
Add Webex Calling
Zoom Workplace
Zoom Workplace Alternatives
Webex Suite
Webex Suite
Add Webex Suite
Google Workspace
Google Workspace
Add Google Workspace
Microsoft Teams
Microsoft Teams
Add Microsoft Teams
GoTo Meeting
GoTo Meeting
Add GoTo Meeting
Discussions
RingEX
RingEX Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Amit G.
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost. All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Zoom Workplace
Zoom Workplace Discussions
How do you rate zoom for companies, what advantages does it offer?
48 Comments
Mr. C.
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
Dinesh K.
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
RingEX
RingEX
Optimized for quick response
Zoom Workplace
Zoom Workplace
Optimized for quick response