ResMan Reviews & Product Details

ResMan has been very helpful for our property, especially because it is well designed for Section 8 management. The system is very detailed, particularly when it comes to resident information, which makes daily work more accurate and organized. I have previously worked with OneSite and Entrata, and compared to those, ResMan currently meets our needs better. At this stage, it feels like a stronger fit for how we operate and supports our work more effectively. Review collected by and hosted on G2.com.

There are not many things I dislike about ResMan, but there is room for growth. One area that could be improved is the waiting list functionality. For example, when managing a parking waitlist, it is difficult to adjust the order fairly when someone needs to be moved up. Even if a person receives a spot earlier, the list numbering does not automatically update for the remaining residents. This makes it harder to clearly reflect the true order of the waiting list and can cause confusion when tracking positions. Review collected by and hosted on G2.com.

I like that ResMan allows me to be flexible with my work. It has very detailed profiles for residents and options for them to sign into a portal. It's good for accounting and managing work orders. There are many reports available that help me track work orders and improve the life experience for residents in my building. I appreciate its user-friendly and logical workflow. It's better than the outdated software we used before and has a lot more features to offer. Review collected by and hosted on G2.com.

I find it frustrating that ResMan doesn't let me create one work order for multiple units, which means I have to individually create work orders for each unit, and that takes a lot of time. I'd recommend adding an option to handle multiple units in one go. Also, when opening a resident's profile, there are too many little blue tabs. It would be nice if I could hide unnecessary ones like you can in Excel; each building is different, and not all options are needed for every situation. Lastly, while transitioning from our old software, I noticed some issues with data transfer, like missed or incorrect information on resident details, but it's manageable and fixable. Review collected by and hosted on G2.com.

Software is very user friendly and is very easy to learn. They have a great support center where you can look up walkthroughs and videos of how to operate within the system, from operations to accounting. The recent updates to the bulk renewal process has made it easier to manage and track pending renewals as well. Review collected by and hosted on G2.com.

We are waiting on a new reporting feature to be added for editing existing reports, but it hasn't been introduced yet and it's a feature we are anxious to use. Review collected by and hosted on G2.com.

I like that ResMan is pretty user-friendly. It's simple, and I haven't encountered a lot of bugs that would shut me out of the system. It's great that I can use it mainly for purchase orders, as well as work orders. The platform seems pretty cut and dry, which I find nice. Also, the initial setup was part of my onboarding process, and it was pretty seamless and easy. Review collected by and hosted on G2.com.

I kinda struggle with is, like, the make ready board sometimes. Sometimes the drop down doesn't give you, like, people work for it, you have to put it in a certain way, and it makes it a little bit tricky for me to do that. I think it might just be I might need to be, like, trained on it. I'm not sure if it's an actual issue with the website. Review collected by and hosted on G2.com.

As a traveling trainer, Resman makes accessing multiple properties across the state super simple.

Also, being able to access each section of Resman multiple ways allows new employees to get comfortable with the software, everyone learns and uses programs differently. Review collected by and hosted on G2.com.

I miss the old format. It was so colorful and cheerful Review collected by and hosted on G2.com.

It’s a one-stop shop for everything resident-related, and it makes it easy to find reports and anything else I need. Review collected by and hosted on G2.com.

No dislikes, have not had any issues so far. Review collected by and hosted on G2.com.

It is easy to use and provides at-a-glance information for all levels (from onsite, to supervisors, to owners). Review collected by and hosted on G2.com.

I wish that combining reports was easier (or didn't involve a custom reports process). Review collected by and hosted on G2.com.

I use ResMan to upload work orders, invoices, and pictures, and it really facilitates tracking every single work order. I like how ResMan allows me to jump from work orders to tenant profiles, and the ability to put notes and keep track day by day of all work orders is great. It's valuable because it makes tracking everything simple. Review collected by and hosted on G2.com.

I don't like the reports in ResMan. When I have to export reports, the way of seeing them is not that simple. I have to export it to Excel and clean it with Power Query because the raw report from ResMan is not a good experience to see. Review collected by and hosted on G2.com.

I like that it is user friendly and there are recorded training videos that are easily accessible. I also like that there are live trainings offered each month. Review collected by and hosted on G2.com.

The bulk renewal option is not tax credit friendly because the software does not recognize the portion of rent paid by housing should be included in the calculation when submitting the increases. Review collected by and hosted on G2.com.

I love ResMan's tools calculator, especially the proration calculator, because it helps me ensure my totals are correct. The initial setup was very easy, which I really appreciated. Review collected by and hosted on G2.com.

I think adding a roommate and accepting payments could be improved. It would be nice to have more information for residents to make payments. Review collected by and hosted on G2.com.