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Re-Leased Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Re-Leased Media

Re-Leased Demo - Meet the AI-powered brain of Re-Leased
Let Credia handle the grind. Automate end-to-end commercial property management workflows and invest your time where it matters most.
Re-Leased Demo - Integrations
Give every team the best possible tools and connect with one of our industry leading accounting partners. Seamlessly connect to your preferred accounting solution with deep two-way integrations which supercharge Re-leased's in-built accounting functionality.
Re-Leased Demo - Never miss a critical event again
Stay on top of key dates, renewals, and compliance deadlines. Experience a 95% reduction in manual errors with automated reminders and workflows.
Re-Leased Demo - Mobile Apps
Re-Leased's mobile apps enable property professionals to deliver world-class service from wherever they are.
Re-Leased Demo - Email Integrations with Microsoft 365 and Gmail
Turn a scattered and cluttered method of handling tenancy and contact emails in you inbox into a well-organised and structured approach within Re-Leased. By linking your Outlook and Gmail email inbox with Re-Leased, you'll easily find all incoming and outgoing communications related to tenanci...
Discover Re-Leased AI | Credia
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Discover Re-Leased AI | Credia
How ActivityPlex used Re-Leased to scale its business
Play Re-Leased Video
How ActivityPlex used Re-Leased to scale its business
Re-Leased integrated with NetSuite for a seamless accounting and property management solution.
Play Re-Leased Video
Re-Leased integrated with NetSuite for a seamless accounting and property management solution.
How CPP have reduced their property admin by 75% since using Re-Leased.
Play Re-Leased Video
How CPP have reduced their property admin by 75% since using Re-Leased.
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Re-Leased Reviews (149)

Reviews

Re-Leased Reviews (149)

4.6
149 reviews

Pros & Cons

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Ronnie R.
RR
Director
Small-Business (50 or fewer emp.)
"Thoughtfully Designed, Powerful Features with Exceptional Onboarding Support"
What do you like best about Re-Leased?

What stands out most for me is how thoughtfully designed Re-Leased is. It’s not just software — it’s a genuine time-saver. I also appreciate how supportive the onboarding process was; the local rep, Atul Sharma, was fantastic. He walked me through every step with patience and professionalism, which made the whole experience even better. Review collected by and hosted on G2.com.

What do you dislike about Re-Leased?

The only thing that initially threw me off was the volume of features — there’s so much it can do! But after some guidance from Atul and the Re-Leased team, I quickly realised how powerful that flexibility actually is. Review collected by and hosted on G2.com.

Response from Georgia Basagre of Re-Leased

Hi Ronnie,

This is really lovely to hear, sounds like you had a great onboarding experience - we'll pass this feedback over to Atul.

We are glad that Re-Leased can help with your day-to-day management now, giving you more clarity and time back in your day.

Thanks again.

Kellee Q.
KQ
Director
Mid-Market (51-1000 emp.)
"Re-Leased transformed our service charge accounting processes"
What do you like best about Re-Leased?

The interface is intuitive and requires minimal training, it’s easy for both accountants and property managers to use.

All our financial and property data is centralised in one place, improving transparency and reducing errors.

We can run reconciliations from within Re-Leased and generate user friendly reports, saving significant time and reducing risk.

The “lock-down” feature gives us confidence in data integrity

Re-Leased is used daily, it brings everything together and is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Re-Leased?

The ability to pull out a trial balance when not linked to xero would be great, we currently have to manually create these Review collected by and hosted on G2.com.

Response from Georgia Basagre of Re-Leased

Thank you for taking the time to leave your review Kellee. It's great to hear that Re-Leased has helped transform your service charge accounting processes and ultimately provided a higher quality service for your clients.

Thanks again!

Rosaria M.
RM
2023 Mentee - Emerging Leaders Programme
Small-Business (50 or fewer emp.)
"Time saving, tidy software"
What do you like best about Re-Leased?

ReLeased has been a game changer for our property management workflow. One of its standout features is its seamless integration with Xero, making our accounting processes more efficient and streamlined. Being a cloud-based platform, it allows our team to access the system from anywhere, which is especially useful for a dynamic business like property management.

What really sets ReLeased apart is their dedication to continuous improvement. Unlike our previous software, which had essentially stopped evolving, ReLeased actively listens to user feedback and is always working on updates and new features. It's reassuring to know they take our suggestions seriously, making the software better with each iteration.

Their customer support team is fantastic—always available to help, and there are plenty of "how-to" resources online when we need quick answers. Carolyn from the training team made the implementation process so smooth. She was easy to communicate with, and her training was thorough, making sure we felt confident in using the system from day one.

One of the most impressive aspects is how intuitive the platform is. It's incredibly easy to use, saving us hours of time. The ability to make notes on properties and tenants has increased transparency across our team. We used to rely on countless spreadsheets and post-it notes scattered with little details, which made finding important information a nightmare. Now, everything is centralised and easy to access.

I also love the reminder feature—property management involves juggling so many tasks, and it’s great to have a system that helps me stay organised. I log in every day, and I can't imagine going back to how we used to operate. ReLeased has made our work more efficient and less stressful. Review collected by and hosted on G2.com.

What do you dislike about Re-Leased?

While I don't have any major negatives about ReLeased yet, I am still learning to fully trust the software. Having used our previous system, where everything was done manually, I always knew when something had been completed, even though the process was tedious. With ReLeased automating many tasks, I find myself triple-checking to make sure things like invoices have auto-generated correctly. This is more a matter of adjusting to a new system rather than a flaw in the software itself, but it's something I’m still getting used to.

Another aspect to be mindful of is that the initial implementation and the first few months of using ReLeased do take up a considerable amount of time. While this process allowed us to clean up and filter out old data, and ensured that everything we input was accurate, it was still quite time-consuming. I don’t think there’s a way around this, but it's important to be aware that the transition phase might require extra effort before the system begins to pay off fully. Review collected by and hosted on G2.com.

Response from Georgina Bondfield of Re-Leased

Thank you for sharing your detailed feedback on your experience with Re-Leased! We are thrilled to hear that the software has been a game changer for your property management workflow. It's great to know that you appreciate the seamless integration with Xero, the cloud-based accessibility, and the continuous improvement efforts by our team.

If you ever have any concerns or need assistance with anything, please don't hesitate to reach out. Our customer support team is always here to help and ensure your experience with Re-Leased remains efficient and stress-free.

Thank you for choosing Re-Leased to streamline your processes and increase transparency within your team. We look forward to continuing to support your property management needs!

Amy H.
AH
"Efficient Property Management with Minor Setup Hurdles"
What do you like best about Re-Leased?

I love Re-Leased for its ease of navigation and simplicity of use, which made it easy for me to learn and use efficiently. The maintenance process and the new AI processes are quite helpful, despite needing a bit more work. I find the forms and accounting features to be incredibly beneficial, streamlining the tasks and responsibilities involved in property management. Without Re-Leased, our tasks would take significantly longer, and the ability to access the app and website allows work to be done efficiently from anywhere, which is a huge advantage. Review collected by and hosted on G2.com.

What do you dislike about Re-Leased?

Navigating budgets can be challenging, especially when the property owner is responsible for some expenses, making it cumbersome. The AI features, though promising, require more flexibility in their templates to better serve diverse needs. Additionally, clarity on summary pages is lacking; I often find it unclear whether the rent or rate per sqm figures include GST, which can lead to misunderstandings or errors in calculations. Review collected by and hosted on G2.com.

Response from Tegwyn McCormack of Re-Leased

Thank you for the great feedback. We’re glad to hear Re-Leased is helping simplify your workflows and support remote work.

We also appreciate your comments on budgets, GST clarity, and AI flexibility - those insights are really helpful and align with areas we’re continuing to improve.

Lo C.
LC
"Useful Xero Integration, But High Costs Dampen Enthusiasm"
What do you like best about Re-Leased?

I find the integration with Xero to be pretty good, which helps by allowing me to manage one set of accounts that owners have visibility over. Review collected by and hosted on G2.com.

What do you dislike about Re-Leased?

Credia AI is expensive and does not work. The system is designed by software engineers and not actually property managers. The cost of $200 per month compared with tools provided by Google (Gemini) which are more intuitive and work out of the box. Charging extra for the property manager app makes no sense to me. I pay for a service and having to pay for something which I feel should be a part of the basic package really dampens my enthusiasm of the product. Review collected by and hosted on G2.com.

Response from Tegwyn McCormack of Re-Leased

Thanks for sharing your feedback. We’re glad the Xero integration has been valuable, and we’re sorry that parts of the experience haven’t met your expectations. If you’re open to a quick chat, we’d love to better understand your feedback, walk through recent improvements and ensure you’re getting the most value from the platform. Reach out - info@re-leased.com.

Tracy T.
TT
Trust Accountant
Small-Business (50 or fewer emp.)
"Re-Leased Customer Since 2018"
What do you like best about Re-Leased?

“We transitioned from a residential-focused system plus spreadsheets to Re-Leased, and the change has been night and day. The onboarding was smooth and supported, and now trust accounting, reconciliations, and reporting just flow.

The cloud access gives our team clarity and consistency no matter where we’re working. Audits are simpler, owner statements are polished and timely, and we no longer waste time patching together data.

Re-Leased delivers what it promises. Review collected by and hosted on G2.com.

What do you dislike about Re-Leased?

Changes requested/suggestions for our company take time to be updated Review collected by and hosted on G2.com.

Response from Georgina Bondfield of Re-Leased

Hi Tracy,

Thank you for your review and for being a fantastic customer since 2018!

We're thrilled you're enjoying Re-Leased and the ease of the software. We're constantly innovating the platform to ensure it continues to meet your needs, and so we really value your feedback. Please continue to submit your ideas and feedback through our Product roadmap which you can access by clicking on the '?' icon in the top right-hand corner of the platform.

Thanks again Tracy

BL
Property Manager
Small-Business (50 or fewer emp.)
"Great PROGRAM"
What do you like best about Re-Leased?

As a new Commercial Agent, I have found Re-Leased to be an excellent system that is both easy to navigate and very user-friendly. The intuitive layout has made the learning process smooth and efficient, allowing me to quickly build confidence in managing day-to-day tasks. The platform saves time, streamlines processes, and provides everything I need in one place. Overall, Re-Leased has been a great tool in helping me settle into my role with ease. Review collected by and hosted on G2.com.

What do you dislike about Re-Leased?

The least helpful aspect I’ve found is the limitation of using the app for work orders while on site. Having full functionality in the app to manage and send work orders in real time would make the system even more efficient. Review collected by and hosted on G2.com.

Response from Georgia Basagre of Re-Leased

Hi Bec,

Thanks for the thoughtful review. Love hearing the onboarding was smooth and that the layout saves you time. Thanks for flagging the app limitation for on-site work orders.

Thanks again!

JB
Portfolio Partner
Small-Business (50 or fewer emp.)
"Overall experience"
What do you like best about Re-Leased?

Have been using are-leased since 2020 and have loved all the updates that are happening. The best one that I like is compliance so that we can track AFSS for the properties and attending to our task workflow for this Review collected by and hosted on G2.com.

What do you dislike about Re-Leased?

Finding the right report that you need to use for what you are after.Also would love the agent app to have the key number of the property in it especially if you are on the run and need to know what the keys are Review collected by and hosted on G2.com.

Response from Georgia Basagre of Re-Leased

Hi Jennifer,

Thanks for taking the time to leave a review.

Great to hear you've been with us since 2020, and the shout-out on compliance.

Noted your feedback in regards to the reporting and agent app.

Thanks again!

Verified User in Commercial Real Estate
UC
Small-Business (50 or fewer emp.)
"Great product for any organisation in the property industry"
What do you like best about Re-Leased?

It is a great repository for all our property information and documents relating to a property or tenancy can be easily found. Love how everything can be streamlined and automated to make it easier e.g. sending invoices, rent reviews, maintenance, BWOF's etc. Review collected by and hosted on G2.com.

What do you dislike about Re-Leased?

No real downside but you have to really spend time in Released to be able to learn about and use all the features. Review collected by and hosted on G2.com.

Response from Georgina Bondfield of Re-Leased

Thank you for sharing your positive experience with Re-Leased. We're glad to hear that the platform has made it easier to streamline and automate various property management tasks!

Nerilee K.
NK
Commercial Asset Manager
Small-Business (50 or fewer emp.)
"Review for Re-leased / Credit Plus"
What do you like best about Re-Leased?

Cloud based platform, able to access portfolio anytime, anywhere - great for flexibility and remote access. Centralised maintenance hub for scheduling and tracking repairs, streamlines the process from request, issue work orders to completion Review collected by and hosted on G2.com.

What do you dislike about Re-Leased?

Reports can sometimes be inadequate ie. additional items other than rent are not captured on tenancy schedule Review collected by and hosted on G2.com.

Response from Tegwyn McCormack of Re-Leased

Hi there,

That's great to hear that Re-Leased has been helping with your day-to-day. We appreciate your feedback on reports!

Thanks for taking the time to share your review.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

12%

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Re-Leased Features
Lease Templates
Document Management
Maintenance Service Requests
Property Inspections
Service Portals
Property Accounting
Online Payment
Company Financials
Tenant Portal
Integration with Rental Payment Solution
Accounting Module
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Re-Leased