---
title: Re-Leased Reviews
meta_title: 'Re-Leased Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 187 reviews by the users' company size, role or industry
  to find out how Re-Leased works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 187
  scale: '5'
date_modified: '2026-07-31'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---

# Re-Leased Reviews
**Vendor:** Re-Leased  
**Category:** [Property Management Software](https://www.g2.com/categories/property-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 187
## About Re-Leased
The Property Management platform that helps you run a better real estate business. Re-Leased is built to make you brilliant. We free you and your team to do the meaningful work that you love, creating thriving teams, tenants and portfolios. Through powerful AI automation and integrations Re-Leased puts all of your lease and accounting data in one place, accessible anywhere; reducing risk and increasing annual return.



## Re-Leased Pros & Cons
**What users like:**

- Users value the **ease of use** of Re-Leased, finding it user-friendly and simple to navigate. (30 reviews)
- Users value the **excellent customer support** from Re-Leased, noting quick responses and helpful assistance. (18 reviews)
- Users value the **user-friendly interface and effective management features** of Re-Leased for hassle-free property management. (15 reviews)
- Users find Re-Leased to be **user-friendly** , with a clean interface and excellent, responsive support. (13 reviews)
- Users value the **efficiency** of Re-Leased, which simplifies property management tasks with seamless integrations and user-friendly design. (12 reviews)
- Time-saving (12 reviews)
- Users value the **easy integrations** with third-party apps, enhancing overall property management efficiency and team collaboration. (11 reviews)
- Helpful (10 reviews)
- Users appreciate the **intuitive design** of Re-Leased, finding it user-friendly and efficient for managing property information. (10 reviews)
- Intuitive Software (10 reviews)

**What users dislike:**

- Users find **missing features** frustrating, as key updates are not implemented and app limitations hinder functionality. (14 reviews)
- Users find **poor usability** in Re-Leased, struggling with navigation, support accessibility, and inflexible reporting options. (6 reviews)
- Users experience **slow performance** with Re-Leased, often facing delays and unrequested updates that hinder usability. (6 reviews)
- Users find the **inadequate reporting** limits functionality, with requests for more detailed and flexible reporting options. (5 reviews)
- Users find the **reporting issues** confusing, especially with event indicators and tenant fee breakdowns. (5 reviews)
- Improvement Needed (4 reviews)
- Users report a **learning difficulty** for new users adapting to Re-Leased, emphasizing the need for improved onboarding support. (4 reviews)
- Limited Customization (4 reviews)
- No App (4 reviews)
- Poor Customer Support (4 reviews)

## Re-Leased Reviews
  ### 1. the training session is wonderful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jerry C. | Senior Property Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about Re-Leased?**

Big thanks to Atul from the Re-Leased training team for his clear and professional guidance throughout our onboarding. He was knowledgeable, patient, and made the process smooth and efficient. We really appreciated his support!

**What do you dislike about Re-Leased?**

could be complicated if we wanted to revert an invoice or transaction.

**What problems is Re-Leased solving and how is that benefiting you?**

keep the account straight ,and keep everything in record

**Official Response from Georgia Basagre:**

> Thanks for your review Jerry, great to hear you had a positive onboarding and training. 

  ### 2. The Roadshow was punchy and informative

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about Re-Leased?**

They are proactive and ahead of the times. They have a drive to make things better and very open to feedback

**What do you dislike about Re-Leased?**

It can be slow and when an update is done, something stops working

**What problems is Re-Leased solving and how is that benefiting you?**

Productivity

**Official Response from Georgia Basagre:**

> Hi there, 

That's wonderful to hear that you enjoyed the roadshow, it was great to have you with us - we love connecting with our customers and hearing your feedback. Great to hear that Re-Leased is also helping with your day-to-day productivity. 

Thanks for raising your feedback in regards to the slowness, will pass this feedback over to the team. 

Many thanks - we look forward to seeing you at the next roadshow. 


  ### 3. Highly Professional Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about Re-Leased?**

Easy to use and has everything i need to manage my business

**What do you dislike about Re-Leased?**

sometimes connections of invoices to the other software

**What problems is Re-Leased solving and how is that benefiting you?**

when i have sync issues with invoices and payments

**Official Response from Georgia Basagre:**

> Hi there, 

Glad to hear that Re-Leased is supporting your day-to-day operations well. Appreciate the note around invoice syncing and connections with other software. We know how important that is, and I’ll make sure your feedback is shared with the team.

Thanks again for taking the time to share.

  ### 4. Learning the system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Re-Leased?**

Not sure, I don't use it enough to say properly.

**What do you dislike about Re-Leased?**

I do not find the platform terribly intuitive and a bit fiddly

**What problems is Re-Leased solving and how is that benefiting you?**

It's not. I don't use enough features for that

**Official Response from Georgia Basagre:**

> Hi there,  

Thank you for taking the time to leave us a review.

Sorry to hear that the user experience hasn't met your expectations. Is there anything in particular that you would like more guidance on?

If you need additional learning material, you can check out our Help Centre or contact our support team to assist you on anything specific. 

Thanks again for taking the time to leave us a review - we appreciate it!

  ### 5. Incredible platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2025

**What do you like best about Re-Leased?**

As a property manager, I like the tenancy schedules and reporting functions on the leasing front.

**What do you dislike about Re-Leased?**

Lease events report - dislike the number indicator of events, prefer actual dates and events.

**What problems is Re-Leased solving and how is that benefiting you?**

Database - extracting lease information

**Official Response from Georgia Basagre:**

> Hi there, 

Thanks for taking the time leave your review - great to hear you are enjoying the tenancy and reporting functions on the leasing front.
In regards to the lease events report, you will have to click the numbers on the report to drill down to the details that you are looking for, numbers on the top line are totals, click them for a full list, or any numbers within the report for a filtered list to a specific property. If you have insights available you can also get a detailed list from there.

Thanks!

  ### 6. Great system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2025

**What do you like best about Re-Leased?**

Very usful for manageing big number of properties.

**What do you dislike about Re-Leased?**

Accounting features are great. All kinds of reports.

**What problems is Re-Leased solving and how is that benefiting you?**

Record keeping

**Official Response from Georgia Basagre:**

> Hi there, 

Thank you for taking the time to share your experience! Great to hear Re-Leased is helping you manage a large number of properties more easily. 

  ### 7. Its an easy system to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Re-Leased?**

Easy to use and find invoices, easy to upload documents and side panel to see the invoice while you fill out the required fields helps .

**What do you dislike about Re-Leased?**

Could do with two levels of search facility, so I could search for my location and then on a contractor at the same time.

**What problems is Re-Leased solving and how is that benefiting you?**

Showing invoices and payment details

**Official Response from Georgia Basagre:**

> Hi there, 

Thanks for your review. Great to hear you're finding Re-Leased easy to use, especially when it comes to managing invoices and documents.

Appreciate the suggestion around improving the search functionality — I’ll pass that feedback to the team.

Thanks again for sharing your experience!

  ### 8. Great Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about Re-Leased?**

The whole process from the sales to onboarding the team behind Re-Leased are professinal and knowledgable across the board. Also, the softwear itself is robust yet userfriendly and extreamly simple to navigate / pickup. Intergration with our business has been second to none. Only good words to say!

**What do you dislike about Re-Leased?**

I dont really have any dilikes about Re-Leased.

**What problems is Re-Leased solving and how is that benefiting you?**

Our biggest issue as a small private property agaency is that we do everything in house. Keeping track of everything from AST's through to GSRs and fundimental compliance such as workers public liability has been a game changer for us use Re-Leased. It has also solved alot of wasted manual labour hours being spend on invoices, emails and reminders being sent out to tenants. Overall Re-Leased has streamlined our whole business so that everything is being tracked and completed ontime reducing liability and cost across the board.

**Official Response from Georgina Bondfield:**

> Thank you for your positive feedback! We are pleased to hear that Re-Leased has streamlined your business operations and saved you valuable time. Our goal is to provide a solution that simplifies property management and compliance, and we're glad to hear that it has been a game changer for you.

  ### 9. Business Manager

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Re-Leased?**

The best thing is having everything in one place

**What do you dislike about Re-Leased?**

Inability to easily manage outgoings in released

**What problems is Re-Leased solving and how is that benefiting you?**

Holding information on commercial properties

**Official Response from Georgia Basagre:**

> Hi there, 

Thanks for sharing this! Great to hear you’re finding value in having everything in one place and keeping track of your commercial property info. We really appreciate the note on managing outgoings - that’s helpful feedback for our team.

Thanks again. 

  ### 10. Best option for commercial property management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan A. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about Re-Leased?**

Re-Leased is a breath of fresh air in the world of property management software. It is comfortably the most intuitive software system I have used. As a property investor I find the integration with Xero extremely helpful to the running of our businesses.
The AI feature (CREDIA) could be a real game changer on the productivity front as it begins to take on more of the administrative tasks and burdens.

**What do you dislike about Re-Leased?**

By now it would be good if there were more software integrations available around eg compliance and the tenant/landlord apps could do with an update.

**What problems is Re-Leased solving and how is that benefiting you?**

Re-Leased helps me manage all my property related information and automate charge raising in one place. Saving time and allowing me to focus on building the business

**Official Response from Georgina Bondfield:**

> Thank you for your thoughtful review! We're thrilled to hear that Re-Leased has brought simplicity and efficiency to your property management, and that the integration with Xero is making a meaningful impact on your business operations. It’s exciting to know that Credia AI is helping to reduce administrative burdens, and we’re confident it will continue to drive even greater productivity as it evolves.

  ### 11. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carol R. | Finance administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Re-Leased?**

Easy to edit when mistakes have been found, or changes made. Really user friendly. There is a help button for support if struggling with something and they get back to you quite quickly and are really helpful.

**What do you dislike about Re-Leased?**

I haven't really come across anything I don't like but if I had to name something it would be I cannot void a credit expense when a mistake was made but it wasn't a problem as I could edit it to zero.

**What problems is Re-Leased solving and how is that benefiting you?**

All our work orders and invoices are all on there and I can see what invoices are awaiting approval, what has been approved and what has been paid. I can also attach the work order to the invoice .

**Official Response from Georgina Bondfield:**

> Thank you for sharing your positive experience with Re-Leased. We're pleased to hear that you find it user friendly and that it helps you manage work orders and invoices effectively. We'll take note of your feedback about the credit expense feature.

  ### 12. Nimisha helped me with my issues.  She was very kind and showed a lot of patience.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gail J. | Administrator for Estates & Conservation, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Re-Leased?**

Very straight forward to use.  The customer support is very good and quick.  I use this software package every day and as a new user find it very easy to use.

**What do you dislike about Re-Leased?**

It does not work so well with zero, it takes a few days to sync payments.

**What problems is Re-Leased solving and how is that benefiting you?**

Definitly compliance - I just need it to remind me of upcoming services

**Official Response from Georgina Bondfield:**

> Thank you for your kind words about Nimisha's support and the ease of using our software. We understand the value of quick and effective customer assistance and truly appreciate your feedback.


  ### 13. On the whole Released has saved us hours of work!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vanessa B. | Divisional Director, Head of Client Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Re-Leased?**

All the processes from the importing of bank statements and allocating receipts to payments to our clients are alot easier and quicker than our old system, freeing up valuable time.

**What do you dislike about Re-Leased?**

The only downside would be when there are issues with internet connection

**What problems is Re-Leased solving and how is that benefiting you?**

The arrears function/dashboard is very clear and straightforward which helps when chasing any debts

**Official Response from Georgia Basagre:**

> Hi Vanessa,

We're thrilled to hear that Re-Leased is making bank statement imports and payment allocations more efficient for you and giving you valuable time back in your day! We take note of your feedback regarding the client statement functionality and understand its importance from an accounting perspective.

Thank you for taking the time to share your feedback.

  ### 14. Re-leased excellent Property Management Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laura G. | Finance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Re-Leased?**

I like that it's very easy to use and navigate between areas. Excellent for accounting side of property management.

**What do you dislike about Re-Leased?**

I would like a connection with HMRC to enable us to submit VAT returns through the software.

**What problems is Re-Leased solving and how is that benefiting you?**

Rent payments very easier to process and keeping on top of arrears

**Official Response from Georgina Bondfield:**

> Thank you for your feedback and we're glad to hear that you find Re-Leased easy to use and beneficial for the accounting side of property management.

  ### 15. A good maintenance organiser

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marshall W. | Facilities Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Re-Leased?**

The ability to produce a maintenance report for a time period is very useful.
It is quite easy to use, nothing is too complicated to understand.

**What do you dislike about Re-Leased?**

I can't find the way to set up my personal preferences for templates. Everytime I send a work order or do correspondence I have to change the default templates even though I only use one.

**What problems is Re-Leased solving and how is that benefiting you?**

For me, it is the ability to view and create work orders and maintenance tasks for all of the buildings we manage.
My company also benefit from the finance side.

**Official Response from Georgina Bondfield:**

> Hi Marshall,

Thank you for your review! We're thrilled to hear that Re-Leased is helping to streamline your maintenance processes.

To set your personal preferences for templates in Re-Leased, you can customise your 'Work Order Master Template' or any correspondence template. Once customised, your preferred text will automatically become the default. When viewing the list of templates, the current default is highlighted, and you have the option to set any other template as the default by using the available link. If you need any further assistance, please don't hesitate to reach out to our support team—they'll be happy to help!

  ### 16. User Friendly Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Courtney B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Re-Leased?**

ReLeased is extremely user friendly and easy to use. There are constant developments happening, which is based on feedback from it's users so the little niggles are constantly being addressed by their developers. 

All functions required for me to complete my job can be actioned via ReLeased, meaning I don't need to have multiple software subscriptions available.

Customer support is always prompt, as well as a detailed Knowledge Base where the majority of my questions can be answered.

**What do you dislike about Re-Leased?**

Some reporting formats cannot be amended, rather I download a .csv file and create a custom report myself. Custom reporting would be beneficial, however I assume this is something that could be introduced in the future. 

Features can be amde available for a higher subscription fee, whereas they should be included anyway. Already subscriptions increase based on number of properties/tenancies, so additional features should be made readily available for everyone. 

We trialled the new invoice automation function, and found it more time consuming thatn just manually entering the invoices. This is an example of a feature that shouldn't be paid for, as it may not be suitable for everyone.

**What problems is Re-Leased solving and how is that benefiting you?**

I use ReLeased for the entire management process, including all trust accounting. It is helpful to be able to complete all tasks in one program, opposed to having multiple subscriptions. 
The only other software I use in addition to ReLeased is an inspection reporting software - it would be beneficial if an inspection report could be made via ReLeased, including photos etc.

  ### 17. Re-Leased has streamlined our property management processes.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alan S. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Re-Leased?**

The aspect I appreciate most about Re-Leased is the exceptional service provided by Atul Sharma. Throughout the implementation period, he consistently delivered prompt and complete support, ensuring a smooth transition and optimal setup for our operations. His dedication and expertise have significantly contributed to the seamless integration of the software into our daily processes.

**What do you dislike about Re-Leased?**

I find the invoice intelligence function is a little slow.

**What problems is Re-Leased solving and how is that benefiting you?**

Re-Leased software enhances property management by centralizing data, automating routine tasks, providing real-time analytics, improving communications, and ensuring compliance.

**Official Response from Georgina Bondfield:**

> Hi Alan,

Thank you for highlighting how Re-Leased has streamlined your property management processes! We're thrilled to hear that Atul's exceptional service made a meaningful impact during your implementation — he truly embodies the support we strive to provide every step of the way.

We appreciate your feedback regarding the invoice intelligence function, and we’re always working to improve the speed and performance of our features

  ### 18. Great software and professional team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 31, 2024

**What do you like best about Re-Leased?**

Excellent implementation process where you are assigned a personal implementation manager (Simon Russel) to guide you through the process and make sure the system is setup properly and does everything you need it to do accurately

**What do you dislike about Re-Leased?**

Some tweaks to the UI would improve the system

**What problems is Re-Leased solving and how is that benefiting you?**

Manages invoices, compliance, service charge, rent reviews and diary

  ### 19. Just awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark G. | Property Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Re-Leased?**

Re-Leased made our move into managing our own portfolio from having external property management completely pain free and seamless.  From the initial implementation process through training and support, the team at Re-Leased have really nailed property management and we simply could not be happier with the solution.

Integration with Xero makes accounting easy and automated and the various "Hubs" allow us to organise work in a methodical and planned way.

**What do you dislike about Re-Leased?**

Erm, nothing!  We really cannot find anything within the platform that we do not like!  We were inexperienced at managing our own properties as we had always relied on external agencies to carry out this function for us but finding Re-Leased was a real God send and we just wondered why we had never done it before!

**What problems is Re-Leased solving and how is that benefiting you?**

Re-Leased just pulls everything together "under one roof", so to speak, and makes property management largely automated, meaning that one person can easily manage a significant number of properties without any support.

Everything just works!  Document storage, reminders, maintenance tasks - it's all there in a simple to use, intuitive program that really is a pleasure to use.

**Official Response from Georgina Bondfield:**

> Hi Mark,

Thank you very much for your positive review! We love having you as a customer, and it's wonderful to hear how the platform is benefiting your business.

Thanks again Mark

  ### 20. One of if not the best on the market!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew M. | Senior Asset Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Re-Leased?**

Released offers an exceptional user experience with its intuitive interface and seamless navigation. The screen presentation is visually appealing, making it easy to access features and information. Overall, it stands out as one of the best options on the market, combining functionality and design for an unparalleled user experience

**What do you dislike about Re-Leased?**

Occiasionally some functions don't cross tag in reporting

**What problems is Re-Leased solving and how is that benefiting you?**

In reflecting on my experience with Released, I’ve found that it significantly saves time once all information is accurately entered. The streamlined process allows for efficient data retrieval and reporting, enhancing productivity. However, it’s crucial to ensure that the initial data input is precise to fully leverage its time-saving benefits.

**Official Response from Georgina Bondfield:**

> Hi Matthew,

Thank you for your great review. We're glad to hear that Re-Leased stands out for you with its intuitive interface and seamless navigation. It's always our goal to balance functionality with design for an exceptional user experience. Thanks again for sharing your experience!

  ### 21. The programme is very helpful with keeping track of multiple Tenancies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Re-Leased?**

Keeping everything nice and tidy in one place for easy referral to everything.

**What do you dislike about Re-Leased?**

Sometime can be quite repetative, and sometimes the different screens will take you right back to the start, such as the search process.

**What problems is Re-Leased solving and how is that benefiting you?**

Keeping track of what problems there are in tenancies, keeping track of costing of different fixes, keys, storage and easy access of information.

**Official Response from Georgina Bondfield:**

> We're glad to hear that Re-Leased is helping you keep track of multiple tenancies and providing easy access to information. Thank you for your feedback!

  ### 22. Not Always Able to Add Required Information

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Re-Leased?**

You are able to log all your daily tasks and that  other members of the team can view these.

**What do you dislike about Re-Leased?**

To be able to attach a word or excel document and be able to save this and then update.
When running  reports under maintenance it doesn't allow you to print a report for all outstanding maintenance tasks.
There are too many new releases that are not always beneficial and the ones we log as a like to have are never implemented

**What problems is Re-Leased solving and how is that benefiting you?**

The customer service team are very efficient and and usually come back very promptly but they don't always have the information available

  ### 23. A system which works well for our needs.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Re-Leased?**

I like how easy it is to use and how most things are seemless. The email integration is a great feature. Maintenance is easy enough t follow along with. Customer support are always helpful and quick to reply to any enquiries.

**What do you dislike about Re-Leased?**

Ity can be slow at times and have small glitches although this could be to do with our network.

**What problems is Re-Leased solving and how is that benefiting you?**

issues that re-leased are solving is the tracking of maintenace. any user can look at a maintenance task and add there own notes and documents so eveyone is up to date on what is happening at a property.

**Official Response from Georgina Bondfield:**

> Thank you for your positive review! We're thrilled to hear that you're finding our platform easy to use and seamless in most areas. It's great to know that Outlook email integration and maintenance features are working well for you.

  ### 24. Transition to Re-Leased

**Rating:** 5.0/5.0 stars

**Reviewed by:** Penny L. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2024

**What do you like best about Re-Leased?**

Supportive transition from another software company to Re-leased. Friendly, supportive and knowledgeable trainers making the process fun along the way!

**What do you dislike about Re-Leased?**

Haven't found anything yet ..... feel supported if we do encounter a problem.

**What problems is Re-Leased solving and how is that benefiting you?**

Commercial

  ### 25. On-Boarding Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about Re-Leased?**

So simple and easy to use/navigate. the onboarding process has been amazing!

**What do you dislike about Re-Leased?**

We have only just started using and at this stage no dislikes.

**What problems is Re-Leased solving and how is that benefiting you?**

The ease of use, compared to our last software.

  ### 26. Great software and services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew S. | Associate Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Re-Leased?**

User friendly and quick and easy to get to the correct information.

**What do you dislike about Re-Leased?**

None that I can think of. It ticks all the boxes for a great property management system.

**What problems is Re-Leased solving and how is that benefiting you?**

Primarily to manage service charges so invoices are issued on time and good records of expense invoices with contractors.

**Official Response from Georgia Basagre:**

> Hi Andrew, 

Thank you for sharing your feedback, it's great to hear that you find Re-Leased user-friendly and efficient for accessing the right information quickly! 

  ### 27. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha R. | Housing support worker, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about Re-Leased?**

Having the support from Atul made it so much easier to understand. Found it to be easy and simple after he explained everything. We had 4 sessions of training with Atul and this was great. 
Love how it reconciles with Xero.

**What do you dislike about Re-Leased?**

i have nothing but good to say about Re-leased.

**What problems is Re-Leased solving and how is that benefiting you?**

Not having to enter in tenants payments singularly and weekly.
having sections for different payments.

**Official Response from Georgina Bondfield:**

> Thank you for sharing your positive experience with Atul and Re-Leased. We're delighted to hear that the training sessions were helpful and that the platform has simplified your payment processes. The integration with Xero is indeed a great feature.

  ### 28. Great help and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Re-Leased?**

Re-Leased is easy to navigate, has great customer support and provides the resources I need to manage commercial properties.

**What do you dislike about Re-Leased?**

The ability to customise certain aspects such as owner statements

**What problems is Re-Leased solving and how is that benefiting you?**

Making it easy to manage commercial properties. saving me time. making me more efficient.

**Official Response from Georgia Basagre:**

> Hi Melanie, 

Giving you time back in your day and boosting your efficiency is exactly what we aim for at Re-Leased,  and it's great to hear that we're able to make your day-to-day operations easier. Plus, it's wonderful to hear that you find navigating Re-Leased to be straightforward and that our customer support, along with the resources provided, effectively supports your commercial property management needs. 

Thanks again for your feedback. 

  ### 29. Good system with features being improved

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Re-Leased?**

The system is easy to work around and find what you're looking for. We have recently been exploring features to integrate further into the system and ensure we are getting best use of the product. The webinars are also quite helpful and training sessions we have arranged have assisted with this. The automation with Xero is great.

**What do you dislike about Re-Leased?**

Some of the follow up from the webinars doesn't always occur, and it can feel like sometimes certain bits of data need to be entered in a couple of different places to complete. As with many products, the webinars make use on certain features much easier but once they're learned its great.

**What problems is Re-Leased solving and how is that benefiting you?**

They seem to be continually looking at improving the systems and releasing updates which is positive. We are currently exploring the maintenance improvements and rolling out staff onto the app to assist with prioritisation.

  ### 30. Great software, don't know what we'd do without it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Re-Leased?**

Makes mangaging mulitiple properties (80+) 
Rasing invoices for tenancies is easy now (used to be manual)
Easy to track multiple maintenance tasks across multiple properties
Eyncs with Xero

**What do you dislike about Re-Leased?**

At a micro level can be a bit clunky- moving between screens.
Adjusting timings for future tasks, you need to manually adjust but on the whole really great.

**What problems is Re-Leased solving and how is that benefiting you?**

Means we've swapped from a manually (coyp and paste in Xero and email) to automated system - handling lease to and creating invoices, check outs to and new tenants to the system creatings
Saves time and maintains accuracy and rremoves the need to excel calculations.

Property maintenance tasks are also easy to track (used to have to use outlook diary and email) but this gives prompts and visabilty to whole team of whatever needs doing and where we are at with them.

**Official Response from Georgina Bondfield:**

> Thank you so much for your review! We're thrilled to hear that Re-Leased has become such an essential part of managing your properties, and it's fantastic to know that invoicing and maintenance tracking have become so much easier for you—especially with Xero integration. We're always working on improving the user experience, and hopefully you are enjoying the new navigation!

  ### 31. Love the system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emma M. | Senior Property Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Re-Leased?**

Could based - access anywhere 
Continual updates and evaluation of the product.

**What do you dislike about Re-Leased?**

No ability to task workflows for tasks like lease renewals - would make it easier for remote / off-site workers

**What problems is Re-Leased solving and how is that benefiting you?**

Ease of communication and transparency

**Official Response from Georgina Bondfield:**

> Hi Emma, we're thrilled to hear that you're loving Re-Leased. It's great to know that the cloud-based access and continuous updates are working well for you. We're always enhancing the platform and really appreciate your feedback!

  ### 32. Re-Lease software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelsie M. | Commercial Property Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Re-Leased?**

The use of invoice intelligence for invoicing has improved the efficiency of our company

**What do you dislike about Re-Leased?**

Occasionally, they will remove tags and statuses which are useful when working on the maintenance hub

**What problems is Re-Leased solving and how is that benefiting you?**

Invoicing efficiency and management of tenancies

**Official Response from Georgia Basagre:**

> Hi Kelsie, 

We're happy Invoice Intelligence has improved your company's efficiency. We're also glad it's making invoicing and tenancy management smoother for you. Thanks for your feedback and for letting us know how Re-Leased benefits your business!

  ### 33. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Re-Leased?**

Easy to use and navigate on phone and laptop

**What do you dislike about Re-Leased?**

Uploading Documents, photos and entering client notes

**What problems is Re-Leased solving and how is that benefiting you?**

Solving Paperwork, all admin can view notes

**Official Response from Georgina Bondfield:**

> We're glad to hear that you find Re-Leased easy to use! Regarding document management, we recommend giving our Credia AI a try, we will continue to invest in making this process faster and easier for our users. 

  ### 34. Great Product with Incredible Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Re-Leased?**

Re-Leased makes the day-to-day Property Management duties easy. Being able to use Re-Leased wherever you are in one of the great benefits. Re-Leased is a very user-friendly system that is easy to navigate. The Knowledge Base page is fantastic for assistance and if that doesn't answer your questions the Customer Service is incredible and extremely helpful.

**What do you dislike about Re-Leased?**

I do not have many dislikes when it comes to Re-Leased, being able to report on absolutely every field in any way would be a great benefit.

**What problems is Re-Leased solving and how is that benefiting you?**

Storing all information in 1 location.

  ### 35. Great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Re-Leased?**

The customer service team are always so quick to responnd and the advice is clear and easy to follow. Setting up new tenancies is simple and the whole product is very user friendly.

**What do you dislike about Re-Leased?**

Reproducing whole batches of receipts for auditing is too time consuming, and reconciling outgoings should be more simple.

**What problems is Re-Leased solving and how is that benefiting you?**

Trust accounting simplified

  ### 36. Easy to navigate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Re-Leased?**

Easy to navigate. Setting up properties is straightforward and uploading inforamtion is simple. Customer support is generally very helpful too.

**What do you dislike about Re-Leased?**

Management of inspections is a little limited in terms of being able to update / archive inspections set up for tenancies that are no longer valid .

**What problems is Re-Leased solving and how is that benefiting you?**

Working on compliance monitoring.

  ### 37. Re-leased is an intuitive Property Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Re-Leased?**

My experience thus far is that it is very intuitive in the way information is acquired. The reports are also very good and present well for owners and tenants.

**What do you dislike about Re-Leased?**

Occasionally the system is quite slow and takes time to load. There is not much to dislike at this stage as I have had and continue to have a positive experience.

**What problems is Re-Leased solving and how is that benefiting you?**

Re-leased makes it very effective and efficient to find the information you require in order to form a well educated opinion and response for owners and tenants.

**Official Response from Georgina Bondfield:**

> Thank you for your review! We're happy to hear that you find Re-Leased intuitive and that the reports are working well for you and your clients. It’s great to know Re-Leased is helping you get the info you need to make informed decisions for owners and tenants. If you ever have more feedback, we’d love to hear it. Thanks again!

  ### 38. Software looks good so far, looking forward to using it.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about Re-Leased?**

Auto invoicing and integration with Xero

**What do you dislike about Re-Leased?**

Xero integration for payment allocation from Xero happens overnight. This should be more often.

**What problems is Re-Leased solving and how is that benefiting you?**

Managing all your properties in one place

**Official Response from Georgina Bondfield:**

> Thank you for sharing your positive experience with the auto invoicing and Xero integration. We are always exploring new ways to improve the software, thank you for your feedback.

  ### 39. Good all round package

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Re-Leased?**

Easy to use and mostly intuitive.  They are adding new features all the time and listen to feedback from users.  Customer support is very quick at coming back to you.

**What do you dislike about Re-Leased?**

The accounts side of the package could do with some work to make it easier to use.  It seems to take a lot of time to do a simple task.

**What problems is Re-Leased solving and how is that benefiting you?**

Everything all in one place so all staff can access the records easily and know what is going on.

**Official Response from Georgina Bondfield:**

> We’re delighted to hear that Re-Leased’s user-friendly design and intuitive features have made a positive impact, and that our customer support team has been able to assist you effectively. We are constantly working on improving our features and appreciate your feedback.

  ### 40. Scaling up

**Rating:** 4.0/5.0 stars

**Reviewed by:** julian w. | A, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2022

**What do you like best about Re-Leased?**

intuitive interface
integration with xero

**What do you dislike about Re-Leased?**

initial data load very time consuming
concerns over reporting
invoicing cannot set management fee % for calculation
xero integration issues over handling both BAU account and client account monies
dont feel able to let it run the show

**Recommendations to others considering Re-Leased:**

Get your data ready in advance

**What problems is Re-Leased solving and how is that benefiting you?**

Lease and property management
Client accounting and reporting

  ### 41. EASE OF USE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2024

**What do you like best about Re-Leased?**

Uploading of the bank statement and how the system knows to allocate the payment to the correct invoice.

**What do you dislike about Re-Leased?**

If a client has more than one property which has a rent and service charge ledger attached to it, how you have to go into each ledger to hold the funds.
For example i have a few clients that i run all service charge statements for at month end and i have to go into each ledger to hold the funds back, this is very time consuming.

**What problems is Re-Leased solving and how is that benefiting you?**

Efficient day to day running of my role.

  ### 42. efficeint

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Re-Leased?**

re-leased provides is a useful tool for time management

**What do you dislike about Re-Leased?**

parts can be a bit tricky to navigate when first using

**What problems is Re-Leased solving and how is that benefiting you?**

time management and store of important information

  ### 43. Customer Service/Follow up

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marnie E. | administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Re-Leased?**

E-mail availability of the customer support

**What do you dislike about Re-Leased?**

Email only - some issues are hard to work out in emial a conversation would be better

**What problems is Re-Leased solving and how is that benefiting you?**

Adhoc enetring queries

  ### 44. very good, continuing to develop the software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Re-Leased?**

Continued development to offer what property managers require

**What do you dislike about Re-Leased?**

ability to provide presentable reports isn't as desired

**What problems is Re-Leased solving and how is that benefiting you?**

lease term management

  ### 45. A good easy to use system with lots of different functions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anne B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about Re-Leased?**

Easy to use, finding information is easy, customer support are easily contactable and helpful. Covers most of the aspects we need as a facilities team

**What do you dislike about Re-Leased?**

Some of the changes have made finding information slightly longer timewise

**What problems is Re-Leased solving and how is that benefiting you?**

This is not really specific to my role

  ### 46. Really helped streamline our rent invoicing process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Re-Leased?**

Re-Leased provides "one truth" records for all our tenant information and provides an excellent framework to ensure our rent invoicing is accurate and timely.  It has a great interface with Xero so we have a brilliant streamlined process.

**What do you dislike about Re-Leased?**

I don't dislike anything, itt's all good.

**What problems is Re-Leased solving and how is that benefiting you?**

We had quite a manual process for billing before using Re-Leased and now it's all streamlined and driven by the lease information uploaded by our business development team.

  ### 47. Released is user friendly but it can still be improved in many ways.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** April 22, 2024

**What do you like best about Re-Leased?**

User friendly and it is very easy to navigate.

**What do you dislike about Re-Leased?**

It gets slow at time, specially on month ends. Also, i have to go through alot of clicks to get to  where Im looking for. It should be able to offer a screen with a quick overview of an account instead of having to go through to many tabs.

**What problems is Re-Leased solving and how is that benefiting you?**

Business solution for managing properties.

  ### 48. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marta G. | Property and Accounts Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Re-Leased?**

There is a tab for almost anything related to the property/tenancy.
Customer support is responsive and helpful.

**What do you dislike about Re-Leased?**

There are a few specifics about our tenancies that Released doesn't seem to accomodate yet.

**What problems is Re-Leased solving and how is that benefiting you?**

We used to have all information related to properties and tenancies in different employees' head/computer/mobile phone. This can cause problems when anyone is off work. On Released we can have everything together and available anytime.

  ### 49. Practical

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Re-Leased?**

Esay to use and organised - good training

**What do you dislike about Re-Leased?**

lack of an account manager and personal approach

**What problems is Re-Leased solving and how is that benefiting you?**

Time with staff training is now easier as it is quicker to have them refer to the help centre.

  ### 50. User friendly!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Re-Leased?**

Very easy to use! Simple and user friendly

**What do you dislike about Re-Leased?**

Some of the functions for running reports.

**What problems is Re-Leased solving and how is that benefiting you?**

Helps me easily keep track of tenant tasks


## Re-Leased Discussions
  - [What is Re-Leased used for?](https://www.g2.com/discussions/what-is-re-leased-used-for)

- [View Re-Leased pricing details and edition comparison](https://www.g2.com/products/re-leased/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-31+16%3A08%3A05+-0500&secure%5Bsession_id%5D=4e5386e1-9bb5-45e7-b89c-9b69659792a7&secure%5Btoken%5D=e6b59f4ba9ae8c09889cc44b7b091440d32021332e3fb77d29c52f405b2e841d&format=llm_user)
## Re-Leased Integrations
  - [Google](https://www.g2.com/products/google-google/reviews)
  - [Inspection Express](https://www.g2.com/products/inspection-express/reviews)
  - [Inspection Manager](https://www.g2.com/products/inspection-manager/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews)
  - [Z+Pack | Zero-Based Budgeting Package](https://www.g2.com/products/z-pack-zero-based-budgeting-package/reviews)

## Re-Leased Features
**Lease Administration Platform Features**
- Portfolio Administration
- Lease Accounting
- Lease Auditing
- Document Management
- Critical Date Alarms
- Regulatory Compliance
- Integration / APIs
- Reporting
- Dashboards

**Leasing**
- Lease Templates
- Document Management

**Platform Basics**
- Interoperability
- Reporting

**Portfolio Monitoring**
- Asset Management
- Portfolio Management
- Investment Management

**Building Operations**
- Maintenance Service Requests
- Property Inspections
- Service Portals
- Building Announcements

**Platform Content**
- Automation

**Investment Operations Management**
- Investor Portal
- Financial Calculator
- Investor Reporting

**Agentic AI - Lease Administration**
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Accounting**
- Property Accounting
- Online Payment
- Company Financials
- Certificates of Insurance (COI)
- Dashboards

**Platform Data**
- Visualization
- Dashboard
- Alerts and Notifications

**Platform Additional Functionality**
- Cloud
- Portal
- Investor Statements
- Mobility

**Operations**
- Tenant Portal
- Integration with Rental Payment Solution
- Accounting Module
- Maintenance Management

**Agentic AI - Property Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Re-Leased Alternatives
  - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,020 reviews)
  - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) - 4.1/5.0 (371 reviews)
  - [Entrata](https://www.g2.com/products/entrata/reviews) - 4.6/5.0 (807 reviews)

