Raintree Systems Pricing Overview

I like the ability to customize our experience for each of our entities based the unique requirements of each one. Whether it's custom fields or special reports, everything we need is provided. Once every thing is implemented, everything is very easy to use. Not to mention the system handles multiple users entering large amounts of information every day. Very stable system and we've been using it for years! Review collected by and hosted on G2.com.

Only complaint is the response time from customer service if there is a problem. Typical response time, depending on severity of the issues, ranges from a few days to a few weeks. Review collected by and hosted on G2.com.

It is less expensive than some systems. It gives everyone in the office something to complain about every day. Review collected by and hosted on G2.com.

User functionality is not intuitive. Changing anything takes dozens of steps. Unless you are a computer programer you won't be able to update templates.

When you call support, usually the person on the phone can't help with anything other than a password reset. Numerous times there is NO ONE in the organization that can help make the changes or setup anything.

Refuse to provide training or help because they don't have anyone that can help.

Account managers never respond. System integrations don't work.

If you have used other EMRs/PMs this one will not be easy to use. Review collected by and hosted on G2.com.