Top 10 Pure Chat Alternatives & Competitors

(206)4.3 out of 5

Pure Chat is not the only option for Live Chat Software. Explore other competing options and alternatives. Live Chat Software is a widely used technology, and many people are seeking simple, easily administered software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to Pure Chat include customer service and email. The best overall Pure Chat alternative is LiveChat. Other similar apps like Pure Chat are Olark, Fin by Intercom, Lime Connect (formerly Userlike), and tawk.to. Pure Chat alternatives can be found in Live Chat Software but may also be in AI Customer Support Agents Software or Help Desk Software.

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Best Paid & Free Alternatives to Pure Chat

LiveChat
Olark
Fin by Intercom
Lime Connect (formerly Userlike)
tawk.to
LivePerson
LiveAgent
Drift

Top 10 Alternatives to Pure Chat Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Pure Chat stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Information Technology and Services, and Consumer Services, and find the best product for your business.

LiveChat

By Text

4.5/5

(773)

Product Description

Reviewers say compared to Pure Chat, LiveChat is:

Slower to reach roi

More expensive

Better at support

Categories in common with Pure Chat:

By Olark

Product Description

Reviewers say compared to Pure Chat, Olark is:

More expensive

More usable

Better at support

Categories in common with Pure Chat:

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to Pure Chat, Fin by Intercom is:

Slower to reach roi

More expensive

Categories in common with Pure Chat:

Live Chat

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tawk.to

By tawk.to

4.5/5

(195)

Product Description

Reviewers say compared to Pure Chat, tawk.to is:

Better at meeting requirements

Easier to admin

Categories in common with Pure Chat:

By LivePerson

Product Description

Reviewers say compared to Pure Chat, LivePerson is:

Slower to reach roi

More expensive

Categories in common with Pure Chat:

By QualityUnit

Product Description

Reviewers say compared to Pure Chat, LiveAgent is:

Slower to reach roi

More expensive

Better at support

Categories in common with Pure Chat:

By Salesloft

Product Description

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Reviewers say compared to Pure Chat, Drift is:

Slower to reach roi

More expensive

Better at support

Categories in common with Pure Chat:

By Velaro

Product Description

Reviewers say compared to Pure Chat, Velaro is:

Easier to admin

Easier to do business with

Better at support

Categories in common with Pure Chat:

By Tidio

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to Pure Chat, Tidio is:

Slower to reach roi

More expensive

Better at support

Categories in common with Pure Chat:

Live Chat