--- title: Protecht Reviews meta_title: 'Protecht Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 64 reviews by the users' company size, role or industry to find out how Protecht works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 64 scale: '5' date_modified: '2026-07-07' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # Protecht Reviews **Vendor:** Protecht **Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) **Average Rating:** 4.5/5.0 **Total Reviews:** 64 ## About Protecht Overview: Protecht ERM is a comprehensive enterprise risk management platform that helps organizations identify, assess, monitor, and respond to risks that could impact strategic objectives and performance. It provides a single, integrated system to manage risk across the enterprise, enabling better decision-making and stronger organizational resilience. Designed to scale with organizational complexity, Protecht ERM supports both day-to-day risk management and board-level oversight, helping teams move from fragmented risk processes to a connected, enterprise-wide view of risk. Who it’s for: Protecht ERM is used by organizations across regulated and non-regulated industries, including financial services, government, education, and critical infrastructure. It is well suited to: - Risk and compliance teams managing complex risk environments - Executives and boards requiring clear, reliable risk insight - Organizations with regulatory, operational resilience, or third-party risk obligations - Businesses seeking to replace spreadsheets or disconnected point solutions The platform supports organizations of all sizes, from growing teams to large, multi-entity enterprises. Key features: Protecht ERM offers a robust set of capabilities to support proactive and structured risk management, including: - Dynamic risk assessments that adapt to changing business and risk conditions - Key risk indicators that provide early warning signals and ongoing risk monitoring - Incident and issue management to capture, analyze, and learn from events - Integrated risk domains including ERM, vendor risk, IT and cyber risk, operational resilience, and business continuity - Configurable workflows and reporting to align with organisational frameworks and governance models What sets Protecht ERM apart: Protecht ERM delivers a truly integrated approach to risk management, connecting multiple risk disciplines within a single platform. This eliminates silos, improves data consistency, and provides a clearer understanding of how risks interrelate across the organization. By combining strong configurability with enterprise-grade governance and reporting, Protecht ERM helps organizations embed risk awareness into everyday decision-making and elevate risk from a compliance activity to a strategic capability. Summary: Protecht ERM is a powerful, flexible platform for organizations looking to mature their enterprise risk management practices. By unifying risk data, strengthening oversight, and enabling proactive risk response, Protecht ERM helps organizations manage uncertainty with confidence while supporting sustainable growth and innovation. ## Protecht Pros & Cons **What users like:** - Users appreciate the **ease of use** of Protecht, allowing effective management without the need for programming skills. (15 reviews) - Users appreciate the **customizability** of Protecht, enabling tailored solutions and enhancing their overall risk management process. (12 reviews) - Users value the **customization options** in Protecht, significantly enhancing their risk management processes and user experience. (10 reviews) - Users value the **user-friendly interface** of Protecht, highlighting its effectiveness for easy access to information. (8 reviews) - Users value the **collaborative risk management** features of Protecht, enhancing teamwork and efficiency across various areas. (8 reviews) - Ease of Configuration (6 reviews) - Users find Protecht's **intuitive interface** enhances user experience by simplifying navigation and information retrieval across the platform. (6 reviews) - Useful (6 reviews) - User Interface (6 reviews) - Efficiency (5 reviews) **What users dislike:** - Users note a **steep learning curve** with Protecht, finding its interface complex despite helpful tutorials available. (7 reviews) - Users face **dashboard issues** with complexity, poor visuals, and additional costs, complicating their overall experience with Protecht. (5 reviews) - Users find **difficulty** in fine-tuning key risk indicators and integrating with Jira, requiring significant adjustments and practice. (5 reviews) - Users find the **dashboarding complexity** frustrating, requiring prior knowledge and a steep learning curve for effective use. (4 reviews) - Users express that **improvement is needed** for dashboarding, as it can be frustrating and requires extensive tweaking. (4 reviews) - Users find the **learning difficulty** of Protecht challenging, despite helpful tutorials for navigating its complex interface. (4 reviews) - Users find **limited customization** frustrating, especially for complex workflows and additional costs for dashboards that feel essential. (4 reviews) - Linking Issues (4 reviews) - Technical Issues (4 reviews) - UX Improvement (4 reviews) ## Protecht Reviews ### 1. Experience has with Protecht has been high quality. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Protecht?** The best part about Protecht is the simplicity of the software and the ease of use for users to pick up. **What do you dislike about Protecht?** There are a couple bugs that have affected performance from time to time, however not common. **What problems is Protecht solving and how is that benefiting you?** Protecht provides our business a platform for staff to report risks to the business that arise and **Official Response from Megan Connell:** > Thank you for sharing your positive experience with Protecht. We understand the impact of occasional bugs on performance and are committed to resolving them to ensure a seamless user experience for you. ### 2. Scalable and reliable system **Rating:** 4.5/5.0 stars **Reviewed by:** Malcolm W. | Chief Risk Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2023 **What do you like best about Protecht?** It does everything we need it to - it is scalable and fir for purpose for our bank size **What do you dislike about Protecht?** rarely dislike it - it has good uptime, service from their staff is excellent **What problems is Protecht solving and how is that benefiting you?** Registers are easy to design, so its up to you as to what content you want **Official Response from Patrick McDonnell:** > Hi Malcom - We're thrilled to hear that Protecht is meeting your needs and providing excellent service. Thank you for your positive feedback! ### 3. Great product that can grow with us. Phenomenal support teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Protecht?** The team at Protecht has been amazing. System is flexible and customizable and they work with us to understand our needs in order to produce best capabilities. **What do you dislike about Protecht?** There is no lack of helpfulness. There is just the expected learning curve moving from a silo environment to integrated risk management. **What problems is Protecht solving and how is that benefiting you?** Evolving from the use of spreadsheets in a silo environment to an integrated, transparant risk, compliance and IT management platform where risks and controls can be linked across business units. **Official Response from Patrick McDonnell:** > Thank you for your positive feedback! We're thrilled to hear that you find Protecht to be a great product with phenomenal support. Our team is dedicated to providing the support and guidance needed to ensure a smooth transition and maximize the benefits of our system for your organisation. If you have any specific concerns or questions, please don't hesitate to reach out to our advisory / support team. ### 4. An intuitive, user-friendly GRC tool run by industry professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Sean T. | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Protecht?** It is simple to use across all three lines of defence and the team have excellent knowledge not only of the product, but of the financial services industry and non financial risks and controls. **What do you dislike about Protecht?** No significant reservations about the tool. **What problems is Protecht solving and how is that benefiting you?** Standardisation of the approaches and tools used to manage non financial risks to enable data mining and thematic reviews across the bank. **Official Response from Patrick McDonnell:** > We're thrilled to hear that you find Protecht intuitive and user-friendly, and that our team's knowledge and expertise has been valuable throughout your time with Protecht. ### 5. Practical and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Ellie F. | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Protecht?** The system is straightforward, easy to use and, most importantly, very flexible. You can use the system for a variety of registers and design what works for your organisation. **What do you dislike about Protecht?** There aren't any things that we don't like about the system. **What problems is Protecht solving and how is that benefiting you?** Using Protecht we managed to bring all our registers, audits, policy and BCPs under one platform where we can link risks to policies to our audits, legislation requirements. etc. This has enabled us to see the domino effect. We have managed to manage our risks more effectively as well as remaining compliant with all the legislation and policies. **Official Response from Megan Connell:** > Hi Ellie, thanks so much for your review. It's good to hear that you're finding Protecht easy to use and that it's helping you managing your risks more effectively. ### 6. Efficient and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Protecht?** It's easy to use which helps with engagement across the business. The aesthetics are good and clear. **What do you dislike about Protecht?** Some of the buttons look like they are not for use but they are - they look greyed out. I believe this is being addressed by Protecht. **What problems is Protecht solving and how is that benefiting you?** Risk management was a manual process - large amounts of information in spreadsheets, and we couldn't see the information all in one place. Protecht solved that. **Official Response from Patrick McDonnell:** > Hi - we appreciate the feedback. We were aware of this and it is on our roadmap to address in upcoming releases. ### 7. Protecht.ERM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Protecht?** It's an android of off-the-shelf GRC software in the market, and it can design and develop its template and reports. You can do much as your imagination customizations to suit the organization's needs. **What do you dislike about Protecht?** The downside is that when you make significant changes, all the reports links are gone, and you must rebuild the reports and dashboard again. In that perspective, the system is not agile. **What problems is Protecht solving and how is that benefiting you?** We have used the system in the organization extensively in areas of risk management., incident mgmt., internal audit, policy mgmt., strategic planning, and research governance. It has helped us to streamline and have one place of source of truth. Further able to develop and generate various reports for different stakeholders and committees. **Official Response from Patrick McDonnell:** > Thank you for the feedback. We recently added in additional verification warnings during the change process to alert users to any report elements that will be impacted by the planned changes. ### 8. 10+years with Protecht and have never looked back **Rating:** 5.0/5.0 stars **Reviewed by:** john s. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Protecht?** The ERM has allowed us to manage Risk in a scalable way that is flexible and adaptable in meeting our needs within the dynamic environment we operate (Financial Services) - not only as a platform but how we think of Risk and Compliance management **What do you dislike about Protecht?** Nothing in particular - noting you get the most out of the ERM through also developing your inhouse capability in it's usage **What problems is Protecht solving and how is that benefiting you?** Having a consistent Enterprise Risk management view to enable imporved risk based decsions making **Official Response from Megan Connell:** > Hi John, thanks for taking the time for the review. But most of all, thanks for the loyalty and the amazing relationship over the past 10+ years. ### 9. Review of Protecht **Rating:** 5.0/5.0 stars **Reviewed by:** Aman C. | Chief Audit and Risk Officer, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Protecht?** Very good industry knowledge, great training, and expert staff willing to go out of their way to support you. Protecht is a standout leader in the risk management space. **What do you dislike about Protecht?** None noted from our experience, Protecht continuously improves its service delivery. **What problems is Protecht solving and how is that benefiting you?** Protecht is looking at how risks are managed for Third Party Suppliers, BCP, WHS, Cyber Security and we are looking at implementing these additional modules for our organisation. **Official Response from Megan Connell:** > Hi Aman, thanks so much for your review. It's great to hear that we're adding value through our risk knowledge and experience. We honestly believe that Protecht isn't just a product, it's a relationship and it sounds like we're getting it right. I'm not sure if you've heard about Protecht Academy yet - but our training and change management support has just been taken to a new level with this online training platform. You can check it out via the link below or talk to your Protecht customer success manager. ### 10. Great experience with Protecht as a platform and a service **Rating:** 5.0/5.0 stars **Reviewed by:** Parisa M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Protecht?** Protecht is such a flexible platform that comes with incredibly useful modules and support with the added ability to be adapted to suit any businesses risk management needs. **What do you dislike about Protecht?** Honestly I have not experienced any downsides or dislikes to Protecht. **What problems is Protecht solving and how is that benefiting you?** Enabling the business to link everything back to risk which then feeds in to our risk appetite and environment in a very user friendly format. **Official Response from Megan Connell:** > Thanks for taking the time to leave a review Parisa. It is Protecht's mission to redefine the way the world thinks about risk - we want to help our customers transform the way they understand and manage risk to create exciting opportunities for growth. It's great to hear that Protecht ERM is helping your business link everything back to risk and inform the risk appetite. ### 11. Good experience, and ability to customize the product to individual organisational needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Protecht?** - Customisable - Dashboards and analytic features - GRC tool so it can link back to other risk Teams - Provides consolidated views and reporting **What do you dislike about Protecht?** - UI can be better - Some features are clunky and there are some system limitations (for instance two users can edit the file at the same time) **What problems is Protecht solving and how is that benefiting you?** - Consolidated risk management and reporting - Central tool for auditing (move away from spreadsheets) - Will help increase overall IA quality - Facilitates collaboration with risk teams **Official Response from Megan Connell:** > Thanks for taking the time to share your valuable feedback. It's great to hear that you're getting value from Protecht ERM analytics, consolidated views and reporting. We're always working to improve, so I've passed on your feedback to our product team. Thanks for your support. ### 12. good risk management **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas R. | Public Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Protecht?** the risk indicators are the best because they allow you to quickly visualize the non-compliance that could occur, I can concentrate more on my work without chasing the results of others **What do you dislike about Protecht?** It is a very complete platform but having so many functions I get confused many times in its operation because it does not have a guided service **What problems is Protecht solving and how is that benefiting you?** I perfected my way of working to what now gives me much more all my processes **Official Response from John Band:** > We're thrilled to hear that our risk indicators have helped you concentrate more on your work and improve your processes. We understand your feedback about the platform's complexity and will work on providing a more guided service to assist you better. ### 13. Exceptional attention to the customer and their needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Alan M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Protecht?** The ERM platform and the support team... **What do you dislike about Protecht?** There is nothing that I dislike......... **What problems is Protecht solving and how is that benefiting you?** It is filling a major role in our ERM framework and buildout. It has given us the tools to identify and manage risk. The ProTecht ERM platform is criticical... **Official Response from Megan Connell:** > Hi Alan, thanks for your review of Protecht. It's great to hear that everything is meeting your expectations and that the platform is performing a key role in identifying and managing risk. ### 14. Modulable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Protecht?** Flexibility and modulable SaaS solution. **What do you dislike about Protecht?** Implementation is a bit a slow process. Regulatory compliance assessment is a bit tricky to implement within the tool. **What problems is Protecht solving and how is that benefiting you?** Reducing excel documents. Streamlining processes. **Official Response from Megan Connell:** > Thanks for your review. We're always enhancing the product and improving the implementation process - Marketplace has been a gamechanger with respect to implementation time. 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