Postscript Reviews & Product Details

Implementation was great and overall it's a good platform but we found it lacked some features we were really needing. Budget wise, it's not bad. Their customer service was responsive and helpful. Review collected by and hosted on G2.com.

The UI is lacking in modernization and the analytics are horrible. We also found that we were not able to exclude from lists and that was HUGE for us. Review collected by and hosted on G2.com.

Their customer support is the best in the world. Their revenue attribution system works perfectly and their list growing tools are very useful. Review collected by and hosted on G2.com.

I'd wish they had a WooCommerce integration, and also their popups should be more customizable, and I'd wish their analytics were better. Review collected by and hosted on G2.com.

Amazing customer service, intuitive product, easy to build. Customer service team is arguably the best account management and relationship I've ever experienced. They are kind, smart, and generous with their time. Platform is easy to build and grows new features quickly. Review collected by and hosted on G2.com.

I like everything about this platform, it's great Review collected by and hosted on G2.com.

The customer support team strives for excellence. Sylvia is always there when I need her. It's amazing how hard working, generous, and skilled she is when it comes to SMS and how to navigate through Postscripts. If there is an issue she can't solve, she always has an amazing team full of professionals backing her up. I never logged off without any of my problems solved. You can all your trust in Postscript and their entire team!

SMS is the future and postscript will help your business stay afloat in this ever changing environment. My business is new but thanks to postscripts, I received 4 orders and these were from a cold traffic audience at a cheap cost, something FB ads couldn't achieve for me and my business. Stay profitable with Postscripts. It's user friendly, has strong integrations with Klaviyo and Wheelio, and it's so easy to create and send campaigns. Review collected by and hosted on G2.com.

I love Postscripts. I've honestly been thinking long and hard about what I dislike and I can't think of anything right now. Great app! Review collected by and hosted on G2.com.

Postscript's navigation is very intuitive and easy to manage + build campaigns. The customer success team is very responsive and helpful with building audience segments, campaigns + automations. Review collected by and hosted on G2.com.

Nothing! I love working with the Posctscript team. Review collected by and hosted on G2.com.

The money it makes my business in such a simple way Review collected by and hosted on G2.com.

Inability to send a text at different times based on time zone Review collected by and hosted on G2.com.

Easy to use and "clone" previous campaigns but I LOVE being able to add my own pictures and gifs along with links! Review collected by and hosted on G2.com.

I don't have any at this time! I'm very pleased! Review collected by and hosted on G2.com.

I am so happy I decided to use Postscript. It came highly recommended to me and several team members personally reached out to help me get setup! Within a day, I was generating additional sales for my eCommerce company.

My favorite things are:

* How fast & easy setup is

* How profitable this SMS channel is for me

* How helpful their team is: fantastictexts.com, < 5-minute customer support times, help me create any configuration I want Review collected by and hosted on G2.com.

It is hard to think of dislikes when it comes to Postscript, however, I believe these changes would improve the overall experience:

* Improved Analytics - I'm a data nerd and would like to see more granular data

* Organization of segments - It's amazing how customizable the segments are, however, when you have a lot it gets messy. It'd be great to create an accordion tab or something to place them into folders Review collected by and hosted on G2.com.

Getting up and running was as simple as adding the Postscript app to our Shopify Stores. Getting our keywords and popups configured was easy and we started to see signup ups right away. Postscript has become one of our most profitable marketing channels. The effort is low and the return is high. The one time we needed to reach out to customer support for some guidance they responded quickly and were very helpful. Review collected by and hosted on G2.com.

We'd love to see more integrations for the email collection feature. You can opt to use the Postscript database and then download the csv for import. Not a huge deal, but it's an extra step. It would be nice to have this process automated. Review collected by and hosted on G2.com.