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Postscript Reviews & Product Details

Postscript is trusted by 10,000+ Shopify and Shopify Plus stores like Ruggable, Dr. Squatch, and Feastables who are ready to turn SMS into their number one revenue channel. With Postscript’s SMS Revenue Platform, you’ve got everything you need to drive conversations and conversions across every stage of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are personalized, conversational, and compliant. Start with SMS Marketing: Grow your subscriber list, develop and test your messaging strategy, deliver excellent customer service, and drive purchases and loyalty—all in one place. Go even further with SMS Sales: We pair a team of expertly-trained sales associates with our purpose-built SMS Sales software to proactively engage with your subscribers and convert more of them into satisfied customers. We're a fully remote team of 200+ employees across the US and Canada, and we're backed by some outstanding investors—including Accomplice and Y Combinator. We're a product-first company, but more than anything else, our competitive advantage is that we care—a lot. Like, we really, really care. This shows in many ways, from responding to customers at all hours and selling fairly and honestly, to how we've built the Postscript product.

Seller

Postscript

Languages Supported

English

Product Description

Postscript lets you easily create and manage SMS marketing campaigns with detailed analytics designed to increase sales and revenue, not just clicks.

Overview by

Annie Difino

Pricing

Pricing provided by Postscript.

Starter

$0.00

Per Month

Growth

$100.00

Per Month

View More Pricing Information

Top-Rated Alternatives

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Postscript Media

Postscript allows you to send personalized SMS and MMS campaigns to all or a segment of your subscribers.

See a high-level overview of your SMS program

Send SMS messages at the right time with Automations. Choose from 26 Shopify-specific automation triggers to create as many Automations as you want. Or start with one of our built-in automation templates.

Use 35 segmentation filters to create hyper-targeted SMS campaigns.

Create multiple Keywords to track multiple opt-in sources, segment subscribers, and send personalized messages.

Deep integrations to the rest of your tech stack to seamlessly connect SMS marketing to your customer service platform, email marketing, cart platform, and more.

Postscript Reviews (159)

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Courtney D.

Marketing Director

Small-Business (50 or fewer emp.)

7/5/2022

"great product with great results"

5/5

What do you like best about Postscript?

Love the functionality of Postscript. We have seen excellent results from implementing Postscript into our marketing plan and using it to grow our SMS list larger. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

The one downsize of Postscript is the price. SMS is a more expensive platform to reach your audience and customers. It costs a good amount to send out SMS with any emojis or images. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

6/30/2022

"Great and Easy Service to Start Your SMS Journey"

5/5

What do you like best about Postscript?

The onboarding experience was the easiest and as close to white glove as you could possibly get without hand holding. The onboarding crew 100% set us up for success with our transition from attentive. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

We have been using Postscript for a few months so there is not really a lot to dislike just yet as we are still figuring things out. Invoices are a lump sum charge and not line-itemized, although we knew that going in, as one of their big financial draws is that there are no hidden or additional fees. Review collected by and hosted on G2.com.

tina c.

Owner

Small-Business (50 or fewer emp.)

6/17/2022

"Amazing SMS Marketing"

5/5

What do you like best about Postscript?

That's it's very easy to set up and send sms. Also seeing the data helps what sms work and which one didn't. Templates for the sms is great when you can't think of anything Review collected by and hosted on G2.com.

What do you dislike about Postscript?

That sometimes your credits don't rollover to the next month. Review collected by and hosted on G2.com.

Iesha S.

Owner

Small-Business (50 or fewer emp.)

6/17/2022

"Best app for accruing customer’s I’ve used!"

5/5

What do you like best about Postscript?

The customer service is the best! They a Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Re always ready to help, and with very effective solutions! I also love the ease of sending a text and that they provide you what to text if you need ideas! Review collected by and hosted on G2.com.

Bryan T.

CMO

Small-Business (50 or fewer emp.)

8/12/2022

"Absolutely delightful experience"

5/5

What do you like best about Postscript?

The flow systems, and overall user friendlyness Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Not much to dislike. I wish there was a way to segment easier Review collected by and hosted on G2.com.

Tom W.

Channel Chief Advisor

Small-Business (50 or fewer emp.)

6/28/2022

"Has opened up a new channel of communications with our customers."

5/5

What do you like best about Postscript?

Makes it very easy to get promotions in front of our customers. We have had increased responsiveness to sales as a result of using Postscript. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

There is a learning curve of where to find features to use. Do the training or contact support which is very helpful. Review collected by and hosted on G2.com.

Chris P.

Marketing Manager

Small-Business (50 or fewer emp.)

8/12/2022

"Best SMS solution out there!"

4.5/5

What do you like best about Postscript?

Main dashboard for sending campaigns is really easy. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

The occasional bug with new features is annoying. Review collected by and hosted on G2.com.

Jennifer M.

Marketing Specialist

Small-Business (50 or fewer emp.)

6/17/2022

"We switched to Postscript last fall and have been so happy with the performance and support."

5/5

What do you like best about Postscript?

Customer service is the best! We are so glad we switched to PS. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

There's nothing I can think of! They have been wonderful! Review collected by and hosted on G2.com.

Alex L.

business development manager

Mid-Market (51-1000 emp.)

11/30/2021

"POSTSCRIPT ! game changer for the SMS world"

5/5

What do you like best about Postscript?

i love how easy POSTSCRIPT made it for a new customer like me to get setup, integrated, and weekly reviews until i was able to create/analyze/and review my own campaigns or automation. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

There is not one thing I dislike about postscript. Everything and everyone at the company has been a breeze to work with. since starting SMS marketing in addition to email marketing, our ROI has increased tremendously. Review collected by and hosted on G2.com.

Recommendations to others considering Postscript:

I highly recommend giving POSTSCRIPT a try. It is super easy to setup and definitely worth the investment. In 2021, people are glued to their phones and will open up a SMS much more than a e-mail which can then get stuck in a junk box and never viewed. They provide you with an onboarding specialist who will hold your hand and walk you through the initial setup and even offer their recommendations on marketing strategies. We were having a positive ROI within the first few days of using postscript. I reccoemnd taking advantage of using the onboarding specialist so you are making sure you start off on the right path to a successful SMS marketing strategy. The additional revenue that SMS marketing is brining in speaks for itself! Take the leap now and don't get left in the dust. Review collected by and hosted on G2.com.

What problems is Postscript solving and how is that benefiting you?

our open rate via e-mail marketing was always fairly low. Since starting to collect SMS from our customers at both homepage and at checkout, our open rate has 4X with SMS vs E-mail marketing. Review collected by and hosted on G2.com.

Pranjali G.

Marketing Manager

Medical Practice

Small-Business (50 or fewer emp.)

1/6/2022

"Great App for SMS Marketing: Works well with Shopfy & Klaviyo"

4/5

What do you like best about Postscript?

The App is easy to use and navigate. It works well with Shopfiy & Klaviyo by integrating segmented lists, user properties in just a matter of a few clicks and provides good customer success support. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

I'm not too fond that they still haven't worked on list exclusions, which means that you have to spend a few more minutes creating separate lists. Also, they need to work on better-looking analytics and reports on the platform. Review collected by and hosted on G2.com.

Recommendations to others considering Postscript:

Definitely request for an account manager who can help you set up the campaigns and flows and help set up API calls. They're helpful; be patient. Review collected by and hosted on G2.com.

What problems is Postscript solving and how is that benefiting you?

It helps us capture more customers' phone numbers and reach them directly via SMS. It has helped us increase ROI, reduce browse and cart abandonments and sending reminders during the holidays. Review collected by and hosted on G2.com.