I love that Postscript is a highly reliable, scalable SMS messaging platform with an incredibly talented team that supports brands across all aspects of lifecycle and retention marketing. They’ve been willing to work with us on every business need, and they’ve even built integrations that didn’t already exist so we could hit our growth goals. The platform is pretty easy to use, and they have been early adopters of AI (AI abandonment flows), and their pricing is very favorable, especially for MMS.

I find Postscript extremely innovative, and its quick product development lets me test frequently and fast. Its offerings and team services have helped me grow our list significantly, which was a huge problem for us before. The team and founders are amazing and wicked smart. They recreated the product and platform from scratch to keep innovating with AI, ask for product feedback, and take it seriously as they develop the roadmap. I can tell they care about their merchants’ success. Postscript is by far the superior product compared with Attentive and Klaviyo, and it’s one of my favorite vendors I’ve partnered with in the DTC space.

Postscript has been a great partner for k2o. The platform is easy to use, and SMS has become one of our most important channels for staying connected with our community. What really sets them apart is the team. They're always on top of new features and are quick to bring us ideas before we even ask. More importantly, they listen. We've had some tough conversations about things we were hoping they'd launch or things that didn't make sense in their platform (more so at my time at maryruth's), and they've always handled them with honesty and a real willingness to make things right. You can tell they care about their customers, not just the product. It's rare to find a platform partner that's both innovative and this invested in your success. Highly recommend.