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Postscript Reviews & Product Details

Postscript is trusted by 10,000+ Shopify and Shopify Plus stores like Ruggable, Dr. Squatch, and Feastables who are ready to turn SMS into their number one revenue channel. With Postscript’s SMS Revenue Platform, you’ve got everything you need to drive conversations and conversions across every stage of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are personalized, conversational, and compliant. Start with SMS Marketing: Grow your subscriber list, develop and test your messaging strategy, deliver excellent customer service, and drive purchases and loyalty—all in one place. Go even further with SMS Sales: We pair a team of expertly-trained sales associates with our purpose-built SMS Sales software to proactively engage with your subscribers and convert more of them into satisfied customers. We're a fully remote team of 200+ employees across the US and Canada, and we're backed by some outstanding investors—including Accomplice and Y Combinator. We're a product-first company, but more than anything else, our competitive advantage is that we care—a lot. Like, we really, really care. This shows in many ways, from responding to customers at all hours and selling fairly and honestly, to how we've built the Postscript product.

Seller

Postscript

Discussions

Postscript Community

Languages Supported

English

Overview by

Annie Difino

Pricing

Pricing provided by Postscript.

Starter

$0.00

Per Month

Growth

$100.00

Per Month

View More Pricing Information

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Postscript Integrations

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Integration information sourced from real user reviews.

Postscript Media

Postscript allows you to send personalized SMS and MMS campaigns to all or a segment of your subscribers.

See a high-level overview of your SMS program

Send SMS messages at the right time with Automations. Choose from 26 Shopify-specific automation triggers to create as many Automations as you want. Or start with one of our built-in automation templates.

Use 35 segmentation filters to create hyper-targeted SMS campaigns.

Create multiple Keywords to track multiple opt-in sources, segment subscribers, and send personalized messages.

Deep integrations to the rest of your tech stack to seamlessly connect SMS marketing to your customer service platform, email marketing, cart platform, and more.

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Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/28/2021

"great software, easy to use"

4.5/5

What do you like best about Postscript?

its easy to understand the flow of this software, from someone who has never used it before. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

making automation flows is a bit confusing at first. Review collected by and hosted on G2.com.

Jazarah G.

Small-Business (50 or fewer emp.)

11/27/2020

"Exciting..."

5/5

What do you like best about Postscript?

Well firstly the customer service was phenomenal. I reached out to do some configuring but received the greatest help from a rep named Shannon who was conversational and I felt like i was talking to a good girlfriend. i heard about postscript through a friend who earned 25k and had proof of her sales. One thing i love is that i can still grow my email list while collecting sms and they give you the tools to convert your already existing email list Review collected by and hosted on G2.com.

What do you dislike about Postscript?

so far there is nothing to dislike . its pretty straight forward Review collected by and hosted on G2.com.

Joe K.

Small-Business (50 or fewer emp.)

11/17/2020

"Best Text Platform Out There"

5/5

What do you like best about Postscript?

It is so easy to use, I have never done SMS marketing before and set up everything myself. Whatever I couldn't figure out the CS team was so easy to work with via chat solving problems in minutes. I've made $1000 off postscript with almost no effort in the free trial phase alone. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Honestly so far, nothing. Sure I wish there were some more integrations available like Yotpo review collection, or Talkable referral, but there are workarounds to everything and they are adding more integrations all the time. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

8/13/2021

"Awesome Automation + Reviews"

5/5

What do you like best about Postscript?

I love the automation the best and the campaigns! They are very particular and proficient on the legal aspect of making sure you are compliant! Review collected by and hosted on G2.com.

What do you dislike about Postscript?

I really don't favor the plan and credits set up - it's on the expensive side... I need to thoroughly review my plan's credits to include or not include emojis and images. Review collected by and hosted on G2.com.

Maddie J.

Founder

Small-Business (50 or fewer emp.)

8/5/2021

"PostScrips has made the transition to SMS incredibly easy! They even integrated into our website."

5/5

What do you like best about Postscript?

They integrated easily into our website. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

It is sometimes hard to find the different lists of people signed up. Review collected by and hosted on G2.com.

Tyler W.

Small-Business (50 or fewer emp.)

12/23/2020

"The best text app on the market"

5/5

What do you like best about Postscript?

The platform and the customer service. It is super easy to use. They even set automated flows up for me. This is the best and fastest customer service I have received in Shopify ever and I have been working with Shopify for years now. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

I can honestly say I have zero dislikes about Postscript. Review collected by and hosted on G2.com.

Recommendations to others considering Postscript:

It is a must have if you want to maximize your sales. Review collected by and hosted on G2.com.

What problems is Postscript solving and how is that benefiting you?

Getting back lost sales with the automated flows. Collecting phone numbers. They now even collect emails which is huge. Collecting both at the same time allows me to hit customers via email and text. The ROI is huge. Definitely a bang for your buck. Review collected by and hosted on G2.com.

Janelle C.

Small-Business (50 or fewer emp.)

11/11/2020

"Excellent SMS service & Excellent Support team"

5/5

What do you like best about Postscript?

It's been so easy to get our account set up and our list from a *less superior* SMS provider uploaded. Not to mention that their support team has been absolutely one of the best I've interacted with out of any app! Quick to reply & always a pleasure to speak with. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Nothing major so far-- would love a definition list of the triggers which they have passed along and would love to see a way for custom promo codes to be generated in Recharge along with the shopify ones in the future. Review collected by and hosted on G2.com.

Recommendations to others considering Postscript:

Don't wait any longer to get started! Review collected by and hosted on G2.com.

What problems is Postscript solving and how is that benefiting you?

We needed a new SMS provider as our last one was super spotty. We haven't had any deliverability issues since joining PostScript and thats been a major relief going into BFCM! Review collected by and hosted on G2.com.

The Groomsman S.

Small-Business (50 or fewer emp.)

11/20/2020

"User friendly, functional, and amazing support!"

5/5

What do you like best about Postscript?

We shopped around with multiple SMS platforms before landing on Postscript! We love their support, functionality, and usability of the product. It's already added so much value to our team. Plus it was super easy to install + get started...and much cheaper than others. The 30 Day free trial is SUPER helpful. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

I do wish there were more behavioral options BUT no one really has that due yo the nature of SMS. Review collected by and hosted on G2.com.

Recommendations to others considering Postscript:

Just do it, doesn't hurt to try--its free! Review collected by and hosted on G2.com.

What problems is Postscript solving and how is that benefiting you?

No problems WHATSOEVER. Even if I do run across something I need help with, their support chat is VERY responsive + quick to help :) The benefits seem to be endless. Loving the different abilities for list building (far exceeds the others) + driving revenue. Review collected by and hosted on G2.com.

Kory H.

Small-Business (50 or fewer emp.)

12/18/2020

"Software w/ the BEST Customer Service EVER."

5/5

What do you like best about Postscript?

As stated in my title, the customer service for this software is unparalleled. Seriously. It's to the point that I remember the names of the customer service reps as if they were my friends... they kinda are - maybe? Corrine, Sylvia - I'm looking at you. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Having to remove opt-in at checkout this year is a bummer, but out of their control. It's a new legal thing. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

8/9/2021

"Very happy so far"

5/5

What do you like best about Postscript?

We've had excellent support from Postscript in getting our SMS campaigns and flows set up. And immediately we started to see results. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Like all SMS marketing platforms, depending on the size of your list, SMS can be an expensive way to reach customers. Review collected by and hosted on G2.com.