
One of the standout strengths of POKA is its incredible ease of use. From day one, it’s clear that this platform was built with the frontline in mind. The intuitive interface means that even less tech-savvy users can jump in confidently, and that really shortens the learning curve across teams.
The Help Centre is robust, packed with step-by-step guides for just about everything—whether it’s daily use, troubleshooting, or full-on implementation. That level of detail means you’re never stuck wondering what to do next. Add to that instant access to support, and it truly feels like help is always just a click away.
Another big plus? POKA offers customized plans that adapt to your site’s specific needs, not just a one-size-fits-all approach. It’s built to grow with you, not box you in.
When it comes to features, the platform is constantly evolving. One of the most impressive recent additions is the AI-powered PDF-to-work-instruction conversion—a serious game-changer for teams still bogged down with static documents. It’s a smart way to modernize without reinventing every process from scratch.
Onboarding is seamless, and that’s reflected in the response from users. Teams feel empowered, not micromanaged. There's a real sense of ownership and pride in the way people use the app to guide their work on the shop floor. When tools are this accessible and helpful, adoption becomes natural. Review collected by and hosted on G2.com.
While POKA delivers strongly on usability and frontline engagement, one area with room for improvement is the analytics and reporting capabilities—particularly around Training and Skills tracking. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.





