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Plumm Reviews & Product Details

Plumm is an all-in-one HR platform designed to streamline human resource management for organisations. This comprehensive solution covers key aspects of the employee lifecycle, including payroll, recruitment, learning management systems (LMS), employee wellbeing, secure and compliant platform, and performance management, all within one integrated platform. By consolidating these functions, Plumm eliminates inefficiencies associated with using multiple standalone tools, offering HR teams a more efficient, user-friendly experience. Targeted at businesses of all sizes, Plumm helps HR teams optimise operations and improve employee engagement. Plumm is particularly beneficial for organisations that have embraced hybrid or remote work models, as it adapts seamlessly to different work environments. With its focus on reducing administrative workloads and enhancing productivity, Plumm is an essential tool for fostering a more agile, responsive workforce. Key Features of Plumm: - Employee Wellbeing: Supports mental wellbeing, providing tools and resources to help employees manage stress, build resilience, and maintain overall health. - Applicant Tracking System (ATS): Simplifies recruitment by automating job postings, candidate tracking, interview scheduling, and hiring workflows. Payroll Management: Automates payroll calculations, tax compliance, and payment processing for accurate and timely payroll. - Learning Management System (LMS): Facilitates employee training and development, empowering employees with the skills they need to succeed. Employee Wellbeing: Supports mental wellbeing, providing tools and resources to promote a healthy and engaged workforce. - Performance Management: Streamlines performance reviews, feedback, and goal tracking to align individual performance with company objectives. - Secure and Compliant Platform: Plumm is a GDPR-compliant platform, ensuring sensitive employee data is protected in accordance with data privacy laws. Plumm is ISO certified and Cyber Essentials Plus accredited, demonstrating its commitment to maintaining the highest standards in information security and protecting against cyber threats. - Smart Automation: Reduces repetitive tasks like onboarding, leave requests, and performance reviews, freeing HR teams to focus on strategic priorities. - Real-time Analytics and Reporting: Provides actionable insights into HR data, enabling data-driven decisions that enhance business performance. Plumm's smart automation significantly reduces time-consuming administrative tasks, allowing HR teams to focus on more strategic initiatives. It also minimises the risk of errors, ensuring that HR functions are executed with precision. Plumm's intuitive interface is designed for users at all technical levels, promoting ease of use and seamless adoption. What sets Plumm apart is its holistic approach to human resource management. By integrating essential HR functions into a single platform, Plumm simplifies the management of people and processes, boosting overall organisational efficiency. With Plumm, businesses are equipped with the tools they need to support their workforce, adapt to changing work environments, and achieve strategic goals.

Seller

Plumm

Languages Supported

English

Product Description

Plumm is a B2B mental health solution that brings personalised and accessible wellbeing support to the global stage. Plumm offers a wide variety of services and resources, including 1:1 video therapy and coaching, online courses, live events, guided meditations, soundscapes, trainings, and 24/7 support with virtual wellbeing assistant EMMA. Using the latest technology and ensuring compliance with the highest international standards, Plumm guarantees wellbeing support that is immediate, accessible, professional, and tailored to individual needs. Today, Plumm is proud to offer mental wellbeing support to over 120 clients - and around 25,000 active users - around the world. With an international pool of over 150 accredited therapists and coaches, collectively speaking more than 30 languages, clients can access chat and video support in the language of their choice. Plumm remains committed to the vision and mission of making workplace wellbeing a reality for every member of the global workforce.

Overview by

Plumm

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

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Top-Rated Alternatives

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Plumm Integrations

(16)

Integration information sourced from real user reviews.

Plumm Media

Plumm simplifies the complex stuff, from time off to tasks, admin to anonymous reporting, so you can focus on what really matters: supporting your team and getting things done.

Automate payroll, compensation, and expenses with AI-driven accuracy and zero manual hassle.

Bring Slack, Teams, ATS, and more into one streamlined workflow.

Plumm Demo - Mental Health & Wellbeing Support

From therapy to tracking, manage your team’s mental wellbeing in one connected, supportive space.

Plumm Reviews (35)

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Ziyaad E.

CEO & Co-founder

Small-Business (50 or fewer emp.)

9/21/2025

"Helping Eduvance Group Transform the education system Across South Africa"

5/5

What do you like best about Plumm?

Streamlined Operations: The intuitive interface has dramatically reduced administrative burden across our partner schools. What previously took hours of manual processing now happens seamlessly, allowing educators to focus on what matters most - teaching.

Scalability for Diverse Needs: From small rural schools to large urban institutions, Plumm's platform adapts effortlessly to different organizational sizes and requirements. This flexibility has been crucial for our work across South Africa's diverse educational landscape.

Comprehensive Functionality: The all-in-one approach covers everything from staff onboarding and performance management to payroll integration. Having these features unified in one platform has eliminated the complexity of managing multiple systems.

Local Understanding: The platform clearly understands the South African context, with features and compliance tools that align with local employment regulations and educational requirements. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

Nothing. They have been fantastic, their platform is great Review collected by and hosted on G2.com.

What problems is Plumm solving and how is that benefiting you?

Plumm's HR Platform has been instrumental in revolutionizing how we support educational institutions throughout South Africa. As an organization working with multiple schools across the country, we needed a robust, scalable HR solution that could adapt to the unique challenges of the education sector. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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We're thrilled to hear that Plumm's streamlined operations, scalability, and comprehensive functionality have made such a positive impact on your organization and partner schools. Thank you for sharing your experience!

Ella B.

HR Advisor

Mid-Market (51-1000 emp.)

9/2/2025

"Great compliment to our existing benefits package"

4.5/5

What do you like best about Plumm?

We use Plumm for the therapy services across our global offices. Plumm allows all employees to access mental health services - in some locations, Plumm provides a stop-gap between slower national health services or insurer wait times for mental health support, and in others, it is the primary mental health benefit on offer. Offering therapy in multiple languages is also a big benefit.

Recently we have also started to run webinars and speaker sessions with Plumm, highlight topics such as social media and mental health, which have been really well received.

While we do not use it, I understand Plumm has also expanded into the HRIS space, which is an exciting development. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

No specific downsides. Plumm functions well in the capacity we use it. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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We're thrilled to hear that Plumm has been such a valuable resource for your global offices, providing accessible mental health services and additional benefits like webinars and speaker sessions. We appreciate your feedback and are committed to continuously improving our offerings.

Adam C.

General Manager

Small-Business (50 or fewer emp.)

8/5/2025

"A Comprehensive HR Platform That Delivers"

5/5

What do you like best about Plumm?

Plumm has been an excellent solution for our team, providing everything we need for people management and much more. We've successfully used several modules including mental health and HR tools, with plenty of additional features still to explore.

One of the biggest wins has been consolidating multiple HR tools into one platform. The transition to Plumm was pretty smooth - despite the complexity of data migration and onboarding our team to a new interface, any issues we encountered were quickly resolved by their responsive implementation team.

Even as a small organisation, we have a dedicated account manager who helps us get the most out of Plumm. The development pace is impressive, with new features rolling out regularly. What has really stood out is how receptive they are to feedback - our suggestions have always been listed to and quickly acknowledged

Plumm strikes a nice balance between comprehensive functionality and ease of use, and has been an ideal choice for our team's HR operations. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

The transition period required some adjustment as our team had to get familiar with the new user interface. With so much data to transfer and a completely new system to learn, we had some questions during the initial rollout phase, but these were very resolved quickly by the support team. Review collected by and hosted on G2.com.

What problems is Plumm solving and how is that benefiting you?

Plumm is helping us to consolidate our HR tools and save costs - we were previously juggling multiple separate HR systems, which created inefficiencies. By bringing everything into one platform, we've streamlined our people management processes significantly.

As a small team, we also needed a solution that wouldn't leave us struggling with implementation or ongoing support. Plumm provides dedicated account management even for smaller organisations like ours, ensuring we can maximise the platform's value rather than just having access to features we don't fully understand. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for sharing your experience! We’re glad to know that Plumm is making a real difference for your team, especially in streamlining HR operations. We understand the initial transition period can be a challenge, but it’s great to hear that our support team was able to assist you along the way. We’re committed to continuing to improve the platform and ensuring it delivers the value your team needs.

Verified User in Legal Services

Mid-Market (51-1000 emp.)

9/9/2025

"Great platform for SMEs to manage teams"

5/5

What do you like best about Plumm?

It is very intuitive and easy to use. The deign and interface is quite modern. Plus, the way they integrate mental wellbeing into people operations is absolutely amazing. As a small business, we were able to combine all our HR operations into platform, and offer mental wellbeing to our team which we could not do earlier due to budget and management constraints. We're also trying our their Hire module which is an absolute game-changers especially for smaller HR teams. The highlight for us was their implementation timeline - we were setup in literally 48 hours and their customer support has been stellar! This is unheard of in the HRIS space. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

The only downside that we see is that sometimes with all the features that are available, it can get a bit overwhelming. So there is a sort of reliance on the Plumm team to guide us through the features. It would be nice if something could be done on that front. Also, if they can add more to integrations, that would be great. Review collected by and hosted on G2.com.

What problems is Plumm solving and how is that benefiting you?

As a small business, it is difficult for us to buy different platforms to cater to different requirements of our team. It is expensive and data is so all over the place. Plumm literally solves this major issue for us. Plus, it offer such high quality mental wellbeing support which we never could have thought of buying separately. For SMEs with tight budgets and fighting to reduce expenses, Plumm is an amazing solution. Their team is also amazing to work with. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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We're thrilled to hear that Plumm has been such a valuable asset for your small business, especially with the integration of mental wellbeing into people operations. We understand that the abundance of features can be overwhelming, and we appreciate your feedback on the need for more guidance. We're continuously working to improve the user experience and provide better support. Thank you for choosing Plumm!

Karen O.

Director

Small-Business (50 or fewer emp.)

6/23/2025

"Highly versatile HR software - great for SMEs"

5/5

What do you like best about Plumm?

It's an intuitive platform that covers all the basics and more in the core module. I'm especially keen on the Goals and 121 sections. Set up has been made as simple as possible and the team is very responsive when needed. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

It can appear somewhat overwhelming because of the sheer range of functionality. Review collected by and hosted on G2.com.

What problems is Plumm solving and how is that benefiting you?

Plumm is a broad-based HR system with wellbeing at its core. It delivers all the basic functions that an SME is likely to need (document repository, data management, contract issue, absence management etc.) on a modern interface and allows me to provide a platform that my clients can use to focus on improving employee performance through the performance and wellbeing functionality. All while also knowing that as they scale additional modules will be available for recruitment, training, payroll - essentially it can deliver everything through one platform. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for sharing your feedback! We're glad to hear that the core modules, especially the Goals and one-to-one sections, are working well for you. We understand that the range of functionality can feel overwhelming, but we’re focused on making the platform as intuitive as possible while continuously adding value for growing teams. It's great to know that Plumm is helping you streamline HR processes and support employee performance and wellbeing. We’re excited that you’re already seeing the benefits and look forward to continuing to support your needs as you scale!

Amalia W.

Office Manager

Small-Business (50 or fewer emp.)

8/15/2025

"Plumm listen to their users"

4/5

What do you like best about Plumm?

The team at Plumm are very friendly and listen to their users concerns. They have high quality customer service and they will always put in place actions to improve the user experience or will take the time to explain how to make the most of the platform. Plumm makes frequent improvements to its platform and has created a great user interface that helps you navigate your HR needs. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

Plumm has at times been a bit buggy. I would say it is more prone to lots of little problems than a moderate amount of big problems. The good thing is these small issues are often addressed and repaired quickly. Sometimes, the way things are laid out is overly complex, and while it is great there are so many customisable options, it can make things confusing and a bit overwhelming, especially when you start out. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for your thoughtful feedback! We're so glad to hear that our team's support and the continuous improvements to the platform are making a difference for you. We appreciate your recognition of our team’s efforts and are glad to know that Plumm is supporting your HR needs. We’re continuously working on improvements and value your insights as we evolve.

Katy M.

Junior HR Operations Specialist

Mid-Market (51-1000 emp.)

8/12/2025

"Super easy to use"

4.5/5

What do you like best about Plumm?

Plumm is so easy to use, it takes away the barrier to entry that seeking therapy usually has for example with extensive waiting lists on the NHS, expense when seeing a private therapist and having to ring up and be triaged when it comes to normal Employee Assistance Programmes. While Plumm comes with a cost it is well worth the money as it allows our staff to easily access therapy online with accredited professionals and makes it easy to switch therapists if you don't click with the first person you speak to. There is also the added benefit for our business, as we have a lot of folks who don't have English as a first language, that they can speak to someone in their first language and they may also feel that someone from their own country may understand better some of the cultural pressures they experience. We have had lots of positive feedback from our staff on the platform. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

Not something we dislike as such. For us we are a large company so we already have a lot company build HR systems which we have to use so the extra things that Plumm does aren't too relevant for us. The dashboard is perhaps a little bit more cluttered than it used to be. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you so much for your thoughtful feedback! We’re thrilled that Plumm is making therapy more accessible for your team, and we’re especially pleased to hear that it’s providing emotional safety, even for those who haven’t yet used the platform. We understand that as a larger company, some features may be less relevant, but we’ll keep working to refine the platform’s user experience. Your staff’s positive feedback is invaluable to us, and we’ll continue to focus on improving and making the platform as intuitive and helpful as possible.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

6/17/2025

"Fantastic and continuous Support!"

4.5/5

What do you like best about Plumm?

Honestly, the CS. Everybody from the implementation, to CS, to the tech team has been tremendously helpful and quick in their replies.

Additionally, the platform is incredibly intuitive, which means a) onboarding is quick and b) usage, even for people with a limited tech background, is great. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

In general, I am very happy! When we onboarded, there were a few features, which I felt like were missing, however the team was on it and has now implemented them all (around 4 months after onboarding). Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for your wonderful feedback! We’re thrilled to hear that our customer service team has been so helpful and responsive throughout your experience. It’s also great to know that the platform’s intuitive design has made onboarding and usage easy, even for those with limited tech experience.

We’re glad to have been able to address the missing features you mentioned, and we're always working to make sure Plumm meets your needs. It's fantastic to hear how Plumm is streamlining attendance tracking, GDPR compliance, vacation approvals, and team visibility. We’re excited to continue supporting your remote team’s success!

Matt L.

CEO

Mid-Market (51-1000 emp.)

8/13/2025

"Second to none"

5/5

What do you like best about Plumm?

We've been with Plumm for three years and they have not stopped improving, ensuring our team get the mental health care they need immediately. It's not just s staff benefit, it's an essential part of our culture. Their rate of product development to build out their offering is astonishingly fast and they are always on hand to help us make the most of them. I couldn't recommend them more. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

I can honestly say there is nothing that we dislike about Plumm and working with their team. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for the incredible feedback! We’re thrilled to have been part of your journey for the past three years and to hear that Plumm is playing a key role in supporting your team’s mental health and culture. It’s our mission to deliver rapid access to essential care and we’re constantly working to improve our offerings to better serve you. Your recommendation means a lot to us, and we look forward to continuing to support you in the future.

Hugo W.

Head of HR

Small-Business (50 or fewer emp.)

7/17/2025

"Getting started with Plumm"

4.5/5

What do you like best about Plumm?

We are going through the implementation process at the moment and it is all going smoothly. The Plumm people are very helpful and listen to our needs are able to tailor the system to meet our requirements Review collected by and hosted on G2.com.

What do you dislike about Plumm?

We have not yet gone live but so far things are going smoothly and we have not found any downsides as of yet Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for sharing your thoughts! We’re glad to hear the implementation process is going smoothly and that our team has been able to tailor the system to meet your needs. We’re excited for you to go live and to continue supporting you as you explore all the features Plumm has to offer. It’s great to hear that tools like e-signatures and applicant tracking are already benefiting your team!