# Papaya Global Reviews **Vendor:** Papaya Global **Category:** [Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll) **Average Rating:** 4.5/5.0 **Total Reviews:** 55 ## About Papaya Global Papaya is the AI-first operating system for a borderless global workforce, built for enterprise organizations operating at scale. Its platform is composed of three core operating systems – Workforce OS, Payments OS, and Contingent OS – designed to work together as a single, always-on system. \* Workforce OS enables enterprises to manage the full employee and contractor lifecycle, including payroll, employer of record (EOR), contractor management, and compliance, with real-time visibility across countries and worker types. \* Payments OS powers instant, global payments as a native capability, connecting workforce execution directly to funds movement with accuracy, transparency, and control. \*Contingent OS supports the management and governance of non-employee workforces, e.g., Contractor Management, extending enterprise-grade compliance and intelligence across flexible and project-based talent. AI is embedded across the entire platform – driving real-time intelligence, automation, and decision-making across the workforce lifecycle, while dedicated human expertise ensures trust, accuracy, and compliance at enterprise scale across 180 countries. \*Payment services provided through Azimo, Papaya's regulated payments arm with licenses in five Tier-1 jurisdictions. ## Papaya Global Pros & Cons **What users like:** - Users value the **user-friendly interface** of Papaya Global, appreciating its clear navigation and efficient support. (28 reviews) - Users appreciate the **supportive customer support** team, enhancing satisfaction with proactive and responsive service. (22 reviews) - Users value the **responsive customer service** of Papaya Global, enhancing efficiency and simplifying global payroll management. (20 reviews) - Users commend the **exceptional response time** of Papaya Global, enhancing efficiency and support in payroll operations. (19 reviews) - Users find the **easy setup** of Papaya Global very convenient, facilitating quick onboarding and efficient payroll management. (16 reviews) - Users value the **efficiency** of Papaya Global in managing global payroll and simplifying operations across multiple countries. (16 reviews) - Fast Response (14 reviews) - Intuitive Platform (13 reviews) - Users value the **user-friendly payroll features** of Papaya Global, making international payroll management efficient and stress-free. (13 reviews) - Intuitive (12 reviews) **What users dislike:** - Users face **invoicing problems** that complicate compliance, detailing, and timely resolution, impacting overall satisfaction with Papaya Global. (8 reviews) - Users face **invoicing issues** due to lack of detail and occasional errors, complicating compliance and expense management. (5 reviews) - Users experience **delays in support responses** , impacting timely issue resolution and affecting payroll and invoicing processes. (4 reviews) - Lack of Guidance (4 reviews) - Users experience **long waiting times** for support responses, which can be frustrating, especially during urgent payroll deadlines. (4 reviews) - Users express frustration over Papaya Global's **poor customer support** , citing slow response times and lack of a helpline. (4 reviews) - Users find the **high fees** of Papaya Global concerning, especially for smaller businesses needing cost-effective solutions. (3 reviews) - Learning Curve (3 reviews) - Expense Management (2 reviews) - Users find Papaya Global to be **expensive** , especially for smaller businesses, despite occasional discounts offered. (2 reviews) ## Papaya Global Reviews ### 1. Transformative Global Payroll: From Manual Silos to One Unified Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Öykü D. | Global People Operations & EMEA Business Partner Associate Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2026 **What do you like best about Papaya Global?** What stands out most is how Papaya Global has consolidated our fragmented processes into a single, unified platform. The software is incredibly user-friendly , and the integration with HiBob has been a total game-changer. With just one action, our data flows directly into Papaya, making the entire employee journey—from onboarding to changes—much simpler. Additionally, the support we receive beyond the technology is huge and truly makes a difference. **What do you dislike about Papaya Global?** While the platform is transformative, there are a few areas for growth. I feel that AI usage is currently lacking; integrating more AI-driven automation could further streamline data validation and predictive analytics. Additionally, enhancing the standardization of reporting across all local partners would ensure a more seamless experience regardless of the region. **What problems is Papaya Global solving and how is that benefiting you?** We were struggling with 15 different payroll vendors across 27 countries, which created massive data silos and required over 600 hours of manual work every week. Papaya solved this by providing a "one system, one platform" approach. ### 2. User-Friendly Global Payroll, but Bamboo Integration Needs a Double-Check **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Papaya Global?** Overall, Papaya has been a great platform for our organization, helping us stay compliant with payroll, tax, and labor laws across multiple countries. We’ve used Papaya for our staff in Bulgaria and Tunisia, and it has supported our efforts to manage these requirements with confidence. We appreciate that the platform is easy to use, has great customer support and integration features. To start, from an administrative perspective the platform is very user-friendly. The platform's dashboard is labelled very accurately for ease of navigation. If there are no changes from month to month in payroll, the approval time is less than 5 minutes. **What do you dislike about Papaya Global?** Only one weakness comes to mind: the integration with Bamboo. We set up the integration so that time off entered in Bamboo is captured in Papaya, but unfortunately it isn’t always accurate. For example, if time off is entered in Bamboo after Papaya’s cut-off date, it won’t sync over. The integration does save time overall, but it still requires a double-check to make sure everything is correct. **What problems is Papaya Global solving and how is that benefiting you?** It helps us stay compliant with international legislation and ensures we can pay our international employees on time every month. ### 3. User-Friendly Payroll Platform with Impressive UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Papaya Global?** I like that Papaya Global handles payroll processing and workforce management, and I can add my bank account for salary, declare tax deduction plans, and select tax plans on the platform. I also appreciate that the company can provide salary slips by email, and they are available for direct download from the Papaya portal. I find it especially useful for managing any claim-related expenses. Papaya Global's impressive user interface makes it easy to onboard new employees and I found the initial setup to be very easy and user-friendly. **What do you dislike about Papaya Global?** It's an expensive portal, small companies cannot afford it. **What problems is Papaya Global solving and how is that benefiting you?** Papaya Global simplifies payroll processing and tax management, provides salary slips, and allows us to manage employee records and claims efficiently. It's user-friendly for onboarding new employees. ### 4. Papaya Makes Global Payroll Manageable for Scaling Internationally **Rating:** 5.0/5.0 stars **Reviewed by:** Maor L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Papaya Global?** Papaya makes global payroll and workforce payments feel manageable. The platform brings multi-country payroll, compliance visibility, and consolidated reporting into one place, which saves time and reduces operational risk. Onboarding and country rollouts are structured, and the team is responsive when you hit edge cases. Overall it’s a strong partner for scaling internationally. **What do you dislike about Papaya Global?** Nothing to dislike. I am happy with the solution. **What problems is Papaya Global solving and how is that benefiting you?** Papaya Global handles the complexity of multi-country payroll and compliance so we don’t have to manage local providers and manual processes. It saves time, reduces risk, and gives finance better visibility into global payroll costs. **Official Response from Papaya Team:** > Hey Maor! Thank you so much for taking the time to share your experience with Papaya Global on G2! We're thrilled to hear that the platform is helping make global payroll and workforce payments feel manageable for your team. Your feedback about consolidated reporting, compliance visibility, and our responsiveness to edge cases means a lot to us, it's exactly what we strive for. It's wonderful to know we're supporting you as a strong partner in scaling internationally and helping reduce operational complexity. We truly appreciate your trust in Papaya Global and look forward to continuing to support your global workforce journey! ### 5. Unified Global Payroll with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Nikolett B. | Global Payroll and Benefits Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Papaya Global?** I really enjoy working with the Papaya Global team. They are extremely supportive and always open to arranging meetings with the in-country team to discuss upcoming changes, which helps me better understand what’s required of me. I appreciate having a dedicated country partner and an excellent account manager who is always available to help and investigate issues whenever needed. Overall, it’s a great team to work with. The platform is easy to manage once you understand the workflow, and I’m very satisfied with the service they provide. They are reliable, and there has never been an issue with people getting paid on time. **What do you dislike about Papaya Global?** I am generally happy with the service Papaya Global provides, and the platform is easy to manage once you understand the required steps. When I first started using it, I faced some challenges in understanding how everything works. It might be helpful if they offered more webinars or training sessions on how to use the platform, so users can watch, learn, and become confident more quickly. **What problems is Papaya Global solving and how is that benefiting you?** Papaya Global unifies payroll processes across UK, Ireland, India, and Brazil on a single platform, supported by country-specific teams. It helps us navigate legislative and tax changes, providing essential guidance. **Official Response from Papaya Team:** > hi Nikolett, Thank you for the wonderful review. We’re so glad to hear you’ve had a strong experience with our team, especially the support from your account manager and dedicated country partner, and the ability to meet with in-country experts to stay ahead of upcoming legislative and tax changes. We also really appreciate the note that payments have been consistently on time and reliable. Thank you as well for the constructive feedback about the initial learning curve. We agree that additional training can help new users build confidence more quickly. This is why we ran two webinars in Q3, and we already have another session planned for 2026. We’ll continue expanding enablement resources to make onboarding and day-to-day workflows even easier. ### 6. Exceptional EOR with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha R. | Human Resources Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2026 **What do you like best about Papaya Global?** I enjoy Papaya Global's friendly interface. It's easy to use, clear, and easy to navigate, which is why I chose it over competitors. The customer service has been exceptional, especially the dedicated account manager, Prathiba, who has been very welcoming and helpful. Her expertise in using the platform and her efficiency in helping to get the EORs moving have been invaluable to me. As an HR BP, my time is valuable, so having these aspects is important. **What do you dislike about Papaya Global?** N/A **What problems is Papaya Global solving and how is that benefiting you?** I use Papaya Global to employ and acquire employees globally, especially when there's no local entity. Its user-friendly interface and efficient customer service, including a dedicated account manager, make it invaluable for streamlining EOR processes. **Official Response from Papaya Team:** > Hi Natasha, Thank you for your positive feedback! We're thrilled to hear that you find our platform user-friendly and our customer service exceptional. We're glad to have Prathiba on our team, and we'll be sure to pass along your compliments to her. We're committed to providing efficient, valuable support to streamline your EOR processes. Yours, Papaya Global ### 7. Empowers Global Workforce with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Glenn F. **Reviewed Date:** December 05, 2025 **What do you like best about Papaya Global?** I use Papaya Global for managing Non Resident payroll in three countries and also for PEO workers in many other countries. I appreciate that it's enabled us to have a global workforce and engage people in countries where we don't have offices or a registered presence. This has helped us strategically in establishing a presence in some countries and engaging the best person for the job, regardless of their location. The process of engagement is relatively straightforward and can be quite fast with the PEO model. I find access to the platform simple, and once you know where to look, the data is clear and transparent. I also appreciate having access to summary graphs and consolidated data by country and by engagement type, which makes it easy to report and make data-driven decisions. **What do you dislike about Papaya Global?** Reconciling invoices to the level needed for internal compliance can be challenging. Having a better breakdown on invoices that it would be possible to extract in Excel (or have presented in a spreadsheet) would be helpful. This is particularly important for expenses. We also have an issue with the way that some expenses end up being taxed by the local employer without notifying the worker before the amount is paid - this can leave the worker out of pocket - and this comes back to us. **What problems is Papaya Global solving and how is that benefiting you?** Papaya Global enables us to have a global workforce, engaging people where we have no presence. The PEO model makes engagement fast, and the platform provides clear, transparent data, aiding in easy reporting and data-driven decisions. **Official Response from Papaya Team:** > Dear Glenn, Thank you for your review! We’re happy Papaya Global is enabling you to build and manage a global workforce and supporting non-resident payroll and PEO engagement across countries with clear, transparent data and consolidated reporting. We also hear you on the challenges of reconciling invoices for internal compliance, as well as the need for a more detailed breakdown that can be exported to Excel, particularly for expenses. Your feedback on expense taxation visibility for workers is equally essential, and we appreciate you flagging it. ### 8. Game-Changer for Global Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Nayda B. | Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Papaya Global?** We’ve been using Papaya for both payroll (in different countries) and contractor payments (all over the world), and moving to their platform has been one of our best decisions. Payroll is smoother, faster, and more transparent. Papaya’s global reach has given us confidence to scale into new regions without worrying about payroll delays. Their support team is also fantastic, responsive, hands-on, and always proactive when we need help. Another huge benefit is that each payroll project has in-country experts making sure we stay compliant with local regulations. That takes a big concern off my plate and gives me peace of mind that everything is handled correctly. **What do you dislike about Papaya Global?** We’ve had a few minor issues during new project implementations, such as invoices being sent with errors, which meant we had to double-check them carefully. That was easily fixed and hasn’t been a recurring problem. There’s also a bit of a learning curve in the beginning, simply because the platform has many features, but once you get used to it, it really pays off. Sometimes responses from support can take up to a day, which feels long when payroll deadlines are tight, though that’s understandable given the time zones we work across, and they always follow through to resolve the issue. **What problems is Papaya Global solving and how is that benefiting you?** Papaya has solved the challenge of running payroll and payments across multiple countries in a consistent, transparent way. Before, payroll involved long manual processes, unpredictable payment timelines, and extra costs on bank transfers. Now everything is centralized: I can run payroll and contractor payments, track every step, and know exactly when and how people are being paid. It also takes away the worry about compliance. Each payroll project has in-country experts ensuring we meet local regulations, which saves me a lot of time and stress. **Official Response from Papaya Team:** > hi Nayda! Thank you for such a thoughtful review. We’re thrilled to hear that moving payroll and contractor payments to Papaya has been one of your best decisions and that payroll is now smoother, faster, and more transparent across countries. It’s especially great to hear that our global reach has helped you scale into new regions with confidence and that our support team and in-country experts have provided peace of mind around local compliance. We also appreciate the balanced feedback on early implementation items, such as invoice errors and the initial learning curve. We’re glad those issues were resolved quickly, and we’ll continue improving onboarding and controls to make new rollouts even smoother. Thanks again for partnering with us. We’re excited to support you as you keep growing! ### 9. Outstanding Service and Support, Though Legal Guidance Can Improve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Papaya Global?** As an HR generalist, I have been using Papaya's services for over a year and the service offered has only improved month after month. Customer service is now a key partner in the day-to-day management of our employees. Proactivity and responsiveness are the two main strengths of customer service, enabling smooth and efficient procedures as well as regular and personalised follow-up on each case. Our key account manager also brings incredible energy and good humour, which is always much appreciated. The online platform is easy to use and allows for a high degree of autonomy in managing files. In addition, the 360 online support makes it very easy to submit issues and always provides effective feedback. **What do you dislike about Papaya Global?** Assistance with certain legal issues may sometimes lack precision and may require several follow-ups to obtain adequate answers. **What problems is Papaya Global solving and how is that benefiting you?** Papaya enables our company to expand into several countries by taking care of all contractual aspects for each EoR resource (contract, payroll, etc.). **Official Response from Papaya Team:** > Thank you for the thoughtful review! We’re delighted that our customer service and easy-to-use platform help streamline your HR operations. We appreciate the note on legal guidance; feedback like this drives our improvements. We are grateful for your trust over the past year and excited to continue supporting your global growth. ### 10. Payroll manager **Rating:** 3.5/5.0 stars **Reviewed by:** Cherry H. | Payroll manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Papaya Global?** System integration is very helpful and makes the process much easier and more efficient. Papaya platform is very user-friendly, especially for accessing all our payroll inputs , outputs and workers' documents. It's also incredibly helpful for obtaining our monthly invoices and detailed cost breakdowns directly through the platform. Having everything in one place has been a great benefit. **What do you dislike about Papaya Global?** We've noticed that response times can sometimes be very slow when we require clarifications on employee questions or payroll operations. Prompt responses are crucial for us to address queries efficiently. In addition, We have to remind Papaya to get monthly reports for a couple of countries every month. Hope that the payroll summary and bank files be provided in a timely manner, as per our agreed-upon timeline. We appreciate your cooperation in ensuring these processes run smoothly. **What problems is Papaya Global solving and how is that benefiting you?** I hope we can get efficient responses to our questions regarding payroll processing. Ideally, a response within two working days would be greatly appreciated. **Official Response from Papaya Team:** > Hi Cherry, Thank you for your feedback. We’re happy to hear that integrations and the platform experience, payroll data, documents, invoices, and cost breakdowns in one place have been an excellent value for you! We also take your notes seriously regarding slower response times, recurring reminders for monthly reports, and ensuring payroll summaries/bank files are delivered on the agreed timeline. We’re working internally to improve responsiveness and reliability, especially during payroll processing, and we appreciate your cooperation as we do. ### 11. Streamlined Global Hiring with Stellar Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Papaya Global?** I like Papaya Global for its friendly platform and strong focus on compliance, which are really important for me. The high-touch onboarding process is essential when I need to onboard multiple workers at once. I appreciate how data collections and tracking are handled, with one dashboard to monitor it all, making it easier to manage. The integration with other tools like Expensify, Workday, and SAP is a bonus. The setup was very easy, even with our challenging timeframe, and we managed it without issues. **What do you dislike about Papaya Global?** I don't think anything particularly, but the platform can be more self-service in some areas. **Recommendations to others considering Papaya Global:** They are the best in the market, don't hesitate **What problems is Papaya Global solving and how is that benefiting you?** Papaya Global solves hiring people seamlessly globally. **Official Response from Papaya Team:** > Thank you for your review! We’re glad the platform is easy to use, compliance-focused, and that onboarding and tracking multiple workers through a single dashboard have been smooth, especially on a tight timeline. We also appreciate the note about self-service and will keep working to expand those options. ### 12. Trustworthy Global Payroll with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Eon B. **Reviewed Date:** December 20, 2025 **What do you like best about Papaya Global?** I like Papaya Global for its great support team, who are very professional and ensure everything runs smoothly. I trust them completely, especially because payments are super fast. It gives me peace of mind to know people get paid on time and that I can reach out to the team whenever I need anything. The initial setup was very easy, and the team supported us from beginning to end. **What do you dislike about Papaya Global?** Not much, but they can have more self-service capabilities in some areas. **What problems is Papaya Global solving and how is that benefiting you?** Papaya Global helps me manage 40 locations and over 500 workers on one platform, ensuring timely payments and support whenever needed. I trust their professional support team, and the fast payments make it reliable. **Official Response from Papaya Team:** > Hey Eon, Thank you for sharing your positive experience with Papaya Global! We're thrilled to hear that you appreciate our stellar support team and fast payments. Your trust means the world to us! We value your feedback on self-service capabilities and will definitely take that into consideration for future improvements. Managing 40 locations and 500 workers can be challenging, and we're glad to provide you with a reliable solution for timely payments and support. Yours, Papaya Global ### 13. Papaya Global simplifies global payroll with seamless integration and support. **Rating:** 5.0/5.0 stars **Reviewed by:** Kim S. | Business Systems Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Papaya Global?** Papaya Global has been a game-changer for our global payroll operations. By consolidating payroll across 20+ countries and 11 different vendors into one unified platform, we’ve eliminated complexity and gained a streamlined, integrated solution. Their contingent workforce solution simplified what had previously been a cumbersome and error-prone process. The platform itself is intuitive, with consistent access to payroll and employee data presented in a clear, well-designed interface. Most importantly, Papaya Global’s team — from our Account Manager to our Implementation Consultant — went above and beyond, acting as true partners throughout implementation and beyond. **What do you dislike about Papaya Global?** There’s very little to dislike. Papaya Global provides transparent communication, fast resolution whenever questions arise, and an open channel for feedback and enhancement requests. If anything, we’d love to see their roadmap continue to expand even further, because the platform has already set a high bar for global payroll solutions. **What problems is Papaya Global solving and how is that benefiting you?** Papaya Global is helping us solve some of the toughest challenges of running a global workforce. Their streamlined onboarding process saves time for both HR and employees, creating a smoother experience across borders. Direct integration with our HCM has increased efficiency, reduced compliance risks, and eliminated manual errors. With standardized payroll reporting and processing across multiple countries, our teams now operate more collaboratively and strategically, rather than getting bogged down in administration. **Official Response from Yael Twig:** > Hi Kim! Thank you for sharing your positive experience with Papaya Global! We're delighted to hear that our platform has simplified your global payroll operations and that our team has provided exceptional support throughout the implementation process. We appreciate your feedback and will continue to work on expanding our roadmap to meet your needs. ### 14. Papaya - Seamless experience combined with Simplicity and Control **Rating:** 4.5/5.0 stars **Reviewed by:** Kavish S. | Senior QA Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Papaya Global?** Papaya global's dashboard and special mention to their mobile app - Both provided me a seamless experience to my payroll related stuff and while logging my holidays. Papaya's portal is simple yet engaging that helps the user to use it for their benefit. Papaya's service is almost never down even on busy days or holidays. **What do you dislike about Papaya Global?** Nothing in particular related to their portal that I don't like but I would say there is much scope when it comes to improve their customer response timing. Moreover, Papaya doesn't have a dedicated customer service helpline or no. on which the users can reach them in no time. Papaya do have the customer service email but a helpline no. available 24*7 should be there for such a company of this big scale keeping in mind that users sometimes could be in want of a quick response and email response takes time. **What problems is Papaya Global solving and how is that benefiting you?** Papaya has solved the problem of managing my payroll and payslips. Till this date, multiple companies provide payslips each month attached in the email. Sometimes the user don't receive those emails and at the time of need, it becomes cumbersome to find all the attachments. Papaya has made all my payslips and pay related info along with all the details available on my finger tips by giving me individual login where I can keep a track of all my details and download and send where ever to who ever. Also, logging holidays and keeping a track of all my leaves is one of features that has helped me a lot while using Papaya. **Official Response from Papaya Team:** > Dear Kavish, Thanks for the great review! We’re happy to hear you enjoy our platform’s ease of use and reliability. We appreciate your note on response times and 24/7 support, it’s valuable input as we keep improving. ### 15. Effortless Compliance and Global Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Donna G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2025 **What do you like best about Papaya Global?** I really like Papaya Global for its ease of use and the fact that it offers multiple options, allowing everything to happen in one place. This is really convenient because I don't have to go anywhere else, and it gives me peace of mind that I'm staying compliant. The initial setup was very intuitive, easy, and streamlined, which was a huge plus. **What do you dislike about Papaya Global?** That we didn't find it sooner! **What problems is Papaya Global solving and how is that benefiting you?** Papaya Global simplifies managing compliance, taxes, and transfers globally by centralizing everything, making it easy for my small business. I have peace of mind knowing I'm staying compliant. **Official Response from Papaya Team:** > Hi Donna, thank you for your review! It’s great to hear how we are delivering an easy, all-in-one experience and helping simplify global compliance, taxes, and transfers for your business. We’re especially happy the initial setup felt smooth and intuitive. If you’d like, our team can also share tips and best practices to help you get even more value from the platform as you scale. ### 16. Highly Effective with Superior Exchange Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Katie J. **Reviewed Date:** January 07, 2026 **What do you like best about Papaya Global?** I like using Papaya Global because the exchange rates are much higher compared to others, and I'll receive the money within the same day it's sent. The fees are cheap, and the initial setup is very easy; we just upload the invoice, and it's done. **What do you dislike about Papaya Global?** None at the moment **What problems is Papaya Global solving and how is that benefiting you?** I use Papaya Global for receiving payments because the fees are cheaper, the exchange rates are higher, and I receive money the same day it's sent. The setup is very easy, just upload the invoice, and it's done. **Official Response from Papaya Team:** > Hi Katie, Thank you for the wonderful feedback! We're so glad to hear the competitive exchange rates, same-day payments, and easy setup are working well for you. We appreciate you choosing Papaya Global! ### 17. Clean, Intuitive UI Makes Payroll Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Akash K. | Payroll Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Papaya Global?** I like the clean, intuitive UI and how smooth the payroll processing feels. It keeps things quick and easy to manage. **What do you dislike about Papaya Global?** I’m not a big fan of the reliance on third-party platforms for some regions, and it would help a lot if there were a direct way to reach the ICP when we need quick clarifications. **What problems is Papaya Global solving and how is that benefiting you?** Papaya lets us run multi-region payroll on one platform, which has helped us streamline and standardize our internal payroll process. This cuts down manual work and keeps everything more consistent. **Official Response from Papaya Team:** > Hi Akash, thank you for sharing your experience. It’s great to hear Papaya is helping you run multi-region payroll in one place and reduce manual work through a standardized process. We appreciate your note regarding third-party platforms in some regions and your request for a direct channel to the ICP for urgent clarifications. We recognize how time-sensitive payroll questions can be, and we’re actively working on improving how quickly the right experts can be engaged. ### 18. Seamless Payroll and Payment Solution **Rating:** 5.0/5.0 stars **Reviewed by:** ilan n. **Reviewed Date:** December 21, 2025 **What do you like best about Papaya Global?** I like having a single point of contact with Papaya Global, which ensures an aligned process across multiple regions to the same timeline. The initial setup was seamless, and honestly, everything is perfect. **What do you dislike about Papaya Global?** Everything works fine **What problems is Papaya Global solving and how is that benefiting you?** I use Papaya Global for payroll and cross-border payments, solving money transfer and tax issues. I like that it provides a single point of contact, ensuring aligned processes across multiple regions to the same timeline. **Official Response from Papaya Team:** > Thank you for the great review! We’re happy to hear the single point of contact has helped keep payroll and cross-border payments aligned across regions and timelines, and that your initial setup was seamless. We appreciate your trust in Papaya Global. ### 19. Global, efficient, user-friendly, reliable, and process-driven payroll solution **Rating:** 5.0/5.0 stars **Reviewed by:** Gabina M. | Global Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Papaya Global?** We operate in over 40 countries and made the decision to switch to Papaya as our global payroll provider. The experience has been excellent. Papaya not only gives us real-time access to global payroll data, but it has also significantly improved our internal controls and processes. The platform is user-friendly, and payroll processing is quick and efficient. It also allows us to streamline our approval workflows across payroll preparers, management, and HR. Overall, it’s a powerful and reliable solution for managing a global workforce. Highly recommended. **What do you dislike about Papaya Global?** No view only access available for finance **What problems is Papaya Global solving and how is that benefiting you?** It is a one-stop shop solution for us when it comes to payroll, tax payments, EOR, and immigration processing. ### 20. Essential Payroll Solution with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nikollas M. | HRBP Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Papaya Global?** Papaya has greatly enhanced the efficiency of our Payroll operations and the management of independent contractors. The platform is not only highly comprehensive but also intuitive, making it easy to integrate into our processes. Additionally, it seamlessly connects with our HRIS platform, BambooHR, further streamlining and simplifying the entire workflow. What truly sets Papaya apart is the exceptional support provided by their team. They are consistently responsive, open to feedback, and committed to continuously refining and elevating the quality of their services. I am thoroughly impressed with the level of service and professionalism they offer. I would confidently recommend Papaya to colleagues and professionals across other companies. **What do you dislike about Papaya Global?** While the platform offers a robust set of features, the sheer variety of tools and options may feel a bit overwhelming at first for new users. However, once familiar with its capabilities, the platform becomes a powerful asset that greatly simplifies operations. Similarly, there can be a slight learning curve when onboarding new administrators or users. Given the range of features available, it may take some time to explore and fully harness the platform’s potential. That said, Papaya offers excellent support and resources, which make the transition smoother and ensure users quickly become comfortable with the system. **What problems is Papaya Global solving and how is that benefiting you?** Papaya addresses the challenge of managing operations across multiple locations by ensuring timely payments and consolidating everything on a single platform. It streamlines the process with one unified monthly payment from the company, guaranteeing that all employees receive their salaries accurately and on time. **Official Response from Papaya Community:** > Hi Nikollas, Thank you for your wonderful feedback! We're always thrilled to hear what drives our customers' success. We're honored to be part of your growth journey. Best, The Papaya Global team ### 21. Effortless to Use with Smooth Withdrawals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Papaya Global?** Easy to use and the withdrawal too easily **What do you dislike about Papaya Global?** Withdrawal commissions can be lowered, will be better **What problems is Papaya Global solving and how is that benefiting you?** I dont know exactly **Official Response from Papaya Team:** > Thanks for the great review! We’re happy the platform and withdrawals are working well for you, and we appreciate the feedback on fees. It’s always valuable. ### 22. A great tool to streamline payroll, save time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Papaya Global?** We have reduced our payroll processing time from 10 hours to 1 hour. Low, predictable fees. Payments sent to 25+ coutries around the world with just a few clicks. **What do you dislike about Papaya Global?** As with any bank transaction, some don't go through from the 1st attempt, but Papaya Support is always there to help with investigations. **What problems is Papaya Global solving and how is that benefiting you?** - Controlled low bank fees - Uploading a list of payments to 25+ countries and approving with just a few clicks - Faster payroll processing **Official Response from Yael Twig:** > Thank you for this detailed review! It's great to hear how Papaya Global reduced your payroll and payments processing from 10 hours to just 1 hour. Your experience perfectly showcases what we're all about: seamless payments to 25+ countries with a few simple clicks, predictable low fees, and lightning-fast processing. We're also glad to hear our support team was right there when you needed them - that's exactly how we want every client experience to be. We're continuously enhancing our platform to make global payroll even smoother. Thank you for being a fantastic partner and sharing your success story on G2. Reviews like yours inspire us to keep pushing the boundaries of what's possible in global payroll and payments! Yael Papaya Global ### 23. Customer centric oriented **Rating:** 4.5/5.0 stars **Reviewed by:** Ilona D. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Papaya Global?** Our Papaya account manager has consistently been proactive and responsive to our needs. The management team has also been highly supportive and always willing to assist, which we truly appreciate. While we’re still in the implementation phase, we’re already impressed by the reporting capabilities of the Papaya Global platform. The potential for streamlined data insights looks promising, and we’re eager to see the full range of tools in action once we’re fully up and running. Thank you for your partnership and continued support in making this a successful rollout. **What do you dislike about Papaya Global?** We do not use Papaya yet, so I cannot say anything about it. **What problems is Papaya Global solving and how is that benefiting you?** Consolidate providers and standardize payroll ops Integrate isolated systems to automate payroll workflows Improve responsiveness and local expertise Create a standard payroll reporting **Official Response from Papaya Community:** > Hi Ilona, Thank you for sharing your positive feedback about your experience with Papaya Global. We're glad to hear that our account manager and management team have been proactive and supportive. We appreciate your partnership and look forward to a successful rollout :) ### 24. I have 1.8 Years of experience as HR Generalist **Rating:** 4.5/5.0 stars **Reviewed by:** Reemal S. | HR Generalist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Papaya Global?** Papaya Global offers services in multiple countries, making it easier for companies to manage a global workforce from a single platform. **What do you dislike about Papaya Global?** Depending on the size of the company and the level of service required, Papaya Global can be costly, which might be a consideration for smaller businesses. **What problems is Papaya Global solving and how is that benefiting you?** Complex Global Payroll Management **Official Response from Papaya Community:** > Hi Reemal, Thank you for your feedback! While we understand the cost considerations, we aim to provide value through our comprehensive global solutions and time-saving platform. We're glad our unified system is helping simplify your complex global payroll management. Best, The Papaya Global team ### 25. Papaya Global **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Papaya Global?** They are cheap compared to other EOR service providers. **What do you dislike about Papaya Global?** Lack in timely response and customer support. **What problems is Papaya Global solving and how is that benefiting you?** Employer of Record ### 26. Stellar service **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul Z. | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Papaya Global?** The best part of Papaya is they have a Payroll experts in resolving issues very quickly. The immense knowledge on Payroll is lovely. Aside to this, What i like the most is the onboarding of new hires who can quickly login to Papaya to complete the onboarding process very quickly. Kudos to entire team of Papaya and keep going. **What do you dislike about Papaya Global?** I do not see any dislike with Papaya, i am sure the team is doing pretty well in resloving issues very quickly. **What problems is Papaya Global solving and how is that benefiting you?** The response and the changes to our requirement is pretty good. I must say it's a stellar service. This will make our job easy. **Official Response from Papaya Community:** > Thank you for your wonderful feedback! We're delighted that our payroll expertise and smooth onboarding process are serving you well. Your satisfaction motivates us to keep delivering excellence. ### 27. Great Payroll Tool & Best Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Yogita B. | Manager- Human Capital , Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Papaya Global?** The best part I like about Papaya is that they have designated a payroll expert to support us who is available all the time, and all our queries and concerns get answered in no time, and that too very professionally. Also, not to miss, the onboarding of new employees is also easy which saves our time and provides ease to the new joiners to get registered on to the portal. **What do you dislike about Papaya Global?** We do face challenges at times while using the portal however, the Papaya team resolves the same well in time by extra special customer support. So overall we are happy and satisfied with the portal and the services. **What problems is Papaya Global solving and how is that benefiting you?** Managing the payroll of different countries from just 1 place. It's really helping us and saving time. ### 28. Great support and accountability! **Rating:** 4.0/5.0 stars **Reviewed by:** Liron A. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Papaya Global?** Papaya offers excellent support to its customers throughout the employees' lifecycle. We are working with multiple vendors, and Papaya is by far the best business partner we could ask for. They are also very agile and upscaling their services based on feedback. **What do you dislike about Papaya Global?** They should improve the information they provide when opening a new site so their customers will better understand the implications of working on that site. **What problems is Papaya Global solving and how is that benefiting you?** The ability to hire remotely and various locations ### 29. Proactive provider **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria R. | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Papaya Global?** The Customer Success Managers and Support at Papaya Global are very proactive which is always good! The platform is very user friendly and has a lot of useful information about each country. My team uses the platform every day. **What do you dislike about Papaya Global?** I have not worked long with papaya, only a few months regardless, so I do not think I faced any negatives. **What problems is Papaya Global solving and how is that benefiting you?** All in one place! Also the fact that can manage payroll as well as EOR ### 30. Great Global payroll solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Papaya Global?** Papaya Global is a very helpful solution in order to manage payroll for several locations: having everything on the same platform, a single point of contact, and the same format for every report, is very valuable. The platform is also user friendly, and the Payroll experts are available for any question. **What do you dislike about Papaya Global?** The invoices are not always as much details as we'd like to, and the PTO import system on the platform is not Papaya's best feature yet. **What problems is Papaya Global solving and how is that benefiting you?** We don't always have the full knowledge of every locations we are operating, Papaya's helping us with that. Thanks to Papaya we can hire and process payroll for employees in several locations, including social declarations. ### 31. Dependable "Employer of Record" **Rating:** 5.0/5.0 stars **Reviewed by:** Tito O. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Papaya Global?** I like the idea where they have a point person for our account who responds to our queries in no time. We always felt confident that somebody is rightfully in charge. On-boarding of employees is super-easy in their portal; and if you need assistance, their Customer Support assigned to our account is always easy to reach... and to top it all, very professional to deal with. **What do you dislike about Papaya Global?** In all business dealings, we do have some hiccups though, but i don't want to highlight that. As what matters most to us, everytime we have a problem with Papaya, they're readily available to assist. In short, they're not gonna throw us off the bus... in times of problem/s. **What problems is Papaya Global solving and how is that benefiting you?** They handle everything about our Payroll Management, and all we have to do is pay the whole thing and Papaya as well. We have more time to focus on our business for growth, and leave the Payroll hassle to Papaya, the whole time! ### 32. GREAT Customer Services **Rating:** 5.0/5.0 stars **Reviewed by:** Tabatha N. | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Papaya Global?** Simple and effective site. Very straight forward to process payroll. I love having a dedicated specialists to go to, she's very responsive, it feels like she's part of our team. **What do you dislike about Papaya Global?** Massive update of employees personnal datas is cumbersome as we need to request a specific file to make the update. **What problems is Papaya Global solving and how is that benefiting you?** Centralizing and uniformazing payroll process (as we operate in several countries) ### 33. Best customer service in this field **Rating:** 5.0/5.0 stars **Reviewed by:** Monika H. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Papaya Global?** A great company with a beneficial and efficient global payroll solutions, especially for those who employ in various countries. Papaya Global is a very friendly and easy-to-implement platform. The implementation and customer success team is always available and professionals and help with what is needed. Perfect for a company like us . **What do you dislike about Papaya Global?** So far I am happy with the Papaya Global services . **What problems is Papaya Global solving and how is that benefiting you?** One managemnet report in one single format . Swiching from manual report to automatice global report in 2 minutes . ### 34. Easiest and Best way to look at your finances **Rating:** 5.0/5.0 stars **Reviewed by:** Trishla J. | Staff Finance Solution Engineer, Computer & Network Security, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Papaya Global?** The UI is amazing you find every single document at one place, easy to download and view and easy for decalration and stuff **What do you dislike about Papaya Global?** How it just throws the payslip and tax computation sheet together and with same name. atleast the name of the pdf should be different, Not sure if this is something from papaya side or my employer issue but yeah that's irritating **What problems is Papaya Global solving and how is that benefiting you?** Payslips and all the finances at one place and easy to download view store and perform all the operations ### 35. Technology packed payroll solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Papaya Global?** Papaya Global offers features with the latest technology that make payroll processing a lot easier than it has ever been. **What do you dislike about Papaya Global?** I haven't come across any negative experiences with Papaya global **What problems is Papaya Global solving and how is that benefiting you?** Papaya Global enables us to hire people from any part of the world by taking care of the local legal requirements and by processing payroll as well. This lets the business be location-agnostic. With the technology that the platform of Papaya Global offers, it becomes so easy to administer. ### 36. Great Payroll Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Papaya Global?** I really enjoy the responsiveness & expertise of the local teams across the diverse locations we have. When having issues or last minute adjustments, the team & CSM are responsive and understanding. **What do you dislike about Papaya Global?** The invoices could be more detailled or specific as in some case, we have trouble to link specific items to specific employees. The massive update of employees data's fixed data (home address, job title, salary) can be cumbersome as we need to request a specific file in order to perform the update. **What problems is Papaya Global solving and how is that benefiting you?** Centralizing the payroll & smoothing the process as it is uniforming it. We were able to construct our payroll process around Papaya's data input mask spreadsheet. And decreasing the number of interlocutors which ease the communication. ### 37. Papaya Global Review **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Papaya Global?** Papaya Team understand the requirements and can implement payroll amid constantly changing regulations **What do you dislike about Papaya Global?** No real negatives to pick out from the services received by Papaya. **What problems is Papaya Global solving and how is that benefiting you?** The problem solving is at a god level. The team are very responsive. ### 38. Pratical and intuitive tool **Rating:** 4.5/5.0 stars **Reviewed by:** Marie-Charlotte P. | Payroll coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Papaya Global?** The payroll tool is intuitive and pratical. The team is professional and responsive. In case of issues they always bring a solution in a good delay. **What do you dislike about Papaya Global?** They could still make a few improvements to make the tool more practical for everyday use. But I know that papaya works closely with its customers to take account of their feedbacks. **What problems is Papaya Global solving and how is that benefiting you?** Some questions about local regulations. ### 39. Great Experience with Papaya **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Papaya Global?** The Customer Success team is great to work with. They are quick to respond, answer all questions, and are very nice. **What do you dislike about Papaya Global?** So far nothing! Everything has been great with Papaya. **What problems is Papaya Global solving and how is that benefiting you?** Our international hiring has been a lot easier with Papaya Global. ### 40. Papaya as PEO Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Papaya Global?** Onboarding and payroll features on the portal are very user-friendly. For a client like us that has employees based in several countries, submission of monthly expenses, and payroll adjustment details are easy because the portal is well organized. The customer service managers for EU, Canada, and APAC assigned to us are all very efficient. They would train us first on certain features and along the way, if I have questions e, they would readily help. I also love Papaya's Countrypedia. Very useful and insightful! **What do you dislike about Papaya Global?** So far I am happy with the services Papaya Global offers to us. **What problems is Papaya Global solving and how is that benefiting you?** Hiring and onboarding employees from different countries is the best help Papaya Global assist us with. They enable us to employ qualified employees from different countries while processing the HR services seamlessly. ### 41. Great Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Papaya Global?** I really like the expertise of the payroll team **What do you dislike about Papaya Global?** Invoices should be more detailed : worker ID, items **What problems is Papaya Global solving and how is that benefiting you?** Uniformizing payroll process Decreasing interlucuter's number Centralizing payroll ### 42. Friendly and functional service **Rating:** 5.0/5.0 stars **Reviewed by:** Giulia A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Papaya Global?** I like the fact that we have a go-to-person who follows us constanly and it feels like she is part of our team. It is a relyable service and it made hiring worldwide easy **What do you dislike about Papaya Global?** We had a difficult time while they were going through an internal re-org. But this has been solved now and we are confident to stay with Papaya for many more years **What problems is Papaya Global solving and how is that benefiting you?** We can hire globally without needing to think about compliance, finding local partners, or visa issues, as they provide support on all these topics. The payroll platform is very easy to use and payroll works in the same way for any location, which is a very good thing, if you are hiring all over the world. ### 43. Professional, Experience and trusted Employer of Record **Rating:** 5.0/5.0 stars **Reviewed by:** Hardev G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Papaya Global?** Very quick to respond. Super compliant with global regulations. Knows exactly how to engage with in country partners. Easily approachable Reliable **What do you dislike about Papaya Global?** Not much, they are always there to help. **What problems is Papaya Global solving and how is that benefiting you?** Hire the best talent who are willing to work from their home country and not willing to move to UAE. It has significantly helped us to reduce costs by hiring staff from various geographies. Hire talent in the most compliant way. Smooth payroll for any specific country. ### 44. Great Service and Tool. profound solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Papaya Global?** First of- great service is a huge benefit and the platform is extremly friendly and easy to use. Everything is on point **What do you dislike about Papaya Global?** have not yet faced any difficulties. will amend my review in the future if nessecary **What problems is Papaya Global solving and how is that benefiting you?** Hiring in countries where I dont occupy entitiy ### 45. Papaya makes Global HR a breeze! **Rating:** 4.0/5.0 stars **Reviewed by:** Hagai B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Papaya Global?** Papaya Global allows to set up a minimal-intervention automated process for ongoing global HR management. **What do you dislike about Papaya Global?** The website has a slightly longer onboarding than anticipated but Customer representatives make it easy al so going the extra mile for your voice to be heard with Product. **What problems is Papaya Global solving and how is that benefiting you?** Papaya Global literally makes complex and legally-binding global HR management a no-brainer, allowing complete legal financial and HR governance of a global workforce. ### 46. A good EOR on the expensive side **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Papaya Global?** Efficient Onboarding in 48 hours - was smooth **What do you dislike about Papaya Global?** Expensive, a bit more than the competition also they gave a discount **What problems is Papaya Global solving and how is that benefiting you?** I found Papaya Global through this site: https://remotepad.com/best-eor-companies/ The choice was done after talking with their rep. Everything was smooth, however they are clearly on the pricey side. But i assume quality has a cost. ### 47. Thanks!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Papaya Global?** A great company with a beneficial and efficient solution, especially for those who employ in various countries. Support many countries. A friendly and easy-to-implement platform. The customer success team is always amiable and available, gets back quickly and tries to help as much as possible with what is needed. **What do you dislike about Papaya Global?** Nothing I can think about at the moment :-) **What problems is Papaya Global solving and how is that benefiting you?** Helps in hiring employees in countries where we do not have a legal entity, and we have many such countries, including information about those countries in terms of laws and regulations ### 48. One of the worst companies we've done business with. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2023 **What do you like best about Papaya Global?** At the end of the day our employee did get fully paid. It was only through a lot of work by our employee, including legal counsel, and work on our end. Our termination period was only 30 days which made it easier to leave. **What do you dislike about Papaya Global?** Papaya held our deposit return over a month past the due date we agreed on. They have continued withholding a credit memo over 45 days beyond the payment date without reason and have not given a payment timeline. Overall, the communication is abysmal; you must follow up many times and escalate to get an answer. Our employee consulted with legal counsel because Papaya attempted not to pay out accrued PTO multiple times. We had to review the law in the country because Papaya's local office was not following the law. Papaya missed invoicing us for a month, causing audit issues and requiring escalation to their CFO. For a while, they insisted we had paid an invoice we never received or paid. Our employee did get paid that month which was a relief. We've had many, many customer service reps. **What problems is Papaya Global solving and how is that benefiting you?** Doing the bare minimum to hire an employee in Italy. We've moved on to another EOR serving us much better, night and day, in terms of service and transparency. Papaya is significantly overpriced. ### 49. Papaya as global EoR provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Papaya Global?** Very positive experience so far: Friendly, responsive and supporting team Platform is straightforward and intuitative Good notifications Short onboarding time Good cooperation with local partners **What do you dislike about Papaya Global?** Invoices in dispute- long time to correct an invoice **What problems is Papaya Global solving and how is that benefiting you?** to hire talents internationally ### 50. Helping us engage with new labor markets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Papaya Global?** The pre sales and implementation process were very smooth, the system was implemented seamlessly. The customer support we have since received has been very good, particularly the speed of response. **What do you dislike about Papaya Global?** Navigating new labor markets is tricky, and sometimes it would be good if the Papaya team provided recommendations when setting up new projects. Also, we are still finding our way through some of the pecularities of paying expense claims (and tax treatment thereof) in different parts of the world. **What problems is Papaya Global solving and how is that benefiting you?** Helping us to engage talent in markets where we do not have a local entity - [View Papaya Global pricing details and edition comparison](https://www.g2.com/products/papaya-global/reviews?4afa040f_page=2&dbe437e9_page=33&01cb4aff_page=1§ion=pricing&secure%5Bexpires_at%5D=2026-05-29+14%3A52%3A47+-0500&secure%5Bsession_id%5D=cd81fe1f-42e4-4596-a5ad-5929fc89246c&secure%5Btoken%5D=253839426a17d8bd2122a1cab6b460941792e45e2aafdb95c991a262268d2e6e&format=llm_user) ## Papaya Global Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Beeline](https://www.g2.com/products/beeline/reviews) - [BlackLine Consolidation & Financial Analytics](https://www.g2.com/products/blackline-consolidation-financial-analytics/reviews) - [BlackLine Intercompany](https://www.g2.com/products/blackline-intercompany/reviews) - [Blackline Live](https://www.g2.com/products/blackline-live/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Namely](https://www.g2.com/products/namely/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Oracle API Platform Cloud Service](https://www.g2.com/products/oracle-api-platform-cloud-service/reviews) - [Personio](https://www.g2.com/products/personio/reviews) - [SAP Business one](https://www.g2.com/products/ikyam-solutions-private-limited-sap-business-one/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [SAP Fieldglass](https://www.g2.com/products/sap-sap-fieldglass/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Papaya Global Features **Payment Methods** - ACH - Credit and Debit - Wire Transfer **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Platform Basics** - Interoperability - Performance - Portal **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Platform Basics** - Performance - Portal **Compatability** - HCM and HRMS - Entrepreneur - Immigration and Relocation **Payments - Embedded Payments** - Processing - Fraud Protection - Payment Methods **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Core - Contractor of Record** - Onboarding - Mediation - CoR - Risk - Offboarding - Payment - Compliance **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Compliance** - Governance - Country-Specific - Internal Policies **Platform Performance** - Reporting - Application Monitoring **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Platform Administration** - Integrations - Compliance - Reporting **Intermediate GEP features** - International Hiring Support - Pre-built Integrations **Personalization - Embedded Payments** - Customer Onboarding - Checkout Customization - Localization - Merchant Portal **Payment - Contractor of Record** - Invoice - Consolidate **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Integration** - HR/HCM - Finance - Other **Platform Functionality** - Document management - Requalification - Compliance **Payment Options** - Multi-Currency - Online payment portal **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Setup - Embedded Payments** - Payment Flows - APIs - Dispute Management **IP Rights - Contractor of Record** - NDA - IP **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Reporting** - Benchmarking - Cost Tracking - Dashboards **Platform Additional Functionality** - Onboarding - Pre-qualifiation - Onsite Monitoring **Security** - POS Verification **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support **Benefits** - Other Benefits **Analytics - Embedded Payments** - Transactions - Reconciliation - Revenue **Platform** - Accounting integration - E-commerce Integration **Payment Types** - AP Automation - E-Commerce - Retail **Agentic AI - Embedded Payments** - Cross-system Integration **Agentic AI - Enterprise Payment** - Adaptive Learning **Core Functionality - Employer of Record (EOR)** - Compliance **Expanded Functionality - Employer of Record (EOR)** - M&A - Enterprise Consulting - Contractor Management **AI Capabilities - Employer of Record (EOR)** - AI Automation - AI Agent ## Top Papaya Global Alternatives - [Remote](https://www.g2.com/products/remote/reviews) - 4.5/5.0 (3,289 reviews) - [Oyster](https://www.g2.com/products/oyster-oyster/reviews) - 4.4/5.0 (1,426 reviews) - 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