Papaya Global Features
Payment Methods (3)
ACH
Automated Clearing House (ACH) is an electronic network that processes large volumes of financial transactions, including B2B payments.
Credit and Debit
Corporate debit and credit cards used specifically for B2B payments
Wire Transfer
Electronic fund transfers between entities
Payment Processing (7)
Batch Processing
Payments can be processed by batch without manual intervention
Payments Scheduling
Ability to schedule payments at predefined dates and times
Automated Workflows
Workflows to manage every stage of the payment process
Self Service
Self-service portals and mobile apps to submit invoices for processing
Reconciliation
Match invoices, payments, and bank statement information
Settlements
Clearing of electronic payments to transfer funds from customers to suppliers
Payment Tracking
Track each stage of the payment process and manage payments history
Security and Compliance (6)
PCI Compliant
Comply with information security standards for credit card processing
P2PE
Point-to-point encryption to convert sensitive financial information into indecipherable code
Fraud Management
Features to protect companies from attempts to steal sensitive information like credit card details
SSL Encryption
Secure Sockets Layer is the standard security protocol for encryption of electronic data
SOX
Comply with the Sarbanes-Oxley Act (SOX) to protect companies and the public from accounting erros and fraud
SOC
Ensure compliance with Association of International Certified Professional Accountants standards for cloud vendors SOC1 and SOC 2
Integration (6)
Agnostic Integration
The software can be integrated with any other products
Reporting Consolidation
Reports are generated using financial data from multiple sources
Plugins and APIs
The vendor provides pugins and APIs that customers can use to create custom integrations
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HR/HCM
Ability to integrate with multiple HR and HCM software solutions.
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Finance
Provides integration with accounting and ERP software.
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Other
Integration with other corporate software solutions such as travel and expense.
Processing (4)
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Multi Country
Ability to process payroll in multiple countries, languages, and currencies.
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Data Consolidation
Consolidate and map payroll data from various sources in various formats.
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Data Quality
Include tools and best practices for payroll data accuracy checks and controls.
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Rules
Define and implement payroll processing logic for earning, deductions, bonuses, and other types of revenue.
Compliance (3)
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Governance
Offer standard processes and workflows across countries to reduce the risk of noncompliance.
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Country-Specific
Provide documents and templates for country-specific payroll compliance.
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Internal Policies
Deliver templates and workflows to create and enforce internal policies for global payroll.
Reporting (6)
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Benchmarking
Define local and global benchmarks to assess the competitiveness of compensation strategies.
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Cost Tracking
Analyse payroll costs across multiple countries and business entities, or by employee role.
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Dashboards
Dashboards can be used to manage payroll for a global or local workforce.
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Vacation/Leave Tracking
Request, track, and manage time off requests and vacation time
Activity Tracking
Track and document all activities across devices, networks, and other systems
Platform Basics (5)
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Portal
Contains a portal to facilitate third-party or client application access.
Performance
Performs and secures payments efficiently on both the user and the consumer ends
Portal
Contains a portal to facilitate contractor access to payments
Platform Performance (2)
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Application Monitoring
Contains application performance monitoring capabilities.
Platform Functionality (24)
Document management
Manages necessary docuements for ease of visibiltiy and access.
Requalification
Automated compliance renewal notifications.
Compliance
Tracks contractor compliance levels and renewa dates.
Bid Management
Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Supplier Management
Manage all supplier data and operations
Inventory Management
Track and manage inventory levels to maintain proper supply
Task Management
Create, manage and track all task activities and progression
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Contractor Management
Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
Proposal Management
Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal.
Safety Management
Identify and assess hazards to ensure the well-being of employees, assets, and the environment
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Contract/License Management
Track, store, and access client contracts or licenses
Job Management
Manage and track all job information and associated tasks
Timesheet Management
Track the amount of time spent on a job or task
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Procurement Management
Organize and manage all processes/procedures involved in purchasing goods and/or services
Subcontractor Management
Track information, qualifications, and contact details of subcontractors
Workflow Management
Create, design and manage workflows for repetitive tasks
Purchase Order Management
Create, send, and track purchase orders and their statuses
Platform Additional Functionality (4)
Onboarding
Onboard workers via online, classroom, or external training.
Pre-qualifiation
Pre-qualify contract workers via reference, record, background check.
Onsite Monitoring
Monitor contractor onsite activities, performance, etc.
Subcontractor Monitoring
Ensure subcontractors are working safely on client sites and document audits/inspections for reference.
Payment Processing (9)
Encryption
Built-in security to protect payment information in order to prevent fraud and hacking.
Credit Card Processing
The ability to process credit card payments and receive approval or denial of funds from the customer's bank.
Mobile Payments
The ability to process mobile payments from a mobile wallet or other mobile phone payment app.
Digital Wallet Integration
The ability to process payments from a digital wallet service or other digital payment method.
Debit/Credit Card Processing
Accept and process credit/debit card transactions
Online Payments
Accept and process online payment transactions
Partial Payments
Allow customers to make a partial payment on an invoice and track remaining debt
In-Person Payments
Transactions that typically involve face-to-face interactions between the payer and the payee
Digital Wallet Payments
Allows customers to check out with wallet payment methods that digitally store credit and debit cards
Administration (10)
Reporting & Analytics
Reports and analytics created from payment data.
E-commerce Integration
The ability to integrate directly with an e-commerce platform in order to create a seamless checkout experience.
Processing Fees
Fees associated with processing individual transactions that may be based on a percentage of the purchase or a flat rate.
POS Integration
The ability to integrate with a POS system in order to allow the processing of credit card or mobile payments in a store setting.
Omnichannel
Process payments from multiple channels such as ACH, mobile, or e-commerce.
Levels 1 & 2
Supports levels 1 and 2 for credit card payment processing.
Level 3
Supports level 3 credit card processing which requires additional data for qualification.
Payment Gateway Integration
Integration with payment gateways to facilitate online transactions
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Cryptocurrency Processing
Accept and process cryptocurrency transactions such as Bitcoin
Payment Options (2)
Multi-Currency
Allows users to process payments in multiple currencies.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Security (1)
POS Verification
Support cardholder verification methods for POS transactions.
Platform (2)
Accounting integration
Provide integration with accounting software and ERP systems.
E-commerce Integration
Provide integration with B2B and B2C e-commerce platforms
Payment Types (3)
AP Automation
Manages large volumes of invoices and financial transactions between a company and its suppliers
E-Commerce
Facilitates the acceptance of electronic payment for online transactions
Retail
Features a common interface for in-store, online, and on-the-go set across all acceptance points
Platform Administration (3)
Integrations
Integrates with third-party HR software, such as systems for payroll, time & attendance, or core HR.
Compliance
Maintains compliance with payroll regulations.
Reporting
Provides analytics tools that reveal payment metrics of contractors over time
Platform Payment Content (3)
Document management
Manages necessary information of contractors for ease of visibiltiy and access.
Invoicing Tool
Generates invoices from HR departments for managing freelance, contract, and extended workforce.
Wage access
Gives employees the ability to view, manage, and withdraw earned wages before payday.
Intermediate GEP features (2)
International Hiring Support
Users can hire international contractors from the platform.
Pre-built Integrations
Has built-in integrations or interoperability with other HR software.
Other GEP Features (4)
Compliance Managenent
Assists with compliance management.
Analytics
Users can access complex analytics or business intelligence to optimize wokforce.
Hiring Support
Useful as a core HR/HRIS product in addition to talent acquisition.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Compatability (3)
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HCM and HRMS
Integrates with HR suites such as an HRIS, HCM, or HRMS.
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Entrepreneur
Scalable to handle small and larger volumes of workers for eterprise and startup applications.
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Immigration and Relocation
Manages immigration or relocation process.
Benefits (1)
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Other Benefits
Handles reitrement, insurance, workers comp, and other benefits for employees.
Generative AI (1)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Payments - Embedded Payments (3)
Processing
Process payments from customers and track late or incomplete payments.
Fraud Protection
Protect against payment fraud and fraudulent transactions.
Payment Methods
Support multiple payment methods such as credit and debit cards or bank transfers.
Personalization - Embedded Payments (4)
Customer Onboarding
Include features to manage the onboarding of new customers.
Checkout Customization
Deliver checkout portals that can be customized by users.
Localization
Allow users to personalize payments by geographical location.
Merchant Portal
Provide a portal that merchants can use to track payments.
Setup - Embedded Payments (3)
Payment Flows
Define workflows to process different types of payments.
APIs
Provide application programming interfaces to integrate with other software solutions.
Dispute Management
Include features to manage disputes related to payments.
Analytics - Embedded Payments (3)
Transactions
Analyze payments to identify the value of failed or incorrect payments.
Reconciliation
Matches payments with billing and invoices to ensure that customers are charged correctly.
Revenue
Track the revenue generated by subscriptions and the payments made by customers.
Agentic AI - Embedded Payments (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Enterprise Payment (1)
Adaptive Learning
Improves performance based on feedback and experience
Expanded Functionality - Employer of Record (EOR) (18)
M&A
Supports hiring and employment transitions during mergers, acquisitions, or entity changes.
Enterprise Consulting
Provides expertise or HR consulting for complex employment scenarios beyond standard hiring needs.
Contractor Management
Supports both employee and contractor management across global markets.
Permit Management
Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries
Resource Management
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Immigration Management
Oversee procedures for cross-border movement
Global Sourcing Management
Procure goods, materials, or services from international suppliers
Contract/License Management
Track, store, and access client contracts or licenses
Reimbursement Management
Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Time Off Management
Track and manage employee time-off, vacation, and sick leave requests
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Document Management
Store, manage, and track all electronic documents in a centralized location
Expense Management
Plan, pay and track business related expenses.
Recruitment Management
Tools to find, assess, and hire suitable candidates for a job within an organization
Immigration Management
Oversee procedures for cross-border movement
Core Functionality - Employer of Record (EOR) (2)
Compliance
Maintains compliance with local labor laws, tax regulations, and other employment across countries.
Tax Compliance
Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
AI Capabilities - Employer of Record (EOR) (2)
AI Automation
Uses automation or AI to streamline compliance guidance and employment workflows.
AI Agent
Comes with an agentic agent capable of handling EOR activities with little human-in-the-loop intervention necessary.
IP Rights - Contractor of Record (2)
NDA
Stores and handles NDAs for contractors' employment through platform.
IP
Protects intellectual property and/or allows for IP transfer in contractor engagements.
Payment - Contractor of Record (2)
Invoice
Automates invoice generation and payment.
Consolidate
Consolidates contractor billing into a single relationship or invoice.
Core - Contractor of Record (7)
Onboarding
Provides onboarding software for contractors.
Mediation
Mediates conflicts and provides resolution between contractors and companies.
CoR
Provides a contract intermediary through the legal Contractor of Record (CoR) arrangement to hire contractors across country lines.
Risk
Measures worker misclassification risk via risk-assessment workflows.
Offboarding
Handles termination or offboarding for contractors.
Payment
Pays local contractors without the need to set up local entities.
Compliance
Handles or advises on compliance for employment/payment in multiple countries.
Additional Functionality (145)
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Document Management
Store, manage, and track all electronic documents in a centralized location
API
Application programming interface that allows for integration with other systems/databases
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Direct Deposit
Digitally deposit correct payroll amounts into individual employee's bank accounts
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Multi-State
Pay employees in multiple states with correct tax deduction amounts in each
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Payroll Outsourcing
Delegate payroll processing to third party vendors
Employee Profiles
Centralized storage for employee data, records, and performance metrics
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Compensation Management
Manages compensation such as salary, bonus, and benefits processes, aligning with policies
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Payroll Reporting
View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
Tax Forms
Declaration of income made to tax authorities
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Tax Compliance
Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Reports
Alter the layout and content of reports
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Benefits Management
Record employee's benefit plans and selections throughout career progression
Check Printing
Print paychecks issued to confirm payment of wages or salary
Data Import/Export
Import and export data to and from software applications
Wage Garnishment
Automatically subtract garnishments from wages
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Connectors
Connect to big data sources
For PEO/ASO
Designed for professional employer organizations or administrative services organizations.
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Applicant Tracking
Find and manage potential candidates and their applications and resumes through the recruiting life cycle
API
Application programming interface that allows for integration with other systems/databases
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Employee Benefits Administration
Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks
Employee Portal
Online portal where employees can access and track their own information
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Online Benefits Enrollment
Select benefits and provide information needed to participate in a benefit via an online portal
Employee Engagement
Tools to improve and measure employee satisfaction and involvement
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Estimating
Estimate expected cost based on various factors before a project begins
Budgeting/Forecasting
Create budgets based on historical data and future projections
Team Collaboration
Allow multiple team members to edit and work on the same document
Scheduling
Plan availability and assign specific time slots for tasks and resources
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Updates
Receive system updates as soon as any changes are made
Electronic Signature
Digitally sign online documents
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Task Scheduling
Track and manage the scheduling of tasks
Multiple Projects
Ability to handle several projects simultaneously
Contractor Database
Easily track all contractor information in one centralised location
Qualification Tracking
Track certifications, qualifications, and licenses for employees, contractors, etc.
Project Tracking
Monitor the progress of projects from start to finish
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Mobile App
Access the system via a mobile application
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Job Costing
Calculate total itemized costs, including initial costs and any changes
Time & Expense Tracking
Log and record hours worked and costs spent to assist in billing and invoicing
Equipment Tracking
Track the location of specific equipment at all times
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Customizable Forms
Customize contracts and forms to collect specific information
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Customizable Reports
Alter the layout and content of reports
Project Time Tracking
Measure time to completion or hours worked for projects
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
API
Application programming interface that allows for integration with other systems/databases
Cost Estimating
Forecast the cost and resources required to complete a project
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Benefits Dashboard
Use a dashboard to view benefits that are selected by employees or offered by employers
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Data Import/Export
Import and export data to and from software applications
Multi-Currency
Manage and handle various international currencies
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Background Screening
Researching and validating a person's criminal, educational, job or financial records
Enrollments/Onboarding
Manage the enrollment and onboarding of all new members and accepted applications
Labor Cost Reporting
Report on the allocation and distribution of labor costs across projects
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Offboarding
Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
Employee Benefits Administration
Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Digital Signature
Electronic signing method that validates the authenticity and integrity of a digital document
Time & Attendance
Track and manage employee's work hours to improve payroll accuracy
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Multi-Language
Manage and support multiple languages
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multi-Country
Pay employees in multiple countries using correct currencies and correct tax deduction amounts
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Contactless NFC
Near-field communication method to share data and process contactless payments
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Electronic Signature
Digitally sign online documents
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Credit Card Management
Financial system that helps create and manage physical/digital credit cards and track transaction activities
Fraud Detection
Identify and prevent suspicious activity
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Mobile Access
Access software remotely via mobile devices
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Returns Management
Track and facilitate returns of products sold
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Mobile Card Reader
Hardware device connected to smartphones for processing payments
Sales Tax Management
Calculation of consumption tax imposed on the sale of goods/services
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Receipt Management
Upload, track, and submit receipts in a central database
Customizable Branding
Add customized logos and colors to align with company branding
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Cash Management
Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Multi-Location
Manage and support multiple locations
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Sales Reports
Reports specific to sales analysis for trends and strategies
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Multiple Payment Options
Process payments via multiple modes directly through the application
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Status Tracking
Track the status over time for a request, process, asset, or transaction
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Data Security
Protect sensitive data for digital privacy
Payment Links
Send clickable links via text or email to collect payments from customers
API
Application programming interface that allows for integration with other systems/databases
Payment Fraud Prevention
Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.
Payment Reconciliation
Reconcile payments with corresponding invoices or orders for accounting purposes
Data Import/Export
Import and export data to and from software applications
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Real-Time Data
Receive data and information in real time
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Platform Basics - Contractor Payments (1)
AI Agent
Comes with an agentic agent capable of handling contractor payment activities with little human-in-the-loop intervention necessary.
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