NetSuite Features
Platform (40)
Customization
This feature was mentioned in 550 NetSuite reviews.
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Workflow Capability
This feature was mentioned in 529 NetSuite reviews.
Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management
This feature was mentioned in 557 NetSuite reviews.
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
This feature was mentioned in 431 NetSuite reviews.
Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments
Based on 509 NetSuite reviews.
Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
Document & Content Mgmt.
492 reviewers of NetSuite have provided feedback on this feature.
Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files.
Performance and Reliability
As reported in 544 NetSuite reviews.
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
As reported in 505 NetSuite reviews.
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Customization
As reported in 230 NetSuite reviews.
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Integration APIs
This feature was mentioned in 199 NetSuite reviews.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
157 reviewers of NetSuite have provided feedback on this feature.
Enables users to view and transact business with the same content in multiple languages and currencies.
User, Role, and Access Management
231 reviewers of NetSuite have provided feedback on this feature.
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
Performance
223 reviewers of NetSuite have provided feedback on this feature.
Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
188 reviewers of NetSuite have provided feedback on this feature.
Is accessible from a mobile device and by users on the go.
Reporting
217 reviewers of NetSuite have provided feedback on this feature.
Provides analytics tools that reveal important business metrics and track progress.
Dashboards
Based on 219 NetSuite reviews.
Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.
APIs
198 reviewers of NetSuite have provided feedback on this feature.
System provides well documented API's that can be used to integrate to any 3rd Party or internal system.
Customization
219 reviewers of NetSuite have provided feedback on this feature.
Product provides tools to customize web store front, business process, etc. to meet unique business needs.
Integrations to Add-on Tools
202 reviewers of NetSuite have provided feedback on this feature.
Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.
User Management
As reported in 213 NetSuite reviews.
Enables customers to update their own user information, settings and preferences.
Reporting / Analytics
This feature was mentioned in 225 NetSuite reviews.
Provides standard and ad-hoc reporting ability to meet business requirements
Security
Based on 203 NetSuite reviews.
Software provides appropriate tools and certifications to protect against fraud and malicious attacks
Multi-Site Management
Based on 164 NetSuite reviews.
Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software.
Admin Access Rights
Based on 197 NetSuite reviews.
Provides ability to control editing rights by product category, geography etc.
Test-to-Product Migration
177 reviewers of NetSuite have provided feedback on this feature.
Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site
Internationalization
Based on 161 NetSuite reviews.
Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation
Cross Browser Support
190 reviewers of NetSuite have provided feedback on this feature.
Enables store or site to provide the same user experience in all browsers and browser versions.
Performance and Reliability
218 reviewers of NetSuite have provided feedback on this feature.
Software performs well and runs with minimal unscheduled downtime
Customization
Based on 1637 NetSuite reviews and verified by the G2 Product R&D team.
Allows administrators to customize to accommodate their unique process. Includes ability to create custom objects, fields, rules, calculations, and views.
Workflow Capability
Based on 1522 NetSuite reviews and verified by the G2 Product R&D team.
Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management
Based on 1648 NetSuite reviews and verified by the G2 Product R&D team.
Grants access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
Based on 1213 NetSuite reviews and verified by the G2 Product R&D team.
Enables users to view and transact business with the same content in multiple languages and currencies.
Performance and Reliability
Based on 1622 NetSuite reviews and verified by the G2 Product R&D team.
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
Based on 1475 NetSuite reviews and verified by the G2 Product R&D team.
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Customization
Based on 592 NetSuite reviews and verified by the G2 Product R&D team.
Allows administrators to customize to accommodate their unique process. Includes ability to create custom objects, fields, rules, calculations, and views.
Internationalization
Based on 482 NetSuite reviews and verified by the G2 Product R&D team.
Enables users to view and transact business with the same content in multiple languages and currencies.
Output Document Generation
This feature was mentioned in 520 NetSuite reviews.
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Performance and Reliability
Based on 577 NetSuite reviews and verified by the G2 Product R&D team.
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
User, Role, and Access Management
Based on 603 NetSuite reviews and verified by the G2 Product R&D team.
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Workflow Capability
Based on 560 NetSuite reviews and verified by the G2 Product R&D team.
Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
Sales Force Automation (9)
Contact & Account Management
539 reviewers of NetSuite have provided feedback on this feature.
Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.
Partner Relationship Mgmt. (PRM)
Based on 412 NetSuite reviews.
Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information
Opportunity & Pipeline Mgmt.
Based on 504 NetSuite reviews.
Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Task / Activity Management
Based on 509 NetSuite reviews.
Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities.
Territory & Quota Management
413 reviewers of NetSuite have provided feedback on this feature.
Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.
Desktop Integration
This feature was mentioned in 450 NetSuite reviews.
Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.
Product & Price List Management
As reported in 470 NetSuite reviews.
Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.
Quote & Order Management
As reported in 488 NetSuite reviews.
Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts.
Customer Contract Management
449 reviewers of NetSuite have provided feedback on this feature.
Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution.
Marketing Automation (8)
Email Marketing
409 reviewers of NetSuite have provided feedback on this feature.
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders.
Campaign Management
Based on 411 NetSuite reviews.
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Lead Management
As reported in 445 NetSuite reviews.
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Marketing ROI Analytics
Based on 389 NetSuite reviews.
Enables analysis of effectiveness of an organizations various marketing activities
Email Marketing
Based on 21 NetSuite reviews and verified by the G2 Product R&D team.
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders.
Lead Management
Based on 21 NetSuite reviews and verified by the G2 Product R&D team.
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Campaign Management
Based on 22 NetSuite reviews and verified by the G2 Product R&D team.
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Marketing ROI Analytics
This feature was mentioned in 21 NetSuite reviews.
Analyzes effectiveness of an organization's various marketing activities
Customer Support (5)
Case Management
As reported in 475 NetSuite reviews.
Tracks issues/help requests reported by customers through the resolution process.
Customer Support Portal
This feature was mentioned in 441 NetSuite reviews.
Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base.
Knowledge Base
Based on 453 NetSuite reviews.
Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions.
Call Center Features
Based on 405 NetSuite reviews.
Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management.
Support Analytics
422 reviewers of NetSuite have provided feedback on this feature.
Enables analysis of customer support activities to optimize customer support professionals, processes and tools.
Integration (16)
Data Import & Export Tools
As reported in 525 NetSuite reviews.
Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Based on 473 NetSuite reviews.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
As reported in 423 NetSuite reviews.
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Data Import and Export Tools
Based on 1648 NetSuite reviews and verified by the G2 Product R&D team.
Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Based on 1412 NetSuite reviews and verified by the G2 Product R&D team.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
Based on 1303 NetSuite reviews and verified by the G2 Product R&D team.
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
ERP and Accounting
As reported in 316 NetSuite reviews.
Standard integration with accounting and ERP software
Sales and Marketing
Based on 269 NetSuite reviews.
Standard integration with sales and marketing software
Quote-to-Cash
As reported in 259 NetSuite reviews.
Standard integration with Quote-to-Cash systems
APIs
Based on 269 NetSuite reviews.
Out of the box APIs to integrate with any type of software
Breadth of Partner Applications
Based on 505 NetSuite reviews and verified by the G2 Product R&D team.
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Data Import and Export Tools
Based on 577 NetSuite reviews and verified by the G2 Product R&D team.
Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Based on 528 NetSuite reviews and verified by the G2 Product R&D team.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Accounting
As reported in 632 NetSuite reviews.
Provide integration with accounting and financial management software
Payments
As reported in 614 NetSuite reviews.
Integrates with other payments software
ERP
This feature was mentioned in 588 NetSuite reviews.
Deliver integrations with accounting modules of ERP systems
Mobile & Social (1)
Mobile User Support
391 reviewers of NetSuite have provided feedback on this feature.
Allows software to be easily used on multiple mobile devices include phone and tablet devices.
Reporting & Analytics (13)
Reporting
544 reviewers of NetSuite have provided feedback on this feature.
Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.
Dashboards
This feature was mentioned in 549 NetSuite reviews.
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance
Forecasting
As reported in 442 NetSuite reviews.
Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.
Financial Statements
Based on 1700 NetSuite reviews and verified by the G2 Product R&D team.
General reporting offered covers all of the standard financial statements and meets the basic needs of the business
Custom Reporting
Based on 1724 NetSuite reviews and verified by the G2 Product R&D team.
Reports created by the user to cater to specific requirements. If you can build it in Excel, you can build it in the custom report writer
Budgeting / Forecasting
Based on 1373 NetSuite reviews and verified by the G2 Product R&D team.
Create and revise an unlimited number of budget, plan and forecast scenarios.
Dashboards
Based on 1667 NetSuite reviews and verified by the G2 Product R&D team.
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance
Custom Reporting
Based on 596 NetSuite reviews and verified by the G2 Product R&D team.
Reports created by the user to cater to specific requirements. If you can build it in Excel, you can build it in the custom report writer
Dashboards
Based on 582 NetSuite reviews and verified by the G2 Product R&D team.
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance
Integration
Based on 531 NetSuite reviews and verified by the G2 Product R&D team.
Provide integration with analytics and business intelligence software, or specialized products such as Corporate performance management solutions.
Reporting
Based on 26 NetSuite reviews and verified by the G2 Product R&D team.
Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards
Based on 27 NetSuite reviews and verified by the G2 Product R&D team.
Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
Automated Reports
Based on 24 NetSuite reviews and verified by the G2 Product R&D team.
Allows users to schedule automated reports to be pulled at a specified day and time.
Core HR (6)
Organization Management
Based on 88 NetSuite reviews.
Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.
Time, Attendance, and PTO
This feature was mentioned in 87 NetSuite reviews.
Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information.
Expense Management
As reported in 93 NetSuite reviews.
Contains functionality for employees to submit expenses reports and track reimbursments
Salary Structures
As reported in 77 NetSuite reviews.
Manages position descriptions and pay grades/structures for each role
Compliance
Based on 75 NetSuite reviews.
Helps protect risk areas by ensuring compliance standards are met through tracking and reporting
Benefits Administration
72 reviewers of NetSuite have provided feedback on this feature.
Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options
Merchandising/Marketing (7)
Storefront Design Tools
This feature was mentioned in 215 NetSuite reviews.
Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience
Product Visualization
As reported in 229 NetSuite reviews.
Ability to display and manage photos, 3D views, videos etc for each product
Recommendations / Personalization
Based on 224 NetSuite reviews.
Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc
Promotions and Discounts
216 reviewers of NetSuite have provided feedback on this feature.
Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
Shopping Cart Abandonment
This feature was mentioned in 186 NetSuite reviews.
Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.
Product Reviews
196 reviewers of NetSuite have provided feedback on this feature.
Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products
SEO
Based on 175 NetSuite reviews.
Provides tools to drive traffic to pages via organic search
Product Catalog (4)
Content Management
This feature was mentioned in 215 NetSuite reviews.
Ability to add/update products, product pricing, product information and other content included on eCommerce site.
Product Configuration
This feature was mentioned in 205 NetSuite reviews.
Ability to all users select options to configure the product or select product options. For example, color, size, etc.
Product Search and Filtering
Based on 217 NetSuite reviews.
Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting
Intangible Products
Based on 172 NetSuite reviews.
Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.
Order Process (8)
Checkout Process
216 reviewers of NetSuite have provided feedback on this feature.
Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
Shipping Options
As reported in 217 NetSuite reviews.
Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.
Tax Display and Processing
Based on 220 NetSuite reviews.
Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.
Payment Processing
As reported in 224 NetSuite reviews.
Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.
Order Management
As reported in 232 NetSuite reviews.
Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.
Returns / Refunds
As reported in 221 NetSuite reviews.
Functionality to allow users to process returns/refunds either via self service or contacting customer service.
Inventory Management
Based on 223 NetSuite reviews.
Displays inventory levels of products in real time. Displays inventory by location if required.
Multi-Channel Fulfillment
This feature was mentioned in 189 NetSuite reviews.
Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.
Multi-Channel Support (7)
Omnichannel
As reported in 188 NetSuite reviews.
Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.
Mobile
As reported in 181 NetSuite reviews.
Features that enable customers to easily to shop for products using a mobile device.
Social Commerce
Based on 158 NetSuite reviews.
Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.
Customer Service
192 reviewers of NetSuite have provided feedback on this feature.
Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.
Store Locator
As reported in 163 NetSuite reviews.
Enable customers to locate and navigate to physical locations by zip code, city or GPS
3rd-Party Store Integration
As reported in 148 NetSuite reviews.
Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels
B2B
184 reviewers of NetSuite have provided feedback on this feature.
Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.
General Ledger (3)
Journal Entries
Based on 1820 NetSuite reviews and verified by the G2 Product R&D team.
Increases user efficiency by auto-populating based on previously entered information. Schedules future entries. Allows Journal Entries to be uploaded from an external source.
Tags / Dimensions
Based on 1533 NetSuite reviews and verified by the G2 Product R&D team.
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc. These dimensions should be available on any transaction in any module in the system and available to be reported upon.
Audit Trail
Based on 1735 NetSuite reviews and verified by the G2 Product R&D team.
Automates chronological tracking of transactions that have affected a specific operation, procedure, event or record
Accounts Receivable (3)
Invoice Customization
Based on 1699 NetSuite reviews and verified by the G2 Product R&D team.
The layout of the invoice template is fully customizable and you can add or remove fields.
AR Automation
Based on 1470 NetSuite reviews and verified by the G2 Product R&D team.
Automation helps the user be more efficient by populating default customer data, setting up systematic payments from clients and automatically matching customer receipts to outstanding transactions.
Collections Automation
Based on 1342 NetSuite reviews and verified by the G2 Product R&D team.
The system automates the dunning process to help drive collections
Accounts Payable (3)
AP Automation
Based on 1499 NetSuite reviews and verified by the G2 Product R&D team.
Steamlines data entry by auto populating recurring or predefined vendor values
Payment Processing
Based on 1605 NetSuite reviews and verified by the G2 Product R&D team.
Ability to manage, track and report on numerous payment types. Customize and automate complex purchase to pay work flow.
Purchase Orders
Based on 1597 NetSuite reviews and verified by the G2 Product R&D team.
Software supports purchase orders and provides purchasing personnel, management and accounts payable with visibility needed to streamline the procure to pay process
Other Functionality (8)
Inventory Tracking / Ordering
Based on 1362 NetSuite reviews and verified by the G2 Product R&D team.
Real time inventory tracking. Maintains accurate "On Hand" infomation by matching reserved inventory requested on purchase and sales orders.
Inventory Pricing and Costing
Based on 1335 NetSuite reviews and verified by the G2 Product R&D team.
Ability to establish multiple price levels. Update pricing on a per item or global inventory basis. Choice between multiple costing methods such as Average, LIFO, FIFO and Specific Unit.
Inventory Reporting
Based on 1333 NetSuite reviews and verified by the G2 Product R&D team.
Customizable reporting allows insight into usage of inventory and services.
Multi-Entity / Consolidation
Based on 1401 NetSuite reviews and verified by the G2 Product R&D team.
Multi-ledger and multi-tenant architecture. Automated consolidations, inter-entity transactions and eliminations
Recognition Rules
Based on 1329 NetSuite reviews and verified by the G2 Product R&D team.
Automates recognition of revenue and expenses by defining recognition rules.
Reconciliations
Based on 1545 NetSuite reviews and verified by the G2 Product R&D team.
Transactions are imported from source systems and automated matching reconciles majority of transactions. Includes user flexible, user defined matching and grouping rules to help reduce the time needed to produce accurate reconciliations.
Payroll
Based on 1035 NetSuite reviews and verified by the G2 Product R&D team.
Payroll module or integration to an external payroll provider which automates the recording of payroll
Time and Expense
Based on 1155 NetSuite reviews and verified by the G2 Product R&D team.
Automated time and expense capture, tracking, approval, reimbursement and reporting
Before the Job (4)
Calendar
22 reviewers of NetSuite have provided feedback on this feature.
Uses the calendar tool to determine field workers who are free for the job.
Dispatch
As reported in 21 NetSuite reviews.
Notifies field service workers of their upcoming assignments.
Roles
20 reviewers of NetSuite have provided feedback on this feature.
Allows users to see tasks according to permissions and roles.
Booking
This feature was mentioned in 20 NetSuite reviews.
Allows clients to book jobs through the desktop page or within the app.
On the Job (5)
Location
This feature was mentioned in 21 NetSuite reviews.
Tracks employee location to ensure timeliness.
Employee Communication
As reported in 20 NetSuite reviews.
Enables communication within the app from manager to field service employee.
Behavior Monitoring
21 reviewers of NetSuite have provided feedback on this feature.
Monitors behavior in the field.
Client Notifications
This feature was mentioned in 21 NetSuite reviews.
Notifies clients, should any delays or mishaps occur.
Field Sales
As reported in 21 NetSuite reviews.
Includes some ability to serve as a sales and ordering application.
After the Job (4)
Reports
Based on 23 NetSuite reviews.
Creates reports that reflect field performance either as a team or individually, to review productivity.
Analytics
Based on 22 NetSuite reviews.
Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.
Invoicing
As reported in 23 NetSuite reviews.
Sends invoices through the software and allows clients to pay on the spot.
CRM Integrations
Based on 22 NetSuite reviews.
Integrates with CRM software to monitor all aspects of the customer relationship.
Billing (4)
Automation
This feature was mentioned in 92 NetSuite reviews.
Ability to create and send invoices automatically at predefined or custom frequencies.
Consolidation
This feature was mentioned in 92 NetSuite reviews.
Consolidate invoices so customers can make one payment for multiple bills.
Adjustments
Based on 91 NetSuite reviews.
Adjust invoices to handle exceptions and correct errors.
Blacklisting
This feature was mentioned in 75 NetSuite reviews.
Allows users to temporarily or permanently block potential fraudsters.
Dunning (3)
Collections
82 reviewers of NetSuite have provided feedback on this feature.
Assists users in collecting payments for unpaid invoices.
Dispute Management
71 reviewers of NetSuite have provided feedback on this feature.
Manages disputes regarding billing and payments.
Escalation
As reported in 71 NetSuite reviews.
Define escalation processes to suspend service for unpaid invoices.
Performance (3)
Packages
Based on 75 NetSuite reviews.
Track the financial performance of various types of packages.
Discounts
84 reviewers of NetSuite have provided feedback on this feature.
Identify the impact of special pricing and discounts on revenue.
Plan Changes
As reported in 77 NetSuite reviews.
Monitor plan changes such as upgrades and downgrades, or cancellations.
Revenue Recognition (5)
Revenue Types
As reported in 336 NetSuite reviews.
Support multiple types of revenues, such as recurring and transaction based
Revenue Allocation
310 reviewers of NetSuite have provided feedback on this feature.
Allows users to allocate revenues to various business entities or departments
Reclassification
This feature was mentioned in 293 NetSuite reviews.
Revenue can be reclassified from one category to another, such as from deferred to earned
Compliance
287 reviewers of NetSuite have provided feedback on this feature.
Provide compliance with accounting standards for revenue recognition such as ASC 605, 606 and IFRS 15
Scheduling
284 reviewers of NetSuite have provided feedback on this feature.
Automatic scheduling to ensure that revenue is recognized at the proper time
Revenue Performance (5)
Customer Performance
This feature was mentioned in 296 NetSuite reviews.
Track revenue performance by customer, customer groups, or demographics
Contract Performance
264 reviewers of NetSuite have provided feedback on this feature.
Monitor revenues per contract, contract types, or groups of contracts
Revenue KPIs
As reported in 299 NetSuite reviews.
Provide revenue KPIs such as Customer Lifetime Value or Net Customer Worth
Pricing & Discounting
Based on 296 NetSuite reviews.
Analyse the impact of special pricing and discounts on revenue
Offering
Based on 257 NetSuite reviews.
Track the performance of bundles, special offers, and other sales incentives
Revenue Optimization (4)
Forecasting
As reported in 285 NetSuite reviews.
Create forecasts to estimate future revenues
Promotion Programs
This feature was mentioned in 248 NetSuite reviews.
Ability to define promotions to increase revenues
Pricing Optimization
248 reviewers of NetSuite have provided feedback on this feature.
Adjust prices to attract more customers and to improve revenues
Re-evaluation
As reported in 250 NetSuite reviews.
Revenue optimization activities can be evaluated on a regular basis
Accounting (40)
Chart of Accounts
Based on 79 NetSuite reviews and verified by the G2 Product R&D team.
Deliver out of the box Chart of accounts that can be used across multiple companies or business units.
AP Automation
Based on 71 NetSuite reviews and verified by the G2 Product R&D team.
Steam lines data entry by auto-populating recurring or predefined vendor values.
AR Automation
Based on 69 NetSuite reviews and verified by the G2 Product R&D team.
Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.
Journal Entries
Based on 73 NetSuite reviews and verified by the G2 Product R&D team.
Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.
Tags & Dimensions
Based on 59 NetSuite reviews and verified by the G2 Product R&D team.
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.
Cash Management
Based on 60 NetSuite reviews and verified by the G2 Product R&D team.
Match payments and invoices and perform bank reconciliation in multiple currencies.
Payment Batches
Based on 53 NetSuite reviews and verified by the G2 Product R&D team.
Payments can be processed by batch without manual intervention
Payments Scheduling
Based on 52 NetSuite reviews and verified by the G2 Product R&D team.
Ability to schedule payments at predefined dates and times
Payment Settlements
Based on 51 NetSuite reviews and verified by the G2 Product R&D team.
Clearing of electronic payments to transfer funds from customers to suppliers
Payment Methods
Based on 59 NetSuite reviews and verified by the G2 Product R&D team.
Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers
AP Automation
Based on 609 NetSuite reviews and verified by the G2 Product R&D team.
Streamlines data entry by auto populating recurring or predefined vendor information and invoice details
AR Automation
Based on 597 NetSuite reviews and verified by the G2 Product R&D team.
Ability to populate default customer data, set up payments from clients and automatically match customer receipts to outstanding transactions.
Audit Trail
Based on 650 NetSuite reviews and verified by the G2 Product R&D team.
Automated, chronological tracking of activities that have affected a specific operation, procedure, event or record
Budgeting / Forecasting
Based on 601 NetSuite reviews and verified by the G2 Product R&D team.
Create and revise an unlimited number of budget, plan and forecast scenarios.
Collections Automation
Based on 560 NetSuite reviews and verified by the G2 Product R&D team.
The system automates the dunning process to help drive collections
Financial Statements
Based on 674 NetSuite reviews and verified by the G2 Product R&D team.
General reporting offered covers all of the standard financial statements and meets the basic needs of the business
Invoice Customization
Based on 646 NetSuite reviews and verified by the G2 Product R&D team.
The layout of the invoice template is fully customizable and allows users to add or remove fields and create new templates.
Journal Entries
Based on 648 NetSuite reviews and verified by the G2 Product R&D team.
Create journal entries based on previously entered information, schedule future entries, and allow Journal Entries to be uploaded from an external source.
Monitor Cash Positions
Based on 578 NetSuite reviews and verified by the G2 Product R&D team.
Ability to track cash positions across all accounts, banks, business units, and countries
Multi-Entity / Consolidation
Based on 598 NetSuite reviews and verified by the G2 Product R&D team.
Multi-ledger and multi-entity architecture, with automated consolidations, inter-entity transactions and eliminations
Payment Processing
Based on 609 NetSuite reviews and verified by the G2 Product R&D team.
Ability to manage, track and report on numerous payment types. Customize and automate complex purchase to pay work flow.
Recognition Rules
Based on 551 NetSuite reviews and verified by the G2 Product R&D team.
Automate recognition of revenue and expenses by defining recognition templates.
Reconciliations
Based on 603 NetSuite reviews and verified by the G2 Product R&D team.
Transactions are imported from source systems and automated matching reconciles majority of transactions using flexible, user defined matching and grouping rules.
Tags / Dimensions
Based on 538 NetSuite reviews and verified by the G2 Product R&D team.
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc., which can also be used for reporting purposes.
Payments Scheduling
Based on 503 NetSuite reviews and verified by the G2 Product R&D team.
Ability to schedule payments at predefined dates and times
Payment Batches
Based on 507 NetSuite reviews and verified by the G2 Product R&D team.
Payments can be processed by batch without manual intervention
Payment Settlements
Based on 519 NetSuite reviews and verified by the G2 Product R&D team.
Clearing of electronic payments to transfer funds from customers to suppliers
Payment Methods
Based on 554 NetSuite reviews and verified by the G2 Product R&D team.
Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers
Chart of Accounts
130 reviewers of NetSuite have provided feedback on this feature.
Deliver out of the box Chart of accounts that can be used across multiple companies or business units.
AP Automation
As reported in 120 NetSuite reviews.
Steam lines data entry by auto-populating recurring or predefined vendor values.
AR Automation
As reported in 121 NetSuite reviews.
Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.
Journal Entries
Based on 128 NetSuite reviews.
Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.
Tags & Dimensions
As reported in 113 NetSuite reviews.
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.
Cash Management
As reported in 113 NetSuite reviews.
Match payments and invoices and perform bank reconciliation in multiple currencies.
Project Accounting
As reported in 119 NetSuite reviews.
Track accounting transactions, costs, and expenses by project or portofio of projects
Fixed Assets
Based on 117 NetSuite reviews.
Manage information on fixed assets such as asset value and depreciation
Payment Batches
122 reviewers of NetSuite have provided feedback on this feature.
Payments can be processed by batch without manual intervention
Payments Scheduling
106 reviewers of NetSuite have provided feedback on this feature.
Ability to schedule payments at predefined dates and times
Payment Settlements
This feature was mentioned in 115 NetSuite reviews.
Clearing of electronic payments to transfer funds from customers to suppliers
Payment Methods
As reported in 131 NetSuite reviews.
Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers
Accounting (10)
Chart of Accounts
Based on 184 NetSuite reviews and verified by the G2 Product R&D team.
Deliver out of the box Chart of accounts that can be used across multiple companies or business units.
AP Automation
Based on 158 NetSuite reviews and verified by the G2 Product R&D team.
Steam lines data entry by auto-populating recurring or predefined vendor values.
AR Automation
Based on 158 NetSuite reviews and verified by the G2 Product R&D team.
Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.
Journal Entries
Based on 177 NetSuite reviews and verified by the G2 Product R&D team.
Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.
Tags & Dimensions
Based on 150 NetSuite reviews and verified by the G2 Product R&D team.
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.
Cash Management
Based on 156 NetSuite reviews and verified by the G2 Product R&D team.
Match payments and invoices and perform bank reconciliation in multiple currencies.
Payment Batches
Based on 139 NetSuite reviews and verified by the G2 Product R&D team.
Payments can be processed by batch without manual intervention
Payments Scheduling
Based on 145 NetSuite reviews and verified by the G2 Product R&D team.
Ability to schedule payments at predefined dates and times
Payment Settlements
Based on 137 NetSuite reviews and verified by the G2 Product R&D team.
Clearing of electronic payments to transfer funds from customers to suppliers
Payment Methods
Based on 151 NetSuite reviews and verified by the G2 Product R&D team.
Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers
Inventory (5)
Inventory Tracking
Based on 186 NetSuite reviews and verified by the G2 Product R&D team.
Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.
Inventory Costing
Based on 176 NetSuite reviews and verified by the G2 Product R&D team.
Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.
Product Master
Based on 170 NetSuite reviews and verified by the G2 Product R&D team.
Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Forecasting
Based on 155 NetSuite reviews and verified by the G2 Product R&D team.
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
Integrations
Based on 162 NetSuite reviews and verified by the G2 Product R&D team.
Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.
Warehousing (3)
Locations
Based on 181 NetSuite reviews and verified by the G2 Product R&D team.
Create and manage warehouse locations and areas for shipping or receiving.
Multi-Warehouse
Based on 163 NetSuite reviews and verified by the G2 Product R&D team.
Manage locatons accross multiple physical or virtual warehouses.
Third-Party
Based on 141 NetSuite reviews and verified by the G2 Product R&D team.
Ability to monitor locations and inventory in third party warehouses.
Purchasing (8)
Demand
Based on 146 NetSuite reviews and verified by the G2 Product R&D team.
Identify demand based on different types of sales orders and forecasting data.
Purchase Orders
Based on 190 NetSuite reviews and verified by the G2 Product R&D team.
Software supports purchase orders and provides the visibility needed to streamline the procure to pay process.
In Transit
Based on 164 NetSuite reviews and verified by the G2 Product R&D team.
Track products and raw materials shipped by suppliers, from origin to destination.
Receiving
Based on 181 NetSuite reviews and verified by the G2 Product R&D team.
Match the products received with the corresponding purchase orders and add them to inventory.
Demand
Based on 55 NetSuite reviews and verified by the G2 Product R&D team.
Identify demand based on different types of sales orders and forecasting data.
Purchase Orders
Based on 68 NetSuite reviews and verified by the G2 Product R&D team.
Software supports purchase orders and provides the visibility needed to streamline the procure to pay process.
In Transit
Based on 54 NetSuite reviews and verified by the G2 Product R&D team.
Track products and raw materials shipped by suppliers, from origin to destination.
Receiving
Based on 63 NetSuite reviews and verified by the G2 Product R&D team.
Match the products received with the corresponding purchase orders and add them to inventory.
Sales & Marketing (17)
Customer Master
Based on 158 NetSuite reviews and verified by the G2 Product R&D team.
Manages customer information including multiple ship-to and bill-to locations.
ATP
Based on 128 NetSuite reviews and verified by the G2 Product R&D team.
Available to promise provides information on future availability of products that are either planned for production or purchased but not received.
Order History
Based on 180 NetSuite reviews and verified by the G2 Product R&D team.
Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders.
Returns
Based on 179 NetSuite reviews and verified by the G2 Product R&D team.
Manage return merchandise authorizations (RMS) approval processes and match with the original invoices.
Credit Limits
Based on 165 NetSuite reviews and verified by the G2 Product R&D team.
Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold.
Pricing & Discounts
Based on 175 NetSuite reviews and verified by the G2 Product R&D team.
Manage various types of pricing and discounts associated with product categories and customer types.
Customer Master
Based on 56 NetSuite reviews and verified by the G2 Product R&D team.
Manages customer information including multiple ship-to and bill-to locations.
ATP
Based on 43 NetSuite reviews and verified by the G2 Product R&D team.
Available to promise provides information on future availability of products that are either planned for production or purchased but not received.
Order History
Based on 60 NetSuite reviews and verified by the G2 Product R&D team.
Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders.
Returns
Based on 56 NetSuite reviews and verified by the G2 Product R&D team.
Manage return merchandise authorizations (RMS) approval processes and match with the original invoices.
Credit Limits
Based on 57 NetSuite reviews and verified by the G2 Product R&D team.
Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold.
Pricing & Discounts
Based on 58 NetSuite reviews and verified by the G2 Product R&D team.
Manage various types of pricing and discounts associated with product categories and customer types.
Customer Master
As reported in 113 NetSuite reviews.
Manages customer information including multiple ship-to and bill-to locations.
Order History
Based on 114 NetSuite reviews.
Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders.
Credit Limits
Based on 108 NetSuite reviews.
Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold.
Pricing & Discounts
This feature was mentioned in 115 NetSuite reviews.
Manage various types of pricing and discounts associated with products, services, and customer types.
Proposals
Based on 104 NetSuite reviews.
Generate and manage proposals for project or portfolios of projects
Assembly (3)
BOM
Based on 149 NetSuite reviews and verified by the G2 Product R&D team.
Provide Bill of materials to define what components and packaging should be used for assembly.
Kitting
Based on 134 NetSuite reviews and verified by the G2 Product R&D team.
Define kits and packages of two or more finished products that can be sold together or separately.
Disassembly
Based on 125 NetSuite reviews and verified by the G2 Product R&D team.
Ability to take apart assemblies and ensure that the components are transfered to inventory.
Logistics (5)
Picking & Packing
Based on 164 NetSuite reviews and verified by the G2 Product R&D team.
Define and implement optimal procedures to pick and pack products for shipping.
Packaging
Based on 146 NetSuite reviews and verified by the G2 Product R&D team.
Identify packaging options like pallets or containers to optimize shipping performance and reduce costs.
Shipping
Based on 165 NetSuite reviews and verified by the G2 Product R&D team.
Plan deliveries based on inventory availability, transportation costs, and order priority.
Routing
Based on 135 NetSuite reviews and verified by the G2 Product R&D team.
Create routes for shipping directly to customers, to distribution centers, or for dropshipping.
Tracking
Based on 146 NetSuite reviews and verified by the G2 Product R&D team.
Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.
HR (9)
Payroll
Based on 110 NetSuite reviews and verified by the G2 Product R&D team.
Payroll module or integration to an external payroll provider which automates the recording of payroll.
Workforce Management
Based on 105 NetSuite reviews and verified by the G2 Product R&D team.
Manage personnel availability and allocate human resources to production and inventory operations.
Time & Attendance
Based on 104 NetSuite reviews and verified by the G2 Product R&D team.
Track the time spent by employees performing various tasks related to production or inventory management.
Payroll
Based on 37 NetSuite reviews and verified by the G2 Product R&D team.
Payroll module or integration to an external payroll provider which automates the recording of payroll.
Workforce Management
Based on 38 NetSuite reviews and verified by the G2 Product R&D team.
Manage personnel availability and allocate human resources to production and inventory operations.
Time & Attendance
Based on 34 NetSuite reviews and verified by the G2 Product R&D team.
Track the time spent by employees performing various tasks related to production or inventory management.
Payroll
As reported in 105 NetSuite reviews.
Payroll module or integration to an external payroll provider which automates the recording of payroll.
Workforce Management
103 reviewers of NetSuite have provided feedback on this feature.
Manage personnel availability and allocate human resources to production and inventory operations.
Time & Attendance
Based on 105 NetSuite reviews.
Track the time spent by employees performing various tasks related to production or inventory management.
Inventory & Warehouse (5)
Inventory Tracking
Based on 69 NetSuite reviews and verified by the G2 Product R&D team.
Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.
Inventory Costing
Based on 66 NetSuite reviews and verified by the G2 Product R&D team.
Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.
Product Master
Based on 58 NetSuite reviews and verified by the G2 Product R&D team.
Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Forecasting
Based on 58 NetSuite reviews and verified by the G2 Product R&D team.
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
Integrations
Based on 63 NetSuite reviews and verified by the G2 Product R&D team.
Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.
Manufacturing (6)
WIP
Based on 41 NetSuite reviews and verified by the G2 Product R&D team.
Track work in process (WIP) across multiple production lines and manufacturing locations.
Work Orders
Based on 46 NetSuite reviews and verified by the G2 Product R&D team.
Manage work orders for different types of activities such as production, rework, or maintenance.
MRP
Based on 44 NetSuite reviews and verified by the G2 Product R&D team.
Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.
BOM
Based on 47 NetSuite reviews and verified by the G2 Product R&D team.
Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.
MPS
Based on 40 NetSuite reviews and verified by the G2 Product R&D team.
Create and implement master production plans for multiple production lines and locations.
Shop Floor
Based on 37 NetSuite reviews and verified by the G2 Product R&D team.
Assign equipment and monitor shop floor activities during various production stages.
Quality Management (4)
Inspections
Based on 39 NetSuite reviews and verified by the G2 Product R&D team.
Define and implement workflows for inspections, including rules for escalations and notifications.
Rework
Based on 37 NetSuite reviews and verified by the G2 Product R&D team.
Identify rejected products and decide either they can be repaired or discarded.
Waste
Based on 39 NetSuite reviews and verified by the G2 Product R&D team.
Track production waste such as scrap, as well as returns that cannot be repaired.
Defects
Based on 39 NetSuite reviews and verified by the G2 Product R&D team.
Monitor product defects, identify causes and provide corrective actions to improve quality.
Distribution (3)
Picking & Packing
Based on 51 NetSuite reviews and verified by the G2 Product R&D team.
Define and implement optimal procedures to pick and pack product for shipping.
Shipping
Based on 51 NetSuite reviews and verified by the G2 Product R&D team.
Plan deliveries based on inventory availability, transportation costs, and order priority.
Tracking
Based on 48 NetSuite reviews and verified by the G2 Product R&D team.
Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.
Back Office (14)
Allocation
Based on 559 NetSuite reviews and verified by the G2 Product R&D team.
Resources can be allocated and reallocated across multiple projects and portfolios.
Asset Register
Based on 524 NetSuite reviews and verified by the G2 Product R&D team.
Create a list of all the assets owed by a company.
Lean Management
Based on 461 NetSuite reviews and verified by the G2 Product R&D team.
Include lean project management features and best practices.
Maintenance
Based on 508 NetSuite reviews and verified by the G2 Product R&D team.
Track maintenance operations for the products sold, such as calibration or preventive maintenance
Organization Management
Based on 523 NetSuite reviews and verified by the G2 Product R&D team.
Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.
Payroll
Based on 456 NetSuite reviews and verified by the G2 Product R&D team.
Payroll module or integration to an external payroll provider which automates the recording of payroll
Portfolio Mix
Based on 438 NetSuite reviews and verified by the G2 Product R&D team.
Create the optimal mix of portfolios to achieve operational and financial goals.
Purchase Orders
Based on 628 NetSuite reviews and verified by the G2 Product R&D team.
Software supports purchase orders and provides purchasing personnel and accounts payable with visibility needed to streamline the procure to pay process
Requisition
Based on 499 NetSuite reviews and verified by the G2 Product R&D team.
Define requisition rules for various types of procurement.
Shift Scheduling
Based on 419 NetSuite reviews and verified by the G2 Product R&D team.
Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.
Sourcing
Based on 460 NetSuite reviews and verified by the G2 Product R&D team.
Identify and assess suppliers for different products and services.
Status
Based on 488 NetSuite reviews and verified by the G2 Product R&D team.
Monitor the status of multiple types of assets.
Time & Attendance Tracking
Based on 439 NetSuite reviews and verified by the G2 Product R&D team.
Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.
Warranty Management
Based on 427 NetSuite reviews and verified by the G2 Product R&D team.
Maintain information on warranties for the products delivered and for their components
Front Office (16)
ATP
Based on 443 NetSuite reviews and verified by the G2 Product R&D team.
Available to promise provides information on future availability of products that are either planned for production or purchased but not received.
Checkout Process
Based on 447 NetSuite reviews and verified by the G2 Product R&D team.
Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
Configuration Rules
Based on 462 NetSuite reviews and verified by the G2 Product R&D team.
Rules ensure that users select only compatible options and that all required items are included
Contact & Account Management
Based on 508 NetSuite reviews and verified by the G2 Product R&D team.
Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.
Customer Portal
Based on 456 NetSuite reviews and verified by the G2 Product R&D team.
Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents
Field Service Booking
Based on 407 NetSuite reviews and verified by the G2 Product R&D team.
Allows clients to book jobs through the desktop page or within the app.
Field Service Dispatch
Based on 424 NetSuite reviews and verified by the G2 Product R&D team.
Notifies field service workers of their upcoming assignments.
Product & Price List Management
Based on 503 NetSuite reviews and verified by the G2 Product R&D team.
Enter product/part numbers and manage the prices associated with them and allow users to use this information when creating quotes and sales orders.
Product Catalog
Based on 467 NetSuite reviews and verified by the G2 Product R&D team.
Allows users to search, filter, sort and select items to be added to quote
Promotions and Discounts
Based on 472 NetSuite reviews and verified by the G2 Product R&D team.
Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
Quote & Order Management
Based on 517 NetSuite reviews and verified by the G2 Product R&D team.
Allows users to create a quote that contain information on products, prices and associated discounts, which can be converted to sales orders.
Returns / Refunds
Based on 515 NetSuite reviews and verified by the G2 Product R&D team.
Functionality to allow users to process returns/refunds either via self service or contacting customer service.
Storefront Design Tools
Based on 405 NetSuite reviews and verified by the G2 Product R&D team.
Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience
Territory & Quota Management
Based on 423 NetSuite reviews and verified by the G2 Product R&D team.
Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.
Tickets
Based on 423 NetSuite reviews and verified by the G2 Product R&D team.
Creates and assigns support tickets, scheduling them in a timely manner.
Visual Configuration
Based on 445 NetSuite reviews and verified by the G2 Product R&D team.
Images can be displayed of options to enable users to visualize product options as it is being configured
Logistics (10)
Centralized Inventory Database
Based on 537 NetSuite reviews and verified by the G2 Product R&D team.
Manage and track all inventory records across warehouses and retail locations through a single unified database.
In Transit
Based on 474 NetSuite reviews and verified by the G2 Product R&D team.
Track products and raw materials shipped by suppliers, from origin to destination.
Inventory Forecasting
Based on 478 NetSuite reviews and verified by the G2 Product R&D team.
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
Inventory Pricing and Costing
Based on 516 NetSuite reviews and verified by the G2 Product R&D team.
Ability to establish multiple price levels and choose between multiple costing methods such as Average, LIFO, FIFO and Specific Unit.
Inventory Reporting
Based on 536 NetSuite reviews and verified by the G2 Product R&D team.
Customizable reporting allows insight into usage of inventory and services.
Inventory Tracking / Ordering
Based on 534 NetSuite reviews and verified by the G2 Product R&D team.
Real time inventory tracking. Maintains accurate "On Hand" infomation by matching reserved inventory requested on purchase and sales orders.
Picking Methods
Based on 465 NetSuite reviews and verified by the G2 Product R&D team.
Support multiple picking methods such as batch, wave, or zone picking.
Picking Planning
Based on 462 NetSuite reviews and verified by the G2 Product R&D team.
Create schedules for picking activities based on inventory availability.
Receiving
Based on 514 NetSuite reviews and verified by the G2 Product R&D team.
Match the products received with the corresponding purchase orders and add them to inventory.
Shipping Options
Based on 479 NetSuite reviews and verified by the G2 Product R&D team.
Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.
Production (12)
BOM
Based on 449 NetSuite reviews and verified by the G2 Product R&D team.
Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.
Defects
Based on 424 NetSuite reviews and verified by the G2 Product R&D team.
Monitor product defects, identify causes and provide corrective actions to improve quality.
Identify Demand
Based on 430 NetSuite reviews and verified by the G2 Product R&D team.
Calculate demand by consolidating data from multiple sources.
Inspections
Based on 404 NetSuite reviews and verified by the G2 Product R&D team.
Define and implement workflows for inspections, including rules for escalations and notifications.
Manage Resources
Based on 415 NetSuite reviews and verified by the G2 Product R&D team.
Track resource availability for raw materials and production capacity.
MPS
Based on 394 NetSuite reviews and verified by the G2 Product R&D team.
Create and implement master production plans for multiple production lines and locations.
MRP
Based on 418 NetSuite reviews and verified by the G2 Product R&D team.
Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.
Production Plans
Based on 408 NetSuite reviews and verified by the G2 Product R&D team.
Generate production plans based on demand and resource availability.
Rework
Based on 393 NetSuite reviews and verified by the G2 Product R&D team.
Identify rejected products and decide either they can be repaired or discarded.
Shop Floor
Based on 384 NetSuite reviews and verified by the G2 Product R&D team.
Assign equipment and monitor shop floor activities during various production stages.
Waste
Based on 392 NetSuite reviews and verified by the G2 Product R&D team.
Track production waste such as scrap, as well as returns that cannot be repaired.
WIP
Based on 419 NetSuite reviews and verified by the G2 Product R&D team.
Track work in process (WIP) across multiple production lines and manufacturing locations.
Project Management (7)
Project Maps
This feature was mentioned in 101 NetSuite reviews.
Projects can be mapped out with milestones, due dates, deliverables and interdependencies.
Baselining / KPIs
This feature was mentioned in 105 NetSuite reviews.
Track key performance indicators or baseline assessments throughout project lifecycle or across multiple projects.
Project Budgeting
As reported in 109 NetSuite reviews.
Associate a budget with a project and allocate it accordingly by task or resource.
Workflow
This feature was mentioned in 118 NetSuite reviews.
Automate task approvals processes and handoffs at project milestones.
Cost Tracking
This feature was mentioned in 113 NetSuite reviews.
Track total cost associated with projects and then report actual versus planned budget.
Risk Analysis
This feature was mentioned in 100 NetSuite reviews.
Forecast and account for project risk scenarios and apply plans to mitigate these risks in the system.
Resource Management
This feature was mentioned in 104 NetSuite reviews.
Define and allocate human and material resources for different types of projects
Procurement (5)
Requisitions
99 reviewers of NetSuite have provided feedback on this feature.
Create and manage requisitions by project, portfolio, or business entity
Purchase Orders
Based on 121 NetSuite reviews.
Software supports purchase orders and provides the visibility needed to streamline the procure to pay process.
Subcontractor Management
101 reviewers of NetSuite have provided feedback on this feature.
Provides features to manage subcontractors for various types of tasks and projects
Project Procurement
This feature was mentioned in 105 NetSuite reviews.
Calculate procurement costs by project, portfolio, or type of projects
Supplier Management
As reported in 105 NetSuite reviews.
Manage relationships with suppliers and track their performance
Content Management (6)
Document Management
This feature was mentioned in 104 NetSuite reviews.
Provides a single repository for all documents and options to create and manage files
Collaboration
As reported in 98 NetSuite reviews.
Allows users to colalborate on documents and keep an audit trail of the changes
Taxonomy
As reported in 91 NetSuite reviews.
Categorize content based on its purpose and define relationships with projects
Contract Creation
91 reviewers of NetSuite have provided feedback on this feature.
Deliver templates for multiple types of contracts, that can be used to generate new contracts
Subcontracts
Based on 91 NetSuite reviews.
Manage subcontracts and thei dependencies on projects and contracts
Costs
As reported in 99 NetSuite reviews.
Identify and track costs and expenses by contract or by type of contract
Analytics (3)
Earned Value
This feature was mentioned in 93 NetSuite reviews.
Track the earned value of projects to monitor performance and progress
Project Optimization
This feature was mentioned in 99 NetSuite reviews.
Identify project issues and provide corrective actions to improve performance
ROI and Forecasting
Based on 98 NetSuite reviews.
Measure return on investment and leverage data to predict profitability of future projects.
Administration (5)
User Dashboard
As reported in 24 NetSuite reviews.
Allows users to customize their home page to display the information relevant to their role and tasks.
Donor Profiles
Based on 19 NetSuite reviews.
Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes.
Reporting
This feature was mentioned in 24 NetSuite reviews.
Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends.
Templates
Based on 23 NetSuite reviews.
Provides standard templates for letters and emails and/or allows users to create their own.
Customization
As reported in 23 NetSuite reviews.
Creates custom fields to track information about donors or gifts that is specific to an organization.
Donor Management (4)
Moves Management
As reported in 14 NetSuite reviews.
Tracks action steps and notes for each prospective donor in the donor pipeline.
Pledge Tracking
Based on 18 NetSuite reviews.
Records gift pledges and updates remaining amount based on installments.
E-Document Storage
Based on 18 NetSuite reviews.
Allows electronic files to be uploaded and stored within donor profiles.
Acknowledgments & Communications
18 reviewers of NetSuite have provided feedback on this feature.
Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
Interoperability (3)
Event Tracking
As reported in 16 NetSuite reviews.
Stores event registration and ticketing information collected through online forms or manual data entry.
Gift Tracking
As reported in 17 NetSuite reviews.
Downloads gift information from integrated fundraising tools into donor profiles.
Fund Accounting
18 reviewers of NetSuite have provided feedback on this feature.
Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation.
Constituent Management (3)
Constituent Profiles
Based on 22 NetSuite reviews and verified by the G2 Product R&D team.
Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes.
Online Portal
Based on 21 NetSuite reviews and verified by the G2 Product R&D team.
Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders.
Donor Communications
Based on 19 NetSuite reviews and verified by the G2 Product R&D team.
Enables gift acknowledgment and letter and electronic communications with constituents.
Workflow Automation (3)
Donor Prospecting
Based on 19 NetSuite reviews and verified by the G2 Product R&D team.
Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
Data Entry
Based on 22 NetSuite reviews and verified by the G2 Product R&D team.
Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
Based on 20 NetSuite reviews and verified by the G2 Product R&D team.
Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Integrations (4)
Accounting
Based on 27 NetSuite reviews and verified by the G2 Product R&D team.
Provides fund accounting support to track payments receivable and pending.
Fundraising
Based on 17 NetSuite reviews and verified by the G2 Product R&D team.
Supports online donation and event registration processing and imports fundraising data into records.
Grant Management
Based on 17 NetSuite reviews and verified by the G2 Product R&D team.
Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure.
Sales POS
Based on 20 NetSuite reviews and verified by the G2 Product R&D team.
Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation.
Cash Flow (3)
Track Cash Flow
Based on 885 NetSuite reviews and verified by the G2 Product R&D team.
Check cash on hand at the beginning of each month and view each day’s incoming and outgoing funds.
Income and Expenses
Based on 972 NetSuite reviews and verified by the G2 Product R&D team.
Add one-time or recurring cash flow items and add line items for each payment or deposit.
File Exports
Based on 981 NetSuite reviews and verified by the G2 Product R&D team.
Timesheets, projects, tasks, income or expenses can all easily be exported to pdf, xls or csv for simpel cash clow analysis.
Budgeting & Forecasting (4)
Budgeting / Forecasting
Based on 1373 NetSuite reviews and verified by the G2 Product R&D team.
Create and revise an unlimited number of budget, plan and forecast scenarios.
Data Import
Based on 975 NetSuite reviews and verified by the G2 Product R&D team.
Import trial balance, monthly P&L, balance sheets, and other types of financial data
Versioning
Based on 812 NetSuite reviews and verified by the G2 Product R&D team.
Keeps track of all versions of a budget and allows users to compare versions
Historical Data
Based on 954 NetSuite reviews and verified by the G2 Product R&D team.
Forecasting is based on past transactions and historical financial or operational data
Revenue (3)
Revenue Types
Based on 895 NetSuite reviews and verified by the G2 Product R&D team.
Supports multiple types of revenues, such as recurring and transaction based
Revenue Allocation
Based on 865 NetSuite reviews and verified by the G2 Product R&D team.
Allows users to allocate revenues to various business entities or departments
Scheduling
As reported in 781 NetSuite reviews.
Automatic scheduling to ensure that revenue is recognized at the proper time
Payroll (4)
Direct Deposit
Based on 787 NetSuite reviews and verified by the G2 Product R&D team.
Automatically deposits paychecks into employees' bank accounts.
Check/W-2 Printing
789 reviewers of NetSuite have provided feedback on this feature.
Allows administrators to print valid paychecks and W-2 forms.
Tax Calculation
Based on 808 NetSuite reviews and verified by the G2 Product R&D team.
Calculates taxes due and may include resources or tools for federal and state tax compliance.
Reporting and Dashboards
Based on 942 NetSuite reviews and verified by the G2 Product R&D team.
Access pre-built and custom reports and dashboards to track payroll costs and for compliance purposes.
Reporting (3)
Dimensions
Based on 65 NetSuite reviews.
Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts
Deferred Revenue
As reported in 73 NetSuite reviews.
Tracks revenue for goods or services that have yet to be collected
Revenue Recognition
Based on 77 NetSuite reviews.
Accurately determines and reports the accounting period when revenues are recognized
Bill Generation (3)
Templates
607 reviewers of NetSuite have provided feedback on this feature.
Provide standard invoice templates that can be customized by users
Digital Billing
As reported in 553 NetSuite reviews.
Ability to convert invoices to digital formats such as PDF
Recurring Billing
This feature was mentioned in 545 NetSuite reviews.
Automatically generates invoices at pre-defined time intervals
Bill Processing (3)
Consolidation
As reported in 554 NetSuite reviews.
Allow users to consolidate multiple invoices into one
Batch Invoicing
This feature was mentioned in 555 NetSuite reviews.
Ability to create multiple types of invoices
Management
592 reviewers of NetSuite have provided feedback on this feature.
Manage invoicing for different types of products or services
Headless Commerce (5)
Decoupling
77 reviewers of NetSuite have provided feedback on this feature.
Ability to disconnect the front office from the back office of an e-commerce platform
REST APIs
This feature was mentioned in 84 NetSuite reviews.
Provide APIs that allow for interaction with RESTful web services
Data Orchestration
As reported in 82 NetSuite reviews.
Capture and manage data from multiple sources and syncronize it with the front end and back end
Customization
100 reviewers of NetSuite have provided feedback on this feature.
Allows developers to customize the platform using multiple programming languages
Extensibility
Based on 87 NetSuite reviews.
Include prebuilt integrations with multiple systems such as ERP and CRM
Generative AI (12)
AI Text Generation
As reported in 114 NetSuite reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Image-to-Text
Converts images into a textual description, identifying key elements.
AI Text Summarization
As reported in 16 NetSuite reviews.
Condenses long documents or text into a brief summary.
AI Text Generation
This feature was mentioned in 40 NetSuite reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
40 reviewers of NetSuite have provided feedback on this feature.
Condenses long documents or text into a brief summary.
AI Text Generation
Based on 256 NetSuite reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
Based on 254 NetSuite reviews.
Condenses long documents or text into a brief summary.
AI Text Generation
This feature was mentioned in 50 NetSuite reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
As reported in 50 NetSuite reviews.
Condenses long documents or text into a brief summary.
AI Text Generation
This feature was mentioned in 46 NetSuite reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
As reported in 46 NetSuite reviews.
Condenses long documents or text into a brief summary.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI (10)
Data Extraction
307 reviewers of NetSuite have provided feedback on this feature.
Uses AI to automatically input data from receipts, invoices, and other documents
Invoice Processing
As reported in 305 NetSuite reviews.
Uses AI to generates, send, and track invoices
Expense Management
310 reviewers of NetSuite have provided feedback on this feature.
Uses AI to categorize expenses, detect anomalies, and provide insights on spending patterns
Fraud Detection
As reported in 303 NetSuite reviews.
Uses AI to detect unusual patterns and flag potential fraudulent activities in real-time
Tax Compliance
This feature was mentioned in 312 NetSuite reviews.
Uses AI to assist in calculating taxes, ensuring compliance with changing tax regulations, and automate the preparation of tax returns
Support Chatbots
This feature was mentioned in 303 NetSuite reviews.
Uses AI and NLP-powered chatbots to provide customer support and assist with queries regarding financial data and reports
Bank Reconciliations
This feature was mentioned in 326 NetSuite reviews.
Uses AI to match transactions recorded in the accounting system with those in bank statements
Report Generation
As reported in 309 NetSuite reviews.
Uses AI to generate detailed financial reports, dashboards, and visualizations to provide insights into the financial health of the business
Customizable Alerts
315 reviewers of NetSuite have provided feedback on this feature.
Uses AI to set up alerts for various financial activities, such as payment due dates or low cash balances
Predictive Analytics
303 reviewers of NetSuite have provided feedback on this feature.
Uses AI to analyze data to identify trends and make predictions
Mobile Applications - Accounting (6)
Cloud Integration
As reported in 226 NetSuite reviews.
Enables synchronization of accounting data across devices in real-time
Notifications
This feature was mentioned in 226 NetSuite reviews.
Send push notifications for important updates, such as due dates, invoice statuses, or tax deadlines
UI
As reported in 228 NetSuite reviews.
Simplifies interfaces to be user-friendly and tailored for smaller screens, such as mobile phones and tables
Offline
As reported in 224 NetSuite reviews.
Allows users to view and update certain data without an internet connection
Expense Tracking
Based on 223 NetSuite reviews.
Allows users to capture and upload expense receipts directly from mobile devices
Invoice Management
This feature was mentioned in 231 NetSuite reviews.
Enables creation, editing, and sending of invoices
Agentic AI - Nonprofit CRM (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - E-Commerce Platforms (6)
Autonomous Task Execution
Based on 18 NetSuite reviews.
Capability to perform complex tasks without constant human input
Cross-system Integration
Based on 18 NetSuite reviews.
Works across multiple software systems or databases
Adaptive Learning
18 reviewers of NetSuite have provided feedback on this feature.
Improves performance based on feedback and experience
Natural Language Interaction
18 reviewers of NetSuite have provided feedback on this feature.
Engages in human-like conversation for task delegation
Proactive Assistance
This feature was mentioned in 18 NetSuite reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
18 reviewers of NetSuite have provided feedback on this feature.
Makes informed choices based on available data and objectives
Agentic AI - Field Service Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - CRM (7)
Autonomous Task Execution
This feature was mentioned in 32 NetSuite reviews.
Capability to perform complex tasks without constant human input
Multi-step Planning
32 reviewers of NetSuite have provided feedback on this feature.
Ability to break down and plan multi-step processes
Cross-system Integration
This feature was mentioned in 31 NetSuite reviews.
Works across multiple software systems or databases
Adaptive Learning
This feature was mentioned in 32 NetSuite reviews.
Improves performance based on feedback and experience
Natural Language Interaction
32 reviewers of NetSuite have provided feedback on this feature.
Engages in human-like conversation for task delegation
Proactive Assistance
32 reviewers of NetSuite have provided feedback on this feature.
Anticipates needs and offers suggestions without prompting
Decision Making
This feature was mentioned in 32 NetSuite reviews.
Makes informed choices based on available data and objectives
Agentic AI - Subscription Billing (4)
Autonomous Task Execution
Based on 11 NetSuite reviews.
Capability to perform complex tasks without constant human input
Multi-step Planning
This feature was mentioned in 10 NetSuite reviews.
Ability to break down and plan multi-step processes
Cross-system Integration
Based on 10 NetSuite reviews.
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Agentic AI - Accounting (1)
Autonomous Task Execution
As reported in 97 NetSuite reviews.
Capability to perform complex tasks without constant human input
Agentic AI - Billing (1)
Autonomous Task Execution
69 reviewers of NetSuite have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Agentic AI - ERP Systems (1)
Decision Making
116 reviewers of NetSuite have provided feedback on this feature.
Makes informed choices based on available data and objectives
Agentic AI - Project-Based ERP (2)
Autonomous Task Execution
Based on 21 NetSuite reviews.
Capability to perform complex tasks without constant human input
Decision Making
This feature was mentioned in 21 NetSuite reviews.
Makes informed choices based on available data and objectives
Agentic AI - Discrete ERP (3)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Distribution ERP (3)
Autonomous Task Execution
12 reviewers of NetSuite have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Cross-system Integration
This feature was mentioned in 12 NetSuite reviews.
Works across multiple software systems or databases
Adaptive Learning
This feature was mentioned in 12 NetSuite reviews.
Improves performance based on feedback and experience
Financial Management - Government ERP (3)
Budget Planning & Allocation
Captures requirements for allocating and monitoring budgets across departments.
Grants & Fund Management
Defines how external funds, grants, and donor programs are tracked.
AI-Driven Fraud Detection
Captures requirements for AI-based risk scoring and fraud monitoring.
Procurement - Government ERP (3)
eProcurement Workflow Automation
Maps out requisition-to-payment processes.
Vendor Performance Scoring
Defines KPIs for vendor scoring and risk assessment.
AI-Powered Tender Analysis
Requirements for using AI to evaluate bids and detect anomalies.
Human Resources - Government ERP (2)
Workforce Planning
Helps plan recruitment, staffing, and training.
Payroll & Compliance
Defines payroll logic and compliance needs.
Citizen Services - Government ERP (3)
Case Management
Captures how cases are logged, escalated, and resolved.
Public Service Portals
Defines requirements for public digital-first experiences.
AI-Chatbot for Citizen Support
Captures needs for automated citizen communication.
Asset Management - Government ERP (2)
Asset Tracking
Defines lifecycle tracking for public assets.
Maintenance Scheduling
Helps implement preventive asset management.
Compliance & Audit - Government ERP (2)
Internal Audit Trail
Requirements for tracking user activity.
Regulatory Reporting
Captures compliance rules and reporting formats.
Data & Analytics - Government ERP (2)
Performance Dashboards
Defines analytical reporting and dashboard needs.
Open Data Export
Requirements for public-facing transparency datasets.
AI Capabilities - Government ERP (4)
AI Predictive Insights
AI-powered forecasting for data-driven governance.
AI-Based Risk Scoring
AI tool that analyzes risk based on user activity and patterns.
AI Predictive Maintenance
AI tool for forecasting equipment maintenance.
AI-Based Talent Matching
AI feature to analyze resumes, skills, and match them to positions.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched.
Audit trails are the records that keep track of purchases, sales, expenses, and other financial information. Discover examples of audit trails and learn more about the benefits, best practices, and more.
A product catalog is online or offline marketing material for all the products an enterprise has or wants to sell to customers designed to display relevant product details that help buyers make informed purchase decisions.
Inventory pricing helps businesses estimate the value of their products or services. Learn more about inventory costs and inventory pricing methods.
The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow.
A purchase order is an official document given to a seller by a buyer, pledging to pay for the sale of particular products or services that will be delivered in the future. Learn more about what a purchase order is, the types, the formats they come in, and their benefits.
Supplier management plays a valuable role in the procurement process by overseeing supply chain relationships. Learn more about its benefits.
Case management refers to the processing of data and procedures for resolving cases. Learn more about case management, its benefits, and its applications.
Inventory reporting plays a valuable role in the inventory control process. Learn more about inventory reporting, how it can benefit inventory management, and how to write reports to support a business structure.






